Yourgp

Needed to arrange an offshore medical fairly quickly and they fitted me in the same day. The entire experience from initial enquiry to consultation was first class! I would highly recommend YourGP in Edinburgh to anyone looking for superb service and profesional healthcare. I will certainly be using them from now on.

If its you first time visiting the surgery, parking around this area can be tricky but thankfully YourGP has their own parking spaces, which are disignated by signs and are located just back and around the corner from the surgery entrance. To locate the parking spaces, as you drive downhill on Hawthornbank Lane you'll very soon see ahead of you an overhead archway that joins either side of the housing blocks.

Now just prior to that archway, on the right are the designated parking spaces. If all the spaces are being used then you can park up on Belford Road using the parking meters.

To locate the surgery, just go under that archway and turn left and you'll see the water of Leith in front of you. Walk towards this and the surgery entrance is located on your right hand side.

Just ask the receptionist when phoning, to explain how to find them and you'll be fine.

Incredibly dodgy lot. Prone to billing discrepancies.

One of Medicalternative's nurses came to our office to give flu jabs to all members of staff. The service we received was excellent. Lynne, the nurse, was extremely friendly and went about administering the jabs in a quick and efficient manner.

I recently received a flu vaccination from Medicalternative, and was delighted with the overall service. The nurse who administered the jag was very friendly and made sure I felt comfortable in the situation. I will certainly be using the services of the clinic again.

Half way round the world from home (Australia) & really needed a GP. YourGP provided excellent prompt service. Made a call at 10.15 & was seen by a very caring doctor at 11.30😀😀
Great ambassadors for Edinburgh.

Doctors and reception staff are always incredibly accommodating and polite. Can't recommend enough!

Staff are incredibly helpful, polite, and quick to make you feel at ease.

Tried to cancel an appointment 22 hours in advance (they have a 24 hour cancellation policy) on the premise of a dire family emergency situation which required immediate travel. Was charged unknowingly without being notified (even though I was told by reception that their practitioner Christina Rayburn would contact me to discuss the missed appointment fee as well as rescheduling the appointment) a month later for the full amount. Really appalling customer service and an attempt to cover their tracks lacking any real human empathy. Would not recommend going here.