Zen Spa

I'm surprised at the bad reviews here. My partner has been here several times and has had no complaints. She has had waxes and facial treatments, and has always raved about Doris and the staff.
We have today just had a pre wedding treatment, massage, facial and scrub. Also a manicure. Doris and her colleague stayed late to finish our treatment, not just 5 minutes, but well over half an hour. Not once were we made to feel rushed, or that they wanted us to leave.
The treatment was fantastic, and I look forward to our next.
In regards to a previous reviewer, I was also in the treatment room next to reception. Whilst being pampered from head to toe, and listening to the relaxing music; I can't say that I noticed the chatter or the phone. My focus was on relaxing, and I can assure you I did just that.

Great service every time, been going regularly for months now

I would say average. I have been in Zen Spa for few times for waxing procedures, which were fine. However, I decided to treat my boyfriend and myself. We went for full body massage, which has disappointed me. First of all, the room temperature was really low, after leaving Zen Spa I felt very cold and not relaxed at all (and I still not feeling fully recovered after cold). Secondly, the room was located very close to the reception, so I heard ringing phone and talking people during all procedure. All in all, this place is good for general treatments, but if you want to relax and forget about everything I would recommend to find another spa..

A regular at zen spa since it opened, I love my trips there. From my manicures (so many fab colours in gel nails that last ages) to waxing to wonderfully relaxing massages. All the girls are lovely & very attentive. Highly recommended.

Just had another fabulous visit to Zen Spa, this time for a facial. Treatment, as usual, was excellent. Doris and her staff are all very friendly and efficient and I am always made to feel very welcome. The spa environment is very modern and relaxing and it is in an ideal location in the city centre. Doris has monthly special offers with great deals for various spa packages. I took advantage of this a couple of months ago and had a prescriptive facial, full body exfoliation, back massage and shellac nails for only £55! It was heaven! I would definitely recommend Zen Spa and I am really looking forward to my next visit! Keep up the good work girls!