360 Play Mk

It’s September and that means big birthday bonanza time as 360 Play Milton Keynes is 10 years old! We want to commemorate a decade of fun and we hope that you’ll join in the celebrations. We have a lot of exciting activities and events taking place throughout the month, along with some fantastic giveaways. Our activities include '360 Play time capsule' ‘ Twizzle and Twirl's talent contest and commemorative stone painting.
Make sure you’re following us here on Facebook to stay up to date with what’s coming up and for your chance to win some prizes too including our Facebook Live scavenger hunt.

Don't forget our 10th Birthday bonanza kicks off tomorrow and we are looking forward to a fun filled month ! Join us in our messy play area on Tuesday 4th September for commemorative stone painting. The 360 Play Team will be on hand helping the children make a keepsake to take away with them in honour of our 10th Anniversary. Monday and Friday our team will be on hand in messy play working on our commemorative hand and footprint art! We look forward to welcoming you!

Our friends at Giovanni's Downtown Gelato will be joining us at 360 Play as part of our anniversary celebrations. Visit us on Saturday 22nd September 11:00am - 2:00pm to try out some delicious gelato and say ‘hello’ to Giovanni the bear!

We love a celebration and at 360 Play we have party packages to suit all requirements and budgets, from weekday toddler parties to a do-it-yourself option.
Our hostless party is great if you're looking to meet up as a group and spend some time together enjoying the facilities. Your 2 hour party can run however you like and is our most budget-friendly package at £8.95 per child (minimum of 5 children). There is food and drinks available for the kids but this does not include a...ccess to the party area or include reserved seating. As always, our team are happy to assist you in getting seated. This is available for the last two hours of any day and perfect for a getting to know new classmates get together!
For more information on any of our party packages, please visit the 360 Play blog or party page
https://360play.co.uk/blog/parties-at-360 -play/
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What’s a celebration without a bit of cake? Come and join us on Wednesday 5th at 11.30am and 1pm for cupcake making in our messy play area as part of our 10th Anniversary bonanza!
Activities are included in your entry fee. Normal entrance prices apply.

Join us in our messy play area on Tuesday 4th September for commemorative stone painting. The 360 Play Team will be on hand helping the children make a keepsake to take away with them in honour of our 10th Anniversary.

360 Play MK opened its doors back in 2008 and throughout September we will be making time capsules in our messy play area and we would love you to get involved. Check our messy play timetable to find out when we’re hosting the time capsule sessions.
A decade goes by so quickly and this is a great opportunity to preserve a moment in time to look back on. A photo, a drawing, a toy – whatever you want from 2008 and 2018 can go into the time capsule for future reminiscing. Just bring it along with you on the day to take part! Can’t make it along to join us making the time capsule in messy play? No problem, just bring your items in throughout the month of September and hand them to a member of staff!

September is big birthday bonanza time as we celebrate 10 years of 360 Play Milton Keynes. Our 10th Anniversary is something that we want to commemorate so during September we are inviting children to come and contribute to our special display with a handprint or footprint.
Visit us between 10am - 2pm on Monday 3rd and Friday 7th September and become part of 360 Play history!
Make sure you're following us here on Facebook to stay up to date on what else is coming up.

If you've seen the 360 Play Team and our mascots out and about at local events over the summer then we'd love to see your photos!
Share your Twizzle and Twirl photos with us here on our Facebook page before 2nd September to be in with a chance of winning a Day Pass or Quarterly Play Pass!

We're very excited that our SURPRISE guest will be visiting us at 360 Play on Thursday. Come along between 11.30am - 12.30pm for a meet and greet and some fab photo opportunities along with all the usual 360 fun!

We have an exciting new class coming to 360 Play in September!
Baby College classes will be running from Friday 14th September Toddler class (9-18 months) at 10:15am – 11am Infants class (0-9 months) at 11:15am – 12pm
... To book your course or a taster session, please visit www.babycollege.co.uk/milton-keynes-bucki ngham
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We are open as usual on Bank Holiday Monday and we hope to see you over the long weekend. There's lots going on at 360 Play and everything is included in your entry price. With softplay, 360 Street roleplay, messy play activities, rides and more, there's something that everyone will enjoy. Best of all there's no time limits so you can stay as long as you like!
Here's what's coming up from Monday onwards...

It's getting closer to Lee's bike ride. Please donate if you are able to, this really is a great cause.

This summer holidays we have been urging parents to switch off, unplug and rediscover the art of play time.  360 Play was designed by families for families and all of our play equipment is big enough for grown ups to join in too! We are offering FREE adult entry on Tuesday 28th August when you use the code PURE PLAY. This is a great opportunity for you to see what 360 Play is all about and have the chance to enjoy some quality family time together without distractions before the school routine starts again. Come along and let your inner child out!

Join us in our messy play area on Tuesday 4th September for commemorative stone painting. The 360 Play Team will be on hand helping the children make a keepsake to take away with them in honour of our 10th Anniversary.

Join us this Thursday at 10:00am -11:00am and 2:00pm - 3:00pm when we will be having meet and greet sessions with our special guest! 🐷

Our Annual Passes are a fantastic way to make the most of our centres for frequent visitors. For the equivalent of less than £3 a week you can enjoy unlimited access at any of our 6 (soon to be 7) UK sites. The passes are assigned to a child and admit that child and one accompanying adult per visit and each child receives a welcome bag of goodies and a booklet full of exclusive member benefit vouchers.
Buy before 31st August and enjoy a year of fun for £125 (prices will be changing to £135 on 1st September)

Ahoy, mateys! Come and join us at 360 Play for our Pirate Treasure Hunt.
Pick up your clues sheet from reception when you arrive and follow each clue to a location where you will find a letter. Collect all the letters and unscramble them to reveal the word and claim your prize!
Each participant will receive a small prize and make sure you write down your details and hand your sheet back in to the reception staff to be entered into our prize draw to win a Day Pass.
... Twizzle and Twirl's Treasure hunt is included at no extra cost. Standard entry fees apply.
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Here's what's coming up in Messy Play at 360 this week. All sensory and art activities are included in your entry price 🎨

Would like to complain about the staff are really friendly , food Mexican burger was tasty and chips . The rides and play area is well maintained and clean . Staff always around and tidying up . Toilets were very clean and what a great experience for me my wife and 3year old son . Highly recommended visit . 10 stars for me �

Many thanks to all the staff that worked my sons private party last night. . You where all so friendly and helpful which made the party run smoothly. Thank You.

I recently visited the Milton Keynes Branch on 21st January as my Daughter has a Birthday Party to attend. I also had with me my son who I paid for to go in and play whilst we waited for my Daughter to finish at the party. We have been here many times before but on this occasion I felt overwhelmed by the support of the staff. I was queuing up to get myself and my son some lunch when my son became poorly and passed out on me. I called over the counter for some help and within seconds a first aider was there to support me. They called for an ambulance and also allowed us to use the office as a quiet area whilst my son recovered. They also knew my Daughter was in the party so once she had finished they brought her to the office for me.

Thank you so much to the staff for your help and support that day. 5* from me.

Great venue would highly recommend, family day out today with all the little ones and they all loved every minute of it!

There is so much to do, the staff are friendly, helpful and always on hand and the food is great also! �

360 Play is great fun, my daughter loves it there. The staff are always so welcoming and friendly. A great place to go for some soft play fun!

360 MK's STAFF are a credit to the company! They always go above and beyond to make sure the children have a happy time and take time to engage and even play with their little guests. Sam is like no other and is often being followed around by his many little fans- my child is delighted when he is there. Gracie always takes time to make us smile as soon as we arrive and cares about our latest little news. April is always smiling, greets my child on the rides and makes sure closing time is also fun. Amber is super and happily helps out whenever we need it. Raz (?) is extremely polite at the food counter and is happy with whatever we order. Jake is brilliant on the rides and makes sure all the children have fun. Sandra keeps the role play looking as tidy as possible and led a lovely story time we enjoyed. Sorry to the staff I haven't named personally but we appreciate all your hard work and the extra time you take, even when you are very busy, to make the children feel special. Isabella and I hope you all stay at 360. You make it a very special soft play!

Went with the kiddies today... super busy as it’s the holidays and to be expected. I would like to say Lilly I think her name was. Was working upstairs by herself and bless her she did a great job. Constantly tidying up all the areas even thou all the kids were running in after her messing it up again. She came back and re did it all. Constantly smiling even on a hot and busy day like today. If someone could please pass this on to a manager and tell them what a great job she did x

The recent reviews were a little off putting, but I'm glad we went to visit. Overall, we were impressed with the range of play available and the quality and price of the refreshments was on par with other establishments.



I was, however, disappointed that the role play area upstairs (my kids love pretend play!) wasn't as well equipped as it could have been. There was a long wait for a member of staff to arrive to operate the rides and there was a lot of mess on tables - even though it wasn't particularly busy.



It was good value for the money - I was aware of the "membership fee" but still annoying as we are on holiday and don't have a centre close to home to use it again! - and the staff were very friendly and interacted with the kids very well. I would return if nearby :)

Had a party here for my sons 5th Birthday, it was him and 19 others, price was not too bad. Party host was very good, friendly and organised. Kids loved the play and parents had reserved area. Overall a really good experience, only downside was being told, by the server downstairs, that our refills of juice could only be filled with water as it was 5:10pm as the snack bar was shut, even though the play time was until 5:30pm and the fact I’d paid a lot of money for the party!

My boys really enjoy your sen evening, & look forward to going every month, BUT the one that was on yesterday 6/04/18 had some particularly bigger older sen kids in, my eldest boy (6) was grabbed & picked up by an older boy who looked about 17 and thrown across the ball pit, my boy was so destressed by this incident that he called the older boy a MAN coz he looked like a man, & he kept mentioning it for the the rest of the evening/ night & said that he is very unsure about going back, mean while the older boys father just sat in the corner of the play centre on his phone 😡 staff said they will look into it but didn’t see any staff making any effort to find the older boy in question & the parents/carers, I don’t know if u have an age restriction on your venue for sen or normal play, but there definitely should be has there were small kids then mine 4 & 6 year old running around. Another complaint by another sen kid about the older boy being far too rough was also reported to the receptionist as well as ours

Great play area, kids loved it but rating as 3 as it’s expensive to get in (plus buying drinks, and food if you want it). Also they need to turn the air con on sooner in the half term - it’s packed in here but absolutely boiling. Sounds really moany but even the adults sitting at the tables are fanning themselves with menus!! I have no idea how the children are running around in this heat, it’s horrible. I asked at 1pm if the building has air con and was told that it will be turned on “in a couple of minutes”. I assume it’s a cost saving exercise not to turn it on earlier? � �

I visited on Monday, I’m a family of 7 & it cost nearly £50, I can’t believe you don’t offer offers for big families, and the ball pit smelt of wee, and my children’s socks were blacker than charcoal. Surely you could put some offers on so large families can enjoy coming without almost paying nearly £80 for play & food. My children like soft play areas, but I personally don’t like how much it cost for a family day out!!!

We went for the first time today and are really disappointed. The amount of people wasn't an issue, it's half term, and to be expected. My issue was with the food. I have two Coeliac children and when I asked what they could eat, was told there was nothing! Ten minutes later the lady next to me received a jacket potato! We go to lots of similar venues and this is by far the worst food experience we have had. If Safari MK and the Riverside Hub can cater for us, why can't you? For £40 entrance fee, it's 100% not value for money.

Visited here on 14th feb with my sister my nephew and daughter. It was dangerously overcrowded. Noone watching the kids to make sure it was safe play. Paid 30 quid and left after 10 mins. Nowhere to sit to the point parents were sprawled across the floors. There has to be regulations about how many people u let in the place at any one time. Oh no sorry i forgot. Its not about kids having a great time and safety. Its all about how much money u can squeeze into ur till on any given day. I witnessed small kids being pushed head forst down slides by bigger kids because they were in the way. None of the kids had any respect for the fact there were smaller ones running around. Knocking them over and hurting them. It was dangerously out of control. I complained by email twice this week and wanted a refund due to the fact we could not stay any longer than 10 mins having paid 30 quid for the privilage of our kids being hurt. It was absolutely awful. Ended up leaving and going somewhere else as couldnt even get lunch for the hungry kids. Still no response to my emails so as of monday i shall be contacting head office for my answers instead. Worst place ive ever been

Thanks for ruining our day. I travelled over half hour to visit 360 play in MK today with a family pass voucher we received as a gift to be told they don’t accept them anymore?! Instead they wanted to charge me £21. Supposedly there was a media campaign to say they weren’t accepting the vouchers anymore and to bring them in for an exchange, funny enough I can’t find anything online to confirm this.

I now have two very upset children, thanks 360, we’ll take our custom elsewhere.

Really not suitable for parents wanting to take their under ones to a soft play. We had read online about there being a toddler section, so felt happy to take our little one there today. We also invited our friends. However, once we had paid our entrance fees, not only did we find the toddler section to be really small, supposedly children up to 4 years old can play in the area. Ludicrous! We have a new walker and an eight month crawler, so three to four year olds running around, over them, around them, paying no attention to the babies, meant even with us parents in the area with them, there was no way we could allow our little ones to go off on their own.

Extremely disappointing.

ADVICE - NOT SUITABLE FOR UNDER ONES, and questionable whether under twos get safe play either! We won’t be going back

I feel I really must complain about a male member of your staff at the special needs evening on Friday 2nd February, I was purchasing from the cafe when in a loud voice he asked the young woman serving me to supervise the upstairs area, he proceeded to loudly convey that a cake for staff had been placed in the upstairs party area, however a number of children had been helping themselves to the cake, I returned to my table and went back to the cafe to make a further purchase, the male member of staff was still in a loud voice complaining about the incident with the cake another parent was stood behind me and both of us felt awkward and embarrassed. To be honest the cake should not have been left in an open public area it should of been out of sight until the special needs session had finished, also following having last month's special needs session cancelled to then have a member of staff being totally unprofessional in his handling of the above situation was disgusting, for most families the special needs evening is there only chance to spend time together and relax and this was spoilt by a member of staff who obviously needs to gain some compassion and understanding of children with additional needs.

I am waiting for a response to an email I sent to both customer services and the manager. With regards to an issue between staff, and my Autistic son. Very disappointed.

Don't eat here. The food is horrendous. £6 for an awful cooked breakfast that consisted of two cremated bacon, one egg that was burnt on the bottom but cold and raw on top (quite an achievement) stone cold beans, invisible tomatoes (no one told us they had no tomatoes nor did they offer anything in place) 1 hash brown and a sausage burger. Served up by a grumpy muppet who was obviously not impressed that we made her do some work. Sort it out you gimps.

Would like to complain about the staff are really friendly , food Mexican burger was tasty and chips . The rides and play area is well maintained and clean . Staff always around and tidying up . Toilets were very clean and what a great experience for me my wife and 3year old son . Highly recommended visit . 10 stars for me �

Many thanks to all the staff that worked my sons private party last night. . You where all so friendly and helpful which made the party run smoothly. Thank You.

I recently visited the Milton Keynes Branch on 21st January as my Daughter has a Birthday Party to attend. I also had with me my son who I paid for to go in and play whilst we waited for my Daughter to finish at the party. We have been here many times before but on this occasion I felt overwhelmed by the support of the staff. I was queuing up to get myself and my son some lunch when my son became poorly and passed out on me. I called over the counter for some help and within seconds a first aider was there to support me. They called for an ambulance and also allowed us to use the office as a quiet area whilst my son recovered. They also knew my Daughter was in the party so once she had finished they brought her to the office for me.

Thank you so much to the staff for your help and support that day. 5* from me.

Great venue would highly recommend, family day out today with all the little ones and they all loved every minute of it!

There is so much to do, the staff are friendly, helpful and always on hand and the food is great also! �

360 Play is great fun, my daughter loves it there. The staff are always so welcoming and friendly. A great place to go for some soft play fun!

360 MK's STAFF are a credit to the company! They always go above and beyond to make sure the children have a happy time and take time to engage and even play with their little guests. Sam is like no other and is often being followed around by his many little fans- my child is delighted when he is there. Gracie always takes time to make us smile as soon as we arrive and cares about our latest little news. April is always smiling, greets my child on the rides and makes sure closing time is also fun. Amber is super and happily helps out whenever we need it. Raz (?) is extremely polite at the food counter and is happy with whatever we order. Jake is brilliant on the rides and makes sure all the children have fun. Sandra keeps the role play looking as tidy as possible and led a lovely story time we enjoyed. Sorry to the staff I haven't named personally but we appreciate all your hard work and the extra time you take, even when you are very busy, to make the children feel special. Isabella and I hope you all stay at 360. You make it a very special soft play!

Went with the kiddies today... super busy as it’s the holidays and to be expected. I would like to say Lilly I think her name was. Was working upstairs by herself and bless her she did a great job. Constantly tidying up all the areas even thou all the kids were running in after her messing it up again. She came back and re did it all. Constantly smiling even on a hot and busy day like today. If someone could please pass this on to a manager and tell them what a great job she did x

The recent reviews were a little off putting, but I'm glad we went to visit. Overall, we were impressed with the range of play available and the quality and price of the refreshments was on par with other establishments.



I was, however, disappointed that the role play area upstairs (my kids love pretend play!) wasn't as well equipped as it could have been. There was a long wait for a member of staff to arrive to operate the rides and there was a lot of mess on tables - even though it wasn't particularly busy.



It was good value for the money - I was aware of the "membership fee" but still annoying as we are on holiday and don't have a centre close to home to use it again! - and the staff were very friendly and interacted with the kids very well. I would return if nearby :)

Had a party here for my sons 5th Birthday, it was him and 19 others, price was not too bad. Party host was very good, friendly and organised. Kids loved the play and parents had reserved area. Overall a really good experience, only downside was being told, by the server downstairs, that our refills of juice could only be filled with water as it was 5:10pm as the snack bar was shut, even though the play time was until 5:30pm and the fact I’d paid a lot of money for the party!

My boys really enjoy your sen evening, & look forward to going every month, BUT the one that was on yesterday 6/04/18 had some particularly bigger older sen kids in, my eldest boy (6) was grabbed & picked up by an older boy who looked about 17 and thrown across the ball pit, my boy was so destressed by this incident that he called the older boy a MAN coz he looked like a man, & he kept mentioning it for the the rest of the evening/ night & said that he is very unsure about going back, mean while the older boys father just sat in the corner of the play centre on his phone 😡 staff said they will look into it but didn’t see any staff making any effort to find the older boy in question & the parents/carers, I don’t know if u have an age restriction on your venue for sen or normal play, but there definitely should be has there were small kids then mine 4 & 6 year old running around. Another complaint by another sen kid about the older boy being far too rough was also reported to the receptionist as well as ours

Great play area, kids loved it but rating as 3 as it’s expensive to get in (plus buying drinks, and food if you want it). Also they need to turn the air con on sooner in the half term - it’s packed in here but absolutely boiling. Sounds really moany but even the adults sitting at the tables are fanning themselves with menus!! I have no idea how the children are running around in this heat, it’s horrible. I asked at 1pm if the building has air con and was told that it will be turned on “in a couple of minutes”. I assume it’s a cost saving exercise not to turn it on earlier? � �

I visited on Monday, I’m a family of 7 & it cost nearly £50, I can’t believe you don’t offer offers for big families, and the ball pit smelt of wee, and my children’s socks were blacker than charcoal. Surely you could put some offers on so large families can enjoy coming without almost paying nearly £80 for play & food. My children like soft play areas, but I personally don’t like how much it cost for a family day out!!!

We went for the first time today and are really disappointed. The amount of people wasn't an issue, it's half term, and to be expected. My issue was with the food. I have two Coeliac children and when I asked what they could eat, was told there was nothing! Ten minutes later the lady next to me received a jacket potato! We go to lots of similar venues and this is by far the worst food experience we have had. If Safari MK and the Riverside Hub can cater for us, why can't you? For £40 entrance fee, it's 100% not value for money.

Visited here on 14th feb with my sister my nephew and daughter. It was dangerously overcrowded. Noone watching the kids to make sure it was safe play. Paid 30 quid and left after 10 mins. Nowhere to sit to the point parents were sprawled across the floors. There has to be regulations about how many people u let in the place at any one time. Oh no sorry i forgot. Its not about kids having a great time and safety. Its all about how much money u can squeeze into ur till on any given day. I witnessed small kids being pushed head forst down slides by bigger kids because they were in the way. None of the kids had any respect for the fact there were smaller ones running around. Knocking them over and hurting them. It was dangerously out of control. I complained by email twice this week and wanted a refund due to the fact we could not stay any longer than 10 mins having paid 30 quid for the privilage of our kids being hurt. It was absolutely awful. Ended up leaving and going somewhere else as couldnt even get lunch for the hungry kids. Still no response to my emails so as of monday i shall be contacting head office for my answers instead. Worst place ive ever been

Thanks for ruining our day. I travelled over half hour to visit 360 play in MK today with a family pass voucher we received as a gift to be told they don’t accept them anymore?! Instead they wanted to charge me £21. Supposedly there was a media campaign to say they weren’t accepting the vouchers anymore and to bring them in for an exchange, funny enough I can’t find anything online to confirm this.

I now have two very upset children, thanks 360, we’ll take our custom elsewhere.

Really not suitable for parents wanting to take their under ones to a soft play. We had read online about there being a toddler section, so felt happy to take our little one there today. We also invited our friends. However, once we had paid our entrance fees, not only did we find the toddler section to be really small, supposedly children up to 4 years old can play in the area. Ludicrous! We have a new walker and an eight month crawler, so three to four year olds running around, over them, around them, paying no attention to the babies, meant even with us parents in the area with them, there was no way we could allow our little ones to go off on their own.

Extremely disappointing.

ADVICE - NOT SUITABLE FOR UNDER ONES, and questionable whether under twos get safe play either! We won’t be going back

I feel I really must complain about a male member of your staff at the special needs evening on Friday 2nd February, I was purchasing from the cafe when in a loud voice he asked the young woman serving me to supervise the upstairs area, he proceeded to loudly convey that a cake for staff had been placed in the upstairs party area, however a number of children had been helping themselves to the cake, I returned to my table and went back to the cafe to make a further purchase, the male member of staff was still in a loud voice complaining about the incident with the cake another parent was stood behind me and both of us felt awkward and embarrassed. To be honest the cake should not have been left in an open public area it should of been out of sight until the special needs session had finished, also following having last month's special needs session cancelled to then have a member of staff being totally unprofessional in his handling of the above situation was disgusting, for most families the special needs evening is there only chance to spend time together and relax and this was spoilt by a member of staff who obviously needs to gain some compassion and understanding of children with additional needs.

I am waiting for a response to an email I sent to both customer services and the manager. With regards to an issue between staff, and my Autistic son. Very disappointed.

Don't eat here. The food is horrendous. £6 for an awful cooked breakfast that consisted of two cremated bacon, one egg that was burnt on the bottom but cold and raw on top (quite an achievement) stone cold beans, invisible tomatoes (no one told us they had no tomatoes nor did they offer anything in place) 1 hash brown and a sausage burger. Served up by a grumpy muppet who was obviously not impressed that we made her do some work. Sort it out you gimps.

Would like to complain about the staff are really friendly , food Mexican burger was tasty and chips . The rides and play area is well maintained and clean . Staff always around and tidying up . Toilets were very clean and what a great experience for me my wife and 3year old son . Highly recommended visit . 10 stars for me �

Many thanks to all the staff that worked my sons private party last night. . You where all so friendly and helpful which made the party run smoothly. Thank You.

I recently visited the Milton Keynes Branch on 21st January as my Daughter has a Birthday Party to attend. I also had with me my son who I paid for to go in and play whilst we waited for my Daughter to finish at the party. We have been here many times before but on this occasion I felt overwhelmed by the support of the staff. I was queuing up to get myself and my son some lunch when my son became poorly and passed out on me. I called over the counter for some help and within seconds a first aider was there to support me. They called for an ambulance and also allowed us to use the office as a quiet area whilst my son recovered. They also knew my Daughter was in the party so once she had finished they brought her to the office for me.

Thank you so much to the staff for your help and support that day. 5* from me.

Great venue would highly recommend, family day out today with all the little ones and they all loved every minute of it!

There is so much to do, the staff are friendly, helpful and always on hand and the food is great also! �

360 Play is great fun, my daughter loves it there. The staff are always so welcoming and friendly. A great place to go for some soft play fun!

360 MK's STAFF are a credit to the company! They always go above and beyond to make sure the children have a happy time and take time to engage and even play with their little guests. Sam is like no other and is often being followed around by his many little fans- my child is delighted when he is there. Gracie always takes time to make us smile as soon as we arrive and cares about our latest little news. April is always smiling, greets my child on the rides and makes sure closing time is also fun. Amber is super and happily helps out whenever we need it. Raz (?) is extremely polite at the food counter and is happy with whatever we order. Jake is brilliant on the rides and makes sure all the children have fun. Sandra keeps the role play looking as tidy as possible and led a lovely story time we enjoyed. Sorry to the staff I haven't named personally but we appreciate all your hard work and the extra time you take, even when you are very busy, to make the children feel special. Isabella and I hope you all stay at 360. You make it a very special soft play!

Went with the kiddies today... super busy as it’s the holidays and to be expected. I would like to say Lilly I think her name was. Was working upstairs by herself and bless her she did a great job. Constantly tidying up all the areas even thou all the kids were running in after her messing it up again. She came back and re did it all. Constantly smiling even on a hot and busy day like today. If someone could please pass this on to a manager and tell them what a great job she did x

The recent reviews were a little off putting, but I'm glad we went to visit. Overall, we were impressed with the range of play available and the quality and price of the refreshments was on par with other establishments.



I was, however, disappointed that the role play area upstairs (my kids love pretend play!) wasn't as well equipped as it could have been. There was a long wait for a member of staff to arrive to operate the rides and there was a lot of mess on tables - even though it wasn't particularly busy.



It was good value for the money - I was aware of the "membership fee" but still annoying as we are on holiday and don't have a centre close to home to use it again! - and the staff were very friendly and interacted with the kids very well. I would return if nearby :)

Had a party here for my sons 5th Birthday, it was him and 19 others, price was not too bad. Party host was very good, friendly and organised. Kids loved the play and parents had reserved area. Overall a really good experience, only downside was being told, by the server downstairs, that our refills of juice could only be filled with water as it was 5:10pm as the snack bar was shut, even though the play time was until 5:30pm and the fact I’d paid a lot of money for the party!

My boys really enjoy your sen evening, & look forward to going every month, BUT the one that was on yesterday 6/04/18 had some particularly bigger older sen kids in, my eldest boy (6) was grabbed & picked up by an older boy who looked about 17 and thrown across the ball pit, my boy was so destressed by this incident that he called the older boy a MAN coz he looked like a man, & he kept mentioning it for the the rest of the evening/ night & said that he is very unsure about going back, mean while the older boys father just sat in the corner of the play centre on his phone 😡 staff said they will look into it but didn’t see any staff making any effort to find the older boy in question & the parents/carers, I don’t know if u have an age restriction on your venue for sen or normal play, but there definitely should be has there were small kids then mine 4 & 6 year old running around. Another complaint by another sen kid about the older boy being far too rough was also reported to the receptionist as well as ours

Great play area, kids loved it but rating as 3 as it’s expensive to get in (plus buying drinks, and food if you want it). Also they need to turn the air con on sooner in the half term - it’s packed in here but absolutely boiling. Sounds really moany but even the adults sitting at the tables are fanning themselves with menus!! I have no idea how the children are running around in this heat, it’s horrible. I asked at 1pm if the building has air con and was told that it will be turned on “in a couple of minutes”. I assume it’s a cost saving exercise not to turn it on earlier? � �

I visited on Monday, I’m a family of 7 & it cost nearly £50, I can’t believe you don’t offer offers for big families, and the ball pit smelt of wee, and my children’s socks were blacker than charcoal. Surely you could put some offers on so large families can enjoy coming without almost paying nearly £80 for play & food. My children like soft play areas, but I personally don’t like how much it cost for a family day out!!!

We went for the first time today and are really disappointed. The amount of people wasn't an issue, it's half term, and to be expected. My issue was with the food. I have two Coeliac children and when I asked what they could eat, was told there was nothing! Ten minutes later the lady next to me received a jacket potato! We go to lots of similar venues and this is by far the worst food experience we have had. If Safari MK and the Riverside Hub can cater for us, why can't you? For £40 entrance fee, it's 100% not value for money.

Visited here on 14th feb with my sister my nephew and daughter. It was dangerously overcrowded. Noone watching the kids to make sure it was safe play. Paid 30 quid and left after 10 mins. Nowhere to sit to the point parents were sprawled across the floors. There has to be regulations about how many people u let in the place at any one time. Oh no sorry i forgot. Its not about kids having a great time and safety. Its all about how much money u can squeeze into ur till on any given day. I witnessed small kids being pushed head forst down slides by bigger kids because they were in the way. None of the kids had any respect for the fact there were smaller ones running around. Knocking them over and hurting them. It was dangerously out of control. I complained by email twice this week and wanted a refund due to the fact we could not stay any longer than 10 mins having paid 30 quid for the privilage of our kids being hurt. It was absolutely awful. Ended up leaving and going somewhere else as couldnt even get lunch for the hungry kids. Still no response to my emails so as of monday i shall be contacting head office for my answers instead. Worst place ive ever been

Thanks for ruining our day. I travelled over half hour to visit 360 play in MK today with a family pass voucher we received as a gift to be told they don’t accept them anymore?! Instead they wanted to charge me £21. Supposedly there was a media campaign to say they weren’t accepting the vouchers anymore and to bring them in for an exchange, funny enough I can’t find anything online to confirm this.

I now have two very upset children, thanks 360, we’ll take our custom elsewhere.

Really not suitable for parents wanting to take their under ones to a soft play. We had read online about there being a toddler section, so felt happy to take our little one there today. We also invited our friends. However, once we had paid our entrance fees, not only did we find the toddler section to be really small, supposedly children up to 4 years old can play in the area. Ludicrous! We have a new walker and an eight month crawler, so three to four year olds running around, over them, around them, paying no attention to the babies, meant even with us parents in the area with them, there was no way we could allow our little ones to go off on their own.

Extremely disappointing.

ADVICE - NOT SUITABLE FOR UNDER ONES, and questionable whether under twos get safe play either! We won’t be going back

I feel I really must complain about a male member of your staff at the special needs evening on Friday 2nd February, I was purchasing from the cafe when in a loud voice he asked the young woman serving me to supervise the upstairs area, he proceeded to loudly convey that a cake for staff had been placed in the upstairs party area, however a number of children had been helping themselves to the cake, I returned to my table and went back to the cafe to make a further purchase, the male member of staff was still in a loud voice complaining about the incident with the cake another parent was stood behind me and both of us felt awkward and embarrassed. To be honest the cake should not have been left in an open public area it should of been out of sight until the special needs session had finished, also following having last month's special needs session cancelled to then have a member of staff being totally unprofessional in his handling of the above situation was disgusting, for most families the special needs evening is there only chance to spend time together and relax and this was spoilt by a member of staff who obviously needs to gain some compassion and understanding of children with additional needs.

I am waiting for a response to an email I sent to both customer services and the manager. With regards to an issue between staff, and my Autistic son. Very disappointed.

Don't eat here. The food is horrendous. £6 for an awful cooked breakfast that consisted of two cremated bacon, one egg that was burnt on the bottom but cold and raw on top (quite an achievement) stone cold beans, invisible tomatoes (no one told us they had no tomatoes nor did they offer anything in place) 1 hash brown and a sausage burger. Served up by a grumpy muppet who was obviously not impressed that we made her do some work. Sort it out you gimps.