Active Life - Kingsmead Leisure Centre

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LES MILLS BARRE: LEARN THE MOVES | Arabesque
This traditional ballet move engages all of your core muscles and helps strengthen your lower back. And, by bending the supporting knee slightly you can intensify how this move works your glutes. This move is great for improving balance and also provides long-term postural benefits. Here are some key points to remember: ・Maintain ballet posture by squeezing your thighs, tucking your tail, lifting the chest, squeezing your core and ...bringing your shoulder blades back and down ・Tip forward slightly and extend the back leg behind you ・Straighten your back leg and ensure that your body stays in one straight line ・Raise both arms forward for first arabesque, or take one arm back for third arabesque ・Tap your foot to the floor to add intensity.
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LES MILLS BARRE | LEARN THE MOVES | The Demi Plié
The demi plié is one of the first moves you experience in a barre class. Demi pliés are a great way to warm up the joints of the feet, ankles, knees and hips. The alignment and control required for demi pliés are key to strengthening the core, creating powerful legs, improving balance and helping you hold your body better. Ballet dancers use the demi plié coordinated with breathing to foster concentration and mental focus. Her...e are some key points to remember: ・Place your hands on your hips so you can feel your core and glutes are constantly engaged ・When dropping down press the knees out and keep your tail slightly tucked ・Keep your back straight up and down as you move.
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LES MILLS BARRE: LEARN THE MOVES | First Position
First position sets you up with basic postural principles that will pay dividends in everyday life. It’s also the posture that you should maintain through an entire barre workout. While it seems simple, if you’ve never done ballet before, holding this pose for a length of time can be a challenge. Here are the key points to remember: ・Pull up tight thought your inner thighs, squeeze your glutes and gently tuck your tail bone ・T...ighten your core, lift your chest but don’t flare your ribs ・Pull your back muscles back and down ・Lift your chin to lengthen your neck ・Keep your arms relaxed with your hands at thighs ・Breathe deeply and relax.
Once you’ve mastered first position you can embrace other simple ballet moves to tone, shape and condition your body.
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Here is all the Les Mills Barre available at Kingsmead. Have you tried it yet? What do you think? Comment below to let us know! 👇🏼

LES MILLS BARRE: LEARN THE MOVES | Arm Positions
Have you tried Les Mills Barre yet? Not sure what to do with your arms? Mastering the basic arm positions of ballet won’t just help you feel more graceful, they will help you build balance. You can learn the basics in this video!
We will be releasing a video each day this week to help with some of the most common moves in this fantastic class to help you get more familiar with some of the positions and movements as you start your Barre journey in our classes :)

Please note that the pools at Kingsmead will be closing at 12:00pm today for a Gala event. Swimming lessons will be unaffected. Our other pools are open as usual :)

Please note that the pools at Kingsmead will be closing at 12:00pm this Saturday and Sunday for Gala events. Swimming lessons will be unaffected. Our other pools are open as usual :)

Please note that the pools at Kingsmead will be closing at 12:00pm next Saturday and Sunday for Gala events. Swimming lessons will be unaffected. Our other pools are open as usual :)

Kingsmead Fitness Fans! Check out your new timetable from Monday here: https://buff.ly/2M44aCQ Check out the time changes to a few classes and SIX brand new Les Mills Barre classes! Come and feel the beautiful burn! 🔥 #fitness #workout #fitteryou #myactivelife

Students! We’ve put our money saving brains together and come up with the Student Early Bird discount on not one, not two, but THREE of our Student membership options! 🙌🏼 Save a whopping 30% with a one off payment and nothing more to pay for the rest of the year. This means you get the very best deal and keep more pennies in your pocket for important things! Our memberships are packed with value! Speak to one of our team today to arrange a free show round and to discuss your options! Visit our website for full details and pricing! https://buff.ly/2LWCUX5

Fitness Fans! We have exciting news! From Monday we will be launching brand new Les Mills Barre classes at Kingsmead and Herons! Join our amazing new team of Barre instructors for this ballet-inspired workout to shape and tone your entire body. Incorporating classic ballet positions, with modern music, you will get a great combination of cardio and strength with high reps of small range-of-motion movements using very light weights. It may look beautiful, but don’t underestimate the burn 🔥 #LesMills #LesMillsBarre #perfectnever #beautifulburn #LesMillsTribe #fitterthanever #fitterplanet #MyActiveLife

Flip and Fun Diving Sessions at Herons Leisure Centre 💦 Friday 31st August, 4:00pm - 4:45pm & 4:45pm - 5:30pm Flip and Fun provides children with a progressive and safe introduction to the sport of diving 😎 Members: £6.10 | Non-Member: £7.50 You must be confident in deep water and be able to swim 50m on front and back to attend this session 👍🏼

Please note that the pools at Kingsmead are closed today between 4pm and 6pm for our Go Tri event. Thank you for your understanding. Our other pools are open as usual :)

Our Bank Holiday Fitness timetables are available online now - please click the link for more details :)

Please note that the pools at Kingsmead are closed between 4pm and 6pm next Saturday 18th August for our Go Tri event. Thank you for your understanding. Our other pools are open as usual :)

We have lots of new Swim Academy sessions starting in September for all ages and abilities. We expect these to be very popular, so we advise that you book well in advance to avoid missing out on securing a place. Please call 01227 812486 or email laura.green@activelifeltd.co.uk for more information or to book! 💦

☔️☔️☔️☔️☔️☔️ Get out of the rain today with our Family Multi Activity Session at Whitstable Sports Centre! Monday – Friday, 3:30pm – 5:00pm until 31st August Fun for all the family in the sports hall with the giant bouncy castle, table tennis and balls. Children must be dressed appropriately in trainers and sports wear. Age: 4+ years... 5* Family Members: FREE 4* & 3* Members: £3.00 per session, per child Non-Members: £3.60 per session, per child Please contact the centre to find out what activity will be available on your chosen day. Session not available on Bank Holiday Monday 27th August.
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Don't forget, it's not too late to save £££'s if you take out our Summer Family Activity Pass! For just £35 for 2 adults and up to 4 named children, you get unlimited access to the following activities for free until 2nd September! 💦Unlimited Swimming at our 3 pools: Please see individual swimming timetables on our website. 😎 Roller Skating at the Bay Arena: Monday to Friday, 1:30pm – 3:30pm, Saturdays, 10:00am – 11:30am & 1:30pm – 4:30pm & Sundays, 1:30pm – 4:30pm (Not avail...able on Bank holiday Monday 27th August) 😊 Play Gym at Kingsmead Leisure Centre (Preschool age): Monday, Wednesday & Friday, 9:45am – 11:45am 🎉 Inflatable Fun at the Bay Sports Arena (Preschool – 8 years): Saturday 4th, 11th, 18th & 25th August, 1:00 – 4:00pm 🙌🏼 Family Fun Sessions at Whitstable Sports Centre (Age 4+): Monday 30th July – Friday 24th August. Monday – Friday, 3:30pm – 5:00pm 🔷 Off Peak Badminton at all available centres: 💙 Bay Arena: After 5pm on weekdays and all weekend. Please call 01227 366921 to book your court. 💚 Kingsmead Leisure Centre: Before 5pm weekdays and weekends. Please call 01227 769818 to book your court. 💛Whitstable Sports Centre: 5 – 6pm weekdays, Friday evenings and all weekend. Please call 01227 772442 to book your court. 🎾 Tennis at The Bay Sports Arena: After 5pm on weekdays and all weekend. Please call 01227 366921 to book your court. 💪🏼 Family Gym Sessions (Age 12+) Herons and Kingsmead: Saturday & Sunday 12:00 – 4:00pm Whitstable Pool & Whitstable Sports Centre: 12:00 – 5:00pm Click the link below to find out more!
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Took my 11 month old grandaughter swimming and just love the way the baby pool is so lovely and warm and even when we came out to the changing rooms normally its so cold in other places but it was lovely and warm very clean and the staff are so friendly and helpfull

The staff are first class. The place is clean and it's the only pool in Kent with a decent sized pool.

Always find the reception staff so happy, and willing to help. Use the pool only for swimming lessons for my child as well as life saving. Also both of these are run by great teams. Thank you

The gym was great , the pool was lovely as was the baby pool nice and warm for my grandson , only spoke to a couple of staff but all ok, my only moan was a awful smell near the toilets like the drains and the toilets not very clean and could do with updating or painting

Really enjoy waterworks but the usual £7.30 is very steep especially me who is out of work. This is the only fitness that I can do due as its weight bearing. Wonderful it's £1 at the moment. They should do a discount for unwaged/disabled

I've been to many gyms around the surrounding area, I find kingsmead to be my favourite; it's friendly, inviting and not at all intimidating, I've found other gyms very intimidating. I'm very happy to attend this gym, the classes are great to! I would recommend to families, or any individual at any fitness standard

I go to the gym early mirning the receptionist that has been on for the past two days could not be anymore friendly and smily. I must say others are nit mornibg people. Staff in the gyn in general are always friendly helpful and motivating Well done

Been a member for 3 years and although I have niggles regarding parking and changing facilities for gym users, on the whole it ticks all the boxes. No other gym has this amount of classes and all at varying times with plenty of spin sessions every day and the gym equipment is excellent. There is an affordable crèche with excellent staff on board to look after any age and plenty of kids clubs during the holiday. If only I could get in the car park and have a decent shower!!!!!

Regular problems with the pools. Classes cancelled at least an hour before they start but not text or told when I book in at reception, only when I get told by other gym users that it's cancelled that I realise. Some instructors are regularly late to classes. It looks rather run down and well used but always being told it's due for 'major refurbishment' but never given an actually timescale of when this refurbishment is actually happening. Toilets and changing rooms not great. For the money you pay for membership not that great.

Overbooked classes with not enough space (especially Pilates, how can I stretch if I will hit someone in the face? ), not clean gym, dirty changing rooms, some staff more interested in chatting up teenagers than making sure the place is clean, tidy, safe. Gym instructors /supervisors just chat to their mates, not even a hello to anyone else that walks in. Was a member here since 2007. Given up on this place completely. The ceiling tiles that were missing for months and broken aircon.. I could go on...

Incredibly disappointed! I booked two spaces as soon as it the offer was released for the free baby swim sessions today. My friend and I both turned up at 10.40 leaving enough time to get parked and changed for the session at 11. The car park was full and with no sign of anyone leaving. We were not the only parents waiting for a space for the session. We went in to ask if there was an over flow car park, we were directed to Northgate car park,this was at 10.50. This may not be far, however, when you have to carry a baby and your swimming bag it's not easy, my friend is also pregnant and therefore was unable to carry her child so would have to walk. We asked is we could both park in one coach bay, to which we were told the car park belonged to the council and even with a note in from the pool we would still get a ticket. Therefore, we were unable to attended the session due to it starting in 5 minutes by this time!! It was very disappointing as we were really looking forward to it and I was going to book my daughter in for more sessions after this taster. Also,when booking I was told that if we couldn't make it to ring and cancel as there was only limited spaces and lots of interest, it's seems a shame that two spaces were not used due to lack of parking.

I went to kingsmead today to a soft play group I have been to once before and was very disappointed to be told that as I didn't have my membership card with me (I keep it in our swimming bags) I had to pay full price rather than having my name checked in the system to see that I have it, which is how it was done last time, no questions asked! I also pay monthly for my daughter to have swimming lessons every week at herons. I think a reasonable response would have been to check it today but make me aware that in the future I would have to have my card on me!! Very dissapointed!

I love the classes you do here but you should really advertise the fact the pool is very often closed to the public when people sign up, very disappointing considering how much the membership is and that I joined because I wanted to going swimming every week.

This is the third time I have gone to take my toddler swimming and the pool has been closed. My daughter was so upset this morning, we went to a lot of effort to get packed up and get parked. To then be told it’s closed AGAIN is not good enough. My daughter likes the pool as it’s nice and warm, however it is filthy in the changing rooms and the staff always seem to have an awful attitude. Waste of parking and unless I retrieved my parking ticket, I would not get a refund. Baring in mind I had a screaming toddler because she didn’t understand why this has happened again.

They are ridiculous!I am a student struggling with money as I only had a part-time waitressing job and had to work all year without even having holiday for two years and had just enough savings to pay for a membership at this gym only to attend yoga as it was recommended by my doctors (for a neck and back injury). I paid almost £300 at this gym and all year round they've been trying to charge me extra for classes that I was 1' late or for their own system mistakes. I went there today and they told me I had to pay £18 for classes that I didn't even miss and they didn't even have a manager there that I could speak to!!I wish I could give them 0 stars and I really hope that no one else gets a gym membership there in the future. There are many other gyms in Canterbury that are friendly to students and understand their financials issues not trying to charge them money they don't have to attend classes recommended by doctors to improve their health.

More than disappointed from this gym! Most of the receptionists are extremely rude, and they fail to help and accommodate any issues. I have been waiting for a long time to be served, while the receptionists gossip with each other instead of doing their job. One week ago, I arrived at the gym at 20:55 looking whether the swimming pool is busy and although the receptionist saw me, she refused to allow me to use the gym at 21:01 as she said that the gym closes at 22:00 and I am not allowed to enter after 21:00. They always charge you for "late cancellations" of classes, even if you cancel on time. Not recommended

Jacuzzi and diving boards still not operational after weeks! None of the staff I spoke to are interested in my complaint. Extremely disappointing. Apparently the site has the prices, just not coughing-up our membership money to fix them. Cost cutting has gone to far...don't think the memberships worth it anymore

Extremely disappointed to find out that a class (pump) I have been going to for over a year (on a 3 star membership as I am a student) no longer allows 3 star membership access to the class (without paying another £6 per class - on top of my membership) is a bit of a kick in the teeth! - My membership is described as an offpeak membership, tell me how after 7 oclock is not offpeak and 2 weekend pump classes are also not offpeak ! Wish I could get my money back!!

Checked the timetable on their site, said it was open to public, travelled 30 mins to get there, got out the car with 3 year old, 1 year old and newborn (family meeting us to) only to find a whiteboard outside saying 'closed for gala'. Went in to speak to receptionists, who were disengaging and rude. The receptionist with her back half turned to us as she shreds paper in the shredder confirms they are closed. She didn't look at us just looked as miserable as a wet fish. No apologies at all just a shrug of the shoulders.

A couple who were sitting at the side (parents to a child in the gala) told us that loads of families have walked in to find it closed and said its not clear on the site and that the receptionists were just as rude to them.

If you are going to this pool don't trust the website, ring ahead ...thats if you get a response off the disrespectful staff.

Took my 11 month old grandaughter swimming and just love the way the baby pool is so lovely and warm and even when we came out to the changing rooms normally its so cold in other places but it was lovely and warm very clean and the staff are so friendly and helpfull

The staff are first class. The place is clean and it's the only pool in Kent with a decent sized pool.

Always find the reception staff so happy, and willing to help. Use the pool only for swimming lessons for my child as well as life saving. Also both of these are run by great teams. Thank you

The gym was great , the pool was lovely as was the baby pool nice and warm for my grandson , only spoke to a couple of staff but all ok, my only moan was a awful smell near the toilets like the drains and the toilets not very clean and could do with updating or painting

Really enjoy waterworks but the usual £7.30 is very steep especially me who is out of work. This is the only fitness that I can do due as its weight bearing. Wonderful it's £1 at the moment. They should do a discount for unwaged/disabled

I've been to many gyms around the surrounding area, I find kingsmead to be my favourite; it's friendly, inviting and not at all intimidating, I've found other gyms very intimidating. I'm very happy to attend this gym, the classes are great to! I would recommend to families, or any individual at any fitness standard

I go to the gym early mirning the receptionist that has been on for the past two days could not be anymore friendly and smily. I must say others are nit mornibg people. Staff in the gyn in general are always friendly helpful and motivating Well done

Been a member for 3 years and although I have niggles regarding parking and changing facilities for gym users, on the whole it ticks all the boxes. No other gym has this amount of classes and all at varying times with plenty of spin sessions every day and the gym equipment is excellent. There is an affordable crèche with excellent staff on board to look after any age and plenty of kids clubs during the holiday. If only I could get in the car park and have a decent shower!!!!!

Regular problems with the pools. Classes cancelled at least an hour before they start but not text or told when I book in at reception, only when I get told by other gym users that it's cancelled that I realise. Some instructors are regularly late to classes. It looks rather run down and well used but always being told it's due for 'major refurbishment' but never given an actually timescale of when this refurbishment is actually happening. Toilets and changing rooms not great. For the money you pay for membership not that great.

Overbooked classes with not enough space (especially Pilates, how can I stretch if I will hit someone in the face? ), not clean gym, dirty changing rooms, some staff more interested in chatting up teenagers than making sure the place is clean, tidy, safe. Gym instructors /supervisors just chat to their mates, not even a hello to anyone else that walks in. Was a member here since 2007. Given up on this place completely. The ceiling tiles that were missing for months and broken aircon.. I could go on...

Incredibly disappointed! I booked two spaces as soon as it the offer was released for the free baby swim sessions today. My friend and I both turned up at 10.40 leaving enough time to get parked and changed for the session at 11. The car park was full and with no sign of anyone leaving. We were not the only parents waiting for a space for the session. We went in to ask if there was an over flow car park, we were directed to Northgate car park,this was at 10.50. This may not be far, however, when you have to carry a baby and your swimming bag it's not easy, my friend is also pregnant and therefore was unable to carry her child so would have to walk. We asked is we could both park in one coach bay, to which we were told the car park belonged to the council and even with a note in from the pool we would still get a ticket. Therefore, we were unable to attended the session due to it starting in 5 minutes by this time!! It was very disappointing as we were really looking forward to it and I was going to book my daughter in for more sessions after this taster. Also,when booking I was told that if we couldn't make it to ring and cancel as there was only limited spaces and lots of interest, it's seems a shame that two spaces were not used due to lack of parking.

I went to kingsmead today to a soft play group I have been to once before and was very disappointed to be told that as I didn't have my membership card with me (I keep it in our swimming bags) I had to pay full price rather than having my name checked in the system to see that I have it, which is how it was done last time, no questions asked! I also pay monthly for my daughter to have swimming lessons every week at herons. I think a reasonable response would have been to check it today but make me aware that in the future I would have to have my card on me!! Very dissapointed!

I love the classes you do here but you should really advertise the fact the pool is very often closed to the public when people sign up, very disappointing considering how much the membership is and that I joined because I wanted to going swimming every week.

This is the third time I have gone to take my toddler swimming and the pool has been closed. My daughter was so upset this morning, we went to a lot of effort to get packed up and get parked. To then be told it’s closed AGAIN is not good enough. My daughter likes the pool as it’s nice and warm, however it is filthy in the changing rooms and the staff always seem to have an awful attitude. Waste of parking and unless I retrieved my parking ticket, I would not get a refund. Baring in mind I had a screaming toddler because she didn’t understand why this has happened again.

They are ridiculous!I am a student struggling with money as I only had a part-time waitressing job and had to work all year without even having holiday for two years and had just enough savings to pay for a membership at this gym only to attend yoga as it was recommended by my doctors (for a neck and back injury). I paid almost £300 at this gym and all year round they've been trying to charge me extra for classes that I was 1' late or for their own system mistakes. I went there today and they told me I had to pay £18 for classes that I didn't even miss and they didn't even have a manager there that I could speak to!!I wish I could give them 0 stars and I really hope that no one else gets a gym membership there in the future. There are many other gyms in Canterbury that are friendly to students and understand their financials issues not trying to charge them money they don't have to attend classes recommended by doctors to improve their health.

More than disappointed from this gym! Most of the receptionists are extremely rude, and they fail to help and accommodate any issues. I have been waiting for a long time to be served, while the receptionists gossip with each other instead of doing their job. One week ago, I arrived at the gym at 20:55 looking whether the swimming pool is busy and although the receptionist saw me, she refused to allow me to use the gym at 21:01 as she said that the gym closes at 22:00 and I am not allowed to enter after 21:00. They always charge you for "late cancellations" of classes, even if you cancel on time. Not recommended

Jacuzzi and diving boards still not operational after weeks! None of the staff I spoke to are interested in my complaint. Extremely disappointing. Apparently the site has the prices, just not coughing-up our membership money to fix them. Cost cutting has gone to far...don't think the memberships worth it anymore

Extremely disappointed to find out that a class (pump) I have been going to for over a year (on a 3 star membership as I am a student) no longer allows 3 star membership access to the class (without paying another £6 per class - on top of my membership) is a bit of a kick in the teeth! - My membership is described as an offpeak membership, tell me how after 7 oclock is not offpeak and 2 weekend pump classes are also not offpeak ! Wish I could get my money back!!

Checked the timetable on their site, said it was open to public, travelled 30 mins to get there, got out the car with 3 year old, 1 year old and newborn (family meeting us to) only to find a whiteboard outside saying 'closed for gala'. Went in to speak to receptionists, who were disengaging and rude. The receptionist with her back half turned to us as she shreds paper in the shredder confirms they are closed. She didn't look at us just looked as miserable as a wet fish. No apologies at all just a shrug of the shoulders.

A couple who were sitting at the side (parents to a child in the gala) told us that loads of families have walked in to find it closed and said its not clear on the site and that the receptionists were just as rude to them.

If you are going to this pool don't trust the website, ring ahead ...thats if you get a response off the disrespectful staff.

Took my 11 month old grandaughter swimming and just love the way the baby pool is so lovely and warm and even when we came out to the changing rooms normally its so cold in other places but it was lovely and warm very clean and the staff are so friendly and helpfull

The staff are first class. The place is clean and it's the only pool in Kent with a decent sized pool.

Always find the reception staff so happy, and willing to help. Use the pool only for swimming lessons for my child as well as life saving. Also both of these are run by great teams. Thank you

The gym was great , the pool was lovely as was the baby pool nice and warm for my grandson , only spoke to a couple of staff but all ok, my only moan was a awful smell near the toilets like the drains and the toilets not very clean and could do with updating or painting

Really enjoy waterworks but the usual £7.30 is very steep especially me who is out of work. This is the only fitness that I can do due as its weight bearing. Wonderful it's £1 at the moment. They should do a discount for unwaged/disabled

I've been to many gyms around the surrounding area, I find kingsmead to be my favourite; it's friendly, inviting and not at all intimidating, I've found other gyms very intimidating. I'm very happy to attend this gym, the classes are great to! I would recommend to families, or any individual at any fitness standard

I go to the gym early mirning the receptionist that has been on for the past two days could not be anymore friendly and smily. I must say others are nit mornibg people. Staff in the gyn in general are always friendly helpful and motivating Well done

Been a member for 3 years and although I have niggles regarding parking and changing facilities for gym users, on the whole it ticks all the boxes. No other gym has this amount of classes and all at varying times with plenty of spin sessions every day and the gym equipment is excellent. There is an affordable crèche with excellent staff on board to look after any age and plenty of kids clubs during the holiday. If only I could get in the car park and have a decent shower!!!!!

Regular problems with the pools. Classes cancelled at least an hour before they start but not text or told when I book in at reception, only when I get told by other gym users that it's cancelled that I realise. Some instructors are regularly late to classes. It looks rather run down and well used but always being told it's due for 'major refurbishment' but never given an actually timescale of when this refurbishment is actually happening. Toilets and changing rooms not great. For the money you pay for membership not that great.

Overbooked classes with not enough space (especially Pilates, how can I stretch if I will hit someone in the face? ), not clean gym, dirty changing rooms, some staff more interested in chatting up teenagers than making sure the place is clean, tidy, safe. Gym instructors /supervisors just chat to their mates, not even a hello to anyone else that walks in. Was a member here since 2007. Given up on this place completely. The ceiling tiles that were missing for months and broken aircon.. I could go on...

Incredibly disappointed! I booked two spaces as soon as it the offer was released for the free baby swim sessions today. My friend and I both turned up at 10.40 leaving enough time to get parked and changed for the session at 11. The car park was full and with no sign of anyone leaving. We were not the only parents waiting for a space for the session. We went in to ask if there was an over flow car park, we were directed to Northgate car park,this was at 10.50. This may not be far, however, when you have to carry a baby and your swimming bag it's not easy, my friend is also pregnant and therefore was unable to carry her child so would have to walk. We asked is we could both park in one coach bay, to which we were told the car park belonged to the council and even with a note in from the pool we would still get a ticket. Therefore, we were unable to attended the session due to it starting in 5 minutes by this time!! It was very disappointing as we were really looking forward to it and I was going to book my daughter in for more sessions after this taster. Also,when booking I was told that if we couldn't make it to ring and cancel as there was only limited spaces and lots of interest, it's seems a shame that two spaces were not used due to lack of parking.

I went to kingsmead today to a soft play group I have been to once before and was very disappointed to be told that as I didn't have my membership card with me (I keep it in our swimming bags) I had to pay full price rather than having my name checked in the system to see that I have it, which is how it was done last time, no questions asked! I also pay monthly for my daughter to have swimming lessons every week at herons. I think a reasonable response would have been to check it today but make me aware that in the future I would have to have my card on me!! Very dissapointed!

I love the classes you do here but you should really advertise the fact the pool is very often closed to the public when people sign up, very disappointing considering how much the membership is and that I joined because I wanted to going swimming every week.

This is the third time I have gone to take my toddler swimming and the pool has been closed. My daughter was so upset this morning, we went to a lot of effort to get packed up and get parked. To then be told it’s closed AGAIN is not good enough. My daughter likes the pool as it’s nice and warm, however it is filthy in the changing rooms and the staff always seem to have an awful attitude. Waste of parking and unless I retrieved my parking ticket, I would not get a refund. Baring in mind I had a screaming toddler because she didn’t understand why this has happened again.

They are ridiculous!I am a student struggling with money as I only had a part-time waitressing job and had to work all year without even having holiday for two years and had just enough savings to pay for a membership at this gym only to attend yoga as it was recommended by my doctors (for a neck and back injury). I paid almost £300 at this gym and all year round they've been trying to charge me extra for classes that I was 1' late or for their own system mistakes. I went there today and they told me I had to pay £18 for classes that I didn't even miss and they didn't even have a manager there that I could speak to!!I wish I could give them 0 stars and I really hope that no one else gets a gym membership there in the future. There are many other gyms in Canterbury that are friendly to students and understand their financials issues not trying to charge them money they don't have to attend classes recommended by doctors to improve their health.

More than disappointed from this gym! Most of the receptionists are extremely rude, and they fail to help and accommodate any issues. I have been waiting for a long time to be served, while the receptionists gossip with each other instead of doing their job. One week ago, I arrived at the gym at 20:55 looking whether the swimming pool is busy and although the receptionist saw me, she refused to allow me to use the gym at 21:01 as she said that the gym closes at 22:00 and I am not allowed to enter after 21:00. They always charge you for "late cancellations" of classes, even if you cancel on time. Not recommended

Jacuzzi and diving boards still not operational after weeks! None of the staff I spoke to are interested in my complaint. Extremely disappointing. Apparently the site has the prices, just not coughing-up our membership money to fix them. Cost cutting has gone to far...don't think the memberships worth it anymore

Extremely disappointed to find out that a class (pump) I have been going to for over a year (on a 3 star membership as I am a student) no longer allows 3 star membership access to the class (without paying another £6 per class - on top of my membership) is a bit of a kick in the teeth! - My membership is described as an offpeak membership, tell me how after 7 oclock is not offpeak and 2 weekend pump classes are also not offpeak ! Wish I could get my money back!!

Checked the timetable on their site, said it was open to public, travelled 30 mins to get there, got out the car with 3 year old, 1 year old and newborn (family meeting us to) only to find a whiteboard outside saying 'closed for gala'. Went in to speak to receptionists, who were disengaging and rude. The receptionist with her back half turned to us as she shreds paper in the shredder confirms they are closed. She didn't look at us just looked as miserable as a wet fish. No apologies at all just a shrug of the shoulders.

A couple who were sitting at the side (parents to a child in the gala) told us that loads of families have walked in to find it closed and said its not clear on the site and that the receptionists were just as rude to them.

If you are going to this pool don't trust the website, ring ahead ...thats if you get a response off the disrespectful staff.