Burford Surgery

Revisions to Appointments at Burford Surgery
We are aware that nationally there are long waits for a routine appointment at the surgeries. This has been in the press recently.
We have prioritised urgent matters and will always see patients who need medical care on the same day but that has had a knock on effect on routine appointments.
... We are fortunate to have appointed 2 new partners last year who are working 4 additional sessions per week to try to improve the situation with routine appointments.
From July we will be trying a new system with an increased number of shorter appointments. This will hopefully reduce the waiting time for a routine appointment.
Please be aware that the doctors will not have the time to deal with long lists of medical problems adequately and we ask that you help us by keeping multiple requests to a minimum or are not offended if we ask you to re-book if it isn’t possible to deal safely with your requests during the appointment.
We will keep you updated with progress – we are keeping the Patient Participation Group informed. They are looking for more members – particularly younger patients or people with families/working age people. If you are interested please contact our practice manager burfordsurgeryreferrals@nhs.net for more information
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OUR PPG NEEDS YOU
Our PPG (Patient participation Group) is run by volunteer patients, the Practice Manager and Dr Willby. The group is designed to help strengthen the relationship between the Practice and you, our patients. We meet four times a year to discuss Practice news, healthcare updates and discuss how to improve the services provided. The PPG helps contribute ideas, feedback and suggestions to greater develop the patient experience. If you would like to know more or want to get involved, please ring reception and ask to speak with Kim Yarnold or email burfordsurgery.reception@nhs.net

Thankfully our phone lines have been working correctly for the last hour, there was a network outage which has now been resolved. We thank you for your patience.

Good morning, We are experiencing a problem with incoming calls to our phone lines this morning, it has been reported to the phone company and they are working to rectify this as quickly as possible. Thank you for your patience.

Tuesday 2nd April 2019 - Emergency Cover for the afternoon
On the afternoon of 2nd April 2019 all practices in Oxfordshire are attending a meeting arranged by the Oxford Clinical Commissioning Group to discuss the government's plans for Primary Care Networks. The government is grouping together local practices with up to 50,000 patients and this Primary Care Network (PCN) will be responsible for implementing the government's plans for Primary Care in the Health Service. This will include things like employing initially pharmacists and social prescribers.
Emergency cover will be provided by the out of hours service - please ring 111 if you have a problem that cannot wait until the next day. In the case of a life-threatening emergency call 999.

We appear to be up and running as normal - thank you for your patience!

We are experiencing a problem with incoming calls to our phone lines this afternoon, it has been reported to the phone company and they are working to rectify this as quickly as possible. Thank you for your patience.

We are looking for a Dispensary Delivery Driver;
Approximately 9 hours per week Tuesday, Wednesday and Thursdays
... For further information please contact Debra Barnes Practice Manager on 01993 822176
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Good Morning, we have made the decision to close our Carterton Branch this morning due to adverse weather and staff struggling to get in. We have one Doctor so are running a limited service at Burford for on the day appointments. We apologise for any inconvenience caused and thank you for bearing with us!

Burford Surgery Dispenser (or Trainee Dispenser)
Salary £9.00/hour (depending on experience) + NHS pension and other benefits including lunch provided every day Hours – up to 24 hours per week plus additional hours to cover holidays etc
... We are a close knit team of 6 Doctors and 15 staff striving to offer a patient-centred service to our 6600 patients and are looking for Dispenser to work in our busy Pharmacist supervised Dispensary.
You should have skills in communication, be computer literate, show attention to detail, have a positive attitude and work well within a team. You must be able to accept a flexible work pattern, with some start times of 8.30 am and some finish times of 6 30 pm and to be able to cover sickness and holidays. Experience desirable but full training can be given.
Apply by CV and letter to Alison Evans, Pharmacist, Burford Surgery, 59 Sheep Street, Burford, Oxfordshire OX18 4LS by email Alison.Evans35@nhs.net Closing date: 28th December 2018.
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We are experiencing a problem with incoming calls to our phone lines this morning, it has been reported to the phone company and they are working to rectify this as quickly as possible. Thank you for your patience.
EDIT; We are unable to use the phone lines to call out at this current time ~ please do bear with us!

Below are the dates for our Flu Clinics this year, for further details please visit our website; http://www.burfordsurgery.co.uk/news.php< br>

We are experiencing a problem with incoming calls to our phone lines today, the phone company are working to rectify this as quickly as possible. We are trying to call back all patients who have attempted to call this afternoon, please bear with us ~ we are experiencing a very high volume of calls! Thank you for your patience.

Our current Registrar Dr Tom Hutchinson, is due to leave the Surgery at the end of July, we wish him all the best in his new job, he will be missed by both staff and patients. As many of you are aware, Burford Surgery is a training practice, so with enthusiasm we welcome our new Speciality Trainee Registrar, Dr Nicky Warren, who will be joining us in August.

We are currently experiencing an issue with our messaging service. All patients with telephone calls are receiving a text message to advise of an appointment. If you receive one and you do not have a surgery appointment booked, please call Reception on 01993 822176 to check, do not turn up at the Surgery. Please share this post so we can reach as many patients as possible. Thank you!

STAFF CHANGES AT BURFORD SURGERY
We are delighted to inform our patients that we have appointed two new doctors, Dr Vivienne Austin and Dr John Doris to join the Burford medical team - both will work at the surgery four days a week, starting in the autumn.
Dr Hancock and Dr Kothari will be leaving Burford Surgery in the autumn. Dr Hancock is going to concentrate on his teaching work in Oxford. Dr Kothari’s husband took up a post in London earlier this year and so she has been... commuting from London, but she has found that with a young family this is not sustainable.
We are also delighted to welcome Alison Evans who joined Burford Surgery in February as our Pharmacist, you may find her answering your medication queries.
Our two new doctors will be providing more clinics because we want to considerably improve our patients’ access for appointments at the surgery.
I am sure you will all wish Dr Hancock and Dr Kothari all the best for their future, we will certainly miss them. We look forward to welcoming Dr Austin and Dr Doris to the Burford team.
Debra Barnes Practice Manager
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We are experiencing a problem with incoming calls to our phone lines this morning, it has been reported to the phone company and they are working to rectify this as quickly as possible. We are trying to call back all patients who have attempted to call this morning, please bear with us ~ we are experiencing a very high volume of calls! Thank you for your patience.

Lots of men in their 50s are asking whether they should have a PSA test. Patients are very welcome to have a PSA test.
What you have to decide is whether you want to have the test as there are some advantages but also some disadvantages to having a test. It isn't a simple black and white issue but a very grey one.
The main thing for us is to ensure that you are fully informed of the pros and cons of having a psa test before you book it.
... Please visit our website for detailed information and links to further reading material on the subject..
http://www.burfordsurgery.co.uk/news.php< br> See More