Ferry Leisure Centre

Spread the word to your friends and families! Gym Open Evening

Come along to our Gym Open Evening to see what Ferry has to offer!! We will have a mix of activities and events going on throughout the evening - spread the word to your friends and families :)

Melting? Make a splash with the kids at Hinksey Outdoor Pool – a sure fire way to get into the holiday mood 🍦 Pre-book your spot and beat the queues: http://ow.ly/3qak30lexgi

Fast track their way to speedier swimming - swim school gives growing kids life skills in the pool. Swim for free all summer on our Swim School promotion: http://ow.ly/HiL830kW86a

The sun is shining, the weather is sweet. Luckily, at Hinksey Outdoor Pool, you can beat the heat. Dive in today: http://ow.ly/1qVm30l4GwT

Need somewhere to get out for the day? At Hinksey Heated Outdoor Pool, your children can swim, splash and play. Beat the queue and book your tickets now: http://ow.ly/TlKW30l4FMZ

Grab their goggles and get them in the summer mood early at swim school. Start making a splash with free swimming all summer - see more: http://ow.ly/kUqG30kW7Uz

Join us for our gym open evening Thursday the 9th of August 5pm - 9pm.
Meet our brand new personal training team
Perfect your technique with our master class
... Test your fitness with in the Bleep test
and much more
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Like the sound of swimming for free all summer? Sign the children in your life up to our Swim School promotion and they can! Find out how: http://ow.ly/PMQt30kW7Rw

Trade in sandy shoes and seagulls at the beach for a lazy afternoon at Hinksey Outdoor Pool. Who's in? Cool off sharpish: http://ow.ly/f6Em30l4APd

⭐️Great news⭐️
The Oxford Bus Company has launched a new fantastic new way of making your travel easier and more affordable!
PickMeUp is an on-demand ride-sharing minibus service, that will cater to your convenience and accessibility.
... Check out their website for more details and to find the downloadable app here today!
https://pickmeup.oxfordbus.co.uk
See More

Need a way to beat the heatwave now that school's out? Lido + 🍦 = happy children. Book Hinksey Lido now to avoid missing out! See more: http://ow.ly/v6OQ30l4zZS

"I feel most at home in the water. I disappear. That's where I belong." -- Michael Phelps. Do you agree? Flutter kick like Phelps with 10 swims for the price of 9: http://ow.ly/UbHQ30kUWef

School's out for summer! Live life in the fast lane at Fusion swim school and the kids can swim for free all summer: http://ow.ly/Gxhg30kW6Da

RECRUITMENT DAY - OXFORD AREA! Oxford Leisure Professional Apprenticeship Recruitment Day
Leys Pools & Leisure Centre Saturday 21st July... 2 sessions: 10am and 1pm Please arrive promptly at your chosen time
Do you want to join the Leisure and Fitness industry but aren’t quite sure how to go about starting?
We are recruiting Leisure and Sports Professionals for a variety of positions in our Oxford centres, including Apprenticeships that offer you the chance to have your NPLQ, Fitness and Swim Teacher qualifications all paid for by Fusion, as part of a 12 month scheme! If you are interested in a career in leisure with great rates of pay, employee benefits and excellent career pathways then come along and find out more.
Participants on the day will be expected to take part in a short swimming pool test, and will be provided with full details of the Leisure Professional Apprenticeship scheme (if appropriate) and have a short interview. Please allow 1 hour for your visit.
Please be aware that you must be a strong swimmer, and please bring your swimming kit and £1 for the lockers!
If you would like to come along, there’s no need to RSVP; just turn up and report to reception. Alternatively you can pre-book your slot by emailing jay.hill@fusion-lifestyle.com
There is free parking on site and the centre is on main bus routes 1 & 5. Come along to meet us and find out more! Leys Pools & Leisure Centre Pegasus Road Oxford OX4 6JL
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Looking to keep fit over the summer period?
We are offering Students 6x weeks Membership for only £35.00!!
No direct debit required and includes access to the gym, pool and classes :))
... Available to purchase from reception
See More

RECRUITMENT DAY - OXFORD AREA! Oxford Leisure Professional Apprenticeship Recruitment Day
Leys Pools & Leisure Centre Saturday 21st July... 2 sessions: 10am and 1pm Please arrive promptly at your chosen time
Do you want to join the Leisure and Fitness industry but aren’t quite sure how to go about starting?
We are recruiting Leisure and Sports Professionals for a variety of positions in our Oxford centres, including Apprenticeships that offer you the chance to have your NPLQ, Fitness and Swim Teacher qualifications all paid for by Fusion, as part of a 12 month scheme! If you are interested in a career in leisure with great rates of pay, employee benefits and excellent career pathways then come along and find out more.
Participants on the day will be expected to take part in a short swimming pool test, and will be provided with full details of the Leisure Professional Apprenticeship scheme (if appropriate) and have a short interview. Please allow 1 hour for your visit.
Please be aware that you must be a strong swimmer, and please bring your swimming kit and £1 for the lockers!
If you would like to come along, there’s no need to RSVP; just turn up and report to reception. Alternatively you can pre-book your slot by emailing jay.hill@fusion-lifestyle.com
There is free parking on site and the centre is on main bus routes 1 & 5. Come along to meet us and find out more! Leys Pools & Leisure Centre Pegasus Road Oxford OX4 6JL
See More

Prepping for school holidays? Help build your kids confidence in the water with Fusion's expert swim school tuition and they can swim for free all summer - find out more: http://ow.ly/e4z930kW6mR

Stay tuned for the line up 🤩🤩

Love this place. Amazing instructors. Great classes. The only bad side is the silly booking system. I got stuck at work a couple of times and cancelled my classes last minute...got a message saying that I was going to be charged for the classes :-/

I moved from what was Virgin to Ferry, because my friends move to Ferry. I do not regret the move, and have not been tempted to go back to what is now Nuffield, even though many of my friends are no longer at Ferry. I have made lots of new friends.

The staff at reception are outstanding in their willingness to help you. Th classes are great and the instructors are enthusiastic.

Great place to swim with the kids. The staff are always helpful and friendly and my daughter had lost her precious Pandora bracelet and they found it and kept it until she picked it up.

Fantastic facilities and superb exercise classes.

The amount of decent staff that have left in the last couple of months is ridiculous. If those idiots who sit in offices actually showed some appreciation to their staff on the ground floor then they wouldn’t have left. You clearly have no idea about what customers want from their gym instructors & how long it takes for them to get comfortable with them.it’s not just a gym. Instructors have to get to know peoples bodies & personalities to help them achieve their goals, and that doesn’t happen over night- it’s a skill. I say sack the twats who are letting good staff leave without fighting for them, cause clearly your management skills suck arse. �

I was contemplating joining after cancelling an expensive local gym which had limited evening classes I could get to (but which was MUCH cleaner).



However a key draw was Fight Klub - which I have now been attending every Wednesday I can since September. Now I learn this won’t be continued after 20 December. O no! Fight Klub had already I understand been reduced from three to two sessions and then to one session - please don’t take away the one remaining session! The class on Wednesday is almost always nearly full and most are loyal regulars who go on to use other facilities and classes. The instructor is also friendly, experienced, and motivating, and the music great (although acoustically the hall’s acoustics are poor). If anything we would like more sessions as one a week is not enough.



Also there are not enough classes like Les Mills Body Combat which now seems to be only one evening, no additional weekend. So I might investigate somewhere else to join.

Joined earlier in year and there was a great selection of classes. However I have found that classes that are well attended with great instructors are disappearing off the time table. Three Fight Klubs whittled down to one and now that is to go. The Les Mills instructor is leaving and a great kettle bells class disappeared. All were always full. Love the circuits class on Weds but will now do pay as you go and cancel membership.

Took my kids there for a nice early Sunday swim. Learning pool closed for maintenance and not enough staff to man a public swim, utter disgraceful! Never used to be like this. Poorly run by management!!!

This place never pick up the phone!!!!! No matter what time of day you called the centre it rings out!!!! But when you use fb they’ll answer you quicker than picking up the phone!

Nightmare service !!!!!!

This centre’s gym is an embarrassment. It only has one squat rack and one pair or dumbbells of each weight. This makes workouts impossible at peak times. Off peak I frequently have to wait 10-15 minutes for equipment if somebody else is doing a similar exercise which, when it comes to squat racks, is almost always the case. With its countless rows of underused treadmills, bikes, and ellipticals, this is a gym for people who prefer to cycle/run on a machine indoors as opposed to the fresh air. This gym urgently needs more lifting equipment.



Also doesn’t respond to messages. Lowered to 1/5.

Telephone coverage not fit for purpose, totally unacceptable

Staff untrained and rude, lifeguards looking like they are about to fall asleep , changing areas dirty and wet. It is a sad place.

So badly run they cannot even provide enough lifeguards to run a general swimming session on a Sunday. They have lost all of their decent staff as they are treated so poorly by management and above. Disgraceful.

Our daughter was enrolled here for swimming lessons, and has been for some time. They were OK. The facilities are OK (not great, but OK). It's not pleasant sitting (if you can) in the small, crowded cafe area but it's .... OK.



However, the management/service side is staggeringly bad. Our daughter's class was cancelled in January - but we were given no notification even though they had our phone numbers etc. Then it turned out that the class was cancelled permanently, but were still not informed - we heard about it through a friend (parent of another child in the class). We tried phoning to clarify, but can't get through. I emailed but got no response. The friend also go no response to multiple emails.



We also at this point noticed that whilst we had submitted requests for refunds for lessons that had been cancelled last year (you have to do this in person, on a paper form, even though they could just do it automatically). These refund requests have not been paid, or responded to.



We also realised that a direct debut payment had been taken by Fusion _after_ the date at which they had cancelled the class.



So - we made a special trip to talk in person (last Saturday). We spoke to someone on the desk (who was very good/professional, actually) who confirmed our emails had got through - but had just been ignored. She then promised that her manager would call us by Wednesday (and she herself followed this up with a clarification phone call). However, there has been no phone call/email/message from the manager.



They don't offer a waiting list for classes - even when they have cancelled them. The procedure for switching to another class is to turn up and hope for a vacancy. Our friend did this (after a different class was cancelled with no notification), and the teacher didn't turn up, leaving the kids shivering by the side of the pool for 15 minutes.



If the organisation worked, then all would be OK. However, it doesn't work to provide the service they supposedly offer, and it doesn't work to remedy problems that happen either. I would strongly advise staying well clear.

No one answers the phone,constantly informing staff of dirty changing rooms and no plastic foot covers,little info on cancelled lessons,still waiting for 2weeks refund for cancelled lessons,complete disgrace 😡

My two kids are in the swim school which is great, but they permanently cancelled my son's lesson from last week without notifying me. The reception couldn't help, and when I contacted the manager and swim school coordinator to try get a new lesson, neither of them replied. I have tried calling numerous times but the phone rings out every time. This is really poor form. I think I will take both kids out of the swim school and wouldn't recommend it because of this experience which is a shame because the teachers are great.

I learnt how to swim in this place. How times have changed! The service is awful. If you try ringing, it will ring continuously and no one will pick up it up or they will hang up, so you can never book by telephone. They want you to come in and book in person, which is not always practical if you are pregnant. All my emails got ignored to the management team so In the end I didn’t attend any swimming antenatal sessions as I didn’t know when they were. Won’t be going back here again.

Extremely disappointing what this place has become in a matter of a year. A regular member of 8 years and honestly constant cancellations, rude staff and horrendous customer service. Such a sad sad regression. You need more people like Perry and Lucy back.

As a regular swimmer at Swans I have complained on numerous occasions about the disabled facilities. The disabled parking is blocked by staff vehicles. The changing rooms are dirty with overflowing bins full of nappies and pads. The floors are soaking wet and the hoists frequently broken and left unrepaired. We have complained so many times but nothing changes, hence this post.

Love this place. Amazing instructors. Great classes. The only bad side is the silly booking system. I got stuck at work a couple of times and cancelled my classes last minute...got a message saying that I was going to be charged for the classes :-/

I moved from what was Virgin to Ferry, because my friends move to Ferry. I do not regret the move, and have not been tempted to go back to what is now Nuffield, even though many of my friends are no longer at Ferry. I have made lots of new friends.

The staff at reception are outstanding in their willingness to help you. Th classes are great and the instructors are enthusiastic.

Great place to swim with the kids. The staff are always helpful and friendly and my daughter had lost her precious Pandora bracelet and they found it and kept it until she picked it up.

Fantastic facilities and superb exercise classes.

The amount of decent staff that have left in the last couple of months is ridiculous. If those idiots who sit in offices actually showed some appreciation to their staff on the ground floor then they wouldn’t have left. You clearly have no idea about what customers want from their gym instructors & how long it takes for them to get comfortable with them.it’s not just a gym. Instructors have to get to know peoples bodies & personalities to help them achieve their goals, and that doesn’t happen over night- it’s a skill. I say sack the twats who are letting good staff leave without fighting for them, cause clearly your management skills suck arse. �

I was contemplating joining after cancelling an expensive local gym which had limited evening classes I could get to (but which was MUCH cleaner).



However a key draw was Fight Klub - which I have now been attending every Wednesday I can since September. Now I learn this won’t be continued after 20 December. O no! Fight Klub had already I understand been reduced from three to two sessions and then to one session - please don’t take away the one remaining session! The class on Wednesday is almost always nearly full and most are loyal regulars who go on to use other facilities and classes. The instructor is also friendly, experienced, and motivating, and the music great (although acoustically the hall’s acoustics are poor). If anything we would like more sessions as one a week is not enough.



Also there are not enough classes like Les Mills Body Combat which now seems to be only one evening, no additional weekend. So I might investigate somewhere else to join.

Joined earlier in year and there was a great selection of classes. However I have found that classes that are well attended with great instructors are disappearing off the time table. Three Fight Klubs whittled down to one and now that is to go. The Les Mills instructor is leaving and a great kettle bells class disappeared. All were always full. Love the circuits class on Weds but will now do pay as you go and cancel membership.

Took my kids there for a nice early Sunday swim. Learning pool closed for maintenance and not enough staff to man a public swim, utter disgraceful! Never used to be like this. Poorly run by management!!!

This place never pick up the phone!!!!! No matter what time of day you called the centre it rings out!!!! But when you use fb they’ll answer you quicker than picking up the phone!

Nightmare service !!!!!!

This centre’s gym is an embarrassment. It only has one squat rack and one pair or dumbbells of each weight. This makes workouts impossible at peak times. Off peak I frequently have to wait 10-15 minutes for equipment if somebody else is doing a similar exercise which, when it comes to squat racks, is almost always the case. With its countless rows of underused treadmills, bikes, and ellipticals, this is a gym for people who prefer to cycle/run on a machine indoors as opposed to the fresh air. This gym urgently needs more lifting equipment.



Also doesn’t respond to messages. Lowered to 1/5.

Telephone coverage not fit for purpose, totally unacceptable

Staff untrained and rude, lifeguards looking like they are about to fall asleep , changing areas dirty and wet. It is a sad place.

So badly run they cannot even provide enough lifeguards to run a general swimming session on a Sunday. They have lost all of their decent staff as they are treated so poorly by management and above. Disgraceful.

Our daughter was enrolled here for swimming lessons, and has been for some time. They were OK. The facilities are OK (not great, but OK). It's not pleasant sitting (if you can) in the small, crowded cafe area but it's .... OK.



However, the management/service side is staggeringly bad. Our daughter's class was cancelled in January - but we were given no notification even though they had our phone numbers etc. Then it turned out that the class was cancelled permanently, but were still not informed - we heard about it through a friend (parent of another child in the class). We tried phoning to clarify, but can't get through. I emailed but got no response. The friend also go no response to multiple emails.



We also at this point noticed that whilst we had submitted requests for refunds for lessons that had been cancelled last year (you have to do this in person, on a paper form, even though they could just do it automatically). These refund requests have not been paid, or responded to.



We also realised that a direct debut payment had been taken by Fusion _after_ the date at which they had cancelled the class.



So - we made a special trip to talk in person (last Saturday). We spoke to someone on the desk (who was very good/professional, actually) who confirmed our emails had got through - but had just been ignored. She then promised that her manager would call us by Wednesday (and she herself followed this up with a clarification phone call). However, there has been no phone call/email/message from the manager.



They don't offer a waiting list for classes - even when they have cancelled them. The procedure for switching to another class is to turn up and hope for a vacancy. Our friend did this (after a different class was cancelled with no notification), and the teacher didn't turn up, leaving the kids shivering by the side of the pool for 15 minutes.



If the organisation worked, then all would be OK. However, it doesn't work to provide the service they supposedly offer, and it doesn't work to remedy problems that happen either. I would strongly advise staying well clear.

No one answers the phone,constantly informing staff of dirty changing rooms and no plastic foot covers,little info on cancelled lessons,still waiting for 2weeks refund for cancelled lessons,complete disgrace 😡

My two kids are in the swim school which is great, but they permanently cancelled my son's lesson from last week without notifying me. The reception couldn't help, and when I contacted the manager and swim school coordinator to try get a new lesson, neither of them replied. I have tried calling numerous times but the phone rings out every time. This is really poor form. I think I will take both kids out of the swim school and wouldn't recommend it because of this experience which is a shame because the teachers are great.

I learnt how to swim in this place. How times have changed! The service is awful. If you try ringing, it will ring continuously and no one will pick up it up or they will hang up, so you can never book by telephone. They want you to come in and book in person, which is not always practical if you are pregnant. All my emails got ignored to the management team so In the end I didn’t attend any swimming antenatal sessions as I didn’t know when they were. Won’t be going back here again.

Extremely disappointing what this place has become in a matter of a year. A regular member of 8 years and honestly constant cancellations, rude staff and horrendous customer service. Such a sad sad regression. You need more people like Perry and Lucy back.

As a regular swimmer at Swans I have complained on numerous occasions about the disabled facilities. The disabled parking is blocked by staff vehicles. The changing rooms are dirty with overflowing bins full of nappies and pads. The floors are soaking wet and the hoists frequently broken and left unrepaired. We have complained so many times but nothing changes, hence this post.