Global Travel Management

British Airways is celebrating welcoming more than a million customers to its First Wing at its home at Heathrow Terminal 5, eighteen months since it opened.
Reminiscent of a luxury hotel lobby, The First Wing features dedicated security lanes granting customers direct access to British Airways’ prestigious First Lounge. The airline’s premium customer service hosts greet customers as calming background music and a relaxing room scent create a tranquil environment to welcome t...hem into the airport. The area is decorated with statement sculptures and seasonal flower displays to create a first-class check-in experience unique to British Airways.
Nigel Garraway, British Airways’ Senior Premium Service Manager at Heathrow, said: "We continue to hear how much our customers value not just The First Wing itself, but also the service they receive from our wonderful hosts. We have continued to enhance The First Wing experience to make our customers’ journeys seamless and stress-free".
Contact your GTM Account Manager to find out how you can benefit from the First Wing on your next British Airways flight from Heathrow.
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British Airways has today said farewell to one of the most iconic aircraft in its fleet, the Boeing 767. The airline’s final two 767s are being retired to St Athan in Wales after the last commercial flight - Larnaca in Cyprus to Heathrow – took place yesterday.
Since British Airways operated its first 767 in February 1990 on a short hop to Paris, the fleet of aircraft have completed over 425,000 commercial flights.
The retirement comes as British Airways looks to the future ...of its fleet. Just days ago, the airline took delivery of its 30th Boeing 787 Dreamliner – the newest aircraft in its fleet. Not only is the Dreamliner around 40 per cent quieter than other aircraft it also uses 20 per cent less fuel than similarly sized aircraft. This means a reduction in carbon dioxide and nitrogen oxide emissions.
But it’s not just the 787 being added to British Airways’ fleet. Later in the year the airline will take delivery of another pioneering aircraft - its first Airbus A350, part of the airline’s £4.5bn investment for customers over the next five years.
The final 767 commercial flight took place on aircraft reg G-BZHA. This aircraft first flew in 1998 and has flown an estimated 23 million miles.
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