Harwoods Group

The New Range Rover Evoque is in our Edenbridge Showroom this Thursday! Come and join us for your chance to get a glimpse of this incredible car 😃
#NewEvoque #Edenbridge #Reveal

Introducing the DBX! 😍
Who's excited for Aston Martin's SUV? 🙋‍♀️🙋‍♂️
Find out more here: https://goo.gl/Zys39q
... #AstonMartin #SUV #DBX
See More

To Celebrate its landmark centenary year in 2019, Bentley will introduce a special edition model inspired by one of its iconic racing models, at the Geneva International Motor Show 😁
#Bentley #GenevaInternational #MotorShow

Audi VIP Event is upon us! 🎉
For more information contact us!

La Route De L’Amour Extraordinary Drive is getting closer! 😁😍
Find out more here: https://goo.gl/Qz88mt

The New Range Rover Evoque is in our Croydon Showroom this friday!
#NewEvoque #Croydon #Reveal

Our Pulborough Recruitment is tonight! 😁
Come down to our Showroom and take part in Challenges, speed interviews and enjoy great Coffee!
As a taster, Can you answer one of our Quiz Questions?
... How many staff do we employ? 🤔
See More

We would like to remind you that Harwoods Land Rover in Pulborough are hosting their recruitment evening tomorrow, from 5pm - 8pm 😊We hope to see you there!
If you haven't yet confirmed your attendance then let us know here: https://goo.gl/aAqoL8
#NewYear #NewJob #Recruitment

Celebrating 30 Years of the Discovery! 🎉👏
The Land Rover Discovery anniversary edition has been launched to celebrate 30 years of Discovery production.
This special edition model will be limited to just 400 vehicles and will be available exclusively to UK customers.
... #NewDiscovery #Anniversary #30Years
See More

Who can guess the car? 🤔
#Guess #Luxury #WhichCar

This evening, our friend and local personality Petrol Ped will be premiering his review of our DBS Superleggera accompanied by James our Aston Martin Chichester Sales Manager for an informative and exciting review from inside an astonishing Car.
Please tune in to the Petrol Ped YouTube channel at 6pm for this exciting film! Please see the link below:
https://www.youtube.com/watch?v=nikzAunOj hA
... #AstonMartin #PetrolPed #Reviews
See More

La Route De L’Amour Extraordinary Drive 😁😍 Bentley are extremely excited to be able to invite you to join them on their Alpine Extraordinary Drive.
This unforgettable seven-day trip combines romance, champagne, delicious French cuisine and Swiss skiing in one of the most stunning settings in the world.
... As the convoy travels across France and Switzerland, you’ll be presented with ample opportunities to spoil your partner, from shopping at Dior in Paris to dining at the magical Palace of Versailles.
See More

Truly Extraordinary. Where would you go first?
Credit: NWVT.co.uk Professional Automotive Photography And Design
... #Bentley #ContinentalGT
See More

The New Audi TT is here at Harwoods! 👏🎉
Which Colour would you have? 🤔
#Audi #NewTT #Orange #Blue

Land Rover Pulborough are hosting a recruitment evening! 😃
If you would like the opportunity to work with an incredible team within a successful business then confirm your attendance here: https://goo.gl/aAqoL8
#NewYear #NewJob #Recruitment

The Bentley Bentayga takes on Pikes Peak with great success 💪👏

Just a reminder that Harwoods Jaguar Land Rover in Croydon are hosting their Recruitment evening tomorrow from 5pm - 8pm 😊 We hope to see you there!
If you haven't yet confirmed your attendance, please let us know here: https://goo.gl/RwEvpr
... #NewYear #NewJob #Recruitment
See More

Come and visit our refurbished Spar Garage here at Harwoods Five Oaks!
We have some exceptional deals for you for a limited time only! We hope to see you there 😊

couldnt decide on a VW a Merc or the Audi, after the the excellent help and advice from Audi decided on a Q3, highly recommend Harwoods chandlers ford

Took Delivery of a new F Pace R Sport which does exactly what it says on the tin. The sales advice and process very professional. Detachable tow bar not available at time I collected vehicle but as soon as it was Harwoods collected vehicle fitted part and returned to me. No charge and no fuss. A dealer I will use again.

The team at Harwoods Chichester were superb throughout the whole purchase process. Damian Constable in particular did a superb job, found me exactly what i wanted and went over and above to get me the car within 4 days. I could not be happier with my new Jaguar.

Outstanding service, couldn’t have asked for better!

Thanks to Graham Evans for his amazing attention to detail and for getting me in to the exact car I wanted at the price I wanted to pay! :)

Our company runs 5 business vehicles, 4 of which are Audi models. The Milton keynes dealer is absolutely useless, they never call back; they book a car in for a service, don't call and when we go to collect it they have not done the job. Once they had not completed a service on one of our diesel A4's because they had no glo-plugs in stock! We have to use them for service but do not buy from them.

I needed to locate a low mileage current model A4 Avant TDi with a B&O sound system, after much searching I found the perfect car at Portsmouth Audi.

I spoke to Mark Tuckey who was friendly, knowledgeable, and most importantly was interested in selling me a car. I put a deposit on the car during the first 'phone call to secure it and after sorting out insurance & RFL I agreed to collect it yesterday, the 25th April. Collection from Plymouth was made much simpler because Mark gave me a good price for the A4 as a part exchange even though their car was a bargain and he had already given me a few hundred pounds off.

When I arrived I was glad to see a proper reception desk, the charming & cheerful receptionist took me over to Mark's desk. The local dealer does not have a reception desk, you stand around and then are greeted by someone who sits you down and tells you that someone will be with you, this can take 15 minutes by which time you are ready to explode.

Mark & I exchanged pleasantries & he brought me a cup of very decent black coffee. Once I had signed all the paperwork he took me out to the car and would have done a full handover but as I was used to A4's I just asked him to show me anything that was very different.

The whole experience was brilliant, I used to sell cars and everyone at Plymouth treated me exactly as I used to treat my customers, very few dealers come up to my expectations these days so very well done.

The icing on the cake was when Mark telephoned me this morning to ask how my trip back was and if I had any questions. exactly what I was taught to do many years ago, but very few do it. You all exceeded my expectations, thank you.

Just had one of the best car buying experiences at Harwoods. Everyone at Harwoods acted in a very professional manner, particularly Richard Chandiram for whom nothing was too much trouble.

The whole car buying experience was made easy from the test drive which was provided without delay and was of sufficient length to fully appraise the vehicle which we eventually purchased, through to the sales administration which was dealt with very efficiently.

I would have no hesitation in recommending Harwoods to other future clients.

Just bought two cars from the Southampton branch an A3 and Q5 never intended to buy one let alone 2 !!!! Anyway excellent service from the team there especially Gareth and Jon who had a few challenges with the A3. Really pleased with both cars with Gareth spending ages showing us all the intricacies of the two cars. Been going there for 9 yrs now and have always received excellent professional service.

I would like to say how happy I am with my jaguar xf sportbrake and I was very pleased how Lily barnham customer service was incredible and I'd highly recommend getting a Jaguar and the thing I liked about Lily she wasn't a pushy sales lady I would highly recommend you guys many thanks Scott Clarke

I recently purchased an Audi A3 from Southampton branch and was very impressed by the service from my first point of contact to driving the car away. Adam Best looked after me throughout and made the whole process seamless. I would thoroughly recommend Adam and the team at Southampton.

I have recently dealt with Harwoods Basingstoke for the very first time and can honestly say that I received a truly exceptional service. I have been loyal to BMW for the past 15 years or so and never considered anything else, however after an impromptu visit to Harwoods Basingstoke I test drove a Jaguar XE R Sport and can say without doubt I was instantly impressed. The sales executive Terry Colwell was an pleasure to deal with and was truly professional. He made me feel very comfortable and wasn’t in any way pushy towards me making a decision that I wasn’t completely comfortable with. His knowledge of the brand, the vehicle and all the extra services available was truly impressive. So much so I am now a Jaguar owner! Something I never thought would happen, and I am absolutely delighted with the purchase. Terry you are a credit to Harwoods Basingstoke, I can not thank you enough for such a wonderful service. I would also make a point of mentioning some of Terry's colleagues, Simon, Kevin and Gary, who were all equally as professional and also made the overall experience enjoyable. So here’s to Harwoods Basingstoke - lets see if I can remain loyal to Jaguar for the next 15 years!

I have just taken delivery of an E-Pace from Harwoods in Chichester. From start to finish, the team have been fabulous. They have kept me informed regularly of when to expect the car & when we hit a small delay (factory issues) Harwoods provided me with a courtesy car to get me by. 5* treatment all the way.

Special thanks to Alex Mills & Howard Plumb.

The champagne was a lovely touch. �

I have just purchased a new Jaguar XF Portfolio 25t from Harwoods of Basingstoke and the level of service I received can only be described as outstanding. Nothing was too much trouble and there was no push from the sales team to buy.



My thanks goes to Beau and Richard for their assistance in making sure that everything was to my satisfaction.



Their new showroom is fantastic so go and have a look and if you are interested in buying a new Jaguar go and see them and I can assure you that you will not be disappointed.



Many thanks to you all and the very best for the future.



A very satisfied customer

Bruce Mansell

I had almost completely lost faith in both Audi and Harwoods Southampton, following a mis-diagnosis with a 2010 TT (EGR and cylinder head) resulting in two major breakdowns.



On the second occasion, the car was repaired (for no charge of course) by their head technician Dean. They also offered me a free service as a goodwill gesture. But I had lost trust in the car and decided I had to change it.



Having owned Audi's for the last 20 years, I didn't really want to switch to BMW or Merc so decided to buy a new Q7.



I was so impressed both by the deal offered by Adam Best and Jon Clark and their level of customer service throughout the process.



I have now taken delivery and just love the car. Such an amazingly smooth and sophisticated drive. Having gone from a situation where I lost all trust in the brand as well as the dealership to driving my new Audi, I can honestly say how impressed and happy I am with Southampton Audi. Thank you Adam and Jon for looking after me and making it a very special experience. You have totally restored my trust in the dealership, and the Q7 is the most amazing car!!! Thank you!

I bought my first Audi A3 4 years ago through Maidstone Audi, after a bit of bad experience with them recently I started to look elsewhere and found Five Oaks Audi who just happened to be taking delivery of the S3 I had been looking for. Stewart Paton located the car for me, filmed it and sent it onto me. I knew it was what I wanted so went down there on the Saturday to test drive and picked it up on the Tuesday afternoon. Real quick turn around and have to say Stewart has restored my faith back in car salesman. Alex in finance was a great help too and we trusted what he was advising. Would definitely go back to Five Oaks.

Car problems can be frustrating, but when you have a fantastic service department in Harwoods Landrover Basingstoke you know they will listen and do their very best to resolve the issues so that you can get on with your life - David Winslade is the paragon of excellent customer service for me when we had a challenging problem with my Discovery Sport. Thank you to him and the highly skilled team of engineers who work hard behind the scenes :-).

Brilliant service at Audi Southampton, from first walking in on Sunday to picking up our brand new Q3 today! Colin in sales was brilliant could not have been any better, so helpful and lovely touch today of getting our children some little treats. Really appreciated!! all the reception girls were lovely each day too! So happy with our car too!!

Took my wife's Range Rover in to the Brighton branch for a repair which was duly completed with no issues. However, when I got it home I discovered there was a large scratch on the driver's side rear door that wasn't there when I took it in. I've rung the service team about 5 or 6 times and got no response or call back.



UPDATE - The scratch has now been fixed. Dean the service manager picked up the car personally from my house and returned it with the scratches polished out, cleaned and with a full tank. Much happier now.

Wow. After spending more then 30 mins on going through most of everyone comment, I have to say I have to fully agree to those 1 rated star comment. Regards to communications, it just seems that customer needs to keep bagging them. I had experience that myself, keep calling, email them, never respond. What worst Is, I placed my vehicle order in the Harwoods Croydon Branch for a Jaguar XE on the 29 of January 2017 guess what. I only able to received my car on the 18 June 2017. Is more then 4 month waited and there is no communications at all and it seems like I am begging for a car. They keep giving lots of excuses such as new model coming out therefore we waited for you to come back. They did even promised to give me a weekly update until my car was build yet that failed. I know to the fact that Harwoods Group are real big but are those customer and myself should be treated this way? Is a really shame for such a big company to behaving like this and this experience had already cuts deep that never again with Harwoods on my next vehicle.

Whilst driving with our 1 day old child on the motorway today, my A4's exhaust clamps failed and left the front pipe dragging along.



The AA managed a temporary fix but stressed it must be sorted as soon as possible, otherwise they would not attend another callout.



Turning to Audi Portsmouth which was the closest, I turned up to be greeted by a lovely lady on reception who was very kind and understanding... It's just a shame the account manager and mechanics didn't sympathise enough to even take a 5 minute glance at the problem. Instead, I was instantly told by the account manager that it couldn't be sorted today, and if they could find time to simply take a look, it would be the end of the day as they were "too busy".



Even then there were no guarantees that it could be done after looking.



The last thing I want is to drive a car where the temporary fix may fail, and be left without help in the dark on a fast motorway hard shoulder with a new baby.



We drove up the road and almost passed ATS Euromaster who, although busy, took my car straight in, on the ramp and had it fixed in 15 minutes. I went to pay and the chap told me there was no charge - not even for the genuine Audi parts he had stocked in his box!



A random act of kindness in this world goes a long way to restoring faith in humanity (thank you Stuart at ATS!)



So thank you Harwoods, you can keep your tea, flapjacks, muffins and shortbread and stick them.

couldnt decide on a VW a Merc or the Audi, after the the excellent help and advice from Audi decided on a Q3, highly recommend Harwoods chandlers ford

Took Delivery of a new F Pace R Sport which does exactly what it says on the tin. The sales advice and process very professional. Detachable tow bar not available at time I collected vehicle but as soon as it was Harwoods collected vehicle fitted part and returned to me. No charge and no fuss. A dealer I will use again.

The team at Harwoods Chichester were superb throughout the whole purchase process. Damian Constable in particular did a superb job, found me exactly what i wanted and went over and above to get me the car within 4 days. I could not be happier with my new Jaguar.

Outstanding service, couldn’t have asked for better!

Thanks to Graham Evans for his amazing attention to detail and for getting me in to the exact car I wanted at the price I wanted to pay! :)

Our company runs 5 business vehicles, 4 of which are Audi models. The Milton keynes dealer is absolutely useless, they never call back; they book a car in for a service, don't call and when we go to collect it they have not done the job. Once they had not completed a service on one of our diesel A4's because they had no glo-plugs in stock! We have to use them for service but do not buy from them.

I needed to locate a low mileage current model A4 Avant TDi with a B&O sound system, after much searching I found the perfect car at Portsmouth Audi.

I spoke to Mark Tuckey who was friendly, knowledgeable, and most importantly was interested in selling me a car. I put a deposit on the car during the first 'phone call to secure it and after sorting out insurance & RFL I agreed to collect it yesterday, the 25th April. Collection from Plymouth was made much simpler because Mark gave me a good price for the A4 as a part exchange even though their car was a bargain and he had already given me a few hundred pounds off.

When I arrived I was glad to see a proper reception desk, the charming & cheerful receptionist took me over to Mark's desk. The local dealer does not have a reception desk, you stand around and then are greeted by someone who sits you down and tells you that someone will be with you, this can take 15 minutes by which time you are ready to explode.

Mark & I exchanged pleasantries & he brought me a cup of very decent black coffee. Once I had signed all the paperwork he took me out to the car and would have done a full handover but as I was used to A4's I just asked him to show me anything that was very different.

The whole experience was brilliant, I used to sell cars and everyone at Plymouth treated me exactly as I used to treat my customers, very few dealers come up to my expectations these days so very well done.

The icing on the cake was when Mark telephoned me this morning to ask how my trip back was and if I had any questions. exactly what I was taught to do many years ago, but very few do it. You all exceeded my expectations, thank you.

Just had one of the best car buying experiences at Harwoods. Everyone at Harwoods acted in a very professional manner, particularly Richard Chandiram for whom nothing was too much trouble.

The whole car buying experience was made easy from the test drive which was provided without delay and was of sufficient length to fully appraise the vehicle which we eventually purchased, through to the sales administration which was dealt with very efficiently.

I would have no hesitation in recommending Harwoods to other future clients.

Just bought two cars from the Southampton branch an A3 and Q5 never intended to buy one let alone 2 !!!! Anyway excellent service from the team there especially Gareth and Jon who had a few challenges with the A3. Really pleased with both cars with Gareth spending ages showing us all the intricacies of the two cars. Been going there for 9 yrs now and have always received excellent professional service.

I would like to say how happy I am with my jaguar xf sportbrake and I was very pleased how Lily barnham customer service was incredible and I'd highly recommend getting a Jaguar and the thing I liked about Lily she wasn't a pushy sales lady I would highly recommend you guys many thanks Scott Clarke

I recently purchased an Audi A3 from Southampton branch and was very impressed by the service from my first point of contact to driving the car away. Adam Best looked after me throughout and made the whole process seamless. I would thoroughly recommend Adam and the team at Southampton.

I have recently dealt with Harwoods Basingstoke for the very first time and can honestly say that I received a truly exceptional service. I have been loyal to BMW for the past 15 years or so and never considered anything else, however after an impromptu visit to Harwoods Basingstoke I test drove a Jaguar XE R Sport and can say without doubt I was instantly impressed. The sales executive Terry Colwell was an pleasure to deal with and was truly professional. He made me feel very comfortable and wasn’t in any way pushy towards me making a decision that I wasn’t completely comfortable with. His knowledge of the brand, the vehicle and all the extra services available was truly impressive. So much so I am now a Jaguar owner! Something I never thought would happen, and I am absolutely delighted with the purchase. Terry you are a credit to Harwoods Basingstoke, I can not thank you enough for such a wonderful service. I would also make a point of mentioning some of Terry's colleagues, Simon, Kevin and Gary, who were all equally as professional and also made the overall experience enjoyable. So here’s to Harwoods Basingstoke - lets see if I can remain loyal to Jaguar for the next 15 years!

I have just taken delivery of an E-Pace from Harwoods in Chichester. From start to finish, the team have been fabulous. They have kept me informed regularly of when to expect the car & when we hit a small delay (factory issues) Harwoods provided me with a courtesy car to get me by. 5* treatment all the way.

Special thanks to Alex Mills & Howard Plumb.

The champagne was a lovely touch. �

I have just purchased a new Jaguar XF Portfolio 25t from Harwoods of Basingstoke and the level of service I received can only be described as outstanding. Nothing was too much trouble and there was no push from the sales team to buy.



My thanks goes to Beau and Richard for their assistance in making sure that everything was to my satisfaction.



Their new showroom is fantastic so go and have a look and if you are interested in buying a new Jaguar go and see them and I can assure you that you will not be disappointed.



Many thanks to you all and the very best for the future.



A very satisfied customer

Bruce Mansell

I had almost completely lost faith in both Audi and Harwoods Southampton, following a mis-diagnosis with a 2010 TT (EGR and cylinder head) resulting in two major breakdowns.



On the second occasion, the car was repaired (for no charge of course) by their head technician Dean. They also offered me a free service as a goodwill gesture. But I had lost trust in the car and decided I had to change it.



Having owned Audi's for the last 20 years, I didn't really want to switch to BMW or Merc so decided to buy a new Q7.



I was so impressed both by the deal offered by Adam Best and Jon Clark and their level of customer service throughout the process.



I have now taken delivery and just love the car. Such an amazingly smooth and sophisticated drive. Having gone from a situation where I lost all trust in the brand as well as the dealership to driving my new Audi, I can honestly say how impressed and happy I am with Southampton Audi. Thank you Adam and Jon for looking after me and making it a very special experience. You have totally restored my trust in the dealership, and the Q7 is the most amazing car!!! Thank you!

I bought my first Audi A3 4 years ago through Maidstone Audi, after a bit of bad experience with them recently I started to look elsewhere and found Five Oaks Audi who just happened to be taking delivery of the S3 I had been looking for. Stewart Paton located the car for me, filmed it and sent it onto me. I knew it was what I wanted so went down there on the Saturday to test drive and picked it up on the Tuesday afternoon. Real quick turn around and have to say Stewart has restored my faith back in car salesman. Alex in finance was a great help too and we trusted what he was advising. Would definitely go back to Five Oaks.

Car problems can be frustrating, but when you have a fantastic service department in Harwoods Landrover Basingstoke you know they will listen and do their very best to resolve the issues so that you can get on with your life - David Winslade is the paragon of excellent customer service for me when we had a challenging problem with my Discovery Sport. Thank you to him and the highly skilled team of engineers who work hard behind the scenes :-).

Brilliant service at Audi Southampton, from first walking in on Sunday to picking up our brand new Q3 today! Colin in sales was brilliant could not have been any better, so helpful and lovely touch today of getting our children some little treats. Really appreciated!! all the reception girls were lovely each day too! So happy with our car too!!

Took my wife's Range Rover in to the Brighton branch for a repair which was duly completed with no issues. However, when I got it home I discovered there was a large scratch on the driver's side rear door that wasn't there when I took it in. I've rung the service team about 5 or 6 times and got no response or call back.



UPDATE - The scratch has now been fixed. Dean the service manager picked up the car personally from my house and returned it with the scratches polished out, cleaned and with a full tank. Much happier now.

Wow. After spending more then 30 mins on going through most of everyone comment, I have to say I have to fully agree to those 1 rated star comment. Regards to communications, it just seems that customer needs to keep bagging them. I had experience that myself, keep calling, email them, never respond. What worst Is, I placed my vehicle order in the Harwoods Croydon Branch for a Jaguar XE on the 29 of January 2017 guess what. I only able to received my car on the 18 June 2017. Is more then 4 month waited and there is no communications at all and it seems like I am begging for a car. They keep giving lots of excuses such as new model coming out therefore we waited for you to come back. They did even promised to give me a weekly update until my car was build yet that failed. I know to the fact that Harwoods Group are real big but are those customer and myself should be treated this way? Is a really shame for such a big company to behaving like this and this experience had already cuts deep that never again with Harwoods on my next vehicle.

Whilst driving with our 1 day old child on the motorway today, my A4's exhaust clamps failed and left the front pipe dragging along.



The AA managed a temporary fix but stressed it must be sorted as soon as possible, otherwise they would not attend another callout.



Turning to Audi Portsmouth which was the closest, I turned up to be greeted by a lovely lady on reception who was very kind and understanding... It's just a shame the account manager and mechanics didn't sympathise enough to even take a 5 minute glance at the problem. Instead, I was instantly told by the account manager that it couldn't be sorted today, and if they could find time to simply take a look, it would be the end of the day as they were "too busy".



Even then there were no guarantees that it could be done after looking.



The last thing I want is to drive a car where the temporary fix may fail, and be left without help in the dark on a fast motorway hard shoulder with a new baby.



We drove up the road and almost passed ATS Euromaster who, although busy, took my car straight in, on the ramp and had it fixed in 15 minutes. I went to pay and the chap told me there was no charge - not even for the genuine Audi parts he had stocked in his box!



A random act of kindness in this world goes a long way to restoring faith in humanity (thank you Stuart at ATS!)



So thank you Harwoods, you can keep your tea, flapjacks, muffins and shortbread and stick them.