Luton And Dunstable University Hospital

URGENT NOTICE: Owing to IT issues, our A&E is extremely busy.
Please only attend if you have a genuine emergency.
Call 111 to advise you of the most appropriate medical assistance.

Last Friday we held our 'thank you' day for staff. Without them, we wouldn't be the fantastic hospital we are.
Staff were able to enjoy a break, have some food, spend time with colleagues and enjoy some fun! Here are some wonderful pictures from the day.

At the L&D we have to make sure all our departments and units have the correct equipment at the right time.
This wouldn't be possible without Nabeel Ahmed and the clinical engineering department. They are responsible for making sure the majority of all medical devices used here at the L&D are well maintained and in perfect working order.
From mending complex anaesthesia devices to training medical staff how to use a ventilator, it is all in a day’s work in their team. They ...are the keepers of most of the electronic medical equipment; keeping them stored in their “library” and deliver them across the hospital wherever they are needed.
The team take great pride in making sure everyone gets the equipment they need, when they need it, and that it is used as it’s meant to be used.
Without them, we wouldn't be able to deliver outstanding care to our patients with the correct equipment and devices.

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Last week we held our Good, Better, Best staff engagement events.
It was wonderful seeing so many staff, recognising the fantastic work they do and the outstanding care they provide to our patients.

Don't forget this Saturday is our Nursing Recruitment Day for the Emergency Department.
We have vacancies available for Band 5 and 6 Nurses so why not join us on Saturday.
Contact Matron Gio Healey, giovanna.healy@ldh.nhs.uk to find out more.

Thank you to Lisa Roberts Catering , Caterers of the year 2017 for once again providing fantastic food at our Good, Better, Best staff engagement events this week.
The food went down an absolute treat!

Thank you to everyone who attended our MAMMA event last night.
Although the event overlapped with a football World Cup semi-final, many local families, mothers and fathers-to-be, as well as local health professionals came to the L&D to find out more about all the services that are available at our maternity unit and meet our staff.
www.ldh.nhs.uk/news/great-turnout-to-the- mamma-event

A huge thank you to Joe Graham & Son Ltd for once again providing fridges to keep our staff hydrated and cool at our Good, Better, Best staff engagement events.

Our excited staff are ready for the World Cup semi-final tonight!
Great atmosphere at our Good, Better, Best staff engagement session this afternoon.

Family holidays are a great time to relax together, but it’s not unusual for someone to have a minor injury or illness.
If you are staying away from home in the UK and need medical advice or an appointment you can ring NHS111 24/7.
Clinical staff are on hand, and the service can also make an appointment near your holiday home if appropriate. #StayWell

The L&D's Chief Medical Adviser, Dr Danielle Freedman has been awarded honorary membership of the Association of Clinical Biochemistry & Laboratory Medicine (ACB), a title given to people that made a distinguished contribution to Clinical Biochemistry and Laboratory Medicine at an international level.
Dr Freedman, who is also a Consultant Chemical Pathologist and Director of Pathology at the hospital, is the fifth woman to be awarded this accolade since it was established in 1955, and the fourth person coming from a District General hospital.
http://ow.ly/hApv30kRyRg

UPDATE FOR MAMMA EVENT:
On Wednesday we are holding our second annual Maternity and Mothers Meeting Day.
Please be advised the event will be finished in time for the World Cup semi-final for those who are wanting to get back in time. ... However, for those who want to stay longer you will be able to do so. We encourage you to arrive prior to 5.30 guests can join and leave throughout the event.
This event is a great opportunity for parents-to-be and new parents to meet the maternity staff and know more about all the services that are available at our maternity unit and our holistic integrated pregnancy care approach. It will also be an opportunity for us to listen to their feedback and suggestions on the ongoing development of our services.
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Our Summer 2018 #GoodBetterBest staff engagement events are beginning today!
We are looking forward to a busy week and seeing so many members of our staff. #NHS

Just two weeks to go until our Nursing Recruitment Day for the Emergency Department.
We have vacancies available for Band 5 and 6 Nurses and you must apply for the job to be invited to attend the open day.
You will be able to meet the team and see what goes on behind the scenes!
... Sounds good? It gets better! We will provide this opportunity for Nurses to apply, be interviewed and receive a conditional offer letter all on the same day if successful.
To apply and find out more > http://ow.ly/Zy2r30kGGxG
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Thank you so much to everyone who supported our 70th NHS Birthday and making our day a very special one!

Happy 70th Birthday NHS!
Today we will be celebrating and appreciating the vital role the NHS plays in all our lives.
Thank you to our extraordinary NHS staff – the everyday heroes – who have been there to guide, support and care for us, day in, day out over the last 70 years and who will continue to in the future.
... #NHS70 #HappyBirthdayNHS
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Just one week to go until our MAMMA event for women, their families, health professionals and other service users.
We will also be hosting an interactive workshop at this event, ‘Whose Shoes’. This activity will enable us to gain our users feedback on our maternity services in a highly interactive, lively, creative and fun way.
For more information and to confirm your attendance please click through the event button.

We are looking for enthusiastic, compassionate and motivated individuals who are committed to delivering a high standard of patient care on our busy but friendly units as a Health Care Assistant (HCA).
We currently have vacancies in the following areas: - Care of Elderly - Respiratory ... - Gastroenterology - Stroke - General Medicine - Surgery - Diabetes - A&E
To find out more and apply: http://ow.ly/h8Zj30kJ7UE
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Meet Tracey McGrath a midwife who comforts bereaved parents here at the L&D.
Tracey's role requires her to provide much needed support at the darkest of times for parents who have lost their baby at any stage of pregnancy.
Her role is not one many have heard of, although pregnancy loss is more common than anyone thinks. Tracey doesn't formally discharge any of the families she supports; they can always get in touch when they need that extra help.
... Tracey spoke with Sky News as to why she is so privileged to be trusted to help grieving parents > http://ow.ly/wgd030kIReo
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With just a few days left until the 70th birthday of the NHS, here are some wonderful historic photos of our Maternity department. #NHS70

Would just like to say I have spent 7 days between ward 20-22 surgical wards. And could not have asked for anymore care and compassion from the amazing staff. Who are constantly running against the clock. Everyone of them give 110% at all times. Thank you all so much for all the Big and little things that are never to much for you to do. See you all again in 3 weeks. Xx denise rea

We attended A&E with our 2 year old son on Easter Saturday 2018 when we couldn't get his high temperature to come down and were very impressed. We were seen quickly, all the staff were patient, friendly and efficient and we were out with a prescription for antibiotics within 3 hours. My son even got a sticker and Easter egg for being brave ♥️ which was lovely. Thank you L&D :)

We are from glasgow and visiting family in luton when we had to take our son to a and e as he split his head open. From entering the hospital to leaving we were only there 40 minutes. The nurses were absolutely amazing with our boy. Had him assessed and stitched up in no time. They are angels who deserve their weight in gold. Thank you so much for the excellent care for our child.

My mother in law was admitted to A&E she is 89 with a broken hip the team were excellent. A very difficult task for them as she has dementia. The ortho surgeon explained the next steps. Today she had an operation and is now in recovery superb care.

My daughter came in today to have an MRI under general anaesthetic. She has Autism and Sensory Processing Disorder so I was really worried it could be a really stressful situation for her. She has come out bouncing and had a great experience. She is needle phobic and didn't even realise that she had a cannula in her hand or that it was being taken out. Thank you to the nurses and other staff for helping and supporting my daughter today. You are amazing xx

Just wanted to say big “Thank you” to a fantastic Paramedic (sorry forgot your name) and fantastic Children’s N & E team (Monday’s afternoon shift).All off you where brilliant with my son and gave him as much time and attention as he needed. You are very busy there but still smiling. You doing great job. Hope you enjoyed hugs with my boy ���. Luton & Dunstable Hospital - you have great employees.

Just wanna say thank you to the ent dept ( forget the names , the nice anesthetiser Fernandez and his team )who put my nose back to shape and looked after me well. I was so scared to have surgery. But they did lovely job and were so kind and pleasant.Just wanna say thanks and you do an amazing job. X

I would like to express my sincere gratitude to the staff in the Intensive therapy unit on behalf of Yvonne moulton and her children. The way the staff cared for David Moulton went over and above anything any of us have ever seen or experienced they made a very sad time, bearable, and showed kindness and great care. They were extremely informative and understanding and kind and caring, and the family would like to thank all the staff there and say what wonderful people you are. We will never forget you and your kindness. Thank you from the bottom of our hearts xxxxxx

I was referred to L & D for a hernia op and went for pre op the week before, the staff were amazing and I was in and out in no time.

On the 9th I went in for my op and I’m not comfortable in hospitals but from when I first walked in the reception were professional and friendly. I had everything explained to me and was in at 7 am and sitting at home at 1pm. I just want to thank all the nurses, surgeons and receptionist for making my stay a great one. Oh and a special mention to my anithiatist who was the happiest person I have ever met. Thank you L & D. �

I was in the surgical unit 6weeks ago now after a infected abses on my breast and I have to say how amazing everyone was, I can't comment enough on the service I was given by the nurses and how well they looked after me... I did say thank you to them with a card and chocolates but want to tell you how amazing the nurses are xx

I came in for day surgery today. In your surgical unit. I just want to congratulate the staff within that unit. Their service was absolutely flawless. It was a pleasure to see them all smiling and treating patients with top class care. I was very comfortable throughout my experience from start to finish. Thank you very much for your hospitality. Great work. Good job and well done to all of you at this unit.

Having spent the last 48 hours in a&e, PAU & then a paediatric ward I can say that I am completely overwhelmed by the brilliant care by all the HCA's, Nurses, doctors etc etc who helped looked after my beautiful 14 month old son. I cannot praise the efforts all of the staff including the fabulous paramedic who came to our home & took us into hospital enough. Thank you thank you thank you! Your efforts do not go unnoticed & I can honestly say I will not go anywhere else for the care of my children. Keep doing what you do, you are amazing!

Had an operation at the day surgery on the 10 of March thank you to all the team in recovery unit and the theatre, what a great job, well done, can't ask for any better highly recommended.

From the pre assessment team to the surgical team I just wanted to pass on my thanks.

I suffer extreme anxiety when it comes to medical staff and procedures and am needle phobic.

I’ve been dealt with as an individual and as a scared human being with the most respect.

Yesterday I came in for day surgery and instead of being made to feel stupid, I was hand held quite literally through the whole process.

The short stay nurses were lovely especially Barbara (and Eve who is a bank member of staff)

The lady who came to get me from the recovery team in the dental area and the lovely oral surgeon and the lovely lady who literally held my hand when I needed it the most to get me to walk through the door into theatre.

Amazing staff.

Thank you so much xx

I couldn’t have done it without you xx

For the last week we have spent most of our time at the Luton and Dunstable hospital as my mum had a nasty fall resulting in two bleeds on her brain. From the ambulance crew arriving at the house, the A&E department, high dependency unit, then the wards she went on afterwards we were so impressed. The staff, nurses and doctors were amazing. So many caring people in one place. My mum was seen immediately once we arrived and had her CT scan within half an hour. She had a nurse with her permanently taking her blood pressure, checking her pupils were dilating, making sure she didn’t deteriorate in any way. Everyone was amazing - you should be very proud of your hospital because I certainly am!!

Exceptional and by far the best hospital I have ever been treated in. This began from the moment I arrived and was checked in for my operation to the moment I left the Departure Lounge. The Team on Ward 22 are truly wonderful, caring and efficient. Special mention must go to Connie who was wonderful, funny and kept me in line.



I cannot recommend this hospital highly enough - Dr Al Taan and all the Team are a true credit to the L&D plus NHS in general.



Thank You Thank You Thank You

As it’s NHS week I’d just like thank you for all you do. Also a special thanks to your very skilled and caring paediatric team because of you our little boy is still with us. He contracted sepsis at just 2 weeks old. Without you all he may not be here today we owe you so much

Most of the nursing staff are the best you can get but certain wards are not set up for long time stays so no protocols are in place to make sure you get a wash or even have a care plan the food is a lot better than it was but it would be nice to see a written list.

Just week ago had emergency c-section after 12h waiting for it. Had some complications. My husband been told that I needed blood transfusion and they put some dye inside me to make sure everything is ok.

Never seen a doctor even when I was ready to go home no one told me what exactly happened to me

What kind of after care i need. So we started asking some questions only nurse told us that they probably cut my bladder that's why I needed some dye. I wish some one told me anything. Looked like no one did care. Shame