About Medway Community Healthcare
Medway Community Healthcare is a social enterprise and Community Interest Company (CIC), providing community NHS services to the people of Medway.
Medway Community Healthcare Description
Medway Community Healthcare (MCH) is an award winning social enterprise and Community Interest Company (CIC) established in 2011. We were originally formed from the services directly provided by NHS Medway and have a strong history of partnership working with a number of local stakeholders including Medway Council, Medway Maritime Hospital, local Clinical Commissioning Groups (CCGs), NHS England and many more.
We're a £59 million business with over 1, 300 staff and as a social enterprise, we are free to invest any profit we make into further improving our services, and into our local communities.
We're incredibly proud of what we do, and all of our achievements reflect the passion, dedication and commitment demonstrated by our staff across all services. These qualities are borne out of our values:
- Working in partnership
- Delivering quality and value
- Being caring and compassionate
These values underpin everything we do with our staff, patients and commissioners of our services. We work together to ensure that we deliver a consistently high quality patient experience, and strive towards our vision of a successful, vibrant community interest company, that benefits the communities we serve. Our purpose it to provide community health and social care services principally across Medway and the surrounding areas.
Reviews
We're holding an event for those who work with or care for children and young people who have asthma.
Interested? This event is FREE and will be held on Thursday 16 May 2019 at Snapdragons Centre. To book your place please email karenadgie@nhs.net
Need a blood test? View a list of our clinics on our website: http://ow.ly/6tOa30oC2ss
‘Pelvic Floor Matters’ is a free talk to women of all ages about the pelvic floor and how we can keep it healthy. It will be on Saturday 20 July, 1-2:30pm at MCH House.
To book yourself a place on this talk please email medway.physiotherapy@nhs.net or call 01634 334653.
We're celebrating 40 years of the Cleft Lip and Palate Association on Monday 17 June, 9:30-11:30am, at Snapdragons. We particularly welcome young children with a Cleft Palate, nursery/school staff and health professionals.
For more info contact: medch.childrenscommunity@nhs.net
Only a couple of days left to submit your work for this exhibition that will be displayed at MCH House.
The exhibition called 'The Circle of Life' is part of National Dying Matters week.
To submit work please email brownbreadcollective@gmail.com by 11pm on 2 May.
Swapping to a lower sugar yoghurt can halve the sugar your child gets from yoghurts whilst still keeping them happy. Make a swap when you next shop! https://bit.ly/2rmeDC0
On your feet Britain. Take part in the national day of fun and simple activities to #SitLess and #MoveMore at work http://onyourfeetday.com/
Earlier this month our speech and language therapists gave a voice to local young people who stammer by running a group to improve their understanding of stammering and increase their confidence in their communication skills. Read more: http://ow.ly/WGsf30ox4GC
Do you want to learn more about managing asthma symptoms and get inhaler techniques for your child?
Come along to this FREE event on Thursday 16 May 2019 at Snapdragons Centre. To book your place please email karenadgie@nhs.net
April is Stress Awareness Month. Do you want to check your stress levels? Take this test: http://www.stress.org.uk/individual-stres s-test/
It's #MSawarenessweek. It's estimated that there are around 110,000 people living with MS in the UK. Read more about this lifelong condition that can affect the brain and/or spinal cord here: ow.ly/B46330jE5Bx
Our Snapdragons Centre raised £158 for Medway Cares through their Easter raffle. Congratulations and thank you to everyone who was involved and donated money. Happy Easter!
Just one or two everyday swaps can really make a difference to how much sugar your child is getting whilst still keeping them happy! Make a swap when you next shop. Check out the Change4Life website! https://bit.ly/2rmeDC0
Your cervical screening appointment only takes fives minutes and you only need on every three or five years, depending on your age. That five minutes could save your life. Don't ignore your cervical screening invite. For more, go to nhs.uk/cervicalscreening
On Thursday 16 May, our Community Child Health service invite you to attend their event to improve life chances for children with asthma. It will start at 10am at the Snapdragons Centre. To book your place please email karenadgie@nhs.net
From 13th to 19th of May 2019 the Medway based Brown Bread Collective is organising an exhibition of creative works entitled ‘The Circle Of Life’ as part of National Dying Matters week. The exhibition will be held at MCH House on Gillingham Business Park.
Submission is open to residents of Medway and Swale and work must be in a digital format (photos of work/jpeg/PDF) that can be made into A4 prints. These prints will then be laminated and displayed at MCH House in reception ...from 7th to 31st May.
To submit work or ask any questions email Natasha on brownbreadcollective@gmail.com
The deadline for submissions is 11pm on 2nd May 2019.
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Visit your local pharmacy first for advice for minor health concerns such as such as sore throats, coughs, colds and tummy troubles: http://ow.ly/WyJJ30onbni #HelpUsHelpyou
Our breastfeeding support drop in at the All Saints Children Centre at 1.30pm has been cancelled at the last minute, due to staff sickness. We are extremely sorry for the late notice and apologise for the inconvenience. Please visit http://besideyou.abettermedway.co.uk/ for further support and advice, and we hope to see you at the next one.
Went for a blood test today, knowing it was a Saturday I thought I'd be here forever! However I didn't even wait 5 minutes. I'm petrified of blood tests but the lady was very calm and quick. I can't even see where the blood was taken. Brilliant, thank you.
Very helpful with my daughter yesterday, who has a terrible rash and not well at all .. turns out Glandular fever and tonsillitis . The nurse was extremely helpful and thorough and reassured us .
So impressed with the building, extremely clean.
Reception very welcoming and care given was fast and dedicated
My 6 year old son had to have a blood test and although there was a bit of a wait the staff were amazing with him. My son was very scared and made a bit of protest about not having it done, but with patience they managed to do the blood test with quickness and ease. So thank you
Just wanted to say how pleased I was with my experience today. Popped in for blood tests and it was just that easy. I was seen in minutes and the environment couldn't have been more clean and welcoming.
Friday I had to call an ambulance as I was in agony on arrival I was seen by a very nice nurse,after some treatment I was passed to medoc, I could not believe the treatment I received from the doctor, a Dr Francis so kind and understanding,he treated me like human being and not just a number. Unfortunately on Sunday night I was in trouble again, at around 10pm out came another Doctor what a lovely kind man unfortunately I did not get he's name, but my many many thanks to you both when I really did need you.
Well done Medway hospital for having such great staff.
Excellent service on a Saturday. Work away all week so a Saturday opening is the perfect answer for me. Quick and helpful. Very professional.
Can't thank the staff at MCH enough. I've been under them for physiotherapy for a while now, it's a great modern facility, spotlessly clean and the staff so friendly and helpful.
Wanted to give them a round of applause and show some appreciation. Well done MCH :)
Although we waited for 3hrs to be seen I was impressed by doctor Rons diagnosis. My daughter has been suffering for more than 2 yrs with terrible pains in her stomach. Tjis doctor took the time to listen to her then explain what he thought her problem.was. impressed by his knowledge and methods of eradication.
Was easy to get to. Free parking. Nice friendly staff and it didn't take long to wait for a blood test. Definately the better nhs places around Medway.
Phoned 111 then a Dr phoned us back .spoke to my husband he then called us back with an appointment twenty minutes layer seen by a very caring Dr and with antibiotics. Can't fault anything
I never give top marks as it means perfect and NO one is perfect but the care I received was close. they have saved my life twice, some will hate them for that but I will thank them from the bottom of my heart .
rock on medway �
I have just joined the staff at mices and so far I'm really enjoying my time with mch and I'm so impressed with all the training I'm receiving, great job.
All the way from lower gillingham to the business Park on the bus, for a 15 minute appointment to be shown 3 exercises that the physio in Balmoral clinic could've shown me. I was expecting a 1 to 1 palates class. Some where a bit more central would be helpful.
Was told to attend medocc app at 3.30 got seen at 5.30 with a 10month Ill baby... although staff were lovely not happy with waiting time
Not good at all, was given an appointment to be told this is approximate there is an hour waiting. Not a very good system I called 111 at 8:30 in the morning my appointment was at 19:15 in the evening - I would have been better going to A & E and waiting I would have been seen quicker. I tried to do it the right way and go through 111 as I don’t want to take away from real emergencies.
I'm not pleased at how hard it was to find!!! Needs more sign posts and the sat nav is the same post code as the office across the road....
In the same breath the Phlebotomist was excellent.
I am part of mch pentagon. The individual staff are great, but getting an appointment is a battle. Today I had one and arrived on time but had to wait an hour for my appointment which with a toddler and being pregnant, left me on the verge of tears even though I’d taken toys and snacks etc with me. It’s a joke! This is not the only time this has happened and to be honest puts me off going back even if I was unwell.
Got a appt for 12.30pm organised by paramedics after 1 hour went and asked why I had not gone in yet as people were turning up and going straight in and they told me the nurse couldn’t deal with pregnant patients and I had to wait for drs appts to be cleared before he would see me.. if I hadn’t of asked I would of been sitting there hours
Went for a blood test today, knowing it was a Saturday I thought I'd be here forever! However I didn't even wait 5 minutes. I'm petrified of blood tests but the lady was very calm and quick. I can't even see where the blood was taken. Brilliant, thank you.
Very helpful with my daughter yesterday, who has a terrible rash and not well at all .. turns out Glandular fever and tonsillitis . The nurse was extremely helpful and thorough and reassured us .
So impressed with the building, extremely clean.
Reception very welcoming and care given was fast and dedicated
My 6 year old son had to have a blood test and although there was a bit of a wait the staff were amazing with him. My son was very scared and made a bit of protest about not having it done, but with patience they managed to do the blood test with quickness and ease. So thank you
Just wanted to say how pleased I was with my experience today. Popped in for blood tests and it was just that easy. I was seen in minutes and the environment couldn't have been more clean and welcoming.
Friday I had to call an ambulance as I was in agony on arrival I was seen by a very nice nurse,after some treatment I was passed to medoc, I could not believe the treatment I received from the doctor, a Dr Francis so kind and understanding,he treated me like human being and not just a number. Unfortunately on Sunday night I was in trouble again, at around 10pm out came another Doctor what a lovely kind man unfortunately I did not get he's name, but my many many thanks to you both when I really did need you.
Well done Medway hospital for having such great staff.
Excellent service on a Saturday. Work away all week so a Saturday opening is the perfect answer for me. Quick and helpful. Very professional.
Can't thank the staff at MCH enough. I've been under them for physiotherapy for a while now, it's a great modern facility, spotlessly clean and the staff so friendly and helpful.
Wanted to give them a round of applause and show some appreciation. Well done MCH :)
Although we waited for 3hrs to be seen I was impressed by doctor Rons diagnosis. My daughter has been suffering for more than 2 yrs with terrible pains in her stomach. Tjis doctor took the time to listen to her then explain what he thought her problem.was. impressed by his knowledge and methods of eradication.
Was easy to get to. Free parking. Nice friendly staff and it didn't take long to wait for a blood test. Definately the better nhs places around Medway.
Phoned 111 then a Dr phoned us back .spoke to my husband he then called us back with an appointment twenty minutes layer seen by a very caring Dr and with antibiotics. Can't fault anything
I never give top marks as it means perfect and NO one is perfect but the care I received was close. they have saved my life twice, some will hate them for that but I will thank them from the bottom of my heart .
rock on medway �
I have just joined the staff at mices and so far I'm really enjoying my time with mch and I'm so impressed with all the training I'm receiving, great job.
All the way from lower gillingham to the business Park on the bus, for a 15 minute appointment to be shown 3 exercises that the physio in Balmoral clinic could've shown me. I was expecting a 1 to 1 palates class. Some where a bit more central would be helpful.
Was told to attend medocc app at 3.30 got seen at 5.30 with a 10month Ill baby... although staff were lovely not happy with waiting time
Not good at all, was given an appointment to be told this is approximate there is an hour waiting. Not a very good system I called 111 at 8:30 in the morning my appointment was at 19:15 in the evening - I would have been better going to A & E and waiting I would have been seen quicker. I tried to do it the right way and go through 111 as I don’t want to take away from real emergencies.
I'm not pleased at how hard it was to find!!! Needs more sign posts and the sat nav is the same post code as the office across the road....
In the same breath the Phlebotomist was excellent.
I am part of mch pentagon. The individual staff are great, but getting an appointment is a battle. Today I had one and arrived on time but had to wait an hour for my appointment which with a toddler and being pregnant, left me on the verge of tears even though I’d taken toys and snacks etc with me. It’s a joke! This is not the only time this has happened and to be honest puts me off going back even if I was unwell.
Got a appt for 12.30pm organised by paramedics after 1 hour went and asked why I had not gone in yet as people were turning up and going straight in and they told me the nurse couldn’t deal with pregnant patients and I had to wait for drs appts to be cleared before he would see me.. if I hadn’t of asked I would of been sitting there hours