Smyths Toys Superstores

Quick and friendly staff just went to collect ps4 pro n it was in 2min with me x

Well stocked and good selection, but not many educational toys. The staff I dealt with were friendly and helpful.

Utter chaos. There before 10am and left just after 11am and no goody bags left for children. Both in tears.

Surely it makes more sense to give them out as people arrive so those children who queued aren't disappointed.

Not worth all the hype!.....unfriendly staff and quite a lot of empty shelves. First time I had been to a Smyths "superstore". Won't rush back.

Awful today, the music was so loud it was like being in a club I had to shout at my kids who weren't far at all. I asked a member of staff why it was so loud and could they turn it down, he asked me what I had said as he couldn't hear me!!!! Then he did nothing (as per usual from staff in this store) I then queued up to speak to a manager, one was too busy on the phone, the other that came out smelled like an ashtray which was very overpowering and off putting. I asked him and he shrugged his shoulders apologised and said he would turn it down - he didn't!! Bad customer service full stop.

Wish they'd answer the phone at the Slough store