Maritime And Coastguard Agency

UPDATE ON THE GROUNDED CARGO VESSEL 'PRISCILLA'
After several attempts, the tugs on scene have been unable to refloat the cargo vessel ‚ÄėPriscilla‚Äô during the high water period.
The ETV (Emergency Towing Vessel) 'Ievoli Black' arrived on scene at around 5pm and is currently on standby, while a refloat plan is formulated. The ETV will be standing by the vessel overnight and it is unlikely that a further attempt will be made to refloat the vessel before the next high water peri...od which is due at 4am tomorrow (Thursday 19 July).
RNLI Longhope Lifeboat is also still on scene.
The vessel remains stable and there are still no signs of any major damage and no signs of any pollution. The crew remain safe and well.
¬©ÔłŹRNLI For all statement released please visit: http://hmcoastguard.blogspot.com
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HM Coastguard responding to cargo ship that has run aground off the Orkney Islands.
Just after 3.30am today (18 July) HM Coastguard received a report that a vessel had run aground on the Pentland Skerries approximately 5nm north east of Duncansby Head.
The 89m cargo ship ‚ÄėPriscilla‚Äô ‚Äď with six people onboard - has reported no significant damage and there is no sign of any pollution on scene.
... Thurso Lifeboat and a tug vessel are currently making preparations to refloat the vessel. The MCA’s ETV Ievoli Black is now on route to the vessel and is expected to arrive at around 6pm.
Kaimes Beasley, Duty Controller for HM Coastguard said: ‚ÄėAt this stage the vessel is stable and the crew on board are safe and well and there is no risk to life. This incident is ongoing and we will provide further updates as the situation develops.‚Äô
UPDATE 12.22pm - There are currently two tugs and the Thurso RNLI Lifeboat on scene with the grounded vessel ‚ÄėPriscilla‚Äô in the Pentland Firth. A local tug was on scene early this morning and a more powerful tug, arranged by owner of the vessel, has now arrived from Scapa Flow.
The intention is to refloat the vessel early to mid-afternoon just before high water. The vessel remains stable and there is still no reports of any significant damage to the vessel and no signs of any pollution.
The destination of the vessel for inspection and assessment is still under review.
Kaimes Beasley, Duty Controller for HM Coastguard said: ‚ÄėThe crew are safe and well. The weather conditions on scene are relatively calm for this type of operation and we will provide further updates as the situation unfolds.'
UPDATE 3.00pm - It is expected that within the hour (at high water 4.00pm local time) an attempt will be made to tow the cargo vessel ‚ÄėPriscilla' from its current position. Once clear, the Master of the vessel will conduct a stability assessment and confer with a MCA Surveyor before proceeding. It is hoped that the vessel will be safe enough to be escorted into Lyness, Hoy for further inspection, assessment and any temporary repairs at this stage. The ETV Ievoli Black is still proceeding to the scene as a precautionary measure. RNLI Longhope Lifeboat is also on scene having taken over from Thurso RNLI Lifeboat.
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We have some amazing news! Last weekend our #HMCoastguard #AW189 helicopter visited The Royal International Air Tattoo and at the closing ceremony our crew received the #SpitfireAward ūüŹÜ for 'most popular arrivals aircraft' ūüöĀ- voted for by the support staff and volunteers ūüôŹ
Bristow Group

When we want to learn more about #CommercialFishing ūüźü we get on board! Charles Blyth, one of our new graduate surveyors, did exactly that when he joined #Brixham based Waterdance‚Äôs 33m beam trawler #MargaretOfLadram for a trip to sea during the hottest week in summer so far! ūüĆäūüôĆ #trainingmatters http://hmcoastguard.blogspot.com

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A short history of #HMCoastguard for #WorldEmojiDay2018 #WorldEmojiDay #999Coastguard

People in the northern Highlands have had an opportunity to see the new Emergency Towing Vessel (ETV) up close and personal during an event held in Ullapool.
The Maritime & Coastguard Agency’s ETV was a visitor to a local Rotary Club and RNLI Open Day which saw hundreds of people visiting harbour side for the event.
Russel Freeman from the MCA said: ‚ÄėThe size of the vessel meant people really couldn‚Äôt miss it and it was really popular, with several hundred people coming onboa...rd to have a look. The vessel performs a vital role in protecting the Scottish coastline and it‚Äôs right that people should be given the opportunity to visit the ship and meet the crew. They were given guided tours and were genuinely interested in all they saw.‚Äô
The ETV will be in Lochinver on 22 July, Stornoway on 4 August, Kirkwall, Orkney on 11 August, Lerwick, Shetland on 18 August and the Kyle of Loch Alsh on 8 September.
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Just after 10.30am today, HM Coastguard received a VHF Radio call from a fishing vessel reporting that one of their crew had fallen overboard in Loch Hourn, between the Isle of Skye and the mainland. The vessel had also triggered their man overboard distress alert which was picked up by the Coastguard.
Stornoway Coastguard helicopter and the Mallaig RNLI lifeboat were immediately sent to the scene. A Mayday relay broadcast was issued by the Coastguard asking any vessels in...
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A man has had a lucky escape after he crashed his paraglider into a Dorset cliff, yesterday evening (15 July)
HM Coastguard received a 999 call from a member of the public at 17:50 yesterday, saying that a paraglider had crashed into a cliff at Thorncombe Beacon, Dorset.
West Bay and Lyme Regis Coastguard Rescue Teams, the HM Coastguard search and rescue helicopter from Lee on Solent, South West Ambulance Service, Dorset Police and Dorset Fire and Rescue Service were all sent....
The male paraglider was approximately 60ft down the cliff and perched on a very narrow ledge.
A specialist coastguard rope rescue technician made his way down to the paraglider and brought him to the top of the cliff. A second rope technician then made his way down the cliff to recover the paragliding equipment. The man was checked over by the ambulance service, he suffered some minor cuts and bruises but was discharged on scene and able to go home.
Remember, if you see anyone in difficulty along the coast or at sea call 999 and ask for the Coastguard.
#allsafe #999Coastguard
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Our May 2018 research indicates that we don’t always recognise dangers at the beach. For example, digging sand pits and tunnels can be dangerous. #MaritimeSafetyWeek #MaritimeSafetyMatters #999Coastguard

If you get one App this year make sure it's #RYASafeTrx. This FREE App will monitor your boat journey and alert your emergency contact should you fail to return on time, making it easier and quicker for #HMCoastguard to get help to you #StaySafewithSafeTrx http://ow.ly/bXpZ30kEaUT
Royal Yachting Association SafeTrx

In May 2018, we commissioned some research and asked what people would do in an emergency. #MaritimeSafetyWeek #MaritimeSafetyMatters #999Coastguard

#MaritimeSafetyWeek is not just for grown ups! Yesterday HM Coastguard Watchet delivered a #CoastSafe talk to the students of @MineheadMiddle to warn them of the dangers of #Tombstoning ūüí¶ and getting stuck in the mud.
Who you gonna call?ūüď≤ #999Coastguard #TopOfTheClass ūüôĆ

‚ö†ÔłŹDid you know that UK fishermen face a risk of death over SIX TIMES higher than the most dangerous land based industry? Our fishermen are working in the most challenging and dangerous environment of all... THE SEA ūüĆäūüé£#MaritimeSafetyWeek #safetymatters http://hmcoastguard.blogspot.com/

Our May 2018 research revealed that many of us don’t know how to stay safe at the beach. Tip: Ask your beach about your local wristband scheme. #MaritimeSafetyWeek #MaritimeSafetyMatters #999Coastguard

HM Coastguard has issued important killcord safety advice after two men were thrown from their speedboat earlier this afternoon.
At around 2.25pm today (12 July) HM Coastguard received a number of 999 calls reporting that two men had been thrown from a speed boat which then continued unmanned until it crashed into the sea wall at Minnis Bay Margate. The two men were rescued by the RNLI Lifeguards.
HM Coastguard Margate, Margate RNLI lifeboat, Minnis Bay RNLI Lifeguards and... Kent Police were on scene and the two men were recovered from the water by the lifeguards. It would appear at this stage that the two men have not sustained any serious injuries.
Tony Evans, HM Coastguard Maritime Operations Specialist said: ‚ÄėThese two men have had a very lucky escape. Although they were wearing lifejackets, it would appear that they had a kill cord on the engine but neither of them were wearing it. With a busy beach nearby, the circumstances could have been very different, or indeed tragic, if the vessel had not crashed into the wall.'
HM Coastguard offers this safety advice regarding kill cords.
The kill cord as the name suggests, is designed to kill your engine in the event of you going overboard. All owners and drivers of open powerboats, personal watercraft and RIBs should ensure that if their boat is fitted with a kill switch and kill cord, it is correctly used. On a powerboat the kill cord should be attached securely around the thigh and on a personal watercraft it should be attached to the buoyancy aid. Attach your kill cord before the engine is started, but certainly before the boat is put in gear where safe to do so. Stop the engine before transferring the kill cord to another driver.
Always check your kill cord works at the start of each day or session and remember to replace it when there are signs of ageing, or wear and tear or it starts to lose spiral tension. When replacing kill cords, buy the manufacturers genuine replacement kill cords.
Do not leave kill cords out in the elements. Extremes of temperature and UV light will harm the kill cord in the long term.
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Proud to announce that our Maritime Minister Nusrat Ghani has just opened our brand-new HM Coastguard search and rescue helicopter base at Lydd. For the past three years the crew at Lydd have been housed in a temporary hangar, and they now get to call this new purpose build hangar home! ūüöĀ
It’s got all the mod cons and is the perfect home for their state of the art AW189 helicopters and the opening just so happens to perfectly coincide with #MaritimeSafetyWeek http://hmcoastguard.blogspot.com/
#999Coastguard #StaySafe #WelcomeHome Bristow Group

Who knew that Bristow Group was this excited about the new series of The Great British Bake Off ūüćį?? Seriously though folks, this is the awesome cake they had made to celebrate the official opening of the newly built #HMCoastguard Lydd SAR helicopter base today! #MaritimeSafetyWeek #savinglives ūüöĀūüĎć

Last minute touches to the #AW189 #HMCoastguard search and rescue helicopter before today‚Äôs event to officially open the newly built base at Lydd. ūüöĀūüöú‚úÖ #MaritimeSafetyWeek #StaySafe
Bristow Group

In May 2018, we commissioned some research. We interviewed 2000 adults and 1000 children and asked them what they knew about how to stay safe at the beach. Tip: Ask your beach about your local wristband scheme. #MaritimeSafetyWeek #MaritimeSafetyMatters #999Coastguard

Here's a bit of #HMCoastguard #WednesdayWisdom - If you're watching #ENGCRO ‚öĹÔłŹ today and you're having a pint, remember water and alcohol don't mix. #ItsComingHome - so make it a night to remember not one to forget. #LookAfterYourMates and stay away from the water ūüĆäūüĎćūüŹīů†Āßů†ĀĘů†Ā•ů†Āģů†Āßů†ĀŅ
Picture credit: HM Coastguard Northumberland ūüôĆ

You never wish to use any emergency service bit unfortunaty I was trapped as while paragliding in north Devon I was forced to make a beach landing due to an unpredictable doendrsft of air. On landing safely I soon discovered there was no way out.. A friend called the coastguard . Unfortunaty rescue by sea was deemed dangerous and the cliff rescue would have been difficult with a helicopter already scrambled it was decided that would be the best option. The crew of the helicopter where absolutely brilliant the guy who came down on the winch pit rest to my concerns in having wasted there time . And the rescuers on the top of the cliff after wards where Marvellous. The you all for your help and service

You guys are truly amazing, everyone involved in the safe rescue of the 14 people from the Jurassic Skyline made a very emotional, stressful situation far more bearable for the families involved. Our Grandson who was just 4 was handled with the utmost care as were his mummy & daddy. The family and friends of the Cardiff 3 are forever indebted to you all . Thank you just does not cover our gratitude . Forget 5 stars we need a 10 star rating .

Well Friday was the day I needed to make THAT phone call...

We booked a climbing day with an adventure company on the Isle of Skye and we headed off to Neist point. The day started great, learning lots of new things. Unfortunately while climbing I put my right foot into a hold and went to follow up with the left leg. My right foot slipped and I fell onto the rocks below. Breaking my leg instantly.

The guide and my partner both did all they could to keep me safe and calm. I had to move up the rocks a few times to get away from the waves and the tide (Ouch). The adventure guide left me once I was settled to ring 112. Within half an hour or so I heard the amazing sound of the helicopter. I began to cry with relief (am safe) The coastguard dropped off the winchman with all of his kit. The winchman was the calmest most professional man with a smile that put me at ease. He got straight to work with making me comfortable and pain free. What didn't feel like very long I was being winched up into the helicopter. I felt 100% safe.

I travelled in the helicopter to Stornoway and we had a bit of a wait for the ambulance. That was fine, the crew kept my chatting and kept my spirts up, and one of the crew made me the best tasting cup of tea I have ever had.

From then on I had fast professional and beyond caring people from the Stornoway hospital looking after me like I was their own daughter and my partner their son. We had no money no spare clothes , just the stuff we had with us climbing. An amazing nurse in A&E came in the next day with a bag of goodies to get me by (taking kindness to another level)

I had an operation on the Saturday to put a metal rod from my knee downwards to fix the main bone in my leg.I am now on the way from Stornoway to Harris to get the ferry. Collect the car in Skye and make our journey to Sunderland Tyne and wear. This experience has completely restored my faith in humanity. Jobs like the coastguard, search and rescue and mountain rescue require only the bravest of people. True Hero's! Thank you to the Stornoway Coastguard helicopter team for being there for me that day. You do an amazing job.

WOW!! What a team of amazing people! Having started sea kayaking this year on a sit on top kayak, my wife and I bought our PLB'S and registered them online. Although, after a few months we never received our confirmation email and were concerned if the time came to push the button nobody would know who we are.

A quick Facebook message to an awesome Sam we had a confirmation email and we now feel so reassured hitting the water.

We were also provided great advice and links to register our VHF radios!

They truly went above and beyond to help keep us safe out there.

Thank you very much.

These people are real life heroes! On Saturday, I called to report an eider duck that was trapped in fishing lines at the Royal Britannia pier. He had been trapped like that for at least several hours and I really thought I was watching him dying right before me, all alone. He was losing the energy to even lift his beak out of the water, and each time it sank, it stayed submerged for longer. The harbour master did not have a boat; the RSPB and SPCA were closed for the weekend. The police suggested I call the coastguard, and it was amazing!! They understood so quickly what the situation was and despite the bad weather and distance from South Queensferry to Leith, they got there in time and saved the poor eider duck!! I've never seen anything so wonderful and efficient. And, in turn, it made me feel so very thankful to live in the UK, because any country that has such a service, where any member of the public can call and that can happen -- well, I have no idea where I'm going with this sentence, but suffice it to say, HM Coastguard deserve five stars and more!!!

Thanks to the coastguards who came out to Hope Cove yesterday afternoon. I hope I was polite and grateful because I cannot remember one moment. Seems like a bit my head when I fell from the paddle board I was on. My husband tells me that I got back on and back to Shore but a little later lost my memory entirely. Derriford scanned my head and checked me over. All seems ok. Thank you for attending. I am very grateful today for all our emergency services. Jane

On the afternoon of the 8th June, both the St. David's and Broad Haven Coastguard Teams were tasked along with paramedics and the St David’s ILB to evacuate Josie, my wife, who has suffered a broken ankle from a fall on the Coastal Path on the Gribin near Solva.

The two Coastguard Teams, then stretchered Josie off the Gribin to a nearby beach where the ILB was able to take Josie to quay wall at Solva to the waiting ambulance.

Once on the scene of the accident the two Coastguard Teams provided a reassuring and first class rescue ensuring that Josie’s wellbeing was their priority. Their professional manner, sense of humor and focus were a credit to your Service, for which we are most indebted.

Josie is now recovering from her operation and is in good spirit. Thank You.

On the 3rd of January I took my Jack Russel, Blue for a walk/run to Walls Hill in Babbacombe and being the inquisitive dog he is went through a hedge on the edge of the cliff and ended up down the cliff which is steep and mostly covered in overgrown brambles, I couldn't see him but could hear him barking so I left him for a while to see if he could make his own way back up as it was far to dangerous to go down for him. I was talking to a lovely man called Richard who told me to call the coastguard which I was reluctant to do as don't like bothering people but Richard insisted and as I didn't have my phone on me he rang them. They responded really quickly and asked me where about I thought he was, it took a while to really locate him and it was getting dark and was really cold. The rope man got ready to go down the cliff for him it was really difficult for him and he had to hack his way through all the brambles and other overgrowth, eventually he located Blue who was very frightened by this time as he'd been down there about 3hrs. When he was reached it was found that he was trapped in a rabbit hole which he had to be dug out of, when he was free he was put into the dog rescue bag and brought to the top,he was really frightened but otherwise ok. I just want to say a huge thankyou the Torquay and Brixham crews who came out to rescue him. So thankyou all so very much for your support as it was horrible to know he was down there trapped and I was kept informed of all that was happening and your kindness was outstanding, so thankyou all so very much. I also want to thank Richard for ringing you many thanks to all xxxxxx

My heartfelt gratitude goes out to you guys and all involved in the rescue from Jurassic Skyline. I cannot express how grateful I am to you helping every one that was stuck, especially my 4 yr old son, Grayson. You were truly his heroes that day and continue to be with everything he does, when he’s playing with his own helicopter toys or telling of his thrilling adventure. Again, thank you so much!

Many thanks to Hartlepool RNLI for your help today when our boat suffered engine problems on the way back to Hartlepool from Sunderland Airshow, near Steetley Pier. The organisation from yourselves and Humber Coastguard was excellent. I had hoped to coax it home, as the last thing I wanted was to waste your time, but unfortunately it wasn't to be. We're very grateful for your assistance.



Also thanks to Humber Coastguard for their assistance and coordination via radio, they got all the information, coordinates, people on board etc to the lifeboat which ensured they got directly to us.



Also thanks to Hartlepool Coastguard for their assistance getting into the lock at the marina when we were under tow by the lifeboat. Everything went like clockwork, and it shows all your training (RNLI and Coastguard), pays off in the time of need.



Much appreciated all. :-)

Last week I got myself in trouble & ended up trapped by the tide between Porthtowan and Chapel Porth, fortunate enough to get some mobile signal I managed to call 999 who put me through to the MCA. The gentleman I spoke to arranged for a lifeboat to pick me up & in a relatively short amount of time 3 gentlemen turned up in the lifeboat & took me & my dogs back to Porthtowan where 3 other people were waiting for me. I was feeling like an idiot for getting myself into that situation, for having misread the beach so badly, I had also suffered a panic attack & was in shock, as well as being soaking wet &starting to get very cold. All of the people involved were so kind and understanding, I was treated with respect & dignity. The lady & 2 gentlemen that met me at the beach stayed with me for well over an hour, until my husband was able to come & pick me up. They made sure that I was ok as I was clearly shaken from the event. Such an amazing service & the loveliest people. Thank you so much to all of those involved.

I think you are all absolutely brilliant.and deserve everything you get and a lot more .

Your all Brilliant ,

I never expected to find myself clinging, petrified to the side of a tower of frost-spiked rock, agonisingly close to the summit of Ben Nevis, calling Mountain Rescue as the dusk started to obscure the sheer drop below. I never imagined for a moment that I would be too terrified to complete Tower Ridge and that the only safe way off it for me would be a helicopter rescue, winched up, away from the cold, white rocks in the nick of time. Thanks to the skill and speed of the Coast Guard helicopter crew alerted and briefed by the excellent Lochaber Mountain Rescue team, this trip there’s a happy ending, but there could all too easily not have been. Before the helicopter rescue was confirmed, I prepared myself for a very long, hypothermic night standing precariously on the the side of Great Tower, just before Tower Ridge's crux moves - the Eastern Traverse and Tower Gap. I was wearing all my clothes and shivering already at 4:30pm.

However, miraculously within 30mins, the helicopter was a deafening roar of spraying snow above us. They’d found us so quickly, sadly because of drone footage taken earlier by Lochaber Mountain Rescue looking for the body of a poor walker fallen down Observatory Gully a few weeks ago.

The helicopter crew (Andrew Smith, Dave Currie, Simon Fraser and Iain Stables based in Stornaway) were breathtakingly skilled, hovering expertly for Dave the winchman to tighten a sling around me, cut the rope and pull me off the mountainside. I’ve never been more glad to get away from a place in all my life. I never want to be in that situation again, and after reading this, I hope you won’t be either. Tower Ridge is a cracking climb, but only for the well-experienced mountaineer. How could I not give them 5 stars? They saved me from dangerous hypothermia from a night on Ben Nevis, and quite possibly therefore my life. Thank you. A card is on its way. And I owe you all several pints on my next trip to Stornaway! Best wishes, Claire

I am writing on behalf of St Paul's Catholic School in Milton Keynes. On 25th November, my World Challenge group went walking around Snowdon. One of our students fell unconscious and was carried to the half-way cafe.



The quick response and support of the coastguard team was phenomenal. In very chaotic and scary situation, your staff were awesome. I had hoped I would never have to deal with a situation, but having had it happen, I am so reassured to know how effective, efficient and dedicated the staff are of the emergency services are.



Our team were very much put at ease by your staff. I don't have enough words to say how grateful I am for having support a high caliber of service in this country.



Thank you so much

I am so impressed with the Maritime and Coastguard Agency and their response to a query. I have a PLB and was not sure if it actually got registered so visited their stand at the recent Southampton Boat Show. I spoke with a lovely lady who was most helpful (sorry did not get the name!) and she explained there was a delay in getting back to people with registration details. The next morning less than 18 hours later I received an email with the registration documents from another colleague which was a fantastic speedy and positive response. So big thank you to the MCA for this. Often when we are out and about on the water I hear Maydays and Pan Pans and know what a great service they provide to people who find themselves in challenging situations both on the water and land. I hope I never need to call their services or the RNLI but at the same time know they are there should something go wrong! Excellent service!

First class service got stuck in the Keld Gorge (Swaledale) after dislocating my shoulder whilst kayaking was a great joint effort by the team of kayakers i was with food getting me out of the water. The Swaledale Mountain Rescue Team and Yorkshire Ambulance Service for getting me out of the gorge and stabilising me. Finally the Coastguard to get me out with a challenging winch to the helicopter before arriving at James Cook

Can't praise the helicopter crew highly enough who rescued our daughter Claire and her climbing partner from Great Tower on Tower Ridge, Ben Nevis Friday 2nd February. Claire was too frightened to carry on and as the light was fading, she called Lochaber Mountain Rescue, who in turn contacted MCA. Thankfully the MCA helicopter crew could effect a prompt rescue, although they needed to use night vision goggles, thus saving Claire from undoubted hypothermia or worse. Their amazing professionalism and sensitive debrief has ensured that Claire has no lasting issues, although she has decided to stick to scrambling and trail running for now!

Just wish we could buy them a drink / chocolates / bunch of flowers to show our appreciation. Her Dad and I have never been happier about paying our taxes!

Andy and the crew in my helicopter rescue on 10th April by Little Loch Broom were brilliant: what an amazing service they provide. I broke my ankle coming down the remote Ben Grobhlach: my heroic friends got me down to the coastal path but there was no way they could have got me back along it to the cars, so we called for help. The Police and Dundonell Mountain Rescue coordinated things and it was decided that the Stonoway-based helicopter was the best option. I was really dreading the experience of being winched up, but Andy's instructions and explanations were calm, positive and clear -as they were when he put my foot in the splint as we flew on to Raigmore Hospital, Inverness. Huge thanks to all. Ankle now pinned and plated, and me, the moon boot and crutches are back home in England.

A heart felt thank you to all concerned in todays rescue, I am totally blown away by the massive combined efforts by the emergency services and commercial vessels in the area, I believe 7 vessels redirected to our location to provide help. From the first mayday call it must have been difficult for the operator due to the boat being at 45 degrees and the antenna dipping into the water, the signal was very broken but the operator pushed me for a location until I had divulged enough info. This was difficult under stress and I have done my VHF course, it always goes well when you go through it in your head but in reality if you don't call it in early enough it's difficult in the start of panic. I have also done my day skipper and L2 PBL and STCW so quite lucky to have been able to keep my head. It is quite concerning that not all boat owners have some basic knowledge and if I had not the situation may have been worse, I realise how important training is now. The crew of the Fairline Surveyor who reached us and retrieved us from the last floating bit of Hull were well organised and did everything to assess our condition and make us comfortable, the helicopter crew were so slick it was like a special ops "which I suppose they are" and the crew from the Barrow lifeboat as always were brilliant and accommodating once dropped off at the airport. It's scary to think of how many things had to come together to make this rescue successful. I have in the past and always will support our emergency services, you never know when you might need them.

You never wish to use any emergency service bit unfortunaty I was trapped as while paragliding in north Devon I was forced to make a beach landing due to an unpredictable doendrsft of air. On landing safely I soon discovered there was no way out.. A friend called the coastguard . Unfortunaty rescue by sea was deemed dangerous and the cliff rescue would have been difficult with a helicopter already scrambled it was decided that would be the best option. The crew of the helicopter where absolutely brilliant the guy who came down on the winch pit rest to my concerns in having wasted there time . And the rescuers on the top of the cliff after wards where Marvellous. The you all for your help and service

You guys are truly amazing, everyone involved in the safe rescue of the 14 people from the Jurassic Skyline made a very emotional, stressful situation far more bearable for the families involved. Our Grandson who was just 4 was handled with the utmost care as were his mummy & daddy. The family and friends of the Cardiff 3 are forever indebted to you all . Thank you just does not cover our gratitude . Forget 5 stars we need a 10 star rating .

Well Friday was the day I needed to make THAT phone call...

We booked a climbing day with an adventure company on the Isle of Skye and we headed off to Neist point. The day started great, learning lots of new things. Unfortunately while climbing I put my right foot into a hold and went to follow up with the left leg. My right foot slipped and I fell onto the rocks below. Breaking my leg instantly.

The guide and my partner both did all they could to keep me safe and calm. I had to move up the rocks a few times to get away from the waves and the tide (Ouch). The adventure guide left me once I was settled to ring 112. Within half an hour or so I heard the amazing sound of the helicopter. I began to cry with relief (am safe) The coastguard dropped off the winchman with all of his kit. The winchman was the calmest most professional man with a smile that put me at ease. He got straight to work with making me comfortable and pain free. What didn't feel like very long I was being winched up into the helicopter. I felt 100% safe.

I travelled in the helicopter to Stornoway and we had a bit of a wait for the ambulance. That was fine, the crew kept my chatting and kept my spirts up, and one of the crew made me the best tasting cup of tea I have ever had.

From then on I had fast professional and beyond caring people from the Stornoway hospital looking after me like I was their own daughter and my partner their son. We had no money no spare clothes , just the stuff we had with us climbing. An amazing nurse in A&E came in the next day with a bag of goodies to get me by (taking kindness to another level)

I had an operation on the Saturday to put a metal rod from my knee downwards to fix the main bone in my leg.I am now on the way from Stornoway to Harris to get the ferry. Collect the car in Skye and make our journey to Sunderland Tyne and wear. This experience has completely restored my faith in humanity. Jobs like the coastguard, search and rescue and mountain rescue require only the bravest of people. True Hero's! Thank you to the Stornoway Coastguard helicopter team for being there for me that day. You do an amazing job.

WOW!! What a team of amazing people! Having started sea kayaking this year on a sit on top kayak, my wife and I bought our PLB'S and registered them online. Although, after a few months we never received our confirmation email and were concerned if the time came to push the button nobody would know who we are.

A quick Facebook message to an awesome Sam we had a confirmation email and we now feel so reassured hitting the water.

We were also provided great advice and links to register our VHF radios!

They truly went above and beyond to help keep us safe out there.

Thank you very much.

These people are real life heroes! On Saturday, I called to report an eider duck that was trapped in fishing lines at the Royal Britannia pier. He had been trapped like that for at least several hours and I really thought I was watching him dying right before me, all alone. He was losing the energy to even lift his beak out of the water, and each time it sank, it stayed submerged for longer. The harbour master did not have a boat; the RSPB and SPCA were closed for the weekend. The police suggested I call the coastguard, and it was amazing!! They understood so quickly what the situation was and despite the bad weather and distance from South Queensferry to Leith, they got there in time and saved the poor eider duck!! I've never seen anything so wonderful and efficient. And, in turn, it made me feel so very thankful to live in the UK, because any country that has such a service, where any member of the public can call and that can happen -- well, I have no idea where I'm going with this sentence, but suffice it to say, HM Coastguard deserve five stars and more!!!

Thanks to the coastguards who came out to Hope Cove yesterday afternoon. I hope I was polite and grateful because I cannot remember one moment. Seems like a bit my head when I fell from the paddle board I was on. My husband tells me that I got back on and back to Shore but a little later lost my memory entirely. Derriford scanned my head and checked me over. All seems ok. Thank you for attending. I am very grateful today for all our emergency services. Jane

On the afternoon of the 8th June, both the St. David's and Broad Haven Coastguard Teams were tasked along with paramedics and the St David’s ILB to evacuate Josie, my wife, who has suffered a broken ankle from a fall on the Coastal Path on the Gribin near Solva.

The two Coastguard Teams, then stretchered Josie off the Gribin to a nearby beach where the ILB was able to take Josie to quay wall at Solva to the waiting ambulance.

Once on the scene of the accident the two Coastguard Teams provided a reassuring and first class rescue ensuring that Josie’s wellbeing was their priority. Their professional manner, sense of humor and focus were a credit to your Service, for which we are most indebted.

Josie is now recovering from her operation and is in good spirit. Thank You.

On the 3rd of January I took my Jack Russel, Blue for a walk/run to Walls Hill in Babbacombe and being the inquisitive dog he is went through a hedge on the edge of the cliff and ended up down the cliff which is steep and mostly covered in overgrown brambles, I couldn't see him but could hear him barking so I left him for a while to see if he could make his own way back up as it was far to dangerous to go down for him. I was talking to a lovely man called Richard who told me to call the coastguard which I was reluctant to do as don't like bothering people but Richard insisted and as I didn't have my phone on me he rang them. They responded really quickly and asked me where about I thought he was, it took a while to really locate him and it was getting dark and was really cold. The rope man got ready to go down the cliff for him it was really difficult for him and he had to hack his way through all the brambles and other overgrowth, eventually he located Blue who was very frightened by this time as he'd been down there about 3hrs. When he was reached it was found that he was trapped in a rabbit hole which he had to be dug out of, when he was free he was put into the dog rescue bag and brought to the top,he was really frightened but otherwise ok. I just want to say a huge thankyou the Torquay and Brixham crews who came out to rescue him. So thankyou all so very much for your support as it was horrible to know he was down there trapped and I was kept informed of all that was happening and your kindness was outstanding, so thankyou all so very much. I also want to thank Richard for ringing you many thanks to all xxxxxx

My heartfelt gratitude goes out to you guys and all involved in the rescue from Jurassic Skyline. I cannot express how grateful I am to you helping every one that was stuck, especially my 4 yr old son, Grayson. You were truly his heroes that day and continue to be with everything he does, when he’s playing with his own helicopter toys or telling of his thrilling adventure. Again, thank you so much!

Many thanks to Hartlepool RNLI for your help today when our boat suffered engine problems on the way back to Hartlepool from Sunderland Airshow, near Steetley Pier. The organisation from yourselves and Humber Coastguard was excellent. I had hoped to coax it home, as the last thing I wanted was to waste your time, but unfortunately it wasn't to be. We're very grateful for your assistance.



Also thanks to Humber Coastguard for their assistance and coordination via radio, they got all the information, coordinates, people on board etc to the lifeboat which ensured they got directly to us.



Also thanks to Hartlepool Coastguard for their assistance getting into the lock at the marina when we were under tow by the lifeboat. Everything went like clockwork, and it shows all your training (RNLI and Coastguard), pays off in the time of need.



Much appreciated all. :-)

Last week I got myself in trouble & ended up trapped by the tide between Porthtowan and Chapel Porth, fortunate enough to get some mobile signal I managed to call 999 who put me through to the MCA. The gentleman I spoke to arranged for a lifeboat to pick me up & in a relatively short amount of time 3 gentlemen turned up in the lifeboat & took me & my dogs back to Porthtowan where 3 other people were waiting for me. I was feeling like an idiot for getting myself into that situation, for having misread the beach so badly, I had also suffered a panic attack & was in shock, as well as being soaking wet &starting to get very cold. All of the people involved were so kind and understanding, I was treated with respect & dignity. The lady & 2 gentlemen that met me at the beach stayed with me for well over an hour, until my husband was able to come & pick me up. They made sure that I was ok as I was clearly shaken from the event. Such an amazing service & the loveliest people. Thank you so much to all of those involved.

I think you are all absolutely brilliant.and deserve everything you get and a lot more .

Your all Brilliant ,

I never expected to find myself clinging, petrified to the side of a tower of frost-spiked rock, agonisingly close to the summit of Ben Nevis, calling Mountain Rescue as the dusk started to obscure the sheer drop below. I never imagined for a moment that I would be too terrified to complete Tower Ridge and that the only safe way off it for me would be a helicopter rescue, winched up, away from the cold, white rocks in the nick of time. Thanks to the skill and speed of the Coast Guard helicopter crew alerted and briefed by the excellent Lochaber Mountain Rescue team, this trip there’s a happy ending, but there could all too easily not have been. Before the helicopter rescue was confirmed, I prepared myself for a very long, hypothermic night standing precariously on the the side of Great Tower, just before Tower Ridge's crux moves - the Eastern Traverse and Tower Gap. I was wearing all my clothes and shivering already at 4:30pm.

However, miraculously within 30mins, the helicopter was a deafening roar of spraying snow above us. They’d found us so quickly, sadly because of drone footage taken earlier by Lochaber Mountain Rescue looking for the body of a poor walker fallen down Observatory Gully a few weeks ago.

The helicopter crew (Andrew Smith, Dave Currie, Simon Fraser and Iain Stables based in Stornaway) were breathtakingly skilled, hovering expertly for Dave the winchman to tighten a sling around me, cut the rope and pull me off the mountainside. I’ve never been more glad to get away from a place in all my life. I never want to be in that situation again, and after reading this, I hope you won’t be either. Tower Ridge is a cracking climb, but only for the well-experienced mountaineer. How could I not give them 5 stars? They saved me from dangerous hypothermia from a night on Ben Nevis, and quite possibly therefore my life. Thank you. A card is on its way. And I owe you all several pints on my next trip to Stornaway! Best wishes, Claire

I am writing on behalf of St Paul's Catholic School in Milton Keynes. On 25th November, my World Challenge group went walking around Snowdon. One of our students fell unconscious and was carried to the half-way cafe.



The quick response and support of the coastguard team was phenomenal. In very chaotic and scary situation, your staff were awesome. I had hoped I would never have to deal with a situation, but having had it happen, I am so reassured to know how effective, efficient and dedicated the staff are of the emergency services are.



Our team were very much put at ease by your staff. I don't have enough words to say how grateful I am for having support a high caliber of service in this country.



Thank you so much

I am so impressed with the Maritime and Coastguard Agency and their response to a query. I have a PLB and was not sure if it actually got registered so visited their stand at the recent Southampton Boat Show. I spoke with a lovely lady who was most helpful (sorry did not get the name!) and she explained there was a delay in getting back to people with registration details. The next morning less than 18 hours later I received an email with the registration documents from another colleague which was a fantastic speedy and positive response. So big thank you to the MCA for this. Often when we are out and about on the water I hear Maydays and Pan Pans and know what a great service they provide to people who find themselves in challenging situations both on the water and land. I hope I never need to call their services or the RNLI but at the same time know they are there should something go wrong! Excellent service!

First class service got stuck in the Keld Gorge (Swaledale) after dislocating my shoulder whilst kayaking was a great joint effort by the team of kayakers i was with food getting me out of the water. The Swaledale Mountain Rescue Team and Yorkshire Ambulance Service for getting me out of the gorge and stabilising me. Finally the Coastguard to get me out with a challenging winch to the helicopter before arriving at James Cook

Can't praise the helicopter crew highly enough who rescued our daughter Claire and her climbing partner from Great Tower on Tower Ridge, Ben Nevis Friday 2nd February. Claire was too frightened to carry on and as the light was fading, she called Lochaber Mountain Rescue, who in turn contacted MCA. Thankfully the MCA helicopter crew could effect a prompt rescue, although they needed to use night vision goggles, thus saving Claire from undoubted hypothermia or worse. Their amazing professionalism and sensitive debrief has ensured that Claire has no lasting issues, although she has decided to stick to scrambling and trail running for now!

Just wish we could buy them a drink / chocolates / bunch of flowers to show our appreciation. Her Dad and I have never been happier about paying our taxes!

Andy and the crew in my helicopter rescue on 10th April by Little Loch Broom were brilliant: what an amazing service they provide. I broke my ankle coming down the remote Ben Grobhlach: my heroic friends got me down to the coastal path but there was no way they could have got me back along it to the cars, so we called for help. The Police and Dundonell Mountain Rescue coordinated things and it was decided that the Stonoway-based helicopter was the best option. I was really dreading the experience of being winched up, but Andy's instructions and explanations were calm, positive and clear -as they were when he put my foot in the splint as we flew on to Raigmore Hospital, Inverness. Huge thanks to all. Ankle now pinned and plated, and me, the moon boot and crutches are back home in England.

A heart felt thank you to all concerned in todays rescue, I am totally blown away by the massive combined efforts by the emergency services and commercial vessels in the area, I believe 7 vessels redirected to our location to provide help. From the first mayday call it must have been difficult for the operator due to the boat being at 45 degrees and the antenna dipping into the water, the signal was very broken but the operator pushed me for a location until I had divulged enough info. This was difficult under stress and I have done my VHF course, it always goes well when you go through it in your head but in reality if you don't call it in early enough it's difficult in the start of panic. I have also done my day skipper and L2 PBL and STCW so quite lucky to have been able to keep my head. It is quite concerning that not all boat owners have some basic knowledge and if I had not the situation may have been worse, I realise how important training is now. The crew of the Fairline Surveyor who reached us and retrieved us from the last floating bit of Hull were well organised and did everything to assess our condition and make us comfortable, the helicopter crew were so slick it was like a special ops "which I suppose they are" and the crew from the Barrow lifeboat as always were brilliant and accommodating once dropped off at the airport. It's scary to think of how many things had to come together to make this rescue successful. I have in the past and always will support our emergency services, you never know when you might need them.

You never wish to use any emergency service bit unfortunaty I was trapped as while paragliding in north Devon I was forced to make a beach landing due to an unpredictable doendrsft of air. On landing safely I soon discovered there was no way out.. A friend called the coastguard . Unfortunaty rescue by sea was deemed dangerous and the cliff rescue would have been difficult with a helicopter already scrambled it was decided that would be the best option. The crew of the helicopter where absolutely brilliant the guy who came down on the winch pit rest to my concerns in having wasted there time . And the rescuers on the top of the cliff after wards where Marvellous. The you all for your help and service

You guys are truly amazing, everyone involved in the safe rescue of the 14 people from the Jurassic Skyline made a very emotional, stressful situation far more bearable for the families involved. Our Grandson who was just 4 was handled with the utmost care as were his mummy & daddy. The family and friends of the Cardiff 3 are forever indebted to you all . Thank you just does not cover our gratitude . Forget 5 stars we need a 10 star rating .

Well Friday was the day I needed to make THAT phone call...

We booked a climbing day with an adventure company on the Isle of Skye and we headed off to Neist point. The day started great, learning lots of new things. Unfortunately while climbing I put my right foot into a hold and went to follow up with the left leg. My right foot slipped and I fell onto the rocks below. Breaking my leg instantly.

The guide and my partner both did all they could to keep me safe and calm. I had to move up the rocks a few times to get away from the waves and the tide (Ouch). The adventure guide left me once I was settled to ring 112. Within half an hour or so I heard the amazing sound of the helicopter. I began to cry with relief (am safe) The coastguard dropped off the winchman with all of his kit. The winchman was the calmest most professional man with a smile that put me at ease. He got straight to work with making me comfortable and pain free. What didn't feel like very long I was being winched up into the helicopter. I felt 100% safe.

I travelled in the helicopter to Stornoway and we had a bit of a wait for the ambulance. That was fine, the crew kept my chatting and kept my spirts up, and one of the crew made me the best tasting cup of tea I have ever had.

From then on I had fast professional and beyond caring people from the Stornoway hospital looking after me like I was their own daughter and my partner their son. We had no money no spare clothes , just the stuff we had with us climbing. An amazing nurse in A&E came in the next day with a bag of goodies to get me by (taking kindness to another level)

I had an operation on the Saturday to put a metal rod from my knee downwards to fix the main bone in my leg.I am now on the way from Stornoway to Harris to get the ferry. Collect the car in Skye and make our journey to Sunderland Tyne and wear. This experience has completely restored my faith in humanity. Jobs like the coastguard, search and rescue and mountain rescue require only the bravest of people. True Hero's! Thank you to the Stornoway Coastguard helicopter team for being there for me that day. You do an amazing job.

WOW!! What a team of amazing people! Having started sea kayaking this year on a sit on top kayak, my wife and I bought our PLB'S and registered them online. Although, after a few months we never received our confirmation email and were concerned if the time came to push the button nobody would know who we are.

A quick Facebook message to an awesome Sam we had a confirmation email and we now feel so reassured hitting the water.

We were also provided great advice and links to register our VHF radios!

They truly went above and beyond to help keep us safe out there.

Thank you very much.

These people are real life heroes! On Saturday, I called to report an eider duck that was trapped in fishing lines at the Royal Britannia pier. He had been trapped like that for at least several hours and I really thought I was watching him dying right before me, all alone. He was losing the energy to even lift his beak out of the water, and each time it sank, it stayed submerged for longer. The harbour master did not have a boat; the RSPB and SPCA were closed for the weekend. The police suggested I call the coastguard, and it was amazing!! They understood so quickly what the situation was and despite the bad weather and distance from South Queensferry to Leith, they got there in time and saved the poor eider duck!! I've never seen anything so wonderful and efficient. And, in turn, it made me feel so very thankful to live in the UK, because any country that has such a service, where any member of the public can call and that can happen -- well, I have no idea where I'm going with this sentence, but suffice it to say, HM Coastguard deserve five stars and more!!!

Thanks to the coastguards who came out to Hope Cove yesterday afternoon. I hope I was polite and grateful because I cannot remember one moment. Seems like a bit my head when I fell from the paddle board I was on. My husband tells me that I got back on and back to Shore but a little later lost my memory entirely. Derriford scanned my head and checked me over. All seems ok. Thank you for attending. I am very grateful today for all our emergency services. Jane

On the afternoon of the 8th June, both the St. David's and Broad Haven Coastguard Teams were tasked along with paramedics and the St David’s ILB to evacuate Josie, my wife, who has suffered a broken ankle from a fall on the Coastal Path on the Gribin near Solva.

The two Coastguard Teams, then stretchered Josie off the Gribin to a nearby beach where the ILB was able to take Josie to quay wall at Solva to the waiting ambulance.

Once on the scene of the accident the two Coastguard Teams provided a reassuring and first class rescue ensuring that Josie’s wellbeing was their priority. Their professional manner, sense of humor and focus were a credit to your Service, for which we are most indebted.

Josie is now recovering from her operation and is in good spirit. Thank You.

On the 3rd of January I took my Jack Russel, Blue for a walk/run to Walls Hill in Babbacombe and being the inquisitive dog he is went through a hedge on the edge of the cliff and ended up down the cliff which is steep and mostly covered in overgrown brambles, I couldn't see him but could hear him barking so I left him for a while to see if he could make his own way back up as it was far to dangerous to go down for him. I was talking to a lovely man called Richard who told me to call the coastguard which I was reluctant to do as don't like bothering people but Richard insisted and as I didn't have my phone on me he rang them. They responded really quickly and asked me where about I thought he was, it took a while to really locate him and it was getting dark and was really cold. The rope man got ready to go down the cliff for him it was really difficult for him and he had to hack his way through all the brambles and other overgrowth, eventually he located Blue who was very frightened by this time as he'd been down there about 3hrs. When he was reached it was found that he was trapped in a rabbit hole which he had to be dug out of, when he was free he was put into the dog rescue bag and brought to the top,he was really frightened but otherwise ok. I just want to say a huge thankyou the Torquay and Brixham crews who came out to rescue him. So thankyou all so very much for your support as it was horrible to know he was down there trapped and I was kept informed of all that was happening and your kindness was outstanding, so thankyou all so very much. I also want to thank Richard for ringing you many thanks to all xxxxxx

My heartfelt gratitude goes out to you guys and all involved in the rescue from Jurassic Skyline. I cannot express how grateful I am to you helping every one that was stuck, especially my 4 yr old son, Grayson. You were truly his heroes that day and continue to be with everything he does, when he’s playing with his own helicopter toys or telling of his thrilling adventure. Again, thank you so much!

Many thanks to Hartlepool RNLI for your help today when our boat suffered engine problems on the way back to Hartlepool from Sunderland Airshow, near Steetley Pier. The organisation from yourselves and Humber Coastguard was excellent. I had hoped to coax it home, as the last thing I wanted was to waste your time, but unfortunately it wasn't to be. We're very grateful for your assistance.



Also thanks to Humber Coastguard for their assistance and coordination via radio, they got all the information, coordinates, people on board etc to the lifeboat which ensured they got directly to us.



Also thanks to Hartlepool Coastguard for their assistance getting into the lock at the marina when we were under tow by the lifeboat. Everything went like clockwork, and it shows all your training (RNLI and Coastguard), pays off in the time of need.



Much appreciated all. :-)

Last week I got myself in trouble & ended up trapped by the tide between Porthtowan and Chapel Porth, fortunate enough to get some mobile signal I managed to call 999 who put me through to the MCA. The gentleman I spoke to arranged for a lifeboat to pick me up & in a relatively short amount of time 3 gentlemen turned up in the lifeboat & took me & my dogs back to Porthtowan where 3 other people were waiting for me. I was feeling like an idiot for getting myself into that situation, for having misread the beach so badly, I had also suffered a panic attack & was in shock, as well as being soaking wet &starting to get very cold. All of the people involved were so kind and understanding, I was treated with respect & dignity. The lady & 2 gentlemen that met me at the beach stayed with me for well over an hour, until my husband was able to come & pick me up. They made sure that I was ok as I was clearly shaken from the event. Such an amazing service & the loveliest people. Thank you so much to all of those involved.

I think you are all absolutely brilliant.and deserve everything you get and a lot more .

Your all Brilliant ,

I never expected to find myself clinging, petrified to the side of a tower of frost-spiked rock, agonisingly close to the summit of Ben Nevis, calling Mountain Rescue as the dusk started to obscure the sheer drop below. I never imagined for a moment that I would be too terrified to complete Tower Ridge and that the only safe way off it for me would be a helicopter rescue, winched up, away from the cold, white rocks in the nick of time. Thanks to the skill and speed of the Coast Guard helicopter crew alerted and briefed by the excellent Lochaber Mountain Rescue team, this trip there’s a happy ending, but there could all too easily not have been. Before the helicopter rescue was confirmed, I prepared myself for a very long, hypothermic night standing precariously on the the side of Great Tower, just before Tower Ridge's crux moves - the Eastern Traverse and Tower Gap. I was wearing all my clothes and shivering already at 4:30pm.

However, miraculously within 30mins, the helicopter was a deafening roar of spraying snow above us. They’d found us so quickly, sadly because of drone footage taken earlier by Lochaber Mountain Rescue looking for the body of a poor walker fallen down Observatory Gully a few weeks ago.

The helicopter crew (Andrew Smith, Dave Currie, Simon Fraser and Iain Stables based in Stornaway) were breathtakingly skilled, hovering expertly for Dave the winchman to tighten a sling around me, cut the rope and pull me off the mountainside. I’ve never been more glad to get away from a place in all my life. I never want to be in that situation again, and after reading this, I hope you won’t be either. Tower Ridge is a cracking climb, but only for the well-experienced mountaineer. How could I not give them 5 stars? They saved me from dangerous hypothermia from a night on Ben Nevis, and quite possibly therefore my life. Thank you. A card is on its way. And I owe you all several pints on my next trip to Stornaway! Best wishes, Claire

I am writing on behalf of St Paul's Catholic School in Milton Keynes. On 25th November, my World Challenge group went walking around Snowdon. One of our students fell unconscious and was carried to the half-way cafe.



The quick response and support of the coastguard team was phenomenal. In very chaotic and scary situation, your staff were awesome. I had hoped I would never have to deal with a situation, but having had it happen, I am so reassured to know how effective, efficient and dedicated the staff are of the emergency services are.



Our team were very much put at ease by your staff. I don't have enough words to say how grateful I am for having support a high caliber of service in this country.



Thank you so much

I am so impressed with the Maritime and Coastguard Agency and their response to a query. I have a PLB and was not sure if it actually got registered so visited their stand at the recent Southampton Boat Show. I spoke with a lovely lady who was most helpful (sorry did not get the name!) and she explained there was a delay in getting back to people with registration details. The next morning less than 18 hours later I received an email with the registration documents from another colleague which was a fantastic speedy and positive response. So big thank you to the MCA for this. Often when we are out and about on the water I hear Maydays and Pan Pans and know what a great service they provide to people who find themselves in challenging situations both on the water and land. I hope I never need to call their services or the RNLI but at the same time know they are there should something go wrong! Excellent service!

First class service got stuck in the Keld Gorge (Swaledale) after dislocating my shoulder whilst kayaking was a great joint effort by the team of kayakers i was with food getting me out of the water. The Swaledale Mountain Rescue Team and Yorkshire Ambulance Service for getting me out of the gorge and stabilising me. Finally the Coastguard to get me out with a challenging winch to the helicopter before arriving at James Cook

Can't praise the helicopter crew highly enough who rescued our daughter Claire and her climbing partner from Great Tower on Tower Ridge, Ben Nevis Friday 2nd February. Claire was too frightened to carry on and as the light was fading, she called Lochaber Mountain Rescue, who in turn contacted MCA. Thankfully the MCA helicopter crew could effect a prompt rescue, although they needed to use night vision goggles, thus saving Claire from undoubted hypothermia or worse. Their amazing professionalism and sensitive debrief has ensured that Claire has no lasting issues, although she has decided to stick to scrambling and trail running for now!

Just wish we could buy them a drink / chocolates / bunch of flowers to show our appreciation. Her Dad and I have never been happier about paying our taxes!

Andy and the crew in my helicopter rescue on 10th April by Little Loch Broom were brilliant: what an amazing service they provide. I broke my ankle coming down the remote Ben Grobhlach: my heroic friends got me down to the coastal path but there was no way they could have got me back along it to the cars, so we called for help. The Police and Dundonell Mountain Rescue coordinated things and it was decided that the Stonoway-based helicopter was the best option. I was really dreading the experience of being winched up, but Andy's instructions and explanations were calm, positive and clear -as they were when he put my foot in the splint as we flew on to Raigmore Hospital, Inverness. Huge thanks to all. Ankle now pinned and plated, and me, the moon boot and crutches are back home in England.

A heart felt thank you to all concerned in todays rescue, I am totally blown away by the massive combined efforts by the emergency services and commercial vessels in the area, I believe 7 vessels redirected to our location to provide help. From the first mayday call it must have been difficult for the operator due to the boat being at 45 degrees and the antenna dipping into the water, the signal was very broken but the operator pushed me for a location until I had divulged enough info. This was difficult under stress and I have done my VHF course, it always goes well when you go through it in your head but in reality if you don't call it in early enough it's difficult in the start of panic. I have also done my day skipper and L2 PBL and STCW so quite lucky to have been able to keep my head. It is quite concerning that not all boat owners have some basic knowledge and if I had not the situation may have been worse, I realise how important training is now. The crew of the Fairline Surveyor who reached us and retrieved us from the last floating bit of Hull were well organised and did everything to assess our condition and make us comfortable, the helicopter crew were so slick it was like a special ops "which I suppose they are" and the crew from the Barrow lifeboat as always were brilliant and accommodating once dropped off at the airport. It's scary to think of how many things had to come together to make this rescue successful. I have in the past and always will support our emergency services, you never know when you might need them.

You never wish to use any emergency service bit unfortunaty I was trapped as while paragliding in north Devon I was forced to make a beach landing due to an unpredictable doendrsft of air. On landing safely I soon discovered there was no way out.. A friend called the coastguard . Unfortunaty rescue by sea was deemed dangerous and the cliff rescue would have been difficult with a helicopter already scrambled it was decided that would be the best option. The crew of the helicopter where absolutely brilliant the guy who came down on the winch pit rest to my concerns in having wasted there time . And the rescuers on the top of the cliff after wards where Marvellous. The you all for your help and service

You guys are truly amazing, everyone involved in the safe rescue of the 14 people from the Jurassic Skyline made a very emotional, stressful situation far more bearable for the families involved. Our Grandson who was just 4 was handled with the utmost care as were his mummy & daddy. The family and friends of the Cardiff 3 are forever indebted to you all . Thank you just does not cover our gratitude . Forget 5 stars we need a 10 star rating .

Well Friday was the day I needed to make THAT phone call...

We booked a climbing day with an adventure company on the Isle of Skye and we headed off to Neist point. The day started great, learning lots of new things. Unfortunately while climbing I put my right foot into a hold and went to follow up with the left leg. My right foot slipped and I fell onto the rocks below. Breaking my leg instantly.

The guide and my partner both did all they could to keep me safe and calm. I had to move up the rocks a few times to get away from the waves and the tide (Ouch). The adventure guide left me once I was settled to ring 112. Within half an hour or so I heard the amazing sound of the helicopter. I began to cry with relief (am safe) The coastguard dropped off the winchman with all of his kit. The winchman was the calmest most professional man with a smile that put me at ease. He got straight to work with making me comfortable and pain free. What didn't feel like very long I was being winched up into the helicopter. I felt 100% safe.

I travelled in the helicopter to Stornoway and we had a bit of a wait for the ambulance. That was fine, the crew kept my chatting and kept my spirts up, and one of the crew made me the best tasting cup of tea I have ever had.

From then on I had fast professional and beyond caring people from the Stornoway hospital looking after me like I was their own daughter and my partner their son. We had no money no spare clothes , just the stuff we had with us climbing. An amazing nurse in A&E came in the next day with a bag of goodies to get me by (taking kindness to another level)

I had an operation on the Saturday to put a metal rod from my knee downwards to fix the main bone in my leg.I am now on the way from Stornoway to Harris to get the ferry. Collect the car in Skye and make our journey to Sunderland Tyne and wear. This experience has completely restored my faith in humanity. Jobs like the coastguard, search and rescue and mountain rescue require only the bravest of people. True Hero's! Thank you to the Stornoway Coastguard helicopter team for being there for me that day. You do an amazing job.

WOW!! What a team of amazing people! Having started sea kayaking this year on a sit on top kayak, my wife and I bought our PLB'S and registered them online. Although, after a few months we never received our confirmation email and were concerned if the time came to push the button nobody would know who we are.

A quick Facebook message to an awesome Sam we had a confirmation email and we now feel so reassured hitting the water.

We were also provided great advice and links to register our VHF radios!

They truly went above and beyond to help keep us safe out there.

Thank you very much.

These people are real life heroes! On Saturday, I called to report an eider duck that was trapped in fishing lines at the Royal Britannia pier. He had been trapped like that for at least several hours and I really thought I was watching him dying right before me, all alone. He was losing the energy to even lift his beak out of the water, and each time it sank, it stayed submerged for longer. The harbour master did not have a boat; the RSPB and SPCA were closed for the weekend. The police suggested I call the coastguard, and it was amazing!! They understood so quickly what the situation was and despite the bad weather and distance from South Queensferry to Leith, they got there in time and saved the poor eider duck!! I've never seen anything so wonderful and efficient. And, in turn, it made me feel so very thankful to live in the UK, because any country that has such a service, where any member of the public can call and that can happen -- well, I have no idea where I'm going with this sentence, but suffice it to say, HM Coastguard deserve five stars and more!!!

Thanks to the coastguards who came out to Hope Cove yesterday afternoon. I hope I was polite and grateful because I cannot remember one moment. Seems like a bit my head when I fell from the paddle board I was on. My husband tells me that I got back on and back to Shore but a little later lost my memory entirely. Derriford scanned my head and checked me over. All seems ok. Thank you for attending. I am very grateful today for all our emergency services. Jane

On the afternoon of the 8th June, both the St. David's and Broad Haven Coastguard Teams were tasked along with paramedics and the St David’s ILB to evacuate Josie, my wife, who has suffered a broken ankle from a fall on the Coastal Path on the Gribin near Solva.

The two Coastguard Teams, then stretchered Josie off the Gribin to a nearby beach where the ILB was able to take Josie to quay wall at Solva to the waiting ambulance.

Once on the scene of the accident the two Coastguard Teams provided a reassuring and first class rescue ensuring that Josie’s wellbeing was their priority. Their professional manner, sense of humor and focus were a credit to your Service, for which we are most indebted.

Josie is now recovering from her operation and is in good spirit. Thank You.

On the 3rd of January I took my Jack Russel, Blue for a walk/run to Walls Hill in Babbacombe and being the inquisitive dog he is went through a hedge on the edge of the cliff and ended up down the cliff which is steep and mostly covered in overgrown brambles, I couldn't see him but could hear him barking so I left him for a while to see if he could make his own way back up as it was far to dangerous to go down for him. I was talking to a lovely man called Richard who told me to call the coastguard which I was reluctant to do as don't like bothering people but Richard insisted and as I didn't have my phone on me he rang them. They responded really quickly and asked me where about I thought he was, it took a while to really locate him and it was getting dark and was really cold. The rope man got ready to go down the cliff for him it was really difficult for him and he had to hack his way through all the brambles and other overgrowth, eventually he located Blue who was very frightened by this time as he'd been down there about 3hrs. When he was reached it was found that he was trapped in a rabbit hole which he had to be dug out of, when he was free he was put into the dog rescue bag and brought to the top,he was really frightened but otherwise ok. I just want to say a huge thankyou the Torquay and Brixham crews who came out to rescue him. So thankyou all so very much for your support as it was horrible to know he was down there trapped and I was kept informed of all that was happening and your kindness was outstanding, so thankyou all so very much. I also want to thank Richard for ringing you many thanks to all xxxxxx

My heartfelt gratitude goes out to you guys and all involved in the rescue from Jurassic Skyline. I cannot express how grateful I am to you helping every one that was stuck, especially my 4 yr old son, Grayson. You were truly his heroes that day and continue to be with everything he does, when he’s playing with his own helicopter toys or telling of his thrilling adventure. Again, thank you so much!

Many thanks to Hartlepool RNLI for your help today when our boat suffered engine problems on the way back to Hartlepool from Sunderland Airshow, near Steetley Pier. The organisation from yourselves and Humber Coastguard was excellent. I had hoped to coax it home, as the last thing I wanted was to waste your time, but unfortunately it wasn't to be. We're very grateful for your assistance.



Also thanks to Humber Coastguard for their assistance and coordination via radio, they got all the information, coordinates, people on board etc to the lifeboat which ensured they got directly to us.



Also thanks to Hartlepool Coastguard for their assistance getting into the lock at the marina when we were under tow by the lifeboat. Everything went like clockwork, and it shows all your training (RNLI and Coastguard), pays off in the time of need.



Much appreciated all. :-)

Last week I got myself in trouble & ended up trapped by the tide between Porthtowan and Chapel Porth, fortunate enough to get some mobile signal I managed to call 999 who put me through to the MCA. The gentleman I spoke to arranged for a lifeboat to pick me up & in a relatively short amount of time 3 gentlemen turned up in the lifeboat & took me & my dogs back to Porthtowan where 3 other people were waiting for me. I was feeling like an idiot for getting myself into that situation, for having misread the beach so badly, I had also suffered a panic attack & was in shock, as well as being soaking wet &starting to get very cold. All of the people involved were so kind and understanding, I was treated with respect & dignity. The lady & 2 gentlemen that met me at the beach stayed with me for well over an hour, until my husband was able to come & pick me up. They made sure that I was ok as I was clearly shaken from the event. Such an amazing service & the loveliest people. Thank you so much to all of those involved.

I think you are all absolutely brilliant.and deserve everything you get and a lot more .

Your all Brilliant ,

I never expected to find myself clinging, petrified to the side of a tower of frost-spiked rock, agonisingly close to the summit of Ben Nevis, calling Mountain Rescue as the dusk started to obscure the sheer drop below. I never imagined for a moment that I would be too terrified to complete Tower Ridge and that the only safe way off it for me would be a helicopter rescue, winched up, away from the cold, white rocks in the nick of time. Thanks to the skill and speed of the Coast Guard helicopter crew alerted and briefed by the excellent Lochaber Mountain Rescue team, this trip there’s a happy ending, but there could all too easily not have been. Before the helicopter rescue was confirmed, I prepared myself for a very long, hypothermic night standing precariously on the the side of Great Tower, just before Tower Ridge's crux moves - the Eastern Traverse and Tower Gap. I was wearing all my clothes and shivering already at 4:30pm.

However, miraculously within 30mins, the helicopter was a deafening roar of spraying snow above us. They’d found us so quickly, sadly because of drone footage taken earlier by Lochaber Mountain Rescue looking for the body of a poor walker fallen down Observatory Gully a few weeks ago.

The helicopter crew (Andrew Smith, Dave Currie, Simon Fraser and Iain Stables based in Stornaway) were breathtakingly skilled, hovering expertly for Dave the winchman to tighten a sling around me, cut the rope and pull me off the mountainside. I’ve never been more glad to get away from a place in all my life. I never want to be in that situation again, and after reading this, I hope you won’t be either. Tower Ridge is a cracking climb, but only for the well-experienced mountaineer. How could I not give them 5 stars? They saved me from dangerous hypothermia from a night on Ben Nevis, and quite possibly therefore my life. Thank you. A card is on its way. And I owe you all several pints on my next trip to Stornaway! Best wishes, Claire

I am writing on behalf of St Paul's Catholic School in Milton Keynes. On 25th November, my World Challenge group went walking around Snowdon. One of our students fell unconscious and was carried to the half-way cafe.



The quick response and support of the coastguard team was phenomenal. In very chaotic and scary situation, your staff were awesome. I had hoped I would never have to deal with a situation, but having had it happen, I am so reassured to know how effective, efficient and dedicated the staff are of the emergency services are.



Our team were very much put at ease by your staff. I don't have enough words to say how grateful I am for having support a high caliber of service in this country.



Thank you so much

I am so impressed with the Maritime and Coastguard Agency and their response to a query. I have a PLB and was not sure if it actually got registered so visited their stand at the recent Southampton Boat Show. I spoke with a lovely lady who was most helpful (sorry did not get the name!) and she explained there was a delay in getting back to people with registration details. The next morning less than 18 hours later I received an email with the registration documents from another colleague which was a fantastic speedy and positive response. So big thank you to the MCA for this. Often when we are out and about on the water I hear Maydays and Pan Pans and know what a great service they provide to people who find themselves in challenging situations both on the water and land. I hope I never need to call their services or the RNLI but at the same time know they are there should something go wrong! Excellent service!

First class service got stuck in the Keld Gorge (Swaledale) after dislocating my shoulder whilst kayaking was a great joint effort by the team of kayakers i was with food getting me out of the water. The Swaledale Mountain Rescue Team and Yorkshire Ambulance Service for getting me out of the gorge and stabilising me. Finally the Coastguard to get me out with a challenging winch to the helicopter before arriving at James Cook

Can't praise the helicopter crew highly enough who rescued our daughter Claire and her climbing partner from Great Tower on Tower Ridge, Ben Nevis Friday 2nd February. Claire was too frightened to carry on and as the light was fading, she called Lochaber Mountain Rescue, who in turn contacted MCA. Thankfully the MCA helicopter crew could effect a prompt rescue, although they needed to use night vision goggles, thus saving Claire from undoubted hypothermia or worse. Their amazing professionalism and sensitive debrief has ensured that Claire has no lasting issues, although she has decided to stick to scrambling and trail running for now!

Just wish we could buy them a drink / chocolates / bunch of flowers to show our appreciation. Her Dad and I have never been happier about paying our taxes!

Andy and the crew in my helicopter rescue on 10th April by Little Loch Broom were brilliant: what an amazing service they provide. I broke my ankle coming down the remote Ben Grobhlach: my heroic friends got me down to the coastal path but there was no way they could have got me back along it to the cars, so we called for help. The Police and Dundonell Mountain Rescue coordinated things and it was decided that the Stonoway-based helicopter was the best option. I was really dreading the experience of being winched up, but Andy's instructions and explanations were calm, positive and clear -as they were when he put my foot in the splint as we flew on to Raigmore Hospital, Inverness. Huge thanks to all. Ankle now pinned and plated, and me, the moon boot and crutches are back home in England.

A heart felt thank you to all concerned in todays rescue, I am totally blown away by the massive combined efforts by the emergency services and commercial vessels in the area, I believe 7 vessels redirected to our location to provide help. From the first mayday call it must have been difficult for the operator due to the boat being at 45 degrees and the antenna dipping into the water, the signal was very broken but the operator pushed me for a location until I had divulged enough info. This was difficult under stress and I have done my VHF course, it always goes well when you go through it in your head but in reality if you don't call it in early enough it's difficult in the start of panic. I have also done my day skipper and L2 PBL and STCW so quite lucky to have been able to keep my head. It is quite concerning that not all boat owners have some basic knowledge and if I had not the situation may have been worse, I realise how important training is now. The crew of the Fairline Surveyor who reached us and retrieved us from the last floating bit of Hull were well organised and did everything to assess our condition and make us comfortable, the helicopter crew were so slick it was like a special ops "which I suppose they are" and the crew from the Barrow lifeboat as always were brilliant and accommodating once dropped off at the airport. It's scary to think of how many things had to come together to make this rescue successful. I have in the past and always will support our emergency services, you never know when you might need them.