Smyths Toys Superstores

Top customer service. Lad on the service desk, Chris B. Top job, had to come from reading to get a Hatchimal, took my number to call me if they sold it before I got there. Luckily I got there in time.

I shopped in the Salisbury Store yesterday and your Sales Assistant Hannah was so smiley and helpful. She is a credit to your team.

I am not a big fan of toy shops as i tend to think that they are very 'samey'..but decided to try out Smyths for ideas and was pleasantly surprised by the variety of ideas and toys. Def visiting again. Far better than Toys R Us.

Stock levels seemed very low? Staff were rather rude...stood at the till being completely ignored for around 3 minutes when she looked up at me and told me she's not serving...figured out for myself that I had to go to the customer service type till? Main item we wanted they didn't have (LOL Ball) the parking restrictions are a complete pain in the rear end, wanted to return to Smyths after looking in Waitrose only to find hour few measly hours were up and we couldn't even drive out and back in. Probably go back to Toys R Us next time, mainly because of the parking restrictions.

Only keeps click & collect orders for 48 hours. Joke

Top customer service. Lad on the service desk, Chris B. Top job, had to come from reading to get a Hatchimal, took my number to call me if they sold it before I got there. Luckily I got there in time.

I shopped in the Salisbury Store yesterday and your Sales Assistant Hannah was so smiley and helpful. She is a credit to your team.

I am not a big fan of toy shops as i tend to think that they are very 'samey'..but decided to try out Smyths for ideas and was pleasantly surprised by the variety of ideas and toys. Def visiting again. Far better than Toys R Us.

Stock levels seemed very low? Staff were rather rude...stood at the till being completely ignored for around 3 minutes when she looked up at me and told me she's not serving...figured out for myself that I had to go to the customer service type till? Main item we wanted they didn't have (LOL Ball) the parking restrictions are a complete pain in the rear end, wanted to return to Smyths after looking in Waitrose only to find hour few measly hours were up and we couldn't even drive out and back in. Probably go back to Toys R Us next time, mainly because of the parking restrictions.

Only keeps click & collect orders for 48 hours. Joke