Welcome Break

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Stop here regular toilets clean good varied amount of food for passengers gets busy on times cost of coffee, tea, food can be high to your normal food outlets but hey its the services! Should be free parking all the time for coaches and hgv, s

Had to use the truck stop for the night. Reasonably priced for a major service area. Food vouchers well worth it and the showers nice and hot.

We go to Welcome Break on a regular basis, enroute to our beach house in Somerset for 2 reasons.. 1. They have Tesla Superchargers and 2. They have a Harry Ramsdons and a Waitrose. During holiday periods the entrance and exit routes are appalling, taking up to an hour to exit the service station.

Stop here often for coffee, loo break and sometimes food, never had bad service from any staff, toilets are clean, although some new locks on doors would be good instead of the makeshift bolt on some, only thing missing is an m&s, I like their sandwiches and flavoured water for travelling, but on the whole a fairly decent stop, better than Bridgwater hands down!!

It's ok only stop there to see the son having a break working for megerbus very slow service when busy not a nuf staff on to keep tables clean i perfear road chef my self

£22 to park here for 9hrs total rip off. All food outlets closed at or before 2200hrs. Toilets disgusting. No showers available.

I have no choice but to pay parking cus if I don't I get charged £100 + and the law states I cannot drive anymore so have to stop here. Dick Turpin wore a mask and made himself known. This lot hide and rob you......

If you can keep away I would advise to do so

We all know these places. They are reminiscent of a giant, sticky, capitalist spider web with the retailers dwelling within lurking like blood sucking spiders. They are all too ready to suck the next desperate schmucks wallet dry with outrageously priced items. And as the place was filthy from the foyer onwards - with a discarded (presumably) KFC chicken bone on the greasy, grotty, floor - the similarity to Shelobs Lair was uncanny.

2 stars only because the Gents toilets didn't reek of un-sanitised urinals and the disappoint of modern civilisation.

Treat the little man fair with high street prices and decent levels of cleanliness and he shall reward thee with a 3 star rating.

Old and outdated car park a mess with cones all-over the place. No clear signage for entry or exit. Doesn't open until 6. 30 if your lucky will use Michael wood in future

I want to leave 2 reviews: the dog walking facilities are genuinely excellent. Just don’t expect to get a bloody meatball Subway. 4 times I’ve tried to get a meatball sub, 4 times I’ve been told ‘we’ve got no meatballs’! Why bloody advertise it then?! Stop making me stand in the queue like a bellend only to be told I can’t have the only thing on the menu that my other half wants. So bloody unhelpful. Make an ‘unavailable’ sign, laminate it, stick it on. Not hard! Save your patrons from looking like a twat every time they stop.

I ordered a Brunch at the Harry Ramsden's franchise. The less-than-half tomato was dry. The single slice of bacon had been kept warm for so long that it was like hard rubber. The chips were showing signs of age. The two sausages and the beans were acceptable. The two fried eggs were fine, having been freshly cooked as I watched. The two staff with whom I interacted were friendly and pleasant.



If I had had more time I would have requested fresher replacement items but I wanted to get back on the road.



The seating was comfortable and the public wi-fi worked well.

We stopped off at this welcome break yesterday! We turned in off the roundabout to be met by queues and queues of traffic! There was absolutely no organisation there at all! In fact the car parking attendants were only causing further bottle necks! There were hundreds of empty parking spaces, I dread to think what it would have been like if the car park had been full! When leaving it was just one massive free for all, with cars crossing lanes to jump the queues , edging in and absolute chaos! What were the parking attendants doing, sending cars diagonally across the car park to cause a further bottle neck at the exit! Never ever again! 30 minutes to park, 45 minutes to leave!

This and all the other Welcome Break sites i've had the misfortune to visit. Toilets reasonable i suppose. That was the "good" part. If you like overpriced fast food you're in heaven here. Nowhere could you get a proper english breakfast or a pot of tea. I made the mistake of getting a cup of tea from Starbucks of all places. It was just warm, tasteless and the worst part, was made of plastic. Avoid this place like the plague.

Stopped here because ran out off time approx 1815 hrs go to food court 3/4 seating closed off . The place is rammed with customers getting food but no where to sit ?? Over priced food then to finish things off no showers serviceable . More interested in profit than customer service plus staff more interested in getting home than keeping the place open as I always thought services were 24 hr ?

Rested for a couple of hours from 11:30 pm left at 1:45 am after a long flight and driving back to Cornwall, got a £100 fine, disgusting capitalist company will never use them again. Words cant describe the anger I feel after just needing a break from the motorway in the early hours.

Poor is a generous word to use to describe the experience I had at this Service Station & i'm not one usually for leaving bad reviews but on this occasion I have to share my frustration.

On Fri 18th Aug at 1pm I pulled into the Bristol Welcome Break to be met by what can only be described as total & utter Chaos in the car park. It took 15mins to get to the car park itself & a further 15mins to get parked we then had Lunch & used the Toilet Facility's taking us to 2:15pm which was crazy enough but then what followed was nothing short of unorganised Lunacy.

It took from 2:15pm until 3:15pm to get from our parking spot to rejoining the Northbound M5. The car park was a wash with cars beeping at each other 3 sometimes 4 across trying to push into the single lines or traffic trying to leave the Service Station.

How I never encountered or wasn't involved in an accident is beyond me it was total chaos to the point where someone could have been hurt or worse. Aside from that it added an extra 1 1/2 hours to what was already expected to be a 6 hr drive from Somerset to Yorkshire but this extra time spent in your Service Station meant I hit Birmingham at rush hour adding another hour so the 6hr drive became 9hrs.



Absolutely the very last time I use any of your Service Stations again unless you can give a valid reason for the very inconvenient experience suffered by myself & my family?

Parked up in the dark didn’t see any signs got a £100 parking ticket - don’t snooze or you lose

I was forced to complain about the HGV meal voucher, can’t use it in Starbucks and is not valid for use on meal deals in subway. Why not?, was the question I asked the services manager. He didn’t have the answer so he took my number to get back to me later. Which he didn’t. Why is my meal voucher not as good as actual money? I’ve paid for it! I’ve not parked in a Welcome Break services since and I won’t be doing anytime soon unless I have no choice !!

I have never stayed at such a bad hotel.with regards to the bed, for a start, it was very uncomfortable to say the least.if my kids were not already on the spare bed , which we had to make up ourselves, i would have slept in it! as for the rats EVERYWHERE outside, that is a different story!!!! Good luck to anyone that chooses to stay here!

Chaos. 1hr plus to get out. 50 mins for food! Avoid if you want to get o your destination on time

Stop here regular toilets clean good varied amount of food for passengers gets busy on times cost of coffee, tea, food can be high to your normal food outlets but hey its the services! Should be free parking all the time for coaches and hgv, s

Had to use the truck stop for the night. Reasonably priced for a major service area. Food vouchers well worth it and the showers nice and hot.

We go to Welcome Break on a regular basis, enroute to our beach house in Somerset for 2 reasons.. 1. They have Tesla Superchargers and 2. They have a Harry Ramsdons and a Waitrose. During holiday periods the entrance and exit routes are appalling, taking up to an hour to exit the service station.

Stop here often for coffee, loo break and sometimes food, never had bad service from any staff, toilets are clean, although some new locks on doors would be good instead of the makeshift bolt on some, only thing missing is an m&s, I like their sandwiches and flavoured water for travelling, but on the whole a fairly decent stop, better than Bridgwater hands down!!

It's ok only stop there to see the son having a break working for megerbus very slow service when busy not a nuf staff on to keep tables clean i perfear road chef my self

£22 to park here for 9hrs total rip off. All food outlets closed at or before 2200hrs. Toilets disgusting. No showers available.

I have no choice but to pay parking cus if I don't I get charged £100 + and the law states I cannot drive anymore so have to stop here. Dick Turpin wore a mask and made himself known. This lot hide and rob you......

If you can keep away I would advise to do so

We all know these places. They are reminiscent of a giant, sticky, capitalist spider web with the retailers dwelling within lurking like blood sucking spiders. They are all too ready to suck the next desperate schmucks wallet dry with outrageously priced items. And as the place was filthy from the foyer onwards - with a discarded (presumably) KFC chicken bone on the greasy, grotty, floor - the similarity to Shelobs Lair was uncanny.

2 stars only because the Gents toilets didn't reek of un-sanitised urinals and the disappoint of modern civilisation.

Treat the little man fair with high street prices and decent levels of cleanliness and he shall reward thee with a 3 star rating.

Old and outdated car park a mess with cones all-over the place. No clear signage for entry or exit. Doesn't open until 6. 30 if your lucky will use Michael wood in future

I want to leave 2 reviews: the dog walking facilities are genuinely excellent. Just don’t expect to get a bloody meatball Subway. 4 times I’ve tried to get a meatball sub, 4 times I’ve been told ‘we’ve got no meatballs’! Why bloody advertise it then?! Stop making me stand in the queue like a bellend only to be told I can’t have the only thing on the menu that my other half wants. So bloody unhelpful. Make an ‘unavailable’ sign, laminate it, stick it on. Not hard! Save your patrons from looking like a twat every time they stop.

I ordered a Brunch at the Harry Ramsden's franchise. The less-than-half tomato was dry. The single slice of bacon had been kept warm for so long that it was like hard rubber. The chips were showing signs of age. The two sausages and the beans were acceptable. The two fried eggs were fine, having been freshly cooked as I watched. The two staff with whom I interacted were friendly and pleasant.



If I had had more time I would have requested fresher replacement items but I wanted to get back on the road.



The seating was comfortable and the public wi-fi worked well.

We stopped off at this welcome break yesterday! We turned in off the roundabout to be met by queues and queues of traffic! There was absolutely no organisation there at all! In fact the car parking attendants were only causing further bottle necks! There were hundreds of empty parking spaces, I dread to think what it would have been like if the car park had been full! When leaving it was just one massive free for all, with cars crossing lanes to jump the queues , edging in and absolute chaos! What were the parking attendants doing, sending cars diagonally across the car park to cause a further bottle neck at the exit! Never ever again! 30 minutes to park, 45 minutes to leave!

This and all the other Welcome Break sites i've had the misfortune to visit. Toilets reasonable i suppose. That was the "good" part. If you like overpriced fast food you're in heaven here. Nowhere could you get a proper english breakfast or a pot of tea. I made the mistake of getting a cup of tea from Starbucks of all places. It was just warm, tasteless and the worst part, was made of plastic. Avoid this place like the plague.

Stopped here because ran out off time approx 1815 hrs go to food court 3/4 seating closed off . The place is rammed with customers getting food but no where to sit ?? Over priced food then to finish things off no showers serviceable . More interested in profit than customer service plus staff more interested in getting home than keeping the place open as I always thought services were 24 hr ?

Rested for a couple of hours from 11:30 pm left at 1:45 am after a long flight and driving back to Cornwall, got a £100 fine, disgusting capitalist company will never use them again. Words cant describe the anger I feel after just needing a break from the motorway in the early hours.

Poor is a generous word to use to describe the experience I had at this Service Station & i'm not one usually for leaving bad reviews but on this occasion I have to share my frustration.

On Fri 18th Aug at 1pm I pulled into the Bristol Welcome Break to be met by what can only be described as total & utter Chaos in the car park. It took 15mins to get to the car park itself & a further 15mins to get parked we then had Lunch & used the Toilet Facility's taking us to 2:15pm which was crazy enough but then what followed was nothing short of unorganised Lunacy.

It took from 2:15pm until 3:15pm to get from our parking spot to rejoining the Northbound M5. The car park was a wash with cars beeping at each other 3 sometimes 4 across trying to push into the single lines or traffic trying to leave the Service Station.

How I never encountered or wasn't involved in an accident is beyond me it was total chaos to the point where someone could have been hurt or worse. Aside from that it added an extra 1 1/2 hours to what was already expected to be a 6 hr drive from Somerset to Yorkshire but this extra time spent in your Service Station meant I hit Birmingham at rush hour adding another hour so the 6hr drive became 9hrs.



Absolutely the very last time I use any of your Service Stations again unless you can give a valid reason for the very inconvenient experience suffered by myself & my family?

Parked up in the dark didn’t see any signs got a £100 parking ticket - don’t snooze or you lose

I was forced to complain about the HGV meal voucher, can’t use it in Starbucks and is not valid for use on meal deals in subway. Why not?, was the question I asked the services manager. He didn’t have the answer so he took my number to get back to me later. Which he didn’t. Why is my meal voucher not as good as actual money? I’ve paid for it! I’ve not parked in a Welcome Break services since and I won’t be doing anytime soon unless I have no choice !!

I have never stayed at such a bad hotel.with regards to the bed, for a start, it was very uncomfortable to say the least.if my kids were not already on the spare bed , which we had to make up ourselves, i would have slept in it! as for the rats EVERYWHERE outside, that is a different story!!!! Good luck to anyone that chooses to stay here!

Chaos. 1hr plus to get out. 50 mins for food! Avoid if you want to get o your destination on time