1 Stop Lettings (Aber) Limited

By far the best lettings agent I have used: tenant friendly, professional with very reasonable fees, such as they are. Used for over three years and I'd still be renting from them had the owner not decided to redevelop, at which point Eirian and her team couldn't have worked harder to find me somewhere else.

I have recommended them to everyone I've come across who were looking for somewhere to live in Aber.

I was a tenant in a property managed by 1 Stop Lettings for 13 months and during that time I have found them to be very helpful and quick to respond to any problems that arose. I would have no hesitation in recommending them to a friend.

Unfortunately our experience of 1 Stop Lettings has been awful, I might add I'm a tenant not a landlord. They seem to be very much orientated around the landlords and tenants are less of a priority.
We've lived in one of their properties for a little over a year, 7 months of which we have had to live with a split bath with water running through the kitchen ceiling and down the wall. After numerous requests to have the problem fixed it still remains.
We have kept our side of the bargain, paying the rent on time and looking after the house but we have been, and still are being, let down by 1 Stop Lettings and in particular Eirian, the owner, who constantly makes excuses or tells us the work will get 'done this week' but nothing happens.
My advice would be stay away from 1 Stop Lettings and go with one of the more established letting agents in Aberystwyth like Lloyd, Herbert and Jones who, compared, are excellent.

We have used the team at 1Stop for 3 years now and they have never ceased to impress. Response times are quick, standard of service is the highest, the owner is a font of contacts and useful information and prices are reasonable. I honestly do not know how they could improve on their offering and I am delighted to recommend them.