Admiral Group

Friendly, helpful and great place to work

The people are amazing; this creates a very fun workplace that you enjoy going to

Avoid at all costs! I wouldn't want anyone to get ripped off like I have.

There is a reason why they are rated 1.4/10 on Trustpilot. Lied to, they canceled insurance through fault of their own and charged more to redo policy and left uninsured for 6 days without being notified.

I was Left stranded (I have a broken leg so made even worse) while fighting with admiral to try to get re insured for 2 hours,after getting a letter on Friday saying my car insurance had be canceled 6 days ago, for the first hour and a half they said I have to pay £1000 upfront even though they hadn't refunded me yet otherwise I would be stuck but finally gave in after a lot of persuasion. They admitted to it being a fault on their behalf and told me I would have to pay an extra £100 from my last cover and an extra £100 excess for each driver, also being told my gold standard driving for the last three months was now worthless. Eventually after fighting for hours on the phone over several days telling them they will lower the price to the original value and having to quote pieces of their own contract to show them they are at fault they finally gave in and lowered the price to what it was before they canceled it. They are a terrible option and really will screw you over even if its their own fault I wish I had paid a few hundred more for any other insurer. Wonder what would have happened if the police would have seen my car while i was uninsured and didn't know, they didn't send an email or call or anything just a very late letter, unacceptable.

Update they said they will not honour promises made by their own staff (this was told to me by a supervisor in pretty much exactly those words) this was in reference to after an accident they promised I would not be charged any more on anything this year or next in result of this crash (them promising this is under investigation and I expect the transcript from the call very soon, but either way they will promise you one thing and charge another).

Great looking building... but they won't let you in without a pass.

Fantastic! Admiral have gone above and beyond to help me when I made a third party claim as someone crashed into my parked car. Even things that aren't expected of a company, they did for me. Would always recommend them for their exceptional customer service and how quickly it was dealt with!

Fantastic company to work with and for

Take care of their staff! :-)