Bannatyne Health Club And Spa

We had lovely spa treatments and use of facilities. We had lunch here which was reasonably priced and very nice. We also had afternoon tea. I would recommend this place

Awful, I was given a Heavenly Spa Day for 2 as a present so took a friend along to RELAX AND UNWIND as it says on the box!!!!!! The swedish back, neck and shoulder massage lasted all of 15 minutes instead of 25 minutes and the therapist sniffed loudly throughout, I was unable to have my facial as I had had a small operation on my nose 4 weeks earlier so had my manicure upgraded to Gels, having had gels before I thought that was acceptable as a replacement as they would last at least 2 weeks, why was I not suprised when one started to come off the next morning and another 24hrs later. We were not offered robes or slippers nor were we shown around the gym, spa or swimming pool even though we were supposed to have the use of them for the rest of the day. A thoughtful and expensive gift but a complete waste of money for the very kind person who gave it to me. Did not live up to expectations, absolutely devestated.

Good facilities. Cafe very good value. Pleasant relaxed area around cafe

Awful service. Treatment time was cut short by 15 minutes. None of the therapists offered me to hire a towel or robe or anything. Just made my partner change from his clothes into his swim shorts and after they cut the massage short never gave NO after care advice or told him that he could use the facilities. So he had to put his clothes back on, ontop of his body full of oil.
They really should have told him about hiring a robe. Im disgusted by this. Its appalling. This has never happened anywhere but this place. If i could give it NO stars i would. Manager offered a free treatment but would rather not go back there after that ever again free or not!

While the actual treatment was very pleasant, a relaxing spa day it wasn't. The sauna had a broken seat making it crowded. The Jacuzzi was way too chlorinated and was GRITTY. The pool was freezing. The showers were dirty. Nowhere near enough changing cubicles. The lockers seem to have been commandeered by the gym regulars (padlocked) leaving very few for visitors. Waiting for my treatment in a busy cafe overlooking a carpark in nothing but a robe left me feeling vulnerable and not my idea of fun. The cafe menu is really vegan unfriendly. I feel that the spa is a real afterthought and that the gym is the focus here. And that's fine but don't sell the spa days as a relaxing time out as that is really not what they are.
I don't think I'll be coming back.

The place is not ideal for a pamper. The treatment I had was fab and the therapist worked really hard to make things better. Think it should stick to being a gym and doing classes.
sitting in a robe in the cafe looking out onto the car park is not my idea of a relaxing pamper day, the turkey Blt was sad and dry and no one seemed to know what packages were available or what they cost , disappointed would not return feel sorry for the staff.

Poor experience. Contracts are focused around extracting as much money as possible, with non existent customer service. Avoid.

Have visited bannayne before, I was given a voucher for a spa day as a gift. However on my recent visit I felt the massage was totally rushed and felt the young lady in question was just counting down the hours till she went on her holliday. To top it off I received a threatening letter from a parking company who apparently manage their car park. I will not return.

Fabulous place, some of the staff are lovely, receptionist was a bit stuck up. Stunning food, amazing day had.