Budget Car Hire Cardiff

Nice experience, helpful staff.😊

I've a booking starting today. I arrived precisely at 6.00pm. The staff members were in theirs cars but had not left the car park right in front of the entrance door. They saw us arriving. While my friend was driving, I called the agency and was on hold with a message saying "you're the next call to be answered" from 5.30pm and waited for my call to be answered to no avail. It does not start well. Let see how it goes... will be posting another review.