Bupa Dental Care Neath

Not happy had a refill on my front tooth and looked great on leaving only to fall out the following day. My issue is not that it was defective my issue is I have been trying to get another appointment since Monday. The phone is just ringing now three days on, I had to ring the freephone number to complain.

Basically she got the same non reply so now I have to wait in the hope that their response on emails is any better. This was never the case when it was Garden side they were much more responsive than this.

This Review relates to Gardenside- former owners -love it as much as you can do a dentist! Friendly efficient service, always on time and very flexible with appointments etc.

Admin/reception service is diabolical in this place. Twice I have received an overpayment letter for treatment I didn't receive and no record of me ever calling from the first letter (back in summer 2016) Attempting to ring and get through is also a nightmare..... Have you heard about answering the phone? Might as well be a call center! I'm not even overly impressed with the dental work I received. Looking for another NHS dentist ASAP and I will not return here until I can register with another practice.

why did my teacher have free toothpaste and I didn't so upset :(

The best dentist I have been to by far so friendly and very kind and helpful

Online appointment doesn't work - no one gets back to you. Phone and it goes to voicemail but noone replies to messages. Expensive and poor quality filling which 5 months later I'm still trying to get fixed!