Call Guardian

Call Guardian is software specifically developed for Homecare / Domiciliary care agencies. It is a total solution to aid in all aspects of homecare agency management.

Call Guardian is software specifically developed for Homecare / Domiciliary care agencies. It is a total solution to aid in all aspects of homecare agency management.

It includes tools for Roster management, Staff management, Service User management, Invoicing, Staff Pays, Care Planning, Call Monitoring, Document Manager and much more.

The Call Guardian software has been designed to be user friendly and accessible. Most features and functions can be accessed from choosing tabs within the main program window. This means that moving from one activity to the next is fast and seamless.

Main features include;

Call Monitoring:
Sophisticated monitoring of carer visits as they happen, never miss another call.
Watch calls as they happen on the screen. Automated telephone alerting of late calls during out of hours.

Rostering:
Taking the drudgery out of rostering, Call Guardian does all the hard work, keeping track of carer activities.

Accounts Management:
Print invoices generated from electronic data collected, single or mixed /multiple purchasers. Automated quoting system. Quality assurance reporting.

Time Sheets:
Take control of carer payments with electronic time sheets auto-generated.
Mileage charges dynamically calculated with built in Microsoft Mappoint support.

Service User Management:
Including, contracts, care plans, risk assessments, billing, compliments and complaints tracker.

Staff Management:
Including, recruitment (CRBs, references), training records and ID card maker /tracker.

Document Management:
Manage documents produced by the main program for service users, staff and agency documents. Import external documents in any file format all in one location.

Security:
Call Guardian uses powerful data encryption to protect data and includes a multi user level security system.