Cathays Dental Practice

i visited this dentist as an nhs patient and felt like i was not given the best care. my appointed lasted no longer the 5 minutes. the dentist didnt listen to my concerns and i was sent off without being offered any further advise or resolution for my problem

I was a patient in this place 20 years ago. Was really good. Came back today with my mum (1st time i came after 20 years) and what can I say. Felt like they did not want to see her. I'm guessing that's how they treat all customers who are on NHS and don't pay. Unbelievable the tension in their body language I felt. Wow I'm shocked. The previous dentist Dr Khan was a good guy. This dentist seemed so aarogant. even the receptionist seemed like she didn't want to know once I filled in the NHS form. I'm so shocked. Appalling service iv never felt so uncomfortable in my life. I asked the receptionist at the end if there's any more room and mentioned that I was once a patient her reply was 'only private yes' blatantly indicating they don't want any freeloaders of the NHS (not that I'm entitled to it I would have done it paying but the attitude put me off) should close down with that kind of attitude. Disgusting. I still can't believe it.