Debenhams

Elen Morgan at Lancome counter is absolutely lovely and very helpful and knowledgeable.

Llandudno branch...Not all staff are helpful ...or polite..most are....Not always enough staff....Range of clothing for women is very good ... constantly a sale that's very welcome...Cafe is lovely

After waiting for 40 minutes for the Estee Lauder advisor to return from her break I gave up. A lady from a different concession said she could help if I knew what I wanted.
2 x Waterfresh make-up in Desert Beige.
On returning home I discovered to my horror that they are Double Wear not Waterfresh.
I am not happy as I live a considerable distance away.

Yesterday Tuesday 22nd.went in the bra department.found the girl who measured me exellent.lots of patience and advice.tried loads on.the only thing was the price of the bra 25 Pounds without knickers.don't think it's any better than where I normally go to.tescos.and found bra sets in next cheaper but in smaller sizes.

Easy parking, saw bargains clearly labled. Asked assistant for help, (very helpful). Bought jacket 1/2 price! Coffee and scone in restaurant mmm. (lovely clean loo's)
*****

Ordered a sausage sandwich from the cafe. What a complete rip off at £2.95. To bits of bread (described as a warm baguette on the menu) and 3 in appealing sausages. Will not be eating there again!!

Wouldn't give me a refund or exchange because apparantley the item had been worn but I'd only tried it on quickly. Bought it on a Thursday evening took it back sat morning so obviously hadn't been worn. Staff attitude was terrible and the store manager was horrible and no customer service. Took the item back to another store where staff were lovley and refunded me immediately. Will not be buying from debhanams Llandudno again and don't think the manager should be working there to be honest with her rude attitude.

Love this children's clothes here. There's always something for someone in this shop. The variety is good. Always clean. Although Some of the staff aren't that friendly.

Disgusted with Debenhams.
I bought a Scalextric stock car race set last Tuesday for a Christmas present for my grandson.
When it was opened today one car didn't work and the set had very obviously been well used before.
It was reduced but so we're all the other toys in the store, presumbly as it was getting near to Christmas.
There wasn't any notification on any of the ones that they were selling to indicate that they were used and less than perfect.
I will be taking it straight back on Tuesday.
Not good enough Debenhams.