Debenhams

I called in to look for some shoes for my impending wedding , the staff were marvellous, then down to the perfume counter and again wonderful attitudes

Never answers the phone. Been ringing makeup department for 3 days straight now. I'll have to drive there😡 as it's the only place to buy Kat Von D..... will make sure a don't spend a penny anywhere else in the store

Finally got to theto the makeup area turns out head office gave me the wrong number.... mistakes like this must cost them.business

Large store with plenty of choice and quality in all departments, cafe at St Davids 2 entrance is very nice. Most if the staff are really helpful although have had the odd one or two who can't be bothered.

Excellent service and choice. Staff are really friendly and helpful. Some good bargains if your about at the right time.

Try the restaurant on the 2nd floor!
Great carvery and several other choices to suit all!
Staff are so customer caring, I observed several staff members all going the extra mile for various customers, ranging from carrying trays to the tables for the elderly, getting a high chair for a lady who was already feeding a little boy in a 'normal' chair, to just getting cutlery for a gent who seemed a little confused. The lady on the carvery, I think her name was Mary, just wanted to give the best customer service/satisfaction to everyone. 😇
This was my 2nd visit and I will continue to lunch there whenever I am in town! Thank you.

Good store with occasional nice helpful staff members. Good variety of clothing and occasional great sales if caught at the right time

Very poor customer service in cafe Insomnia when I asked the young man serving is ir usual for stores to open at 9.30 am he was quite rude - I was shopping for customers on a Government contract - saying if stores opened any earlier the staff wouldn't get any sleep when all I asked was it usual to open at 9.30 - had a chip on his shoulder - I work long hours but always remain polite when dealing with diffcult situations - he needs nore training when dealing with the public

Large store with plenty of choice and quality in all departments, cafe at St Davids 2 entrance is very nice. Most if the staff are really helpful although have had the odd one or two who can't be bothered.

We've had this store for a long time but I think they've also needed improvement for a long time. They do have so much choice of things but I feel I've gone back in time when I go there. I struggle to find clothes as most things are for the older generation. I understand they need that but maybe a mixture of things for different generations would be better🤔