Dickens Vauxhall Wrexham
![star rating](/static/images/star.png?v=1.02)
Tuesday: 08:30 - 17:00
Wednesday: 08:30 - 17:00
Thursday: 08:30 - 17:00
Friday: 08:30 - 17:00
Saturday: 09:00 - 17:00
Sunday: 11:00 - 17:00
About Dickens Vauxhall Wrexham
Your Local Vauxhall specialists with great deals on over 200 quality used cars, all makes & models, we are a 'Vauxhall Approved Repairer' with all makes servicing and MOTs.
Dickens Vauxhall Wrexham Description
WELCOME TO DICKENS VAUXHALL WREXHAM - celebrating 50 years of selling cars in the Wrexham area.
We are the Number One dealer for quality used cars in Wrexham and we carry examples from a huge range of manufacturers, from Ford and Skoda to Peugeot and Kia… from Astra to Zafira and everything in between, we have a model to suit everyone.
Our huge Wrexham site has all the facilities you would expect - a state of the art servicing department and an extensive Vauxhall parts department, all staffed by an enthusiastic team of Vauxhall-trained staff with over 300 years’ experience between them!
There’s nowhere better for used cars in Wrexham – we always have an amazing selection of over 200 to choose from and the very best Part-exchange prices.
Dickens of Wrexham Limited is registered in England & Wales no. 2133384. VAT reg no.
GB 691 8754 83. Registered office: Croesfoel Industrial Park, Rhostyllen, Wrexham LL14 4BJ. Dickens of Wrexham Limited is an appointed representative of Automotive Compliance Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA No 497010), whose permitted business is to act as Principal Firm for a network of Motor Dealer Appointed Representatives who act as Credit Brokers for introduction to finance providers, acting on behalf of the lender and advise on and arrange non-investment insurance contracts, acting on behalf of the insurer.
Reviews
Practical, roomy, low mileage, in great nick... we present a Fiat Doblo 1.4 Active with fewer than 37k miles...
https://www.dickensvauxhall.co.uk/…/948 3098-fiat-doblo-8-v…/
... and it actually got light...
https://www.dickensvauxhall.co.uk/…/948 2731-kia-sportage-c…/
It stopped raining...
https://www.dickensvauxhall.co.uk/…/948 2222-vauxhall-corsa…/
Pics and details tomorrow, assuming it does actually a) get light, and b) stop raining,
Corsa VXR photoshoot postponed due to fear of drowning...
... and Mighty Merc 2...
https://www.dickensvauxhall.co.uk/…/946 1855-mercedes-e-cla…/
Pics now up for Mighty Merc 1...
https://www.dickensvauxhall.co.uk/…/946 8380-mercedes-cla-c…/
Spoiler alert... pics coming tomorrow...
Ready for a couple of mighty Mercs? Photoshoot underway...
On a thankfully calmer day, Sharon and Peter Jones (aka Rusty) from Aberystwyth have just collected their Hyundai Tucson from Mr C - enjoy your car, gang!
Available early next week (away for fettling).. another VW Golf... meaty.
CarBuyer gets behind the wheel of the Insignia Grand Sport, and likes it. No surprise there, then!
Bag one yourself with 0% APR... https://www.dickensvauxhall.co.uk/new-car -…/drool-britannia/
We love a lurker... Merc CLA220 AMG Line... full details next week...
Well, we haven't posted one for a while... sunset over Rhostyllen...
'Twas just before Christmas, in the car-selling house Not a keyboard was stirring, not even a mouse...
Christmas Jumper Day, good effort gang!
Corsa owners be like...
Every Corsa has a heated windscreen, and Corsa Griffin adds heated seats and steering wheel, just for that extra roasty toasty feeling...
https://www.dickensvauxhall.co.uk/corsa-g riffin/
Well what can I say about Dickens Wrexham. Excellent service and in particular Ken who is such a helpful, kind man. I have been getting my car from them for over 12 years now and never had a complaint. Ken is so helpful and attends to your every need. Thank you so much Ken you are a star and a gentleman Dickens are lucky to have you.
Well pleased with the way we were treated when we went to buy a car , we weren’t hassled at all given ample time to chose , salesman was very nice answered all questions asked , his name was Ian , did all the paperwork i.e. new tax ect ect . would highly recommend this garage
We have had a mobility vehicle last Saturday from Dickens croesfoel and are very happy with it. We were dealt with by a gentleman called Ken Hughes. He was very simpathetic to our needs and extremely professional at his job. I would advise anyone to go and see him if you need a mobility vehicle.
Excellent service. A1.
Thanks. Bryn. Wrexham.
Traded in my car here towards an Astra GTC back in September. Received excellent customer service throughout and had no problems since. Sales guys seemed upfront and honest and happy to discuss prices but we're not pushy at all (which is in contrast to other dealers I have visited). Wouldn't hesitate to visit again.
Took my Mokka in for its first MOT. I had to wait there the hour while they carried out the job, but I was sat in a comfortable chair, TV was on- and Wimbledon was showing- so I was happy with that, and I was offered a nice cup of coffee while I waited. The car passed its MOT, so all in all it was a pretty painless visit to Dickens Vauxhall in Wrexham!
This is the third motorbility vehicle from Dickens Wrexham and once again excellent service from Ken. Such a nice man, who makes the process easy and hassle free! Thank you....
This is the second car I’ve bought from Dickens. Each time I have received excellent customer service, from the reception desk when bringing in my old car for a service & MOT to the service I received purchasing this new car. Alun Richards was excellent. I’m really pleased with my new car. Diolch yn fawr iawn
The service I've experienced up to now has been brilliant I've ordered my new car and they can't do enough for you I would recommend them in Wrexham Dickens
Thank you to Alun for helping me purchase my new Adam. The service at Dicken’s has been great, they were really helpful and made buying a new car painless!! ��
Thank you Mark for sorting my car out so promptly this morning. So grateful
He is a 5***** Service Manager and I can guarantee you he knows his job 100%.
Suffering with anxiety I thought buying another car was going to be a real struggle for me but Steve Roberts was so understanding and friendly i felt so much more relaxed.He made the experience so easy for me i am absolutely made up with my car, picked it up yesterday and it was wonderful to drive and so comfortable exactly what i was looking for and needed .....The staff all seem so friendly but a very big thank you to Steve you were brilliant and I will most definitely recommend Dickens Wrexham to anybody that i know is looking for a new or used car
So happy with the amazing service we received from Phil and even more so with our lovely new car, process was so quick and painless. Very happy customer!
My Dad picked up his 'new' car today and we just want to say what an excellent service we received, especially from Alun! He was friendly and took his time to explain everything we needed to know in detail. Would highly recommend Dickens to all our friends and family!
I wouldn’t go anywhere else to buy a car! I am on my third car from Vauxhall and looking at a forth this year!
I’ve been buying cars from here for years and always felt the team have looked after me! They are Always at the end of the phone if I needed them! For example when I broke my wing mirror... it was fixed within 24 hours!
The standard of customer care is high and knocks spots of any other garage I have used in the past! They are there to look after you and not make money on cars! I have never felt pressured in Vauxhall (when some garages I have been too have really put the pressure on for me to buy a car!)
Honestly the best bunch there!
�
Excellent service from ken who helped us with buying our car,nothing was too much trouble for him,and he took the time to explain everything clearly to us.a really nice gentleman an absolute credit to Dickens.we would definitely recommend and buy from you again.A very big thank you especially to ken
Brilliant customer service from Andy Price!! gave me lots of confidence in buying a brand new car.... I didn't realise it was so easy!! I definitely will be going back for my next car! These guys are highly recommended!! Due to Andys excellent first class customer service, my dad is now purchasing his next car from him! :D cannot be faulted these guys at Dickens, keep up the good work :D
Amazing service! Ordered a brand new car on the Sunday picked it up on the Friday. Had a fantastic part exchange on my old car and an even better deal on the new car. Everything was so easy and didn't feel any pressure at all. In fact Myles couldn't have been more helpful! So easy and nothing was too much trouble, even putting a bow and balloons on my gorgeous new car! I love my new Mokka and will definitely be recommending you to family and friends. Thank you so much for such for such a pleasant car buying experience!
I received an appalling level of customer service from this retailer. I spent £7500 on a car last year which I had to return three times during the warranty period for the same fault. The problem had apparently been fixed on my first visit and yet I was inconvenienced on two further occasions when I had to return the car. As a working mother of two this was incredibly frustrating. I hadn’t had the car 12months when I was informed that the gear box needed replacing, a £600+ job. I returned to the garage dissatisfied as I would not expect a job like this on a car this age within twelve months of buying it. I asked that they look to support in funding this given the circumstances and previous poor service. That was three weeks ago and I haven’t heard anything back despite being promised a phone call within 24hours. Do not do business with this garage unless you wish to suffer significant financial loss and inconvenience.
Great at first and when new gear box was fitted then head gasket then electrics all within 5 months fair enough they gave it us back running but 14 months later head gasket goes again and they couldn’t give a dam even though it’s obvious the job wasn’t done correct will never use this garage again. Now I think they keep deleting bad reviews tut tut
Well what can I say about Dickens Wrexham. Excellent service and in particular Ken who is such a helpful, kind man. I have been getting my car from them for over 12 years now and never had a complaint. Ken is so helpful and attends to your every need. Thank you so much Ken you are a star and a gentleman Dickens are lucky to have you.
Well pleased with the way we were treated when we went to buy a car , we weren’t hassled at all given ample time to chose , salesman was very nice answered all questions asked , his name was Ian , did all the paperwork i.e. new tax ect ect . would highly recommend this garage
We have had a mobility vehicle last Saturday from Dickens croesfoel and are very happy with it. We were dealt with by a gentleman called Ken Hughes. He was very simpathetic to our needs and extremely professional at his job. I would advise anyone to go and see him if you need a mobility vehicle.
Excellent service. A1.
Thanks. Bryn. Wrexham.
Traded in my car here towards an Astra GTC back in September. Received excellent customer service throughout and had no problems since. Sales guys seemed upfront and honest and happy to discuss prices but we're not pushy at all (which is in contrast to other dealers I have visited). Wouldn't hesitate to visit again.
Took my Mokka in for its first MOT. I had to wait there the hour while they carried out the job, but I was sat in a comfortable chair, TV was on- and Wimbledon was showing- so I was happy with that, and I was offered a nice cup of coffee while I waited. The car passed its MOT, so all in all it was a pretty painless visit to Dickens Vauxhall in Wrexham!
This is the third motorbility vehicle from Dickens Wrexham and once again excellent service from Ken. Such a nice man, who makes the process easy and hassle free! Thank you....
This is the second car I’ve bought from Dickens. Each time I have received excellent customer service, from the reception desk when bringing in my old car for a service & MOT to the service I received purchasing this new car. Alun Richards was excellent. I’m really pleased with my new car. Diolch yn fawr iawn
The service I've experienced up to now has been brilliant I've ordered my new car and they can't do enough for you I would recommend them in Wrexham Dickens
Thank you to Alun for helping me purchase my new Adam. The service at Dicken’s has been great, they were really helpful and made buying a new car painless!! ��
Thank you Mark for sorting my car out so promptly this morning. So grateful
He is a 5***** Service Manager and I can guarantee you he knows his job 100%.
Suffering with anxiety I thought buying another car was going to be a real struggle for me but Steve Roberts was so understanding and friendly i felt so much more relaxed.He made the experience so easy for me i am absolutely made up with my car, picked it up yesterday and it was wonderful to drive and so comfortable exactly what i was looking for and needed .....The staff all seem so friendly but a very big thank you to Steve you were brilliant and I will most definitely recommend Dickens Wrexham to anybody that i know is looking for a new or used car
So happy with the amazing service we received from Phil and even more so with our lovely new car, process was so quick and painless. Very happy customer!
My Dad picked up his 'new' car today and we just want to say what an excellent service we received, especially from Alun! He was friendly and took his time to explain everything we needed to know in detail. Would highly recommend Dickens to all our friends and family!
I wouldn’t go anywhere else to buy a car! I am on my third car from Vauxhall and looking at a forth this year!
I’ve been buying cars from here for years and always felt the team have looked after me! They are Always at the end of the phone if I needed them! For example when I broke my wing mirror... it was fixed within 24 hours!
The standard of customer care is high and knocks spots of any other garage I have used in the past! They are there to look after you and not make money on cars! I have never felt pressured in Vauxhall (when some garages I have been too have really put the pressure on for me to buy a car!)
Honestly the best bunch there!
�
Excellent service from ken who helped us with buying our car,nothing was too much trouble for him,and he took the time to explain everything clearly to us.a really nice gentleman an absolute credit to Dickens.we would definitely recommend and buy from you again.A very big thank you especially to ken
Brilliant customer service from Andy Price!! gave me lots of confidence in buying a brand new car.... I didn't realise it was so easy!! I definitely will be going back for my next car! These guys are highly recommended!! Due to Andys excellent first class customer service, my dad is now purchasing his next car from him! :D cannot be faulted these guys at Dickens, keep up the good work :D
Amazing service! Ordered a brand new car on the Sunday picked it up on the Friday. Had a fantastic part exchange on my old car and an even better deal on the new car. Everything was so easy and didn't feel any pressure at all. In fact Myles couldn't have been more helpful! So easy and nothing was too much trouble, even putting a bow and balloons on my gorgeous new car! I love my new Mokka and will definitely be recommending you to family and friends. Thank you so much for such for such a pleasant car buying experience!
I received an appalling level of customer service from this retailer. I spent £7500 on a car last year which I had to return three times during the warranty period for the same fault. The problem had apparently been fixed on my first visit and yet I was inconvenienced on two further occasions when I had to return the car. As a working mother of two this was incredibly frustrating. I hadn’t had the car 12months when I was informed that the gear box needed replacing, a £600+ job. I returned to the garage dissatisfied as I would not expect a job like this on a car this age within twelve months of buying it. I asked that they look to support in funding this given the circumstances and previous poor service. That was three weeks ago and I haven’t heard anything back despite being promised a phone call within 24hours. Do not do business with this garage unless you wish to suffer significant financial loss and inconvenience.
Great at first and when new gear box was fitted then head gasket then electrics all within 5 months fair enough they gave it us back running but 14 months later head gasket goes again and they couldn’t give a dam even though it’s obvious the job wasn’t done correct will never use this garage again. Now I think they keep deleting bad reviews tut tut
Well what can I say about Dickens Wrexham. Excellent service and in particular Ken who is such a helpful, kind man. I have been getting my car from them for over 12 years now and never had a complaint. Ken is so helpful and attends to your every need. Thank you so much Ken you are a star and a gentleman Dickens are lucky to have you.
Well pleased with the way we were treated when we went to buy a car , we weren’t hassled at all given ample time to chose , salesman was very nice answered all questions asked , his name was Ian , did all the paperwork i.e. new tax ect ect . would highly recommend this garage
We have had a mobility vehicle last Saturday from Dickens croesfoel and are very happy with it. We were dealt with by a gentleman called Ken Hughes. He was very simpathetic to our needs and extremely professional at his job. I would advise anyone to go and see him if you need a mobility vehicle.
Excellent service. A1.
Thanks. Bryn. Wrexham.
Traded in my car here towards an Astra GTC back in September. Received excellent customer service throughout and had no problems since. Sales guys seemed upfront and honest and happy to discuss prices but we're not pushy at all (which is in contrast to other dealers I have visited). Wouldn't hesitate to visit again.
Took my Mokka in for its first MOT. I had to wait there the hour while they carried out the job, but I was sat in a comfortable chair, TV was on- and Wimbledon was showing- so I was happy with that, and I was offered a nice cup of coffee while I waited. The car passed its MOT, so all in all it was a pretty painless visit to Dickens Vauxhall in Wrexham!
This is the third motorbility vehicle from Dickens Wrexham and once again excellent service from Ken. Such a nice man, who makes the process easy and hassle free! Thank you....
This is the second car I’ve bought from Dickens. Each time I have received excellent customer service, from the reception desk when bringing in my old car for a service & MOT to the service I received purchasing this new car. Alun Richards was excellent. I’m really pleased with my new car. Diolch yn fawr iawn
The service I've experienced up to now has been brilliant I've ordered my new car and they can't do enough for you I would recommend them in Wrexham Dickens
Thank you to Alun for helping me purchase my new Adam. The service at Dicken’s has been great, they were really helpful and made buying a new car painless!! ��
Thank you Mark for sorting my car out so promptly this morning. So grateful
He is a 5***** Service Manager and I can guarantee you he knows his job 100%.
Suffering with anxiety I thought buying another car was going to be a real struggle for me but Steve Roberts was so understanding and friendly i felt so much more relaxed.He made the experience so easy for me i am absolutely made up with my car, picked it up yesterday and it was wonderful to drive and so comfortable exactly what i was looking for and needed .....The staff all seem so friendly but a very big thank you to Steve you were brilliant and I will most definitely recommend Dickens Wrexham to anybody that i know is looking for a new or used car
So happy with the amazing service we received from Phil and even more so with our lovely new car, process was so quick and painless. Very happy customer!
My Dad picked up his 'new' car today and we just want to say what an excellent service we received, especially from Alun! He was friendly and took his time to explain everything we needed to know in detail. Would highly recommend Dickens to all our friends and family!
I wouldn’t go anywhere else to buy a car! I am on my third car from Vauxhall and looking at a forth this year!
I’ve been buying cars from here for years and always felt the team have looked after me! They are Always at the end of the phone if I needed them! For example when I broke my wing mirror... it was fixed within 24 hours!
The standard of customer care is high and knocks spots of any other garage I have used in the past! They are there to look after you and not make money on cars! I have never felt pressured in Vauxhall (when some garages I have been too have really put the pressure on for me to buy a car!)
Honestly the best bunch there!
�
Excellent service from ken who helped us with buying our car,nothing was too much trouble for him,and he took the time to explain everything clearly to us.a really nice gentleman an absolute credit to Dickens.we would definitely recommend and buy from you again.A very big thank you especially to ken
Brilliant customer service from Andy Price!! gave me lots of confidence in buying a brand new car.... I didn't realise it was so easy!! I definitely will be going back for my next car! These guys are highly recommended!! Due to Andys excellent first class customer service, my dad is now purchasing his next car from him! :D cannot be faulted these guys at Dickens, keep up the good work :D
Amazing service! Ordered a brand new car on the Sunday picked it up on the Friday. Had a fantastic part exchange on my old car and an even better deal on the new car. Everything was so easy and didn't feel any pressure at all. In fact Myles couldn't have been more helpful! So easy and nothing was too much trouble, even putting a bow and balloons on my gorgeous new car! I love my new Mokka and will definitely be recommending you to family and friends. Thank you so much for such for such a pleasant car buying experience!
I received an appalling level of customer service from this retailer. I spent £7500 on a car last year which I had to return three times during the warranty period for the same fault. The problem had apparently been fixed on my first visit and yet I was inconvenienced on two further occasions when I had to return the car. As a working mother of two this was incredibly frustrating. I hadn’t had the car 12months when I was informed that the gear box needed replacing, a £600+ job. I returned to the garage dissatisfied as I would not expect a job like this on a car this age within twelve months of buying it. I asked that they look to support in funding this given the circumstances and previous poor service. That was three weeks ago and I haven’t heard anything back despite being promised a phone call within 24hours. Do not do business with this garage unless you wish to suffer significant financial loss and inconvenience.
Great at first and when new gear box was fitted then head gasket then electrics all within 5 months fair enough they gave it us back running but 14 months later head gasket goes again and they couldn’t give a dam even though it’s obvious the job wasn’t done correct will never use this garage again. Now I think they keep deleting bad reviews tut tut
Well what can I say about Dickens Wrexham. Excellent service and in particular Ken who is such a helpful, kind man. I have been getting my car from them for over 12 years now and never had a complaint. Ken is so helpful and attends to your every need. Thank you so much Ken you are a star and a gentleman Dickens are lucky to have you.
Well pleased with the way we were treated when we went to buy a car , we weren’t hassled at all given ample time to chose , salesman was very nice answered all questions asked , his name was Ian , did all the paperwork i.e. new tax ect ect . would highly recommend this garage
We have had a mobility vehicle last Saturday from Dickens croesfoel and are very happy with it. We were dealt with by a gentleman called Ken Hughes. He was very simpathetic to our needs and extremely professional at his job. I would advise anyone to go and see him if you need a mobility vehicle.
Excellent service. A1.
Thanks. Bryn. Wrexham.
Traded in my car here towards an Astra GTC back in September. Received excellent customer service throughout and had no problems since. Sales guys seemed upfront and honest and happy to discuss prices but we're not pushy at all (which is in contrast to other dealers I have visited). Wouldn't hesitate to visit again.
Took my Mokka in for its first MOT. I had to wait there the hour while they carried out the job, but I was sat in a comfortable chair, TV was on- and Wimbledon was showing- so I was happy with that, and I was offered a nice cup of coffee while I waited. The car passed its MOT, so all in all it was a pretty painless visit to Dickens Vauxhall in Wrexham!
This is the third motorbility vehicle from Dickens Wrexham and once again excellent service from Ken. Such a nice man, who makes the process easy and hassle free! Thank you....
This is the second car I’ve bought from Dickens. Each time I have received excellent customer service, from the reception desk when bringing in my old car for a service & MOT to the service I received purchasing this new car. Alun Richards was excellent. I’m really pleased with my new car. Diolch yn fawr iawn
The service I've experienced up to now has been brilliant I've ordered my new car and they can't do enough for you I would recommend them in Wrexham Dickens
Thank you to Alun for helping me purchase my new Adam. The service at Dicken’s has been great, they were really helpful and made buying a new car painless!! ��
Thank you Mark for sorting my car out so promptly this morning. So grateful
He is a 5***** Service Manager and I can guarantee you he knows his job 100%.
Suffering with anxiety I thought buying another car was going to be a real struggle for me but Steve Roberts was so understanding and friendly i felt so much more relaxed.He made the experience so easy for me i am absolutely made up with my car, picked it up yesterday and it was wonderful to drive and so comfortable exactly what i was looking for and needed .....The staff all seem so friendly but a very big thank you to Steve you were brilliant and I will most definitely recommend Dickens Wrexham to anybody that i know is looking for a new or used car
So happy with the amazing service we received from Phil and even more so with our lovely new car, process was so quick and painless. Very happy customer!
My Dad picked up his 'new' car today and we just want to say what an excellent service we received, especially from Alun! He was friendly and took his time to explain everything we needed to know in detail. Would highly recommend Dickens to all our friends and family!
I wouldn’t go anywhere else to buy a car! I am on my third car from Vauxhall and looking at a forth this year!
I’ve been buying cars from here for years and always felt the team have looked after me! They are Always at the end of the phone if I needed them! For example when I broke my wing mirror... it was fixed within 24 hours!
The standard of customer care is high and knocks spots of any other garage I have used in the past! They are there to look after you and not make money on cars! I have never felt pressured in Vauxhall (when some garages I have been too have really put the pressure on for me to buy a car!)
Honestly the best bunch there!
�
Excellent service from ken who helped us with buying our car,nothing was too much trouble for him,and he took the time to explain everything clearly to us.a really nice gentleman an absolute credit to Dickens.we would definitely recommend and buy from you again.A very big thank you especially to ken
Brilliant customer service from Andy Price!! gave me lots of confidence in buying a brand new car.... I didn't realise it was so easy!! I definitely will be going back for my next car! These guys are highly recommended!! Due to Andys excellent first class customer service, my dad is now purchasing his next car from him! :D cannot be faulted these guys at Dickens, keep up the good work :D
Amazing service! Ordered a brand new car on the Sunday picked it up on the Friday. Had a fantastic part exchange on my old car and an even better deal on the new car. Everything was so easy and didn't feel any pressure at all. In fact Myles couldn't have been more helpful! So easy and nothing was too much trouble, even putting a bow and balloons on my gorgeous new car! I love my new Mokka and will definitely be recommending you to family and friends. Thank you so much for such for such a pleasant car buying experience!
I received an appalling level of customer service from this retailer. I spent £7500 on a car last year which I had to return three times during the warranty period for the same fault. The problem had apparently been fixed on my first visit and yet I was inconvenienced on two further occasions when I had to return the car. As a working mother of two this was incredibly frustrating. I hadn’t had the car 12months when I was informed that the gear box needed replacing, a £600+ job. I returned to the garage dissatisfied as I would not expect a job like this on a car this age within twelve months of buying it. I asked that they look to support in funding this given the circumstances and previous poor service. That was three weeks ago and I haven’t heard anything back despite being promised a phone call within 24hours. Do not do business with this garage unless you wish to suffer significant financial loss and inconvenience.
Great at first and when new gear box was fitted then head gasket then electrics all within 5 months fair enough they gave it us back running but 14 months later head gasket goes again and they couldn’t give a dam even though it’s obvious the job wasn’t done correct will never use this garage again. Now I think they keep deleting bad reviews tut tut
Well what can I say about Dickens Wrexham. Excellent service and in particular Ken who is such a helpful, kind man. I have been getting my car from them for over 12 years now and never had a complaint. Ken is so helpful and attends to your every need. Thank you so much Ken you are a star and a gentleman Dickens are lucky to have you.
Well pleased with the way we were treated when we went to buy a car , we weren’t hassled at all given ample time to chose , salesman was very nice answered all questions asked , his name was Ian , did all the paperwork i.e. new tax ect ect . would highly recommend this garage
We have had a mobility vehicle last Saturday from Dickens croesfoel and are very happy with it. We were dealt with by a gentleman called Ken Hughes. He was very simpathetic to our needs and extremely professional at his job. I would advise anyone to go and see him if you need a mobility vehicle.
Excellent service. A1.
Thanks. Bryn. Wrexham.
Traded in my car here towards an Astra GTC back in September. Received excellent customer service throughout and had no problems since. Sales guys seemed upfront and honest and happy to discuss prices but we're not pushy at all (which is in contrast to other dealers I have visited). Wouldn't hesitate to visit again.
Took my Mokka in for its first MOT. I had to wait there the hour while they carried out the job, but I was sat in a comfortable chair, TV was on- and Wimbledon was showing- so I was happy with that, and I was offered a nice cup of coffee while I waited. The car passed its MOT, so all in all it was a pretty painless visit to Dickens Vauxhall in Wrexham!
This is the third motorbility vehicle from Dickens Wrexham and once again excellent service from Ken. Such a nice man, who makes the process easy and hassle free! Thank you....
This is the second car I’ve bought from Dickens. Each time I have received excellent customer service, from the reception desk when bringing in my old car for a service & MOT to the service I received purchasing this new car. Alun Richards was excellent. I’m really pleased with my new car. Diolch yn fawr iawn
The service I've experienced up to now has been brilliant I've ordered my new car and they can't do enough for you I would recommend them in Wrexham Dickens
Thank you to Alun for helping me purchase my new Adam. The service at Dicken’s has been great, they were really helpful and made buying a new car painless!! ��
Thank you Mark for sorting my car out so promptly this morning. So grateful
He is a 5***** Service Manager and I can guarantee you he knows his job 100%.
Suffering with anxiety I thought buying another car was going to be a real struggle for me but Steve Roberts was so understanding and friendly i felt so much more relaxed.He made the experience so easy for me i am absolutely made up with my car, picked it up yesterday and it was wonderful to drive and so comfortable exactly what i was looking for and needed .....The staff all seem so friendly but a very big thank you to Steve you were brilliant and I will most definitely recommend Dickens Wrexham to anybody that i know is looking for a new or used car
So happy with the amazing service we received from Phil and even more so with our lovely new car, process was so quick and painless. Very happy customer!
My Dad picked up his 'new' car today and we just want to say what an excellent service we received, especially from Alun! He was friendly and took his time to explain everything we needed to know in detail. Would highly recommend Dickens to all our friends and family!
I wouldn’t go anywhere else to buy a car! I am on my third car from Vauxhall and looking at a forth this year!
I’ve been buying cars from here for years and always felt the team have looked after me! They are Always at the end of the phone if I needed them! For example when I broke my wing mirror... it was fixed within 24 hours!
The standard of customer care is high and knocks spots of any other garage I have used in the past! They are there to look after you and not make money on cars! I have never felt pressured in Vauxhall (when some garages I have been too have really put the pressure on for me to buy a car!)
Honestly the best bunch there!
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Excellent service from ken who helped us with buying our car,nothing was too much trouble for him,and he took the time to explain everything clearly to us.a really nice gentleman an absolute credit to Dickens.we would definitely recommend and buy from you again.A very big thank you especially to ken
Brilliant customer service from Andy Price!! gave me lots of confidence in buying a brand new car.... I didn't realise it was so easy!! I definitely will be going back for my next car! These guys are highly recommended!! Due to Andys excellent first class customer service, my dad is now purchasing his next car from him! :D cannot be faulted these guys at Dickens, keep up the good work :D
Amazing service! Ordered a brand new car on the Sunday picked it up on the Friday. Had a fantastic part exchange on my old car and an even better deal on the new car. Everything was so easy and didn't feel any pressure at all. In fact Myles couldn't have been more helpful! So easy and nothing was too much trouble, even putting a bow and balloons on my gorgeous new car! I love my new Mokka and will definitely be recommending you to family and friends. Thank you so much for such for such a pleasant car buying experience!
I received an appalling level of customer service from this retailer. I spent £7500 on a car last year which I had to return three times during the warranty period for the same fault. The problem had apparently been fixed on my first visit and yet I was inconvenienced on two further occasions when I had to return the car. As a working mother of two this was incredibly frustrating. I hadn’t had the car 12months when I was informed that the gear box needed replacing, a £600+ job. I returned to the garage dissatisfied as I would not expect a job like this on a car this age within twelve months of buying it. I asked that they look to support in funding this given the circumstances and previous poor service. That was three weeks ago and I haven’t heard anything back despite being promised a phone call within 24hours. Do not do business with this garage unless you wish to suffer significant financial loss and inconvenience.
Great at first and when new gear box was fitted then head gasket then electrics all within 5 months fair enough they gave it us back running but 14 months later head gasket goes again and they couldn’t give a dam even though it’s obvious the job wasn’t done correct will never use this garage again. Now I think they keep deleting bad reviews tut tut
More about Dickens Vauxhall Wrexham
Tuesday: 08:30 - 17:00
Wednesday: 08:30 - 17:00
Thursday: 08:30 - 17:00
Friday: 08:30 - 17:00
Saturday: 09:00 - 17:00
Sunday: 11:00 - 17:00