Hickman House Dental & Laser Clinic

Too many cancelled appointments. Wasted so much of my time travelling out.

Very popular dentist

For many years I have not had a problem with this surgery but unfortunately since Charlotte Lloyd is no longer seeing patients the service has gone down hill. Every appointment I have booked with Rhys has been cancelled and now today my hygienist appointment has also been cancelled. The surgery never put any cover in place so not to mess there customers around. I am now looking for another dental surgery.

I rang to book and sadly spoke to a very rude receptionist. She was rude from the first second we spoke and I ended up going elsewhere.

I use the nhs service here, and after many years of swapping dentists I finally found an amazing dentist I believe his Name is sandy rupra, sanjeep maybe? And would highly recommend him, I give him 11/10 he is by far an amazing dentist.

In response to the recent review, the patient was offered a number of emergency appointments to see his dentist at the practice today and tomorrow. None of these were suitable for patient so he was booked in later in the week

Our practice has a clear policy of seeing any patients with an emergency within 24 hours in line with current NHS and local protocol.

Emergency appointments offered will be at times we have space to see patients. We can't always accommodate late emergency appointments as the end of the day can be our busiest times and will not allow time to provide treatment.