Insight6 South Wales

Insight6 is a customer experience (CX) specialist company with a team covering the whole of the UK and Ireland. We are the customer experience experts working with more than 1, 000 companies. We measure, through our range of CX products, the entire end-to-end customer journey. At Insight6 South Wales we provide support and business development programs for businesses who wish to focus on improving their customer experience, staff engagement levels and ultimately grow their business whilst standing apart from their competitors. We measure and transform customer experience for any business, and we give your customers a voice, bringing to life exactly what they think and feel (through intelligent and heartfelt insight). We offer world class solutions with products and benchmarking processes to cover every customer touch point. Our recent 2021 Professional Services Client Journey report which surveyed over 256 professional services firms across the UK has uncovered some great examples of customer experience. To download https://www. /?_fs=7a5d2df3-464a-4c52-8f97-b1980aa4529f Solutions ➡️ Customer experience reviews (widely known as Mystery Shopping) ➡️ Training and development➡️ Customer journey mapping➡️ Customer online feedback➡️ Focus and listening groups➡️ Mentoring and coaching. At Insight6 South Wales we have worked with a number of high-profile businesses in the region such as Bluestone National Park Resort, The Royal Mint, JNP Legal, Edwards Coaches, Cardiff Airport and Cardiff University. "Working with Insight 6 South Wales has been a pleasure since day one. The results gained are extremely detailed and allow us to review, feedback and train staff to maintain and develop the high standards we know we produce. "Anthony Williams - General Manager - Royal Mint ExperienceTo discuss any aspect of our customer experience services, please email mel. evans@insight6.com or schedule a call.
Social Link - Linkedin: http://www. linkedin.com/company /insight6-south-wales
Employee Count: 1
Keywords: research services