Jones Motor Co Used Audi Centre

We had fantastic service from Jones Motor Co. in July, Keiran gave us the keys and just left us to it when we went to look at the car, no pressure to buy at all. Really friendly relaxed atmosphere. He arranged the transfer of a private plate for my wife and all the paperwork in just a few days. Gareth handed her the keys on collecting the car and explained all the controls to her making sure she was perfectly happy. They are great people to deal with ! Wouldn't hesitate to recommend them and will buy our next Audi from them when the times comes.

I must say I'm not sure I would believe any of the negative reviews having just purchased an Audi A4 3.0tdi Quattro special edition from the Chester Branch. I p/ex'd my M135i against the A4 and dealt with Keiran from start to finish. I cannot fault the customer service I received it was a 110% the A4 on collection looked immaculate, and having travelled 270 miles to pick it up it was really pleasing to see it in such a lovely condition. On my return home I emailed Keiran about the overmats which I thought maybe in the boot as valeters sometimes put them there, but alas not. No hesitation from Keiran he posted a complete set out on 48hr delivery. Overall I'm really pleased with the car and the customer service I received. I would travel 270 miles again to change it when the time comes. 1st class. Steve Smith

Very bad experience, extremely rude and confrontational manager. Worst ever customer service I have experienced - I was a customer and not a car salesperson despite the owner's response below which must say a lot in its own right.

We brought a car a recently and were very happy with the friendly service that we received. I would definitely recommend this garage without any hesitation.

Finally I found a car dealer I can trust - collected the car I bought, everything that was promised was done, during my initial enquiry over the phone, I was given an accurate and honest description, nothing was too much trouble when I got to the garage - this company is the best kept secret in North Wales.