Llanedeyrn Health Centre

Appointments seem very rushed, I understand this is due to cuts, not enough doctors etc. However I feel that as the doctor was already late in seeing me, the appt was rushed even more so.

On my second visit, when looking for hand sanitiser and being told there was some in the toilets I checked and there was no sanitiser or even soap for that matter. I told the receptionist and she sighed as she turned away, not saying anything to me... felt a bit rude and it’s a GP for god sake talk about hygiene.

Nothing against the staff it’s just not a very nice environment when you’re ill and are seeking help.

Pretty careless with prescriptions. I've been with the surgery throughout my university experience and only needed their services over the last year. I live in the city centre and need my repeat perscription sent over to boots and each month, the last 5 months have been continuously either forgotten about or dismissed leaving me without them.

Honestly not a very good doctors to be linked with one of the top Universities in Wales.

They have not given the best reviews of conditions I am going through, are very slow in providing extenuating circumstances when other surgeons do it faster. Calling up for morning appointments, which I would have to take the bus to get to (a huge hassle for a university student with deadlines). Even some of their doctors making feel worse about the situations I am in. They are VERY BAD at answering their phone calls and when they do, they claim I should have rung earlier when early is even earlier than their 8am opening. Also having a nurse on campus one day a week for the ATRiuM is not enough for all the students who have problems here.

I hate being negative, but the past 3 years with Llanederyn (especially this last one), have not been good to me personally.

Quick service. Seems organised despite cuts.