Natwest Bank

Having a problem with my account with reguards to money has not shown up that has been transferred rung up for help they asked for my sort code and account number so i said i would ring back because i had to find them & the reply was very rude!! Im not happy l. scoffed and said just wasted some of my time thats all (it went through to a call centre not the actual branch) the port talbot branch is actually lovely and helpfull!

Usually not enough counters open, sometimes long queues.