Reviews
Cafe on site while you waiting, but even better wetherspoons across the street.
On Tuesday there was trains cancelled so my disabled mother decided to wait in the snack cafe as she has a bad foot and bad back, meaning standing for long periods of time is very painful. After being sat down for no more than 5 minutes, a old short fat women working in the cafe decided to chuck out my disabled mother along with an elderly couple, both using walking sticks to assist with walking, meaning they had to stand for over 2 hours in order to wait for a replacement train. Unacceptable.
Absolutely disgusting womens toilet smelt like body odour and urine vile the money ppl spend on trains they should atleast pay for a cleaner
Staff are very helpful and trains are normally on time.
Plenty of seating area for people waiting for their trains.
The station houses two cafes and staff are pleasant at both cafes
I like this station, there are not a lot of facilities but good parking, good coffee and convenient.
I was fitted with a new hip in November 2014. I am now able to go upstairs at home and other places without any aid. I travelled from Neath to Cardiff on 9.25 departure from Neath. I had to be helped on to the train by another passenger as the "step" on the train was so high, even with passenger help, I still found it difficult to get onto the train.
I will be travelling by bus from now on as every bus I have travelled on has been adjusted for easy access.
When I questioned the lady who was checking tickets, I was informed that access to trains differ, some being lower that one I travelled on but others are even higher.
I am at a loss to understand the reason for making access to trains so difficult.