Papa John'S Pizza

Monday: 11:00 AM – 11:00 PM
Tuesday: 11:00 AM – 11:00 PM
Wednesday: 11:00 AM – 11:00 PM
Thursday: 11:00 AM – 11:00 PM
Friday: 11:00 AM – 12:00 AM
Saturday: 11:00 AM – 12:00 AM
Sunday: 11:00 AM – 11:00 PM

Reviews

User

They have really wonderful pizza and a very nice staff. Since I bought first time pizza here(after a big disappointment at Frank and Benny's) they are my favorites and I know I will continue to take pizza only from Papa John's :)

User

First time having papa johns since working there 9 years ago.
Not sure if management are following papa johns guidelines but there were 5 issues with the two Greek 15 inch I ordered and collected;

1) Portions of toppings were well off.
About 20g only of feta cheese, barely half a fresh tomato and about half a papa chilli pepper on a 15 inch pizza is a joke. I'd expect double that, so I expect management maybe trying to increase profits in this branch.
2) pizza was cut into 22 slices for some absolutely bizarre reason?
3) toppings started around 4 inches from the edge of pizza, so a 15 inch had the same toppings area of a 12 inch dominoes.
4) only one garlic and herb dip (did the double dip deal), instead got 3 of the garlic butter style dips, which isn't the nicest dip tbh (pretty much just oil mixed with garlic and stabilisers and butter flavourings).
5) No pepperoncini pepper in the box (similar to those green mild chilli peppers you get with a kebab).
Not sure if they've missed them out but this used to be a rather good and important trademark of papa johns take away.

Pizza wasn't bad but the biggest issue was definitely down to topping portioning as about 40% of the pizza was a cheese and tomato... without much cheese or tomato.

Other than that quite a tasty pizza with
good quality fresh toppings. Might have been a one off, if not they'll never compete with dominoes or pizza hut, which they could if they sorted portioning.

User

they made me wait,very bad customer service,he wouldn't even help me with the menu,i walked out!

User

Tried very politely to place an order but the employee did not speak English

User

I called Papa John's around 9pm tonight (2 hours before closing time) and ordered my food. I was told over the phone that delivery would take 1 hour and 30 minutes. 1 hour and 45 minutes later I called them back up again and asked where my pizza was. I was told the delivery was on its way.

25 minutes later, I strolled up to the shop and asked the guy at the counter why I wasn't receiving my delivery. There was just him and some other guy there. He rambled and said that they had "plenty of orders" around 9pm and had no recollection or confirmation that I had ordered food at all, despite the fact that I told him about how I had made my order over the phone.

Incompetent and unreliable service which is a huge disappointment. I do not recommend this establishment. I strongly urge you to try elsewhere.

User

Waited 1hr 20 for pizza. When it arrived was cold and the wrong toppings. When I called to get a refund I was sworn at and was told repeatedly that is wasn't there fault. I ordered online, so I could confirm it wasn't my fault. Dissapointed as papa John's have great pizzas, when they are done properly.

User

One order not delivered, next one cold and after 2 h! To bad Papa John's ! This is definitely my last order!

More about Papa John'S Pizza

Papa John'S Pizza is located at 208 City Rd, Cardiff CF24 3JG, UK
+44 29 2047 1222
Monday: 11:00 AM – 11:00 PM
Tuesday: 11:00 AM – 11:00 PM
Wednesday: 11:00 AM – 11:00 PM
Thursday: 11:00 AM – 11:00 PM
Friday: 11:00 AM – 12:00 AM
Saturday: 11:00 AM – 12:00 AM
Sunday: 11:00 AM – 11:00 PM
http://www.papajohns.co.uk/stores/cardiff-city-road/pizzas.aspx