Patisserie Valerie

Great selection of cakes, ordered a selection and every one was lovely. Staff are very nice and helpful.

Just ordered a small takeaway selection, so I stood there in rain while 2 male staff thought it was ok to chat up female clients inside.
Then when made them noticed I was waiting the very basic of service . Did like this place , but maybe the owner should be selective of temp staff, product is great but my service ......rating 2/10

Beautiful looking and tasty but expenisive in my opinion. At nearly £4 a cake to eat in, you're better off taking out for a whole pound less. And if you want 3 or more, then you can take out 4 cakes for £10. It was nice, but there are more kick ass desserts out there.

Amazing cakes. Great service. And most importantly it's clean!

If my rating was made on the cakes alone then it would be 5 Stars, The cakes are beautiful and value for money and will recommend them to anyone!
*HOWEVER* the staff service is dreadful, I think just once I had nice service from a male manager, apart from that every single time I leave unhappy with the service I received, the staff are always so moody with attitude, when I had an issue I spoke to a member of staff she didn't apologise once and made me feel super uncomfortable and as I walked off she held a gun sign to her head with her hand, to another member of staff working there she mouthed 'shoot me', very unprofessional.

Lovely cafe to relax with a delicious cake to go with your coffee as there are so many to choose from.

Man who served me was far too serious, he didn't smile once, I felt very unwelcome plus he didn't even make my cappuccino well, too milky & not hot enough & sadly my cake was warm/stale, I thought it would of been freshly made as they all looked amazing, so be careful everyone, as looks can deceive!

Great food, reasonable prices.

went there and wanted in line... then a couple came and pushed to the front of the queue... not impressed

Nice desserts, I prefer the one on Picadilly gy the Ritz hotel