Phone Mania - Cardiff

Monday: 09:00 - 19:00
Tuesday: 09:00 - 19:00
Wednesday: 09:00 - 19:00
Thursday: 09:00 - 19:00
Friday: 09:00 - 19:00
Saturday: 09:00 - 19:00
Sunday: 10:00 - 18:00

About Phone Mania - Cardiff

Based in CARDIFF, best prices & quality REPAIRS and ACCESSORIES for mobiles, tablets & laptops YOU THINK WE HAVE. Call today for a quote or just walk in.

Phone Mania - Cardiff Description

Phone Mania is a one stop shop for EVERYTHING your gadgets need! ! Whether its a smashed screen on your smart phone, tablet and laptop or any hardware or software issues, we are happy to help. From mobile phone and tablet cases to car holders and micro SD card we have it all. our range of products and services include all type of REPAIRS for Mobiles, tablets and laptops, AUX cables, USB cables, power packs, HDMI cables and converters, mobile unlocking, software and much more. That's why we say "YOU THINK WE HAVE".
It's easy to find us in the heart of Cardiff Queen Street, opposite Capitol shopping centre. We believe in quality products and services, so we provide excellent customer services with best prices in town. Seeing is believing, so we invite you to pay us a visit and we are confident that you won't be disappointed.

Reviews

User

Struggling to decide a nice Christmas 🎄🎄present 🎁🎁 for a loved one 💖💖💕💕 ? We have you sorted! 👍🏼👍🏼 We have 9 x 32gb and 2 x 64gb iPad Air all ready to sell!!! Hurry 🏃🏽‍♂️🏃🏽‍♀️ to get yours today while the stock lasts!!! #ChristmasPresent #PhoneMania #Ipadair

User

Last minute Christmas gift ideas 🎁🎉🎅🎅 We have a fantastic range of branded power banks!! 🔋🔋This festive season make sure all your family is connected! (No more excuse of battery dying 😜😃) Upto 50% discount ‼️

User

CLEARANCE SALE!!!!! 🗣😊 We have a variety of covers for iPhone 5/5S/5SE 📱on SALE .
1 cover for £3 OR 2 for £5 ONLY.
... Come , save yourself some 💷! #Sale #iphone5 #ProtectyourPhone #More4Less #LimitedStock #Hurry
See More

User

A smart, protective case for Samsung latest models! Protect your phone with this stylish case with a side slot . Now available in store! #Samsung #protectyourphone #style #protective #UmustHaveit

User

The latest craze ... FIDGET SPINNER!! Now available in store!

User

Anti Gravity, Nano suction case! Now available for iPhone 5/5S, 6/6S, 6+/6S+ and Samsung S7 and S7 edge .

User

New Selfie Cases available now in store!!

User

3D VR box, virtual reality glasses now available in store!!

User

Easter Sale 🐤🐰🐰‼️‼️(including repairs)

User

Wonderful Christmas gift Ideas!! Frozen, Avengers, Star Wars and many other Disney Headphones. Power Banks, selfie Stick and our excellent Buy 1 case, get 2nd half price #Christmas #Sale #Greatgiftideas

User

Great Christmas gift Idea!! 🎄🎄🎁🎁. Make any memory more special by adding a pic, text or both! A thoughtful bespoke gift for a loved one. ❤️💞 Get personal with Phone Mania!!

User

Last Day of SALE!!! 10% Off Everything! Yes, that's right EVERYTHING. Phone cases, batteries, power banks, speakers, REPAIRS!

User

SALE! SALE! SALE!!
Get bored seeing the same case on your phone for a long time?? Then take advantage for our wonderful sale "BUY 1 for £5, 2 for £7.99" (** Selected lines only**) 📱📱📳

User

iPhone 5S Screen Replaced in 20 mins!! Not only this, the customer walked out with a protective case and a tempered glass screen protector! Peace of mind for her😊

User

PHONES FOR SALE :
1) 5 x iPhone 5 (Different conditions and storage.) 2) iPhone 5s 3) Samsung Note 3 ... All Phones open to all networks. any questions, Please enquire in store.
See More

User

**NEW STOCK** Hi all, We have new stock for all phone models in our store now! Come by and have a look!!

User

Iphone 4S screen, fixed in just 20 mins!

User

Phones to sell: 1) Samsung S5- only opened to check, original box and unused accessories. MINT condition 2) 2x iphone 4S- unlocked to all networks 3) Samsung S3- unlocked 4) Sony Z1 mini- unlocked ... 5) Sony Z2- unlocked with original box and original accessories 6) Blackberry 9900- unlocked
See More

User

Top service. I got my sim card lodged in the holder slot and the owner was very helpful and friendly and fixed it without any issues. Thanks for the great service! �

User

This is such a great shop with super-helpful staff. On a visit to Cardiff I left my phone charger behind. My phone has an unusual charger socket, and it is difficult to get a spare charger. Phone Mania saved the day by supplying a charger that I could plug the battery into direct! So reasonably-priced and handy. Some time later, the charger plug snapped in the phone socket, so with this battery charger I can carry on using the phone, and don't have to buy a whole new one!"

User

The staff are really friendly and helpful. Went today as my son's phone was wet and he put it in rice. The rice ended up inside phone and would not charge. The member of staff managed to get the rice out and fix phone. I have taken other phones to this shop and have always had excellent service. Make this the first shop you go to, because I do .

User

The best phone repair shop in Cardiff! I had a broken power button so I had no use of my phone at all. They repaired it right on the spot in less than 10 minutes and even said there was no charge because it was so quick and easy to fix. I gave them a fiver for being so brilliant and promised I would give them a good review. Really helpful that they are open quite late so I could go after work in the evening. Very nice and friendly staff, I will definitely go here again if I have any more phone problems.

User

I've taken over 20 company phones here and each one has been returned in perfect working condition and very quickly. They've fixed many different types of problems, not just broken screens, and the customer service is outstanding. Highly recommend.

User

I went to fix the broken screen of my phone and I requested if I can get it on the same day. The staff was very friendly and they gave my phone just within an hour till I finished my shopping. It was absolutely hassle free and not too expensive.

User

Guys huge thank you for the support and efforts with my iPhone 5 no trouble was to much.



✔️new battery fitted as phone was not lasting long and phone mania replaced under warranty and fixed my side buttons and power buttons



Still had a phone issue phone kept Switching on and of mmm � so was sent to lab!



Now one happy phone user the phone looks to be fault FREE a great service from you guys can't thank you enough highly recommend.

User

Great service and would definitely recommend! Every time I've had a problem the staff have gone out of their way to help and have always managed to solve any issues I've had. Thank you so much �

User

Great Guy and staff ,super service , my phone problem sorted ,no fuss ,fair price ,will go back again and again ,great communication skills .

User

Fixed my wet Nokia 5 mobile.

Risk taken to open worth appreciating.

Who do not risk do not drink Champagne they say ;)

User

Fantastic service!! Had an issue with activating my iPhone 6 after an update. Went to Apple who said nothing could be done after I waited 2.5 hours. Went to 'Phone Mania' who solved the issue in 15 mins. Recommend their services to anyone. Can't go wrong. Thanks!!!

User

Really fast iPhone screen repair, Isha was so lovely and helpful! Thanks!!

User

Bought a iphone 5c off someone about two weeks ago and when i tried to activate it the phone wouldnt have none of it. Ended up in constant recovery mode � took it in to Apple and was told the phone was broken and nothing they could do about it as it was a software issue causing the activation process to fail. Just before i got to the point of throwing it away i decided to try Phone Mania. Im so glad i did because they sent it off to their lab and it came back WORKING and activated. My daughter is over the moon. Thank you ��

User

What a joke of a company!! Had my handset for well over a week. No contact from them keeping me updated as to what was happening. When I called them, all I was told that it was in the lab? (After the experience I've had, this is probably some garden shed at the bottom of some garden) I decided to pick my phone up and take it else where. You think that's the end...ohhhh no. Thought I'd check my phone out, see what's been tampered with. Only to find several screws missing that holds the tear casing in place. Phoned some plonker this morning, his reaction, "what do you want me to do about it" brilliant customer service.

So, DONT BOTHER, GO ELSEWHERE!!

User

Very unhappy at the moment with Phone Mania's service. My daughter paid £45 last week to have her iPhone 5 screen repaired, including a £5 screen protector. Within 4 days, the screen fractured again. She took it back Saturday and was led to believe that the repair would be free - within warranty - which is exactly what I would expect. When she went to collect it, they charged her £40 and refused to accept that they had said it would repaired under warranty claiming it must have been damaged, which my daughter says could not have happened as she keeps it in a case and she bought a screen protector. As a student, in her first week in Cardiff, I think this is a pretty poor service. When I phoned to follow up - I was told there was nothing they could do, but to speak to the manager, which I will do later today. In the meantime, am posting this to warn people to consider carefully before taking their phone into this shop. Will be happy to post appropriately if this complaint is addressed satisfactorily.

User

Payed 70 for my phone screen to be fixed and a glass screen protector, the home bottom on my phone was wobbly when I had the phone returned to me and I asked them to fix it and when they handed it back it was exactly the same, the screen smashed 3 days later from a little drop, they refused to do anything to my phone the ginger lady in the shop was very rude and had a lot of attitude and raised her voice to me which made me feel very uncomfortable so I left the shop, wouldn't recommend going to this shop as they use very cheap products , customer service is terrible and it's a complete waste of money

User

I took my iPhone 6 into be straightened and screen replaced, cost seemed reasonable (£55), picked up phone same day and walked away thinking how great they were, roll on 15 hours and a hairline crack has appeared on the screen along the line where it was straightened, took it back and immediately sensed they were looking to not honour the warranty and was absolutely right! Kept my cool at first but The only option they had was to pay more money for another screen...not their problem. Warranty worthless, no consumer rights and rude which got my back up so gave them a verbal both barrels. Looking at these reviews and those on google it doesn't look like I'm on my own either with similar stories of cracking screens and poor service.

User

I payed £65 for my daughters screen to fixed the man in the shop told me that there 3 month warranty would cover the screen so if it broke they would fix it again, that's the whole reason why I went to this shop. My daughters screen broke a few weeks later the first time she dropped it. when I returned to the shop they told me they wouldn't do it unless I payed £65 again, terrible customer service they were very rude, wasn't interested in anything I had to say. Wouldn't advise anyone to go to this shop, you can get screens fixed much cheaper else where and it won't be a cheap screen that breaks easily.

User

DO NOT TOUCH THIS COMPANY !!

My 12 year old daughter paid £70 of her birthday money as the Network IC Chip had failed in her iPhone 6. Initially the service was great until the phone went to the lab to have the chip replaced. The chip failed after 3 weeks and I was unable to return the phone until early October. I replaced the screen a couple of days before returning to store (3 weeks after the chip failed after replacement). They have now cited that I have damaged the chip when I replaced the screen even though this was 3 weeks AFTER I had advised them of the issue. They have refused to do any work under their warranty so I am going down the Consumer Rights Act 2015 where it is down to the retailer to prove I caused the damage. I have now had the phone inspected by another company and they have confirmed that the chip was never replaced but just reseated, this chip was damaged and they have also caused damaged to the antennae. It is bad enough that my daughter cannot currently use her phone but this company have rinsed her of her Birthday money !!!

Complaint is ongoing with Trading Standards and I will allow aporaoch OFT as this business has not even carried out the work that my daughter was charged for !!!?

User

Top service. I got my sim card lodged in the holder slot and the owner was very helpful and friendly and fixed it without any issues. Thanks for the great service! �

User

This is such a great shop with super-helpful staff. On a visit to Cardiff I left my phone charger behind. My phone has an unusual charger socket, and it is difficult to get a spare charger. Phone Mania saved the day by supplying a charger that I could plug the battery into direct! So reasonably-priced and handy. Some time later, the charger plug snapped in the phone socket, so with this battery charger I can carry on using the phone, and don't have to buy a whole new one!"

User

The staff are really friendly and helpful. Went today as my son's phone was wet and he put it in rice. The rice ended up inside phone and would not charge. The member of staff managed to get the rice out and fix phone. I have taken other phones to this shop and have always had excellent service. Make this the first shop you go to, because I do .

User

The best phone repair shop in Cardiff! I had a broken power button so I had no use of my phone at all. They repaired it right on the spot in less than 10 minutes and even said there was no charge because it was so quick and easy to fix. I gave them a fiver for being so brilliant and promised I would give them a good review. Really helpful that they are open quite late so I could go after work in the evening. Very nice and friendly staff, I will definitely go here again if I have any more phone problems.

User

I've taken over 20 company phones here and each one has been returned in perfect working condition and very quickly. They've fixed many different types of problems, not just broken screens, and the customer service is outstanding. Highly recommend.

User

I went to fix the broken screen of my phone and I requested if I can get it on the same day. The staff was very friendly and they gave my phone just within an hour till I finished my shopping. It was absolutely hassle free and not too expensive.

User

Guys huge thank you for the support and efforts with my iPhone 5 no trouble was to much.



✔️new battery fitted as phone was not lasting long and phone mania replaced under warranty and fixed my side buttons and power buttons



Still had a phone issue phone kept Switching on and of mmm � so was sent to lab!



Now one happy phone user the phone looks to be fault FREE a great service from you guys can't thank you enough highly recommend.

User

Great service and would definitely recommend! Every time I've had a problem the staff have gone out of their way to help and have always managed to solve any issues I've had. Thank you so much �

User

Great Guy and staff ,super service , my phone problem sorted ,no fuss ,fair price ,will go back again and again ,great communication skills .

User

Fixed my wet Nokia 5 mobile.

Risk taken to open worth appreciating.

Who do not risk do not drink Champagne they say ;)

User

Fantastic service!! Had an issue with activating my iPhone 6 after an update. Went to Apple who said nothing could be done after I waited 2.5 hours. Went to 'Phone Mania' who solved the issue in 15 mins. Recommend their services to anyone. Can't go wrong. Thanks!!!

User

Really fast iPhone screen repair, Isha was so lovely and helpful! Thanks!!

User

Bought a iphone 5c off someone about two weeks ago and when i tried to activate it the phone wouldnt have none of it. Ended up in constant recovery mode � took it in to Apple and was told the phone was broken and nothing they could do about it as it was a software issue causing the activation process to fail. Just before i got to the point of throwing it away i decided to try Phone Mania. Im so glad i did because they sent it off to their lab and it came back WORKING and activated. My daughter is over the moon. Thank you ��

User

What a joke of a company!! Had my handset for well over a week. No contact from them keeping me updated as to what was happening. When I called them, all I was told that it was in the lab? (After the experience I've had, this is probably some garden shed at the bottom of some garden) I decided to pick my phone up and take it else where. You think that's the end...ohhhh no. Thought I'd check my phone out, see what's been tampered with. Only to find several screws missing that holds the tear casing in place. Phoned some plonker this morning, his reaction, "what do you want me to do about it" brilliant customer service.

So, DONT BOTHER, GO ELSEWHERE!!

User

Very unhappy at the moment with Phone Mania's service. My daughter paid £45 last week to have her iPhone 5 screen repaired, including a £5 screen protector. Within 4 days, the screen fractured again. She took it back Saturday and was led to believe that the repair would be free - within warranty - which is exactly what I would expect. When she went to collect it, they charged her £40 and refused to accept that they had said it would repaired under warranty claiming it must have been damaged, which my daughter says could not have happened as she keeps it in a case and she bought a screen protector. As a student, in her first week in Cardiff, I think this is a pretty poor service. When I phoned to follow up - I was told there was nothing they could do, but to speak to the manager, which I will do later today. In the meantime, am posting this to warn people to consider carefully before taking their phone into this shop. Will be happy to post appropriately if this complaint is addressed satisfactorily.

User

Payed 70 for my phone screen to be fixed and a glass screen protector, the home bottom on my phone was wobbly when I had the phone returned to me and I asked them to fix it and when they handed it back it was exactly the same, the screen smashed 3 days later from a little drop, they refused to do anything to my phone the ginger lady in the shop was very rude and had a lot of attitude and raised her voice to me which made me feel very uncomfortable so I left the shop, wouldn't recommend going to this shop as they use very cheap products , customer service is terrible and it's a complete waste of money

User

I took my iPhone 6 into be straightened and screen replaced, cost seemed reasonable (£55), picked up phone same day and walked away thinking how great they were, roll on 15 hours and a hairline crack has appeared on the screen along the line where it was straightened, took it back and immediately sensed they were looking to not honour the warranty and was absolutely right! Kept my cool at first but The only option they had was to pay more money for another screen...not their problem. Warranty worthless, no consumer rights and rude which got my back up so gave them a verbal both barrels. Looking at these reviews and those on google it doesn't look like I'm on my own either with similar stories of cracking screens and poor service.

User

I payed £65 for my daughters screen to fixed the man in the shop told me that there 3 month warranty would cover the screen so if it broke they would fix it again, that's the whole reason why I went to this shop. My daughters screen broke a few weeks later the first time she dropped it. when I returned to the shop they told me they wouldn't do it unless I payed £65 again, terrible customer service they were very rude, wasn't interested in anything I had to say. Wouldn't advise anyone to go to this shop, you can get screens fixed much cheaper else where and it won't be a cheap screen that breaks easily.

User

DO NOT TOUCH THIS COMPANY !!

My 12 year old daughter paid £70 of her birthday money as the Network IC Chip had failed in her iPhone 6. Initially the service was great until the phone went to the lab to have the chip replaced. The chip failed after 3 weeks and I was unable to return the phone until early October. I replaced the screen a couple of days before returning to store (3 weeks after the chip failed after replacement). They have now cited that I have damaged the chip when I replaced the screen even though this was 3 weeks AFTER I had advised them of the issue. They have refused to do any work under their warranty so I am going down the Consumer Rights Act 2015 where it is down to the retailer to prove I caused the damage. I have now had the phone inspected by another company and they have confirmed that the chip was never replaced but just reseated, this chip was damaged and they have also caused damaged to the antennae. It is bad enough that my daughter cannot currently use her phone but this company have rinsed her of her Birthday money !!!

Complaint is ongoing with Trading Standards and I will allow aporaoch OFT as this business has not even carried out the work that my daughter was charged for !!!?

User

Top service. I got my sim card lodged in the holder slot and the owner was very helpful and friendly and fixed it without any issues. Thanks for the great service! �

User

This is such a great shop with super-helpful staff. On a visit to Cardiff I left my phone charger behind. My phone has an unusual charger socket, and it is difficult to get a spare charger. Phone Mania saved the day by supplying a charger that I could plug the battery into direct! So reasonably-priced and handy. Some time later, the charger plug snapped in the phone socket, so with this battery charger I can carry on using the phone, and don't have to buy a whole new one!"

User

The staff are really friendly and helpful. Went today as my son's phone was wet and he put it in rice. The rice ended up inside phone and would not charge. The member of staff managed to get the rice out and fix phone. I have taken other phones to this shop and have always had excellent service. Make this the first shop you go to, because I do .

User

The best phone repair shop in Cardiff! I had a broken power button so I had no use of my phone at all. They repaired it right on the spot in less than 10 minutes and even said there was no charge because it was so quick and easy to fix. I gave them a fiver for being so brilliant and promised I would give them a good review. Really helpful that they are open quite late so I could go after work in the evening. Very nice and friendly staff, I will definitely go here again if I have any more phone problems.

User

I've taken over 20 company phones here and each one has been returned in perfect working condition and very quickly. They've fixed many different types of problems, not just broken screens, and the customer service is outstanding. Highly recommend.

User

I went to fix the broken screen of my phone and I requested if I can get it on the same day. The staff was very friendly and they gave my phone just within an hour till I finished my shopping. It was absolutely hassle free and not too expensive.

User

Guys huge thank you for the support and efforts with my iPhone 5 no trouble was to much.



✔️new battery fitted as phone was not lasting long and phone mania replaced under warranty and fixed my side buttons and power buttons



Still had a phone issue phone kept Switching on and of mmm � so was sent to lab!



Now one happy phone user the phone looks to be fault FREE a great service from you guys can't thank you enough highly recommend.

User

Great service and would definitely recommend! Every time I've had a problem the staff have gone out of their way to help and have always managed to solve any issues I've had. Thank you so much �

User

Great Guy and staff ,super service , my phone problem sorted ,no fuss ,fair price ,will go back again and again ,great communication skills .

User

Fixed my wet Nokia 5 mobile.

Risk taken to open worth appreciating.

Who do not risk do not drink Champagne they say ;)

User

Fantastic service!! Had an issue with activating my iPhone 6 after an update. Went to Apple who said nothing could be done after I waited 2.5 hours. Went to 'Phone Mania' who solved the issue in 15 mins. Recommend their services to anyone. Can't go wrong. Thanks!!!

User

Really fast iPhone screen repair, Isha was so lovely and helpful! Thanks!!

User

Bought a iphone 5c off someone about two weeks ago and when i tried to activate it the phone wouldnt have none of it. Ended up in constant recovery mode � took it in to Apple and was told the phone was broken and nothing they could do about it as it was a software issue causing the activation process to fail. Just before i got to the point of throwing it away i decided to try Phone Mania. Im so glad i did because they sent it off to their lab and it came back WORKING and activated. My daughter is over the moon. Thank you ��

User

What a joke of a company!! Had my handset for well over a week. No contact from them keeping me updated as to what was happening. When I called them, all I was told that it was in the lab? (After the experience I've had, this is probably some garden shed at the bottom of some garden) I decided to pick my phone up and take it else where. You think that's the end...ohhhh no. Thought I'd check my phone out, see what's been tampered with. Only to find several screws missing that holds the tear casing in place. Phoned some plonker this morning, his reaction, "what do you want me to do about it" brilliant customer service.

So, DONT BOTHER, GO ELSEWHERE!!

User

Very unhappy at the moment with Phone Mania's service. My daughter paid £45 last week to have her iPhone 5 screen repaired, including a £5 screen protector. Within 4 days, the screen fractured again. She took it back Saturday and was led to believe that the repair would be free - within warranty - which is exactly what I would expect. When she went to collect it, they charged her £40 and refused to accept that they had said it would repaired under warranty claiming it must have been damaged, which my daughter says could not have happened as she keeps it in a case and she bought a screen protector. As a student, in her first week in Cardiff, I think this is a pretty poor service. When I phoned to follow up - I was told there was nothing they could do, but to speak to the manager, which I will do later today. In the meantime, am posting this to warn people to consider carefully before taking their phone into this shop. Will be happy to post appropriately if this complaint is addressed satisfactorily.

User

Payed 70 for my phone screen to be fixed and a glass screen protector, the home bottom on my phone was wobbly when I had the phone returned to me and I asked them to fix it and when they handed it back it was exactly the same, the screen smashed 3 days later from a little drop, they refused to do anything to my phone the ginger lady in the shop was very rude and had a lot of attitude and raised her voice to me which made me feel very uncomfortable so I left the shop, wouldn't recommend going to this shop as they use very cheap products , customer service is terrible and it's a complete waste of money

User

I took my iPhone 6 into be straightened and screen replaced, cost seemed reasonable (£55), picked up phone same day and walked away thinking how great they were, roll on 15 hours and a hairline crack has appeared on the screen along the line where it was straightened, took it back and immediately sensed they were looking to not honour the warranty and was absolutely right! Kept my cool at first but The only option they had was to pay more money for another screen...not their problem. Warranty worthless, no consumer rights and rude which got my back up so gave them a verbal both barrels. Looking at these reviews and those on google it doesn't look like I'm on my own either with similar stories of cracking screens and poor service.

User

I payed £65 for my daughters screen to fixed the man in the shop told me that there 3 month warranty would cover the screen so if it broke they would fix it again, that's the whole reason why I went to this shop. My daughters screen broke a few weeks later the first time she dropped it. when I returned to the shop they told me they wouldn't do it unless I payed £65 again, terrible customer service they were very rude, wasn't interested in anything I had to say. Wouldn't advise anyone to go to this shop, you can get screens fixed much cheaper else where and it won't be a cheap screen that breaks easily.

User

DO NOT TOUCH THIS COMPANY !!

My 12 year old daughter paid £70 of her birthday money as the Network IC Chip had failed in her iPhone 6. Initially the service was great until the phone went to the lab to have the chip replaced. The chip failed after 3 weeks and I was unable to return the phone until early October. I replaced the screen a couple of days before returning to store (3 weeks after the chip failed after replacement). They have now cited that I have damaged the chip when I replaced the screen even though this was 3 weeks AFTER I had advised them of the issue. They have refused to do any work under their warranty so I am going down the Consumer Rights Act 2015 where it is down to the retailer to prove I caused the damage. I have now had the phone inspected by another company and they have confirmed that the chip was never replaced but just reseated, this chip was damaged and they have also caused damaged to the antennae. It is bad enough that my daughter cannot currently use her phone but this company have rinsed her of her Birthday money !!!

Complaint is ongoing with Trading Standards and I will allow aporaoch OFT as this business has not even carried out the work that my daughter was charged for !!!?

User

Top service. I got my sim card lodged in the holder slot and the owner was very helpful and friendly and fixed it without any issues. Thanks for the great service! �

User

This is such a great shop with super-helpful staff. On a visit to Cardiff I left my phone charger behind. My phone has an unusual charger socket, and it is difficult to get a spare charger. Phone Mania saved the day by supplying a charger that I could plug the battery into direct! So reasonably-priced and handy. Some time later, the charger plug snapped in the phone socket, so with this battery charger I can carry on using the phone, and don't have to buy a whole new one!"

User

The staff are really friendly and helpful. Went today as my son's phone was wet and he put it in rice. The rice ended up inside phone and would not charge. The member of staff managed to get the rice out and fix phone. I have taken other phones to this shop and have always had excellent service. Make this the first shop you go to, because I do .

User

The best phone repair shop in Cardiff! I had a broken power button so I had no use of my phone at all. They repaired it right on the spot in less than 10 minutes and even said there was no charge because it was so quick and easy to fix. I gave them a fiver for being so brilliant and promised I would give them a good review. Really helpful that they are open quite late so I could go after work in the evening. Very nice and friendly staff, I will definitely go here again if I have any more phone problems.

User

I've taken over 20 company phones here and each one has been returned in perfect working condition and very quickly. They've fixed many different types of problems, not just broken screens, and the customer service is outstanding. Highly recommend.

User

I went to fix the broken screen of my phone and I requested if I can get it on the same day. The staff was very friendly and they gave my phone just within an hour till I finished my shopping. It was absolutely hassle free and not too expensive.

User

Guys huge thank you for the support and efforts with my iPhone 5 no trouble was to much.



✔️new battery fitted as phone was not lasting long and phone mania replaced under warranty and fixed my side buttons and power buttons



Still had a phone issue phone kept Switching on and of mmm � so was sent to lab!



Now one happy phone user the phone looks to be fault FREE a great service from you guys can't thank you enough highly recommend.

User

Great service and would definitely recommend! Every time I've had a problem the staff have gone out of their way to help and have always managed to solve any issues I've had. Thank you so much �

User

Great Guy and staff ,super service , my phone problem sorted ,no fuss ,fair price ,will go back again and again ,great communication skills .

User

Fixed my wet Nokia 5 mobile.

Risk taken to open worth appreciating.

Who do not risk do not drink Champagne they say ;)

User

Fantastic service!! Had an issue with activating my iPhone 6 after an update. Went to Apple who said nothing could be done after I waited 2.5 hours. Went to 'Phone Mania' who solved the issue in 15 mins. Recommend their services to anyone. Can't go wrong. Thanks!!!

User

Really fast iPhone screen repair, Isha was so lovely and helpful! Thanks!!

User

Bought a iphone 5c off someone about two weeks ago and when i tried to activate it the phone wouldnt have none of it. Ended up in constant recovery mode � took it in to Apple and was told the phone was broken and nothing they could do about it as it was a software issue causing the activation process to fail. Just before i got to the point of throwing it away i decided to try Phone Mania. Im so glad i did because they sent it off to their lab and it came back WORKING and activated. My daughter is over the moon. Thank you ��

User

What a joke of a company!! Had my handset for well over a week. No contact from them keeping me updated as to what was happening. When I called them, all I was told that it was in the lab? (After the experience I've had, this is probably some garden shed at the bottom of some garden) I decided to pick my phone up and take it else where. You think that's the end...ohhhh no. Thought I'd check my phone out, see what's been tampered with. Only to find several screws missing that holds the tear casing in place. Phoned some plonker this morning, his reaction, "what do you want me to do about it" brilliant customer service.

So, DONT BOTHER, GO ELSEWHERE!!

User

Very unhappy at the moment with Phone Mania's service. My daughter paid £45 last week to have her iPhone 5 screen repaired, including a £5 screen protector. Within 4 days, the screen fractured again. She took it back Saturday and was led to believe that the repair would be free - within warranty - which is exactly what I would expect. When she went to collect it, they charged her £40 and refused to accept that they had said it would repaired under warranty claiming it must have been damaged, which my daughter says could not have happened as she keeps it in a case and she bought a screen protector. As a student, in her first week in Cardiff, I think this is a pretty poor service. When I phoned to follow up - I was told there was nothing they could do, but to speak to the manager, which I will do later today. In the meantime, am posting this to warn people to consider carefully before taking their phone into this shop. Will be happy to post appropriately if this complaint is addressed satisfactorily.

User

Payed 70 for my phone screen to be fixed and a glass screen protector, the home bottom on my phone was wobbly when I had the phone returned to me and I asked them to fix it and when they handed it back it was exactly the same, the screen smashed 3 days later from a little drop, they refused to do anything to my phone the ginger lady in the shop was very rude and had a lot of attitude and raised her voice to me which made me feel very uncomfortable so I left the shop, wouldn't recommend going to this shop as they use very cheap products , customer service is terrible and it's a complete waste of money

User

I took my iPhone 6 into be straightened and screen replaced, cost seemed reasonable (£55), picked up phone same day and walked away thinking how great they were, roll on 15 hours and a hairline crack has appeared on the screen along the line where it was straightened, took it back and immediately sensed they were looking to not honour the warranty and was absolutely right! Kept my cool at first but The only option they had was to pay more money for another screen...not their problem. Warranty worthless, no consumer rights and rude which got my back up so gave them a verbal both barrels. Looking at these reviews and those on google it doesn't look like I'm on my own either with similar stories of cracking screens and poor service.

User

I payed £65 for my daughters screen to fixed the man in the shop told me that there 3 month warranty would cover the screen so if it broke they would fix it again, that's the whole reason why I went to this shop. My daughters screen broke a few weeks later the first time she dropped it. when I returned to the shop they told me they wouldn't do it unless I payed £65 again, terrible customer service they were very rude, wasn't interested in anything I had to say. Wouldn't advise anyone to go to this shop, you can get screens fixed much cheaper else where and it won't be a cheap screen that breaks easily.

User

DO NOT TOUCH THIS COMPANY !!

My 12 year old daughter paid £70 of her birthday money as the Network IC Chip had failed in her iPhone 6. Initially the service was great until the phone went to the lab to have the chip replaced. The chip failed after 3 weeks and I was unable to return the phone until early October. I replaced the screen a couple of days before returning to store (3 weeks after the chip failed after replacement). They have now cited that I have damaged the chip when I replaced the screen even though this was 3 weeks AFTER I had advised them of the issue. They have refused to do any work under their warranty so I am going down the Consumer Rights Act 2015 where it is down to the retailer to prove I caused the damage. I have now had the phone inspected by another company and they have confirmed that the chip was never replaced but just reseated, this chip was damaged and they have also caused damaged to the antennae. It is bad enough that my daughter cannot currently use her phone but this company have rinsed her of her Birthday money !!!

Complaint is ongoing with Trading Standards and I will allow aporaoch OFT as this business has not even carried out the work that my daughter was charged for !!!?

More about Phone Mania - Cardiff

Phone Mania - Cardiff is located at Queen Street, Cardiff
02920344224
Monday: 09:00 - 19:00
Tuesday: 09:00 - 19:00
Wednesday: 09:00 - 19:00
Thursday: 09:00 - 19:00
Friday: 09:00 - 19:00
Saturday: 09:00 - 19:00
Sunday: 10:00 - 18:00
http://www.phone-mania.co.uk/