Rhug Estate

To Celebrate our Christmas Shop opening online we are launching a competition to WIN a Rhug Estate Christmas Box with Garnish Pack.... worth over £120
All you need to do to enter is: ūüéÖ LIKE our page Rhug Estate ūüéĄ LIKE & SHARE this post
... The Competition will close on Saturday, 1 December. The Winner will be announced on 2 December 2018.
The Christmas Meat Box includes: ‚ÄĘ 6.5kg Dee Valley Bronze Organic Turkey (approximately 10-13 portions) ‚ÄĘ Garnish Pack Containing: o 420g cocktail sausages o 2 x 200g organic streaky bacon o 500g sausage meat o Welsh Speciality Foods Cranberry sauce
You can order your Rhug Organic Christmas Turkey or Goose now. Visit our online Christmas shop: https://rhug.co.uk/shop/christmas
ūüéĄūüéÖūüéĀ Pob Lwc / Good Luck ūüéĀūüéÖūüéĄ
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We are delighted to have been announced as a finalist in two categories of the The Rural Business Awards in the Wales & Northern Ireland Region 2018/19.
Rhug Estate is a finalist in the Outstanding Rural Diversification Project category and Farm Manager, Gareth Jones, is a finalist in the Rural Employee of the Year category.
Keep your fingers crossed for us - The winners will be announced on 16 October 2018 at the The Rural Business Awards Wales & NI event in Abergele.
... More information available on our website: https://rhug.co.uk/…/shortlisted-for-tw o-rural-business-awa…
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If you're wondering what to have for dessert after enjoying Sunday lunch in our Bistro today why not try this delicious Special our Head Chef, Elliot Mathew Knox, has created.
Passion fruit iced sandwich, white chocolate ice cream, passion fruit coulis and caramelised white chocolate bubble wrap.
Enjoy...

Time to get all the silage in before #StormHelene arrives

ūüéČ Win! Win! Win! ūüéČ
To celebrate our Farm Shop stocking Baravellis hand crafted chocolates we have joined with the Conwy company to offer customers a chance to WIN this stunning, hand-crafted, unique milk chocolate egg, worth £200, whilst donating to the #Miles4Meg charity.
Full story: https://rhug.co.uk/…/win-a-bespoke-rhug -chocolate-egg-worth…
... (It really is a real chocolate egg - visit the Farm Shop to see it and buy a raffle ticket to win it)
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Rosian is getting some cocktail making practise in ahead of our Cocktail Night on Saturday, 29 September. There will be 10 new delicious cocktails to choose from and the driver on each table will get a free mocktail. Full details are on our website: https://rhug.co.uk/events/cocktail-night< br> Have you booked your place yet? Tel: 01490 411 100 Email: bisongrill@rhug.co.uk or message us on Facebook.

We are often asked which wine goes well with the fresh fish we now have for sale in our Farm Shop.
The Hake recommends Natural Star Sauvignon Blanc. It is an organic and Fairtrade white wine which has a light and fruity taste. A wine that delivers a refreshing finish with hints of cloves and cinnamon.
#ThankFishItsFriday

Looks delicious ūüėč

Q. Why did the sheep cross the road? A. To get to the fresh grass....

Today is #BackBritishFarming Day. It is a great opportunity to celebrate the unique role farmers play in feeding the nation and caring for the countryside.
For over 300 years farming has been a way of life on the Rhug Estate. For the past 20 years Lord Newborough has chosen to farm the Estate's land organically to ensure a better and healthier world for the future generations.
#BackBritishFarming NFU Cymru #organicseptember Organic UK #feedyourhappy

Bistro Head Chef, Elliot Mathew Knox, has created this Special Fish Dish for customers to enjoy. Pan fried pollack, curried falafels, curried cauliflower purée, cumin roast cauliflower, roast gem, mint yoghurt, micro coriander and pomegranate.
To book your table ring: 01490 411 100

We think bees are the bees knees here at Rhug ūüźĚ
Our Farm Shop not only stocks honey from the Rhug Estate's beehives, we also stock Beebombs. Beebombs are filled with 18 species of wildflowers, native to Britain, which are perfect for pollinators. They don't need planting, just scatter the seeds on clear ground. Also in stock we have unique 'bee' greetings cards, aprons, tea towels, cloth bags and hand made wooden bee houses for solitary bees to take shelter in in your garden....
#bringthebeesback #RhugLovesBees
ūüźĚūüźĚūüźĚūüźĚūüźĚūüźĚūüźĚūüźĚūüźĚūüźĚū üźĚūüźĚūüźĚūüźĚūüźĚūüźĚūüźĚūüźĚ
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Fancy something different for #CheesyTuesday this week?
How about Sheep's or goats' cheese.
We have a selection to choose from The Cheese Fridge in the Farm Shop including:... Graces Goat's Cheese, Manchego Sheep's Cheese, Welsh Goat's Cheese, Rosary Goat's Cheese and Sykes Fell Sheep's Cheese.
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In keeping with our ethos to help educate the next generation, we are delighted to announce that Mared Williams has recently joined the staff team, on placement, for the next 10 months from Harper Adams University.
Mared, who lives near Llanwrst, is currently in her second year at Harper Adams studying for a Foundation Degree in Agri Business. As part of her studies she has chosen to undertake a 10-month placement with Rhug Estate to help put into practise everything she has learnt during her first year at University.
To read this story in full: https://rhug.co.uk/…/rhug-estate-helps- train-the-next-gener…

‚ö°Grab a Bargain ‚ö° Our single and double packs of organic chicken breast fillets are perfect for all sorts of classic dishes from home made chicken soup to salads and stews. The highly sought after meat is tender, juicy and totally versatile.
Both the single and double packs have 10% off this month when you order them online: https://rhug.co.uk/shop/meat/offers
.. . #MeatyMonday
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Have you visited our new Drive Thru yet?
We will be launching our new Autumn menu in the coming weeks.
This week we are changing our Farm Shop, Bistro and Takeaway opening hours to our Autumn opening times: ... Monday to Thursday: 8am ‚Äď 5pm Friday to Saturday: 8am ‚Äď 5.30pm Sunday: 8.30am ‚Äď 5pm
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The weather is perfect for sitting back and enjoying a good read this morning. Here's a great article in this month's Meat Management magazine on the history of Rhug. https://edition.pagesuite-professional.co .uk/‚Ķ/default.aspx‚Ķ Why not relax, with a hot drink and slice of home made cake, on the sofa in our Bistro. You can use our free wifi to read the article online ūüėČ

Our Head Chef, Elliot Mathew Knox, has created this colourful and tasty starter for Bistro customers to enjoy. Scorched mackerel fillet, celeriac remoulade, apple purée, dill oil and dill Why not book your table to enjoy Sunday lunch with us tomorrow and have this as your starter... To book your table telephone: 01490 411 100 or email: bisongrill@rhug.co.uk

a great stop..good food, pleasant and friendly staff, clean and pleasant...farm shop had all you could ask for and a nice little play area for the children

Yet another lovely lunch, super friendly staff and a chef who really cares.

Well worth stopping here for a snack.

Highly recommended

We accidentally found it whilst snow took us on a journey detour. I had planned on a simple hot snack but after being made welcome by friendly staff we were seated to then chose our lunch. My husband chose Croque Monsieur, his Dad chose Welsh Rarebit and I treated myself to Shepherd's Pie. We all were delighted with our choices. I have never enjoyed a meat pie so much before! Well done and many thanks. We had an attentive lady wait on our table and another friendly face as I paid the bill. The well stocked shop with quality products was great to look at. I would definitely return and recommend to anyone.

Visited for the first time yesterday. Was a lovely experience. The food was excellent and the gift shop was great. With loads of choice. Lovely gem in the middle of nowhere.

Totally up to date and has everything to offer !!

Tasty food and absolutely first class service. It is pricey, but happy to pay the extra as a contribution to the great environmental work they do.

My husband has a dairy and lactose allergy and the staff couldn’t have been more helpful. The lady got out the book with all the allergens in it enabling us to buy products that my husband could eat very impressed with the service thank you x

Lovely place, and a welcoming site on our 3 hour journey back home. Can well recommend the lamb and mint burgers ūüėúūüíú

Lovely meal on way to Snowdonia so popped in again on way back!! Speedy, friendly service, food lovely and very reasonably priced plus a great farm/crafts shop. Excellent ÔŅĹ

Love this place! Visit several times each year. Always buy something from the shop, be it food, craft work, books, cards or just a selection of olives. The beetroot sauce is a great improvement on tomato sauce! The ice cream is SO creamy. I call in the restaurant for tea, coffee or hot chocolate. I do however, miss the millionaire shortbread. When can we have it back PLEASE? One day my daughter and I had a salted caramel 'cake?' I mentioned at the till that it was a little too sweet. The waitress told the manager who said we didn't have to pay for it. Now that's what I call service! (And I wasn't even complaining). I have always found ALL the staff friendly and helpful, even the outside kiosk people. An added bonus for visitors is to take time out to drive down the road(Corwen)and filter left at the traffic lights(Chester road) and immediate left to view the historic Estate chapel nearby. It's

interior is stunning. See you next time! Cheers.

I‚Äôm a biker, I‚Äôve been going there for years and it gets better all the time specially the bacon BAP‚Äės mmmm ūüėč

I've got to say we had the most amazing meal in the restaurant, yesterday Tuesday 5th September, there was a small mix up with the bread used for Welsh rarebit which was an honest mistake and was offered a free starter as a way of apologising which I thought was a lovely gesture. The Welsh rarebit turned up and I have to say it was simply amazing, the Black Bomber cheese set it off a treat, the side salad was fresh and well presented, the Rhug loose leaf tea was fantastic & even ordered some from the shop to bring home, the staff were equally amazing and very happy to help, we even filled a table card out to show our appreciation for our superb food break, will definately be back again, please pass on our thanks to the restaurant girls, they do a difficult job at times.

Had the pleasure of calling in today and having a spot of lunch. Food absolutely delicious, staff so friendly. Would highly recommend this place.

Had a 5 course meal in the restaurant tonight after being the lucky winners of a competition. Every course was delicious, couldn't fault it. We will be back!

Great quality and the cafe does great food to warm you up....

Great place to sit and unwind on our travels. Food was fantastic...kids got to burn off the lovely grub in the outdoor play area. Big thumbs up from us

Brilliant time at breakfast with Santa this morning. Lovely breakfast, lots of activities for the kids and the Santa and all the staff were lovely and friendly. Our 4 year old loved it and had a really good present too that he Loved! I heard some have criticised this event in the past for not having a Welsh speaking Santa but the Santa even took the trouble to learn. Not that this would have mattered to us anyway. Brilliant morning. Thank you all, would definitely recommend you to others. Merry Xmas!

After knowing about this place for so long I've finally ventured up for the 5 course Tasting Menu and treated my mum for her birthday. The food was spot on and so tasty. Would highly recommend the place to anyone. Everything is fresh local and packed with flavour. The staff are so friendly and the Head Chef even came out of the kitchen to talk to all the customers which was an added bonus ÔŅĹ

Absolutely fantastic so handy on a long journey. Play area for children, animals to see. Lovely staff everything I'm pushing for the farm shop life experience wonderful. Orderd food outside outlet. So bissy lady was calm, informative helpful. I would recommend to vist this lovely place. Excellent for children, the shop is outstanding also toilets clean. One sentence use it it's fabulous.

Premium prices for good food never had a bad burger I must say but to start charging for sauce 30p a sachet is a bit much plenty of good food available elsewhere I must say

Only had time to go into the shop, but will return for feeding another day.

The shops produce was obviously good quality, with many organic items available. Some quite extraordinary choices in chutney & jam.

Had a chicken from the farm shop, which was very good. I do shop here on occasions, for special treats.

I like the shop here as it sells Welsh products and I like to support the local producers.

The meat always looks very appetising, hence my choice of an organic chicken for a treat.

Food was beautiful but they seem to have a major wasp problem so couldn't sit outside to eat it. This meant we had to sit in the car, which wasn't ideal as this was a pit stop and a leg stretch in the middle of our 6 hour journey.

Trip over to "Fayre" ¬£10 per adult.. ridiculous... won't be back next year ÔŅĹ

The shop is nice but do NOT purchase food from the outdoor food stall. The service there is dreadful and the wait time to be served is excruciatingly slow. We waited 45 minutes to get a bison burger which was not worth the wait. Staff seemed oblivious to this and didn't even apologise for the wait. Very average flavour and charged 15p for some onion that wasn't even properly browned. The girl serving the coffees seemed totally out of her depth. A customer asked for some napkin as there weren't any in the eating area - she was handed an unopened packet and asked to put them out herself! Bearing in mind the type of food they are serving the wait time and quality of food/ cooking is completely unacceptable

Stopped for a coffee on a long drive home, staff were pleasant, place is tidy and the single use cups are compostela - all good. But coffee was very poor, definitely not a flat white. Barista training required!!

Called in for something to eat and a coffee. Chose quarter pound Aberdeen Angus burger. So disappointed. Reasonable taste, but shrunk through overcooking and close to leather. Had similar at Goodwood a few weeks ago and was fantastic. Standards! Watched what others were eating and looked pretty similar thus had no confidence that a replacement would be any better so just ate it.

Always wanted to call here for a bite to eat, the food was really nice no problems with it at all, the place was buzzing with children having a great time, there were plenty seating although the tables were dirty we were sat in an area that was covered where all condiments were, however whist waiting for our food a lady came and emptied the bins pressed all the rubbish down with bare hands then continued to fill all the cutlery without washing her hands I couldn't believe my eyes, surely hygiene should be the first thing you are taught, lovely little place lovely people just one employee has made my mind up never to return that's such a shame. Sorry x

What has the potential to be amazing ends up disappointing in the silliest of ways. 25min waiting to order four hot drinks, then waiting another 25min for them to be made. This wasn’t a busy weekend, it was midweek. Outside in the hot food area the chips were like cheap frozen fries. It was really disappointing. Such a shame as this had great potential.

Dropped into here about 3pm today 10th June with my son after he competed in the North Wales Road Race in Corwen.

Firstly we both had the Bison burger meals. Hugely disappointing as the burger was very small and flat reminding me of a basic McDonald’s. The chips were thin and obviously frozen.

Given the title of this place we fully expected something more than a low quality low priced quick turnaround food.

Then we popped into the farm shop and bought two loaf cakes. One looked liked a very nice lemon drizzle cake and the other was the date and walnut.

Both tried on the day and both very dry and again very disappointing.

This place was obviously a very popular place given how busy it was but unfortunately our experience didn’t live up to expectations.

went there today for sunday lunch the beef was not the best food was warm not hot and charged £40 for too sunday lunchs we didnt want a starter or pudding we did have a coke each with this but ive had a lot better meals else were sorry will not be going there again very poor

Visited today and waited a long time to be served at the outdoor food/burger bar. Lots of staff standing around and only one girl serving and doing coffees. Bought two sandwiches, 2 cakes and 2 warm pasties which came to nearly £20, all the cash I had was a £50 note and it was refused! I had spent nearly half of it!!!

To whom it may concern

It has been a few years since we frequented this cafe. However on Wednesday we were passing and got quite excited by the thought of lunch at the cafe. We had very fond memories of the place. What a disappointment.

My husband wanted pulled pork which was on special board written in chalk. We arrived at 13. 00 only to be greeted with shrug of shoulders.....no we don't have that.!!!!

So we both opted for sausage bap which comprised of previously cooked slightly warmed sausages with what was like boiled onions in a bap that just collapsed. We were speechless where was that lovely smell of freshly cooked sausage and caramelised onion.

Needless to say we will not be returning.

Disappointed does not cover our thoughts.

Sue Farrand

Middling food at London prices

I’m sorry to say food not what we expected. Had crab cake which were like rubber ,tasted of msg and about the size of an Oreo biscuit. Could not eat them. It was about 15.30 and staff were cleaning up around us not too impressed

I've been going here for years prices have never been cheap but quality was good but now the quality and service are rubbish. Went today lady in the shop shown on the receipt as Carolyn couldn't be bothered no please thank you and even started using her phone whilst dealing with us! Went outside to get burgers I had minted lamb my wife had Aberdeen Angus. No taste I've had better from a fairground and I'm not exaggerating cardboard and tasteless you have to pay a pound for lettuce. You get a device to tell you when your food is ready they place it on the counter and walkaway again no comunication to the customer .I have in the past years recommended this to all of my friends and family all have gone and agreed how good it was but I will never go back and will tell everyone how low the standards have dropped and how they now treat their customers as an inconvenience.

I had the misfortune of communicating with Lord Newborough today and based entirely on how he thinks it is acceptable to treat people, I shall never go to Rhug Estate Farm Shop again and I shall tell anyone and everyone about this awful individual.

I am shocked to learn that the lamb and chicken that is being sold at rhug has been slaughtered according to islamic believes and rhug do not advertise this I have eaten there many times but unfortunately will not be again I am appauled that this is the case and as a non muslim find this unacceptable and would like to know why they are participating in this and yet not informing the diners please can you reply

a great stop..good food, pleasant and friendly staff, clean and pleasant...farm shop had all you could ask for and a nice little play area for the children

Yet another lovely lunch, super friendly staff and a chef who really cares.

Well worth stopping here for a snack.

Highly recommended

We accidentally found it whilst snow took us on a journey detour. I had planned on a simple hot snack but after being made welcome by friendly staff we were seated to then chose our lunch. My husband chose Croque Monsieur, his Dad chose Welsh Rarebit and I treated myself to Shepherd's Pie. We all were delighted with our choices. I have never enjoyed a meat pie so much before! Well done and many thanks. We had an attentive lady wait on our table and another friendly face as I paid the bill. The well stocked shop with quality products was great to look at. I would definitely return and recommend to anyone.

Visited for the first time yesterday. Was a lovely experience. The food was excellent and the gift shop was great. With loads of choice. Lovely gem in the middle of nowhere.

Totally up to date and has everything to offer !!

Tasty food and absolutely first class service. It is pricey, but happy to pay the extra as a contribution to the great environmental work they do.

My husband has a dairy and lactose allergy and the staff couldn’t have been more helpful. The lady got out the book with all the allergens in it enabling us to buy products that my husband could eat very impressed with the service thank you x

Lovely place, and a welcoming site on our 3 hour journey back home. Can well recommend the lamb and mint burgers ūüėúūüíú

Lovely meal on way to Snowdonia so popped in again on way back!! Speedy, friendly service, food lovely and very reasonably priced plus a great farm/crafts shop. Excellent ÔŅĹ

Love this place! Visit several times each year. Always buy something from the shop, be it food, craft work, books, cards or just a selection of olives. The beetroot sauce is a great improvement on tomato sauce! The ice cream is SO creamy. I call in the restaurant for tea, coffee or hot chocolate. I do however, miss the millionaire shortbread. When can we have it back PLEASE? One day my daughter and I had a salted caramel 'cake?' I mentioned at the till that it was a little too sweet. The waitress told the manager who said we didn't have to pay for it. Now that's what I call service! (And I wasn't even complaining). I have always found ALL the staff friendly and helpful, even the outside kiosk people. An added bonus for visitors is to take time out to drive down the road(Corwen)and filter left at the traffic lights(Chester road) and immediate left to view the historic Estate chapel nearby. It's

interior is stunning. See you next time! Cheers.

I‚Äôm a biker, I‚Äôve been going there for years and it gets better all the time specially the bacon BAP‚Äės mmmm ūüėč

I've got to say we had the most amazing meal in the restaurant, yesterday Tuesday 5th September, there was a small mix up with the bread used for Welsh rarebit which was an honest mistake and was offered a free starter as a way of apologising which I thought was a lovely gesture. The Welsh rarebit turned up and I have to say it was simply amazing, the Black Bomber cheese set it off a treat, the side salad was fresh and well presented, the Rhug loose leaf tea was fantastic & even ordered some from the shop to bring home, the staff were equally amazing and very happy to help, we even filled a table card out to show our appreciation for our superb food break, will definately be back again, please pass on our thanks to the restaurant girls, they do a difficult job at times.

Had the pleasure of calling in today and having a spot of lunch. Food absolutely delicious, staff so friendly. Would highly recommend this place.

Had a 5 course meal in the restaurant tonight after being the lucky winners of a competition. Every course was delicious, couldn't fault it. We will be back!

Great quality and the cafe does great food to warm you up....

Great place to sit and unwind on our travels. Food was fantastic...kids got to burn off the lovely grub in the outdoor play area. Big thumbs up from us

Brilliant time at breakfast with Santa this morning. Lovely breakfast, lots of activities for the kids and the Santa and all the staff were lovely and friendly. Our 4 year old loved it and had a really good present too that he Loved! I heard some have criticised this event in the past for not having a Welsh speaking Santa but the Santa even took the trouble to learn. Not that this would have mattered to us anyway. Brilliant morning. Thank you all, would definitely recommend you to others. Merry Xmas!

After knowing about this place for so long I've finally ventured up for the 5 course Tasting Menu and treated my mum for her birthday. The food was spot on and so tasty. Would highly recommend the place to anyone. Everything is fresh local and packed with flavour. The staff are so friendly and the Head Chef even came out of the kitchen to talk to all the customers which was an added bonus ÔŅĹ

Absolutely fantastic so handy on a long journey. Play area for children, animals to see. Lovely staff everything I'm pushing for the farm shop life experience wonderful. Orderd food outside outlet. So bissy lady was calm, informative helpful. I would recommend to vist this lovely place. Excellent for children, the shop is outstanding also toilets clean. One sentence use it it's fabulous.

Premium prices for good food never had a bad burger I must say but to start charging for sauce 30p a sachet is a bit much plenty of good food available elsewhere I must say

Only had time to go into the shop, but will return for feeding another day.

The shops produce was obviously good quality, with many organic items available. Some quite extraordinary choices in chutney & jam.

Had a chicken from the farm shop, which was very good. I do shop here on occasions, for special treats.

I like the shop here as it sells Welsh products and I like to support the local producers.

The meat always looks very appetising, hence my choice of an organic chicken for a treat.

Food was beautiful but they seem to have a major wasp problem so couldn't sit outside to eat it. This meant we had to sit in the car, which wasn't ideal as this was a pit stop and a leg stretch in the middle of our 6 hour journey.

Trip over to "Fayre" ¬£10 per adult.. ridiculous... won't be back next year ÔŅĹ

The shop is nice but do NOT purchase food from the outdoor food stall. The service there is dreadful and the wait time to be served is excruciatingly slow. We waited 45 minutes to get a bison burger which was not worth the wait. Staff seemed oblivious to this and didn't even apologise for the wait. Very average flavour and charged 15p for some onion that wasn't even properly browned. The girl serving the coffees seemed totally out of her depth. A customer asked for some napkin as there weren't any in the eating area - she was handed an unopened packet and asked to put them out herself! Bearing in mind the type of food they are serving the wait time and quality of food/ cooking is completely unacceptable

Stopped for a coffee on a long drive home, staff were pleasant, place is tidy and the single use cups are compostela - all good. But coffee was very poor, definitely not a flat white. Barista training required!!

Called in for something to eat and a coffee. Chose quarter pound Aberdeen Angus burger. So disappointed. Reasonable taste, but shrunk through overcooking and close to leather. Had similar at Goodwood a few weeks ago and was fantastic. Standards! Watched what others were eating and looked pretty similar thus had no confidence that a replacement would be any better so just ate it.

Always wanted to call here for a bite to eat, the food was really nice no problems with it at all, the place was buzzing with children having a great time, there were plenty seating although the tables were dirty we were sat in an area that was covered where all condiments were, however whist waiting for our food a lady came and emptied the bins pressed all the rubbish down with bare hands then continued to fill all the cutlery without washing her hands I couldn't believe my eyes, surely hygiene should be the first thing you are taught, lovely little place lovely people just one employee has made my mind up never to return that's such a shame. Sorry x

What has the potential to be amazing ends up disappointing in the silliest of ways. 25min waiting to order four hot drinks, then waiting another 25min for them to be made. This wasn’t a busy weekend, it was midweek. Outside in the hot food area the chips were like cheap frozen fries. It was really disappointing. Such a shame as this had great potential.

Dropped into here about 3pm today 10th June with my son after he competed in the North Wales Road Race in Corwen.

Firstly we both had the Bison burger meals. Hugely disappointing as the burger was very small and flat reminding me of a basic McDonald’s. The chips were thin and obviously frozen.

Given the title of this place we fully expected something more than a low quality low priced quick turnaround food.

Then we popped into the farm shop and bought two loaf cakes. One looked liked a very nice lemon drizzle cake and the other was the date and walnut.

Both tried on the day and both very dry and again very disappointing.

This place was obviously a very popular place given how busy it was but unfortunately our experience didn’t live up to expectations.

went there today for sunday lunch the beef was not the best food was warm not hot and charged £40 for too sunday lunchs we didnt want a starter or pudding we did have a coke each with this but ive had a lot better meals else were sorry will not be going there again very poor

Visited today and waited a long time to be served at the outdoor food/burger bar. Lots of staff standing around and only one girl serving and doing coffees. Bought two sandwiches, 2 cakes and 2 warm pasties which came to nearly £20, all the cash I had was a £50 note and it was refused! I had spent nearly half of it!!!

To whom it may concern

It has been a few years since we frequented this cafe. However on Wednesday we were passing and got quite excited by the thought of lunch at the cafe. We had very fond memories of the place. What a disappointment.

My husband wanted pulled pork which was on special board written in chalk. We arrived at 13. 00 only to be greeted with shrug of shoulders.....no we don't have that.!!!!

So we both opted for sausage bap which comprised of previously cooked slightly warmed sausages with what was like boiled onions in a bap that just collapsed. We were speechless where was that lovely smell of freshly cooked sausage and caramelised onion.

Needless to say we will not be returning.

Disappointed does not cover our thoughts.

Sue Farrand

Middling food at London prices

I’m sorry to say food not what we expected. Had crab cake which were like rubber ,tasted of msg and about the size of an Oreo biscuit. Could not eat them. It was about 15.30 and staff were cleaning up around us not too impressed

I've been going here for years prices have never been cheap but quality was good but now the quality and service are rubbish. Went today lady in the shop shown on the receipt as Carolyn couldn't be bothered no please thank you and even started using her phone whilst dealing with us! Went outside to get burgers I had minted lamb my wife had Aberdeen Angus. No taste I've had better from a fairground and I'm not exaggerating cardboard and tasteless you have to pay a pound for lettuce. You get a device to tell you when your food is ready they place it on the counter and walkaway again no comunication to the customer .I have in the past years recommended this to all of my friends and family all have gone and agreed how good it was but I will never go back and will tell everyone how low the standards have dropped and how they now treat their customers as an inconvenience.

I had the misfortune of communicating with Lord Newborough today and based entirely on how he thinks it is acceptable to treat people, I shall never go to Rhug Estate Farm Shop again and I shall tell anyone and everyone about this awful individual.

I am shocked to learn that the lamb and chicken that is being sold at rhug has been slaughtered according to islamic believes and rhug do not advertise this I have eaten there many times but unfortunately will not be again I am appauled that this is the case and as a non muslim find this unacceptable and would like to know why they are participating in this and yet not informing the diners please can you reply