Sports Direct

Messy store. Like a jumble sale. Changed hours with no posters (9 to a 9.30 opening) and then we're rude to waiting customers. Disappointing. Value doesn't have to mean contempt.

Awful awful manager called Carl at this store, bought a set of trainers within a week the thread started to untangle, the manager said that I deliberately did it, no apology and refused an exchange, stinking attitude. Took them to Cardiff bay and no problem they couldn't understand what the fuss was!! The staff are clearly miserable with such a sorry excuse of a manager at this store. He seems to think he's an expert in damaged Nike trainers. DO YOURSELF A FAVOUR AND GO TO THE CARDIFF BAY BRANCH.. AVOID THIS ONE! I have now written a formal complaint against the manager, hopefully sports direct will do the right thing and get rid of the bad apple of this store, a colleague even confirmed this man is a nightmare on the way out and apologised!!

I had 2 very helpful friendly staff who helped me find exactly what I wanted. They couldn't do enough for me and went back and forth to find footwear about 7 times! Great stuff (:

Not impressed with this store, poorly laid out and takes too long to get served. Make sure your purchases fit, they do NOT offer refunds only gift vouchers so once they have your money you won't get it back!

No card system for American cards. Service usually friendly and quick. But stop offering magazines! :-)

They have items labelled with a price but once you go on till they make you pay another price. Pay more attention on your job

Can't remember seeing an employee smile in there. Probably what you get when you don't treat them as human beings.

Cheap but not a brilliantly organised store. And don't treat their employees right.

When it comes to buying any sporting goods my first port of call is sports direct.
You can find great quality sporting goods for affordable prices.
Although there is usually a long wait at the till.