Sts Holidays | Snowdonia Tourist Services Ltd

terrible service,we rented a cottage that we had used several times before,but owners sold it and now in hands of STS. The place clearly had not been cleaned,cobwebs,dirt,dust,stained bedding,and mattress.black mould in fridge,we complained,they asked us to send photos which we did,they insisted it had been cleaned,and did not seem to accept my complaints,and said they were waiting to hear from owner,still waiting for explanation,the anti bac wipes in photo are from dining room table,the second pic.is mould in fridge,the 5th pic.is stains on mattress

July/august 2017 excellent location with beautiful views unfortunatly the Sea View Bungalow (ael y don) was a little worse for ware with poor cleanliness and old and tired furniture some safety issues not worth the £837 we paid for a week. Snowdonia tourist services not helpful when complained, basically just a booking agent with little or no regard for customers when issues raised.

Excellent location with access to so many amazing places to expore. Loved seeing the steam train, the balcony is practically on top of the platform :)
Very comfortable and clean. Had an issue with the blinds in the bedroom letting a bit too much light in for me to get to sleep.

I had a great holiday with STS Holidays in Beach Chalet at Aberdesach. I called up and got straight through to a person, no machine or annoying music! Ask for somewhere near a beach that accepted dogs and they told me about this chalet. It was perfect! The chalet is right on the beach and to top it all off the sun sets right in front of Beach Chalet! I would come again or ask Snowdonia Tourist Services to find me somewhere up in the mountains next time.

As an owner of one of their letting properties I thoroughly recommend this family run, locally based holiday home letting agency. The team at Snowdonia Tourist Services are efficient and are always available to help and advice. Our many returning guests are generally full of praise for their efficient, informative and friendly service too. Their expertise in marketing our holiday home to nice guests who treat our valuable holiday home with respect is very reassuring. We also appreciate their local knowledge of the business and help with compliance and safety issues. We have benefited from insurance deals through them and they've helped us save over a £1400 a year in our running costs. Keep up the good work.

I can categorically say they are the most honest and trustworthy agency I
have dealt with. They always deal with guests and owners in a professional
and kind manner and if there is a problem they will address and sort it
straight away to the point that they go out of their way to please - they
will always go the extra mile. I have been dealing with STS for nearly 18
years now and never had one problem with them. You can feel confident in
booking your holiday with this agency

I have used STS for over fifteen years to help rent several different holiday cottages. I have found their team to be on the ball, and responsive to the needs of both holidaymaker and property owner. I have always relied on the boss, Mrs Gwen Thomas to provide me with what feels like a personal service. They have been excelled at helping my guests and I overcome the occasional problems that crop up at all properties. The team as a whole also have a real wealth of local knowledge to help guide holidaymakers who choose to come to this beautiful area. They really do extend themselves to meet the needs of those renting holiday properties. I can’t recommend them highly enough.