The Green Machine

Entered the shop to find a bespectacled bearded young man who gave me the "What the hell do you want?" look. He then shouted for James and carried on playing on his phone.
James (not Findley) was very courteous and very quickly packed my online order and sent me on my way.

Hardly any displays, was really disappointed. Staff just carried on doing stuff like we wasn't even there and the unit isn't very easy to find also messy inside. The shop definitely doesn't do the videos any justice at all.

I hate leaving bad reviews but felt compelled to do so.
Excellent videos and interesting journals on website.
However, they were unwilling to help (and rather rude about it) when I emailed a question, which would have led to an online order. When a business puts you off purchasing from them that is not good business.
Disappointed.

This used to be THE place to go for your aquascaping needs before the Internet shops took off. It is still a very good and interesting shop and we'll worth a visit though. They stock most of the ADA range (super expensive stuff!) as well as plants and fish (quite limited). The main display tank is amazing and does change. However, for me, I feel that I can get the same quality for much cheaper elsewhere.

Fantastic shop and helpful staff but going towards online sales more than having a display shop. Will probably shop online in the future.

Used to purchased a diffuser which was of poor quality and over priced. Had to go through PayPal to get money back even thoguh item was faulty. Paypal refunded me almost instantly.

TGM really went out of their way to help me on what was my first & only a very small order. Thanks for all the help.