The Oriel Country Hotel & Spa

The stay for my wife and I was good. The room was clean and tidy but a little dated. The hot tap was really hot and no warning about it. The spa was fine. We had massages which were really good, but the swimming pool was a little dirty, the surrounding floor around the pool was a little uneven. The food was really good in the evening. Breakfast was good too, however one morning we got tea but the water tasted and smelt like coffee. All in all. We would stay again.

Very good value hotel. Needs decorating in some bedrooms but not terrible. We ate at the hotel one night and enjoyed the food, even my fussy 15 year old son enjoyed his meal. Nice swimming pool although children have to be out of the pool by 5.00 pm each day.

My mother booked afternoon tea for us, the menu on the website sounded delicious. However on arrival we were served our afternoon tea and it was nothing like what was on the menu, the presentation was awful, the sandwiches were not on fresh bread, they were not made up as menu was offering, the scones were stale, no butter, no pot of hot water, for the price it really was disappointing!! We sat in the conservatory looking out onto rotten and mouldy windows, the reception area had a case of wilted flowers and stagnant water . We won’t be re visiting

An awesome hotel. Great prices and a fantastic home from home. Their bedrooms are large and spacious and all the staff are friendly and approachable. Nothing is too much bother for them and the Next time I am in North Wales I will book in here. The food in the restaurant is also good quality and plentiful whilst the prices are very much in line with local pubs. We had a wonderful 6 days here. The one and only drawback is they only have 1 room with a walk in shower and in this day and age I find that unacceptable. Getting in a bath is not easy for the elderly or disabled and walk in showers are so much more practical.

The hotel was well presented, and for my particular training course plenty of signage was in place. This allowed easy navigation of their many suites. The suite we were in was clean and tidy although the batteries were out in the clock above the door! The outside grounds were lovely and kept to a decent standard. All in all a good venue. Previously had a works Christmas party here too which we a great laugh.

Slightly dated decor but we found the room and communal areas clean and tidy. The room was more than adequate for us as a family of 4 (2 adults, 2yr old and 3mth). In fact we fit our travel cot in alongside the one provided. Food was lovely, would recommend the lamb shank. Although we found the menu was a bit limited. Thoroughly enjoyed the pool and grounds with little ones. Staff we had contact with were very accommodating and allowed us to decorate the table for our parents anniversary. Were very child friendly. Massage was brilliant. Only issue was when brother in law asked for a sandwich before 2pm on a Saturday to be told the chef was too busy.

Super thin walls, Spa is pointless (part time therapist) pool and gym open to non residents. Tired decor. Double glazing does little to stop traffic noise.
However, helpful hotel staff, clean rooms, warm. Great water pressure, so shower was good.
Shame really as nice building and lovely conservatory area.

Had a lovely stay the staff were excellent and looked after me very well. Spa treatment was very relaxing. The food was great and a good price. Will be visiting again

Lovely place, has clearly been invested in, and you can see little ongoing refurbishments and improvements everywhere. Pleasant pool and sauna, polite staff, lovely food. The only thing that lets it down is the exterior. The sign is cheesy, old fashioned and dirty, and the car park makes it look a bit grim. Terrible first impression that completely changed once we got through the door! Would stay again.