Tyn Lon Garage Ltd

Rang requiring some prices on cars, the guy I spoke to sent prices over by email straight away to be fair but there has been no contact since, no follow up call or anything. This was three weeks ago.

Paul was a pleasure to deal with... No pressure and very pleasant

RACIST AVOID IF YOU ARE ENGLISH

I seen a V40 car online an enquired about it, I decided to buy an approved Volvo, I called the garage spoke to a really friendly guy called Emry got a good deal and arranged a viewing and a test drive and if all being well would pay and collect that day. I was coming from Portsmouth and confirmed the day before all was ok.

After a long train ride I was collected from Bangor station and went to view the car. There were a couple of minor problems but one very serious obvious problem the drivers window was severally scratched. After much talking between them in Welsh which I thought was rather rude they said that they would discount the cost of a new window from the price" I said you "mean the part and its fitting from a Volvo dealer?" After more conversation in Welsh between Emry and his manager I was told "No you got a good enough deal as it is!!!!"

After much more talking it Welsh between them I asked "could they not replace the window now" No but we can do it in the morning.

I have come all the way from Portsmouth to Wales "where do I stay I asked" " that's up to you," I was told. no offer of a hotel or even payment towards it after a mistake by them. So I paid for a hotel and viewed the car again after the repair and returned home.

Emry was a nice guy, he tried his best and as he said "Sorry but its not up to me"

BUT YOU HAVE TO ASK YOURSELF THE STANDARD OF INSPECTION CARRIED OUT WHEN THEY MISS AN OBVIOUS FAULT LIKE THIS.

1st Class Service repairing our Volvo C70 roof fault. Diolch am eich help.