Vale Resort

Spa
4.4 star rating
9

Reviews

User

The rooms were spacious and modern and the ensuite shower was amazing. The bed was huge and our balcony opened up on to the golf course which provided exquisite views. Staff were friendly and helpful (even when I accidentally set a croissant on fire at breakfast) would highly recommend

User

World class. Fantastic place to bring the family. Special mention to Sarah & Meg for their outstanding service in the restaurant. Would definitely come here again.

User

Attended s wedding reception. The buffet was excellent. The carvery was a roasted hog. Bar staff and table staff were friendly and efficient. I was impressed with the cleanliness and decor. Thoroughly enjoyable evening.

User

A faded glory or failing to meet expectations? The hotel may be home to the Wales football team, but it's a tad tired. My room was a mix of decor and furniture, little of which matched. The double bed was two singles together, which led to a less than perfect night's sleep. Elsewhere, the gym was large and well equipped, with a superb 20m swimming pool, and the restaurant served an excellent steak and chips, so it's not all bad at all. Staff service was also top notch. Sadly, it's not enough to rescue the whole, and only its location and leisure facilities would tempt me back.

User

My friend bought me a spar day as a birthday present. It was a lovely day we had hour treatment of our choice which had to be booked in advance and the day you wanted to attend. We had lovely buffet lunch with juices in with price and plenty there. Other drinks you had to pay for but plenty of water machines around. Full use of all the facilities including pool jacuzzi and steam rooms. Overall we had lovely day a lovely treat for a special occasion.

User

Excellent hotel . Facilities second to none. Rooms clean and large. Food was excellent and hotel staff great. Location was great as we needed to be in Cardiff. Spa was very clean and gym excellent

User

Lovely hotel, a calm oasis. Afternoon tea was nice but nothing significantly special. But it was a nice afternoon with my wife and would go again to experience the calmness.

User

Lovely hotel, great rooms, lovely food. Not tried the golf or leisure facilities but they look great too! Recommended.

User

We arrived one and a half hours early for our Sunday spa, dinner bed and breakfast but were given our room straightaway on the 2nd floor. We took our cases up and then went to the spa. Our break included a 25 minute treatment each which was scheduled for 5:30pm. This was a little late for us but they were very accommodating and amended it to the following morning. We then spent the next 4 hours enjoying the pool, jacuzzi, sauna, steam room and the sensory rooms . The spa has more of these than any other we have attended and all staff were great. In the evening we ate a 3 course meal in the Vale Grill where we were commendably served by Emilio who made our evening flow so easily he deserves the staff member award of our visit. We then retired to our room where we slept well . The bed was very comfortable and the pillows felt fresh and fluffy. The following morning we visited the Vale Grill again where breakfast was served. This involved an area where cereals, yogurt, dried and fresh fruits and a chef's smoothie were available. Another area had juices and another area toast, pastries and other items were spread. There was a cold and hot buffet and we both are well! After this we checked out easily and then went for our treatment. We had a back, back and shoulder massage. Lorna was my masseuse and treated me so well considering I have just undergone a spinal operation. I thank her also. We then utilised the sensory rooms before leaving. Though the resort may need a little TLC or renovation in areas the overall work of the staff and the quality of the food and spa made this worth 5 stars.

More about Vale Resort

Vale Resort is located at Hensol Park, Hensol CF72 8JY, UK
+44 1443 667800
http://www.valeresort.com/