Browns At The Quay

About Browns At The Quay

Worcester’s finest waterfront boutique hotel and restaurant

Browns At The Quay Description

Set on the beautiful and tranquil setting of the River Severn's South Quay just a stones throw away froml the hectic city life. This spot is an absolute favourite for families and visitors to Worcester alike. At any time of day enjoy relaxing while the children play in the fountains, or feed the swans on the river.
Start your day relaxed. Join us for a morning tea or coffee, or get set for the day with a continental style breakfast

11am - 3pm: Want to escape the city buzz for a relaxed lunch? The Quay offers a modern and multicultured variety of choices for a quality lunch. Italian and flat breads, pastas, tapas, and daily specials.

3pm - 5pm: The traditional english afternoon tea. A selection of teas, cakes, pastries sandwiches and everything you need to enjoy the beautiful River Severn views.

5pm: Looking to dine out for the evening? Want to treat friends or a loved one? Then book in with us for our evening service. Make a choice from our fresh fish counter, or select from our menu of specials designed by our top team of chefs. Experience the heighst of fine dining and enjoy an exquisite evening.

Late: We take you late while you enjoy the sights and sounds of the South Quay. This is a time for a wide ranging choice of cocktails, wines and champagnes, a perfect finish to the day.

The Quay also offers a conference room available for corporate events or private hire. With a variety of options, including cocktail making courses, and wine tasting with a selection of the best wines from across the world. We can tailor the experience to your needs. Contact us to discuss your options.

Reviews

User

Who’s got that Friday feeling? Every Friday we’re treating you to 50% off selected bottles of FIZZ! 🍾🍾

User

We are now stocking BLUE WINE.
Gïk Blue combines red and white grapes to produce a sweet, electric blue wine.
If you like sweet why not come try a glass or two?

User

EVERY THURSDAY WE TREAT YOU TO STEAK THURSDAY!
£50 for two people including wine tasting, two steaks, sauces, sides and one bottle of wine. Book now on our website using open table or contact us on 0190525800.

User

Come and enjoy the glorious sunshine, dine on our river view terrace and enjoy the exquisite food and drink. Book your table now on our website using open table, or phone us on 0190525800.

User

SUNDAY FUNDAY! Glass of Pimms £5 and Large Jugs only £15 perfect for sharing!

User

We’ve reached 1,000 followers on Instagram and it just happens to fall on a Friday... Thank FIZZ it’s Friday! 🍾🥂

User

Join us today for a fantastic Sunday Lunch. Some tables still available. Call us on 01905 25800 to book your table or book via our website. www.brownsworcester.co.uk

User

BROAD BEAN, PEA & GOAT CHEESE PÂTÉ. Shaved asparagus, focaccia croutes, fennel & lime dressing.

User

Who’s got that Friday feeling? Every Friday we’re treating you to 50% off selected bottles of FIZZ! Drink drink drink 🍾🍾

User

BOTTOMLESS FRIDAY has just became even cheaper! £32 for 2 course’s not forgetting the bottomless white wine , red or prosecco to compliment your meal 👌🏼 Book through our website now https://brownsworcester.co.uk or contact us on 01905 25800.

User

CHATEAUBRIAND TO SHARE! Dauphinois potatoes, buttered kale, portobello mushroom, béarnaise sauce, blue cheese and truffle sauce.

User

BROWNS’ FISH GRILL Chargrilled tiger prawns, scallop, sea bass & salmon, sweet potato purée, spinach & Thai red curry sauce 🍤 Book with us now through our website www.brownsworcester.co.uk or phone us on 01905 25800.

User

Tomorrow night our bottomless prosecco offer continues, now with an even better price of £32.00 for 2 courses!! (including bottomless prosecco, red or white wine) Book via our website www.brownsworcester.co.uk or just call us on 01905 25800 #welovesummer

User

During the week we can reserve tables for you on our lovely riverside terrace! Book now on our website using open table or ring us on 0190525800.

User

Join us this evening on our riverside alfresco terrace . Half price fizz all night. #worcestercricketclub #worcester #fizz #sun

User

Thursday is our fantastic steak and wine night! £50 for two people including wine tasting, two steaks, sauces, sides and one bottle of wine!

User

Why not book a table on our riverside terrace. Serving dinner tonight from 5pm. Just call us on 01905 25800 or book via open table #welovesummer

User

What a beautiful video of our beautiful city!

User

Wow the food to die for !👍🏻

The decor stunning

Had a very relaxed lunch excellent service thank you

User

What a lovely place, we stayed the night and was not disappointed. The room was beautiful and the staff were so friendly and attentive. I travel a lot around the world with work and have to say that it was the best breakfast I have ever had!

User

Went with family and me n hubby had te sunday roast chicken to share, and our cousins had the pork loin to share and it was exceptional! Plenty of veg roasties mash ect the only fault i can say was the gravy was very watery.

I would highly recommend and go again

User

Went here for brunch when we visited Worcester to stay when we went to Cheltenham races for my friends 50th. Some of us wanted the breakfast martini but they didn’t have some of the ingredients so offered us espresso and porn star ones. The food was absolutely lovely I cannot fault it at all I had the poached egg and muffin with bacon and it was lush. There were 11 of us and we all really enjoyed what we had ordered. The staff were lovely and even when the bill was wrong they were so helpful and willing to spend the time to get it right (apparently the till was adding up wrong) so in the end we agreed on a price. The actual restaurant was decorated beautifully with crushed velvet seats that looked lovely. Would recommend and am thinking of going back to stay in one of there boutique rooms.

User

We stayed for our wedding anniversary in the suite. It was perfect. Friendly staff, made to feel very welcome. Amazing room so unique to any other hotel we have stayed at which was refreshing. Loved our stay that much booked our return visit upon check out. Thank you look forward to next time.

User

We stayed at Browns on 16th June... it was actually our wedding night, when we booked in we turned up with approx 30 of our guests for a few drinks before our wedding reception started.... we were greeted with a very warm welcome and they had set aside a roped area for us... our stay was lovely very comfortable and breakfast was perfect

User

The best place to be on a summers afternoon, lovely sandwiches and drinks, great restraint too, can fault it.

User

Thank you to Richard for taking the time to show us around the hotel rooms. They really are stunning. A lot of hard work and creativity has gone into this project. Congratulations to everyone involved ��

User

Oh my! What a find. Lovely in every respect. We stayed in room 301. High ceilings, huge room with at least six windows overlooking the River Severn at the swan sanctuary, lovely staff, and the BEST breakfast. Superb.

User

Lovely staff, very nice food, great service!! Excellent experience, nice choices of menus. Also a great warm welcome! Definitely be going back! 💋😀👌

User

I was in a group of 12, we had excellent food and service. Will definitely be going again

User

I stayed here with my husband for one night. The hospitality was very good. A warm welcome on arrival, a complimentary glass of prosecco. Our room was beautifully clean. Small touches like fresh milk for the tea in the fridge was great. We were on the top floor and found out by accident from the ladies who were cleaning that the lift wasn't working. It didn't matter to us but it could have and we had the extra struggle down with our bags ( on arrival our bags were taken to our room). A minor niggle though . We ate in the restaurant and the food was perfect. The waiting staff were very friendly and the service was excellent. I would recommend this place. We loved it.

User

Had a fantastic time for our 15th anniversary, the food was awesome and the service from the staff was brilliant. Very warm atmosphere great people would definitely recommend this to anyone �

User

Had a fabulous Sunday Lunch here for 4 people. Haven’t been in a while but delighted to say it’s still every bit as good. Even though it was very busy the staff were still extremely attentive. Very impressed with all the dishes, especially the meats which were melt in your mouth good. To finish we had the dessert sharing platter which was a taste of everything & a perfect finish to a perfect lunch.

Can’t wait to return.

User

Can’t pick a single fault....

Staff, food, view just perfect

Have the steak it’s yummy...... ���

User

12 of us thoroughly enjoyed our meal with you last night very good value for money on the unlimited prosecco menu food was excellent

User

Lovely hotel, warm greeting on arrival. On checking out this morning the language from the man shouting service in the kitchen was bad, the lady checking us out apologised.

User

Had a fantastic evening, we had the Friday fizz, duck and crab starter were lovely, the Merlot was awful included in the offer but waitress let us change, so charged it to prosecco so happier. The beef main course medallions was lovely, sea bass was overlooked unfortunately, brownie fabulous, trifle tasteless. Overall a lovely evening and would return.

Bit naughty that drinks bought at the bar are added to the main bill and incur a service charge.

User

We had very high expectations on arrival as we were greeted warmly and the decor look fabulous. After waiting over half an hour for our table, which only came about because i asked if it was ready, we were then shown to the very rear of the restaurant our disappointment began. We ordered 3 fillet steaks at £32 each and received 2 very small steaks (more 6oz than 8oz) and one inedible, tough, fatty piece of meat. On sending back we were told the chef confirmed it was a fillet but there was none left. In my experience you do not get sinew and fat on a piece of fillet steak. We were offered replacement sirloin but by this time the other diners had finished and the waiter said it would be taken off the bill. When the bill arrived after waiting an eon for the coffees the card machine worked on the 3rd time. I was told this was because of a poor signal but surely this could seem uncomfortable to the payer infront of the other patrons? If the signal is so poor at the rear of the building would it not be more polite to ask the diner to come to the till?

In summary we were incredibly disappointed in our evening as we were so looking forward to trying somewhere new in Worcester. It is a shame to have to write a negative review as no one is perfect all of the time, but i feel more attention needs to be given to the individual after so much has obviously been given to the decor.

User

Wow the food to die for !👍🏻

The decor stunning

Had a very relaxed lunch excellent service thank you

User

What a lovely place, we stayed the night and was not disappointed. The room was beautiful and the staff were so friendly and attentive. I travel a lot around the world with work and have to say that it was the best breakfast I have ever had!

User

Went with family and me n hubby had te sunday roast chicken to share, and our cousins had the pork loin to share and it was exceptional! Plenty of veg roasties mash ect the only fault i can say was the gravy was very watery.

I would highly recommend and go again

User

Went here for brunch when we visited Worcester to stay when we went to Cheltenham races for my friends 50th. Some of us wanted the breakfast martini but they didn’t have some of the ingredients so offered us espresso and porn star ones. The food was absolutely lovely I cannot fault it at all I had the poached egg and muffin with bacon and it was lush. There were 11 of us and we all really enjoyed what we had ordered. The staff were lovely and even when the bill was wrong they were so helpful and willing to spend the time to get it right (apparently the till was adding up wrong) so in the end we agreed on a price. The actual restaurant was decorated beautifully with crushed velvet seats that looked lovely. Would recommend and am thinking of going back to stay in one of there boutique rooms.

User

We stayed for our wedding anniversary in the suite. It was perfect. Friendly staff, made to feel very welcome. Amazing room so unique to any other hotel we have stayed at which was refreshing. Loved our stay that much booked our return visit upon check out. Thank you look forward to next time.

User

We stayed at Browns on 16th June... it was actually our wedding night, when we booked in we turned up with approx 30 of our guests for a few drinks before our wedding reception started.... we were greeted with a very warm welcome and they had set aside a roped area for us... our stay was lovely very comfortable and breakfast was perfect

User

The best place to be on a summers afternoon, lovely sandwiches and drinks, great restraint too, can fault it.

User

Thank you to Richard for taking the time to show us around the hotel rooms. They really are stunning. A lot of hard work and creativity has gone into this project. Congratulations to everyone involved ��

User

Oh my! What a find. Lovely in every respect. We stayed in room 301. High ceilings, huge room with at least six windows overlooking the River Severn at the swan sanctuary, lovely staff, and the BEST breakfast. Superb.

User

Lovely staff, very nice food, great service!! Excellent experience, nice choices of menus. Also a great warm welcome! Definitely be going back! 💋😀👌

User

I was in a group of 12, we had excellent food and service. Will definitely be going again

User

I stayed here with my husband for one night. The hospitality was very good. A warm welcome on arrival, a complimentary glass of prosecco. Our room was beautifully clean. Small touches like fresh milk for the tea in the fridge was great. We were on the top floor and found out by accident from the ladies who were cleaning that the lift wasn't working. It didn't matter to us but it could have and we had the extra struggle down with our bags ( on arrival our bags were taken to our room). A minor niggle though . We ate in the restaurant and the food was perfect. The waiting staff were very friendly and the service was excellent. I would recommend this place. We loved it.

User

Had a fantastic time for our 15th anniversary, the food was awesome and the service from the staff was brilliant. Very warm atmosphere great people would definitely recommend this to anyone �

User

Had a fabulous Sunday Lunch here for 4 people. Haven’t been in a while but delighted to say it’s still every bit as good. Even though it was very busy the staff were still extremely attentive. Very impressed with all the dishes, especially the meats which were melt in your mouth good. To finish we had the dessert sharing platter which was a taste of everything & a perfect finish to a perfect lunch.

Can’t wait to return.

User

Can’t pick a single fault....

Staff, food, view just perfect

Have the steak it’s yummy...... ���

User

12 of us thoroughly enjoyed our meal with you last night very good value for money on the unlimited prosecco menu food was excellent

User

Lovely hotel, warm greeting on arrival. On checking out this morning the language from the man shouting service in the kitchen was bad, the lady checking us out apologised.

User

Had a fantastic evening, we had the Friday fizz, duck and crab starter were lovely, the Merlot was awful included in the offer but waitress let us change, so charged it to prosecco so happier. The beef main course medallions was lovely, sea bass was overlooked unfortunately, brownie fabulous, trifle tasteless. Overall a lovely evening and would return.

Bit naughty that drinks bought at the bar are added to the main bill and incur a service charge.

User

We had very high expectations on arrival as we were greeted warmly and the decor look fabulous. After waiting over half an hour for our table, which only came about because i asked if it was ready, we were then shown to the very rear of the restaurant our disappointment began. We ordered 3 fillet steaks at £32 each and received 2 very small steaks (more 6oz than 8oz) and one inedible, tough, fatty piece of meat. On sending back we were told the chef confirmed it was a fillet but there was none left. In my experience you do not get sinew and fat on a piece of fillet steak. We were offered replacement sirloin but by this time the other diners had finished and the waiter said it would be taken off the bill. When the bill arrived after waiting an eon for the coffees the card machine worked on the 3rd time. I was told this was because of a poor signal but surely this could seem uncomfortable to the payer infront of the other patrons? If the signal is so poor at the rear of the building would it not be more polite to ask the diner to come to the till?

In summary we were incredibly disappointed in our evening as we were so looking forward to trying somewhere new in Worcester. It is a shame to have to write a negative review as no one is perfect all of the time, but i feel more attention needs to be given to the individual after so much has obviously been given to the decor.

User

Wow the food to die for !👍🏻

The decor stunning

Had a very relaxed lunch excellent service thank you

User

What a lovely place, we stayed the night and was not disappointed. The room was beautiful and the staff were so friendly and attentive. I travel a lot around the world with work and have to say that it was the best breakfast I have ever had!

User

Went with family and me n hubby had te sunday roast chicken to share, and our cousins had the pork loin to share and it was exceptional! Plenty of veg roasties mash ect the only fault i can say was the gravy was very watery.

I would highly recommend and go again

User

Went here for brunch when we visited Worcester to stay when we went to Cheltenham races for my friends 50th. Some of us wanted the breakfast martini but they didn’t have some of the ingredients so offered us espresso and porn star ones. The food was absolutely lovely I cannot fault it at all I had the poached egg and muffin with bacon and it was lush. There were 11 of us and we all really enjoyed what we had ordered. The staff were lovely and even when the bill was wrong they were so helpful and willing to spend the time to get it right (apparently the till was adding up wrong) so in the end we agreed on a price. The actual restaurant was decorated beautifully with crushed velvet seats that looked lovely. Would recommend and am thinking of going back to stay in one of there boutique rooms.

User

We stayed for our wedding anniversary in the suite. It was perfect. Friendly staff, made to feel very welcome. Amazing room so unique to any other hotel we have stayed at which was refreshing. Loved our stay that much booked our return visit upon check out. Thank you look forward to next time.

User

We stayed at Browns on 16th June... it was actually our wedding night, when we booked in we turned up with approx 30 of our guests for a few drinks before our wedding reception started.... we were greeted with a very warm welcome and they had set aside a roped area for us... our stay was lovely very comfortable and breakfast was perfect

User

The best place to be on a summers afternoon, lovely sandwiches and drinks, great restraint too, can fault it.

User

Thank you to Richard for taking the time to show us around the hotel rooms. They really are stunning. A lot of hard work and creativity has gone into this project. Congratulations to everyone involved ��

User

Oh my! What a find. Lovely in every respect. We stayed in room 301. High ceilings, huge room with at least six windows overlooking the River Severn at the swan sanctuary, lovely staff, and the BEST breakfast. Superb.

User

Lovely staff, very nice food, great service!! Excellent experience, nice choices of menus. Also a great warm welcome! Definitely be going back! 💋😀👌

User

I was in a group of 12, we had excellent food and service. Will definitely be going again

User

I stayed here with my husband for one night. The hospitality was very good. A warm welcome on arrival, a complimentary glass of prosecco. Our room was beautifully clean. Small touches like fresh milk for the tea in the fridge was great. We were on the top floor and found out by accident from the ladies who were cleaning that the lift wasn't working. It didn't matter to us but it could have and we had the extra struggle down with our bags ( on arrival our bags were taken to our room). A minor niggle though . We ate in the restaurant and the food was perfect. The waiting staff were very friendly and the service was excellent. I would recommend this place. We loved it.

User

Had a fantastic time for our 15th anniversary, the food was awesome and the service from the staff was brilliant. Very warm atmosphere great people would definitely recommend this to anyone �

User

Had a fabulous Sunday Lunch here for 4 people. Haven’t been in a while but delighted to say it’s still every bit as good. Even though it was very busy the staff were still extremely attentive. Very impressed with all the dishes, especially the meats which were melt in your mouth good. To finish we had the dessert sharing platter which was a taste of everything & a perfect finish to a perfect lunch.

Can’t wait to return.

User

Can’t pick a single fault....

Staff, food, view just perfect

Have the steak it’s yummy...... ���

User

12 of us thoroughly enjoyed our meal with you last night very good value for money on the unlimited prosecco menu food was excellent

User

Lovely hotel, warm greeting on arrival. On checking out this morning the language from the man shouting service in the kitchen was bad, the lady checking us out apologised.

User

Had a fantastic evening, we had the Friday fizz, duck and crab starter were lovely, the Merlot was awful included in the offer but waitress let us change, so charged it to prosecco so happier. The beef main course medallions was lovely, sea bass was overlooked unfortunately, brownie fabulous, trifle tasteless. Overall a lovely evening and would return.

Bit naughty that drinks bought at the bar are added to the main bill and incur a service charge.

User

We had very high expectations on arrival as we were greeted warmly and the decor look fabulous. After waiting over half an hour for our table, which only came about because i asked if it was ready, we were then shown to the very rear of the restaurant our disappointment began. We ordered 3 fillet steaks at £32 each and received 2 very small steaks (more 6oz than 8oz) and one inedible, tough, fatty piece of meat. On sending back we were told the chef confirmed it was a fillet but there was none left. In my experience you do not get sinew and fat on a piece of fillet steak. We were offered replacement sirloin but by this time the other diners had finished and the waiter said it would be taken off the bill. When the bill arrived after waiting an eon for the coffees the card machine worked on the 3rd time. I was told this was because of a poor signal but surely this could seem uncomfortable to the payer infront of the other patrons? If the signal is so poor at the rear of the building would it not be more polite to ask the diner to come to the till?

In summary we were incredibly disappointed in our evening as we were so looking forward to trying somewhere new in Worcester. It is a shame to have to write a negative review as no one is perfect all of the time, but i feel more attention needs to be given to the individual after so much has obviously been given to the decor.

User

Wow the food to die for !👍🏻

The decor stunning

Had a very relaxed lunch excellent service thank you

User

What a lovely place, we stayed the night and was not disappointed. The room was beautiful and the staff were so friendly and attentive. I travel a lot around the world with work and have to say that it was the best breakfast I have ever had!

User

Went with family and me n hubby had te sunday roast chicken to share, and our cousins had the pork loin to share and it was exceptional! Plenty of veg roasties mash ect the only fault i can say was the gravy was very watery.

I would highly recommend and go again

User

Went here for brunch when we visited Worcester to stay when we went to Cheltenham races for my friends 50th. Some of us wanted the breakfast martini but they didn’t have some of the ingredients so offered us espresso and porn star ones. The food was absolutely lovely I cannot fault it at all I had the poached egg and muffin with bacon and it was lush. There were 11 of us and we all really enjoyed what we had ordered. The staff were lovely and even when the bill was wrong they were so helpful and willing to spend the time to get it right (apparently the till was adding up wrong) so in the end we agreed on a price. The actual restaurant was decorated beautifully with crushed velvet seats that looked lovely. Would recommend and am thinking of going back to stay in one of there boutique rooms.

User

We stayed for our wedding anniversary in the suite. It was perfect. Friendly staff, made to feel very welcome. Amazing room so unique to any other hotel we have stayed at which was refreshing. Loved our stay that much booked our return visit upon check out. Thank you look forward to next time.

User

We stayed at Browns on 16th June... it was actually our wedding night, when we booked in we turned up with approx 30 of our guests for a few drinks before our wedding reception started.... we were greeted with a very warm welcome and they had set aside a roped area for us... our stay was lovely very comfortable and breakfast was perfect

User

The best place to be on a summers afternoon, lovely sandwiches and drinks, great restraint too, can fault it.

User

Thank you to Richard for taking the time to show us around the hotel rooms. They really are stunning. A lot of hard work and creativity has gone into this project. Congratulations to everyone involved ��

User

Oh my! What a find. Lovely in every respect. We stayed in room 301. High ceilings, huge room with at least six windows overlooking the River Severn at the swan sanctuary, lovely staff, and the BEST breakfast. Superb.

User

Lovely staff, very nice food, great service!! Excellent experience, nice choices of menus. Also a great warm welcome! Definitely be going back! 💋😀👌

User

I was in a group of 12, we had excellent food and service. Will definitely be going again

User

I stayed here with my husband for one night. The hospitality was very good. A warm welcome on arrival, a complimentary glass of prosecco. Our room was beautifully clean. Small touches like fresh milk for the tea in the fridge was great. We were on the top floor and found out by accident from the ladies who were cleaning that the lift wasn't working. It didn't matter to us but it could have and we had the extra struggle down with our bags ( on arrival our bags were taken to our room). A minor niggle though . We ate in the restaurant and the food was perfect. The waiting staff were very friendly and the service was excellent. I would recommend this place. We loved it.

User

Had a fantastic time for our 15th anniversary, the food was awesome and the service from the staff was brilliant. Very warm atmosphere great people would definitely recommend this to anyone �

User

Had a fabulous Sunday Lunch here for 4 people. Haven’t been in a while but delighted to say it’s still every bit as good. Even though it was very busy the staff were still extremely attentive. Very impressed with all the dishes, especially the meats which were melt in your mouth good. To finish we had the dessert sharing platter which was a taste of everything & a perfect finish to a perfect lunch.

Can’t wait to return.

User

Can’t pick a single fault....

Staff, food, view just perfect

Have the steak it’s yummy...... ���

User

12 of us thoroughly enjoyed our meal with you last night very good value for money on the unlimited prosecco menu food was excellent

User

Lovely hotel, warm greeting on arrival. On checking out this morning the language from the man shouting service in the kitchen was bad, the lady checking us out apologised.

User

Had a fantastic evening, we had the Friday fizz, duck and crab starter were lovely, the Merlot was awful included in the offer but waitress let us change, so charged it to prosecco so happier. The beef main course medallions was lovely, sea bass was overlooked unfortunately, brownie fabulous, trifle tasteless. Overall a lovely evening and would return.

Bit naughty that drinks bought at the bar are added to the main bill and incur a service charge.

User

We had very high expectations on arrival as we were greeted warmly and the decor look fabulous. After waiting over half an hour for our table, which only came about because i asked if it was ready, we were then shown to the very rear of the restaurant our disappointment began. We ordered 3 fillet steaks at £32 each and received 2 very small steaks (more 6oz than 8oz) and one inedible, tough, fatty piece of meat. On sending back we were told the chef confirmed it was a fillet but there was none left. In my experience you do not get sinew and fat on a piece of fillet steak. We were offered replacement sirloin but by this time the other diners had finished and the waiter said it would be taken off the bill. When the bill arrived after waiting an eon for the coffees the card machine worked on the 3rd time. I was told this was because of a poor signal but surely this could seem uncomfortable to the payer infront of the other patrons? If the signal is so poor at the rear of the building would it not be more polite to ask the diner to come to the till?

In summary we were incredibly disappointed in our evening as we were so looking forward to trying somewhere new in Worcester. It is a shame to have to write a negative review as no one is perfect all of the time, but i feel more attention needs to be given to the individual after so much has obviously been given to the decor.

User

Wow the food to die for !👍🏻

The decor stunning

Had a very relaxed lunch excellent service thank you

User

What a lovely place, we stayed the night and was not disappointed. The room was beautiful and the staff were so friendly and attentive. I travel a lot around the world with work and have to say that it was the best breakfast I have ever had!

User

Went with family and me n hubby had te sunday roast chicken to share, and our cousins had the pork loin to share and it was exceptional! Plenty of veg roasties mash ect the only fault i can say was the gravy was very watery.

I would highly recommend and go again

User

Went here for brunch when we visited Worcester to stay when we went to Cheltenham races for my friends 50th. Some of us wanted the breakfast martini but they didn’t have some of the ingredients so offered us espresso and porn star ones. The food was absolutely lovely I cannot fault it at all I had the poached egg and muffin with bacon and it was lush. There were 11 of us and we all really enjoyed what we had ordered. The staff were lovely and even when the bill was wrong they were so helpful and willing to spend the time to get it right (apparently the till was adding up wrong) so in the end we agreed on a price. The actual restaurant was decorated beautifully with crushed velvet seats that looked lovely. Would recommend and am thinking of going back to stay in one of there boutique rooms.

User

We stayed for our wedding anniversary in the suite. It was perfect. Friendly staff, made to feel very welcome. Amazing room so unique to any other hotel we have stayed at which was refreshing. Loved our stay that much booked our return visit upon check out. Thank you look forward to next time.

User

We stayed at Browns on 16th June... it was actually our wedding night, when we booked in we turned up with approx 30 of our guests for a few drinks before our wedding reception started.... we were greeted with a very warm welcome and they had set aside a roped area for us... our stay was lovely very comfortable and breakfast was perfect

User

The best place to be on a summers afternoon, lovely sandwiches and drinks, great restraint too, can fault it.

User

Thank you to Richard for taking the time to show us around the hotel rooms. They really are stunning. A lot of hard work and creativity has gone into this project. Congratulations to everyone involved ��

User

Oh my! What a find. Lovely in every respect. We stayed in room 301. High ceilings, huge room with at least six windows overlooking the River Severn at the swan sanctuary, lovely staff, and the BEST breakfast. Superb.

User

Lovely staff, very nice food, great service!! Excellent experience, nice choices of menus. Also a great warm welcome! Definitely be going back! 💋😀👌

User

I was in a group of 12, we had excellent food and service. Will definitely be going again

User

I stayed here with my husband for one night. The hospitality was very good. A warm welcome on arrival, a complimentary glass of prosecco. Our room was beautifully clean. Small touches like fresh milk for the tea in the fridge was great. We were on the top floor and found out by accident from the ladies who were cleaning that the lift wasn't working. It didn't matter to us but it could have and we had the extra struggle down with our bags ( on arrival our bags were taken to our room). A minor niggle though . We ate in the restaurant and the food was perfect. The waiting staff were very friendly and the service was excellent. I would recommend this place. We loved it.

User

Had a fantastic time for our 15th anniversary, the food was awesome and the service from the staff was brilliant. Very warm atmosphere great people would definitely recommend this to anyone �

User

Had a fabulous Sunday Lunch here for 4 people. Haven’t been in a while but delighted to say it’s still every bit as good. Even though it was very busy the staff were still extremely attentive. Very impressed with all the dishes, especially the meats which were melt in your mouth good. To finish we had the dessert sharing platter which was a taste of everything & a perfect finish to a perfect lunch.

Can’t wait to return.

User

Can’t pick a single fault....

Staff, food, view just perfect

Have the steak it’s yummy...... ���

User

12 of us thoroughly enjoyed our meal with you last night very good value for money on the unlimited prosecco menu food was excellent

User

Lovely hotel, warm greeting on arrival. On checking out this morning the language from the man shouting service in the kitchen was bad, the lady checking us out apologised.

User

Had a fantastic evening, we had the Friday fizz, duck and crab starter were lovely, the Merlot was awful included in the offer but waitress let us change, so charged it to prosecco so happier. The beef main course medallions was lovely, sea bass was overlooked unfortunately, brownie fabulous, trifle tasteless. Overall a lovely evening and would return.

Bit naughty that drinks bought at the bar are added to the main bill and incur a service charge.

User

We had very high expectations on arrival as we were greeted warmly and the decor look fabulous. After waiting over half an hour for our table, which only came about because i asked if it was ready, we were then shown to the very rear of the restaurant our disappointment began. We ordered 3 fillet steaks at £32 each and received 2 very small steaks (more 6oz than 8oz) and one inedible, tough, fatty piece of meat. On sending back we were told the chef confirmed it was a fillet but there was none left. In my experience you do not get sinew and fat on a piece of fillet steak. We were offered replacement sirloin but by this time the other diners had finished and the waiter said it would be taken off the bill. When the bill arrived after waiting an eon for the coffees the card machine worked on the 3rd time. I was told this was because of a poor signal but surely this could seem uncomfortable to the payer infront of the other patrons? If the signal is so poor at the rear of the building would it not be more polite to ask the diner to come to the till?

In summary we were incredibly disappointed in our evening as we were so looking forward to trying somewhere new in Worcester. It is a shame to have to write a negative review as no one is perfect all of the time, but i feel more attention needs to be given to the individual after so much has obviously been given to the decor.

More about Browns At The Quay

Browns At The Quay is located at 24 Quay Street, WR1 2JJ Worcester, Worcestershire
0190525800
http://www.brownsworcester.co.uk