Dw Windows

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 17:00
Saturday: 09:00 - 16:00
Sunday: -

About Dw Windows

Supplier & Installer of Windows, Doors, Conservatories, Orangeries, Soffits, Fascias and Guttering, Garage Doors and Rubber roofing.
Customer service is key

Dw Windows Description

We offer credit facilities inc. interest free buy now pay later.
We employ 10 window fitters direct so we don't use subcontractor window fitters.
We do not take any deposit.
We are Fensa registered.
We are a family run business and we pride ourselves on 100% customer satisfaction

Reviews

User

We do a wide variety of windows, doors, conservatories and orangeries to the highest standards with the most competitive prices. www.dwwindows.co.uk 08009990909 Call now for a free quote. Showrooms in Sedgley, Coseley and Fordhouses.

User

Will double glazing add more value to your home? šŸ” https://www.dwwindows.co.uk/ā€¦/will-doub le-glazing-add-valueā€¦

User

Proud to say I represented DW Windows in this epic event for a great cause.

User

Residence 7 Flush sash windows really do look a million dollars especially on a traditional property. Well worth the extra investment considering they will last 20 to 30 years and beyond. We also do Residence 9. Call us now for free if you would like a free quote. Our prices are probably more affordable than you think. Great finance packages available.... 08009990909 www.dwwindows.co.uk Residence Magazine
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User

Scaffolding still to be removed at the rear, BUT, stunning R7 window installation in Penn yesterday. āœ…āœ…
0800 999 0909 www.dwwindows.co.uk

User

Its nine to be nice, a reminder of last years fund raiser for Compton care that I took part in.

User

Not only do our composite doors looks good, they also focus on security, maintenance and insulation - the perfect combination! https://www.dwwindows.co.uk/doors/composi te

User

Check out the destruction video of our top of the range Apeer door. Not only do they look absolutely stunning, the security is second to none!!
Call us for more information on 01902 661779 or visit our website www.dwwindows.co.uk. We have Apeer doors on display in our showroom - 8, Meadow Lane, Cosely, WV14 9NQ.
https://m.facebook.com/story.php?story_fb id=1570877629614010&id=3126768754340 98

User

Our top of the range Apeer composite doors are virtually indestructible watch this video if you are thinking of getting a new door. Now on display at all 3 of our showrooms 08009990909 www.dwwindows.co.uk

User

Great Video Testimonial by another happy customer.

User

Mr E. In Sedgley.

User

One of my favourite looking jobs from 2018. Call 08009990909 for your free quote www.dwwindows.co.uk

User

3 crucial signs it's time for a tiled roof replacement on your extension or conservatory... https://www.dwwindows.co.uk/ā€¦/signs-its -time-to-replace-youā€¦

User

Great team night out, last night. Curry & a few drinks. šŸøšŸ·ā˜•ļø šŸŗ

User

Please Listen, LIKE AND SHARE for meā¤šŸ˜Š

User

3 good reasons to chose DW WINDOWS. 3 of our recommendations posted on Facebook.... Heres 3 more good reasons. FREE quotes !!! NO pushy sales staff !!!... 35% off at the moment in January Sale
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User

We have recently had a conservatory built by DW and can honestly say we were really impressed. After speaking to a few companies we decided to go ahead with DW and we havent been dissapointed. From the sales man John Pattrick to the fitting team Arron and keith the service has been fab. They were all polite, helpful and professional. We were quite specific with our requirements which wasn't a problem for them as the conservarories are bespoke and can be ordered to specific sizes. The price was fair in our opinion and the quality is fantastic (they even installed our catflap for us). Would highly recommend. Thank you DW.

User

Was quoted for a new front door as mine was old and not secure. Visited showroom in Sedgley. Got plenty of brochures to decide what I wanted. Salesman came to go through doors and quotes. He wasn't pushy and let me decide what I wanted. Order placed there and then. Another gentleman came and did a survey just to check everything was ok and I was kept informed throughout the whole process. Yesterday Aaron and Keith turned up, before time slot and set straight to work. Two excellent workmen who took pride in their work. An absolute credit to your company. I'm so pleased with my new door and love it. First class service and will be in touch in the future with regards to a replacement hall window ļæ½ļæ½

User

Just had a conservatory installed by DW windows. Can not rate highly enough. Their customer service was outstanding, knowledge and expertise top notch. Staff friendly and helpful. Any queries we're resolved when promised. And issues we had ( although only minor) we sorted. We were guaranteed the work would be completed by the end of November and it has been. We now have a beautiful conservatory for out young children to play in and for us to enjoy. Thank you DW Windows. Gary , John and all your amazing team. Keep up the good work and we will definately be using your services again in the future!!! ļæ½

User

Iā€™ve worked for DW Windows for just over a year now and I can hand on heart honestly say that DW Windows ā€˜build on quality, affordability and reliabilityā€™ is true and the owners Dave and Claire Walters run the company fairly and honestly and always put our customers first. They are the real good guys in the industry and provide an excellent customer service from start to end from the moment a customer calls in and speaks to the office staff, through to the sales team, surveyors, fit teams and our after sales service team. I donā€™t have to work for DW Windows, I chose to work for DW Windows. Theyā€™re the best.

User

I've worked in windows for over 30 years and I can honestly say your property is in good hands here and the most important thing is there guarantee is the best I've seen so if you invest in dw your money is safe no gimmicks just the proper job done

User

I am so proud of this company, they have completely transformed the front of my house, The workmen were so lovely, they were friendly and did an amazing job, we all admired their work on completion and they loved my choice of black frame windows and black composite door, they are even going to choose this for their own house because it really does look stunning. All the facers, soffits, and guttering look stunning to, it all just looks beautiful. The customer service and management team was everything youā€™d expect, any little snags we had along the way were dealt with quickly and put right, Iā€™d definitely recommend this company to anyone, I already have recommended them to one of my friends, I absolutely canā€™t wait till next year when they come back and do all my back windows and either an orangery or conservatory, I absolute cannot thank you enough team, your amazing ļæ½ see you next year x

User

Had our Bi folding doors fitted today and have got to say they look fantastic. The service from the whole team from start to finish fantastic. A special mention to the fitters, very polite treated our property very professional. This is our second time we have had work done. We had windows fitted, and did not hesitate to return. Highly recommend. Thanks again.

User

Excellent service, great local

Company who helped to totally transform our property. Would highly recommend them

We felt very happy with the service we received. The salesman was very helpful and was not pushy at all, very genuine guy. The surveyor was brilliant and gave us some excellent advice. When it came to the fitting the service was excellent, very courteous and professional fitters. We have had excellent value for money, we have found the customer and after sales service to be excellent.

User

Excellent service , great products , super fitters who are friendly, courteous and most of all clean and tidy in their work.

I would highly recommend DW Windows

User

Dw Windows replaced my patio Windows and kitchen window,

Can't reccomend them enough,

Came when stated,

Lovely guy who fitted them in friendly and very good at his job,

Cleaned up after.

What can i say Dw Windows other than Thank you for a lovely job you did,

5 stars from me

User

DW Windows have fitted doors and windows for me and I have to say from start to finish the customer service levels were first class.

I think the mark of a good company is in its attention to detail and DW tick all the boxes

User

DW Windows are an amazing company and have fully transformed our home. If ever you need them out to check over something, they come out immediately. Thanks again for today and your fast response.

User

Competitively priced & very professional from start to finish. I wouldnā€™t hesitate to recommend this company to anyone who is in the market for new windows, doors or a conservatory .

User

To start on a positive note, Iā€™m really pleased with my conservatory. All work carried out was to a high standard and every body that worked on it, did a very professional job! Couldnā€™t be more pleased with the finished result!

Unfortunately it was the customer care side that fell short. I had to continually chase up when things were going to be done and often had to chase contractors that were late or had not been booked in as agreed. It did start to get a bit stressful!

I did make a complaint and following that communication improved and I started to be regularly updated.

Overall, I would recommend them to people, as theyā€™ve done such a good job, but I would advise them to be on the ball about dates agreed etc.

Couldnā€™t give the 5 stars overall because I felt they fell short on service but for the actual work, 5 star worthy.

User

The two men that fitted our windows arrived on time worked very well and cleaned up after themselves . They were polite and efficient and I would definitely recommend the firm to any friends or family who require new windows etc

User

I have got to say I love my new windows and I was very pleased that they were fitted before Christmas except for the one which was broken on installation. We had the windows fitted on the 14th December and were told that the broken one would be replaced before we went away on holiday on the 21st. This did not happen. We phoned several times to be fobbed off with the excuse that the person we needed to talk to was on the phone and would ring back. I waited two hours for this call back then rang again to be told the person I needed to talk to was on the phone. Really!!! I said I'd wait. Lo and behold I was put through. I asked about our window and it seemed that no one knew about it. I was again told someone would ring back. I gave you my number as I was at home and you rang my husband disturbing him at his place of work. The upshot was the window "was on order and probably would not be fitted before we went away and therefore would be after your Christmas break which was 3rd January. It is now the 14th January. My husband has had two calls from you both about 12 pm asking if someone can come round at 2 and replace the window on both occasions he has said we are both at work and cannot be there unless your fitter can come after 4pm or Saturday. On both occasions he was told you would ring back. We are still waiting for the second ring back. You must understand how people that work need prior knowledge when they are required to be at home for things. Neither of us can just walk out of our place of work with no notice. I am now waiting for 9am so I can ring you to arrange for your fitters to come round and fit our window at my convenience and if I'm told that the person I need to talk to is on the phone or even worse not there I don't think I will be responsible for my actions.

User

Impressed by almost all of the service received by DW, had some lovely windows installed, but unfortunately on day four of installation an existing window was accidentally damaged. When we called DW to inform them, the reply given was that they donā€™t take responsibility for any damage and therefore if we wanted it repaired we would have to pay for it ourselves, didnā€™t cost much but thatā€™s not the point. Shame as this let the whole experience down, hence the three stars.

User

As someone who tries to support local businesses, I'm really disappointed with the customer care- I had to do all the chasing/ following up of when the jobs were going to be completed. Some of the work carried out was terrible - done by incompetent workers which then had to be re-done by more experienced fitters. Not a good advert for a company where neighbours see the poor quality of work carried out. What should have been a 3 day job ( surveyor and product advisor) turned into a 5 day event over several weeks. Felt as though I was being fobbed off at several points in the process by the product advisor. No apparent communication between the product advisor and window fitters as to what needed to be finished.

As a positive - some of the window fitters were excellent and took pride in their work but can't say that about them all.

Companies should pride themselves on job satisfaction and customer care - I feel this was not the case on this occasion. Which is a shame as I would have given a better rating had that been the case.

User

Visited showroom today to place an order for a composite door which I had already been quoted a price for, the salesman didnā€™t want to know as he wasnā€™t the person who quoted us originally, if we ordered with him his price was going to be higher! Got the impression he couldnā€™t be bothered to do the paperwork on behalf of one of his colleagues so heā€™d quote a higher price so we wouldnā€™t place the order. Not the way to run a business DW WINDOWS.

More about Dw Windows

Dw Windows is located at Head Office - 8 Meadow Lane Coseley, WV14 9NQ Wolverhampton
01902661779
Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 17:00
Saturday: 09:00 - 16:00
Sunday: -
http://www.dwwindows.co.uk