Hillman Vets Brownhills

CLIENT ADVICE ON WHAT TO DO DURING THE CORONA CRISIS
In response to the latest government guidelines we are now only open for patients for that need essential care to avoid unnecessary suffering or maintain animal welfare. In order to help you understand the best way to look after your pet please review the below Q&A What conditions constitutes an emergency needing immediate care? If any of the below are occurring contact us IMMEDIATELY so we can direct you to your nearest op...
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Just in case people are struggling with how far to stay away from each other whilst social distancing
That would be 3 cocker spaniels please 😂

If we ask you to send us a video when you call to make an appointment here are some top tips...
Owner video checklist prior to remote consultation
It would aid us greatly if you were able to email us a video of your pet prior to remote consultation. As you can appreciate we are normally very hands on with our patient. The clinical examination often provides us with a lot of information for our decision making. In these unprecedented times will shall ensure to provide you wit...
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After the Prime Ministers announcement last night we are having to change our consulting policies to help stop the spread of the coronavirus. ❗️We are only providing emergency appointments. These will be decided by a telemedicine call. Please ring the surgery and we will call you back between our appointment times and decide if you need to be seen at the practice. ❗️We will NOT be seeing routine appointments for eg nail clips, 6 month health checks, booster vaccinations (unle...ss puppy course and 1st year Booster) flea and worming. checks. ❗️Neutering will be cancelled unless you have an unneutered male in the house and there is a risk of pregnancy. Or your cat is an out door cat. ❗️We will be contacting you over the next day or two to speak to you about your appointment. ❗️If you DO need to come to practice, you will not be allowed in the building. Please phone us to say you have arrived and we will come and get your pet from the car, you will have already spoke to the vet via telephone consult. We will examine your pet in the consult room and bring back to you in the car. ❗️Repeat prescriptions. We will still be providing repeat prescriptions. Please call and order as normal and allow 48 hours for us to get these ordered and ready for you. You can only collect these between 11.30am and 4pm and you will be given a slot to pick them up.
❤️I understand this is a very difficult and challenging time for us all. We are doing our best to provide the best of care we are able to you and your pet. Thanks for all your support.
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Happy Mothers day to all the pet Moms, Have a lovely day💐💕🐾

CORONA VIRUS UPDATE ❗️
We have been having many questions surrounding the virus and what steps we have put in place. We are still taking things day by day but here are some of the things you can do:
... 🐾 If you are worried about coming in to collect medication/ food etc (this is a worry of our more elderly clients) - remember, we take card payments over the phone, so this means we can arrange for the items you need to be collected to be kept at the back door for you, this way you wont have to come into reception. Please always pre order everything whether that be food or medication just to make sure that we can have it ready for you.
🐾 We are still happy to book in all appointments but just a reminder for boosters, these dont have to be done exactly a year later than your pets previous booster. The maximum time you can go over is 12 weeks. So delaying your more routine appointments wont cause any serious issues.
🐾 Try and limit how many people come into the practice with your pet. Where possible just try and keep it to just 1 person that comes in with your animal.
🐾 If you are feeling unwell/have any symptoms of cold or flu or have recently been around anyone that is unwell with these symptoms, please call to re arrange your appointments. If for any reason you are worried about your pet and cannot come in please let us know and we can ask our Vet to call you.
🐾 Pay by card, just a suggestion not a requirement. We are sanitizing the card machine after every use, including wiping down door handles, chairs etc.
🐾 You may see some of our staff wearing disposable gloves and maybe even masks. This isn't to alarm you or cause any offence, our reception staff are in constant contact with different people throughout the day and also handling money so it is just a way to protect ourselves and our clients.
🐾 As we all know, washing hands with soap and water and using anti bac hand gel is the best thing to do. So again, just remember to do this before and after coming to the practice.
🐾 If you have been on holiday out of the country within the last two weeks please let us know.
As always we will keep you posted with any further updates or news. If anyone has any worries or concerns please feel free to call us on 01922 622280 🐾
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ℹ️Unless advised by a veterinary professional, if your changing your pets diet, do so gradually, ideally over 7-10 days. Start with 10% new food and 90% old food, and then 20% new food and 80% old food and so on. 🐶For dogs, mix the 2 types of food in the same bowl 🐱For cats, its best to use two separate bowls

Have you ever looked at pet food packaging and wondered if its a good or bad food here is a few things to watch out for - If a pet food is high quality, you should see on its packaging 🔸The phrase ‘Complete and balanced’ 🔸The country of Manufacture 🔸Minimal legal requirements... 🔸Contact details for enquiries/complaints 🔸A money back guarantee 🔸Meets FEDIAF and local authority standards 🔸Has passed feeding trails or made efforts to ensure the formula line has been subject to feeding trials, ‘clinically proven’ 🔸The protein source - Protein may come from by products, but this isn’t always bad. Sustainable and high quality by products such as cheese and yoghurt can add plenty of nutritional value.
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🦷Just because our dental offer has finished doesn't mean you still can't get great savings on dental treatments. 🦷If your a member of our Pet Health Club you can receive 10% of dentistry treatments. 🤓For more information on our fantastic pet health club click on the link https://www.hillmanvets.co.uk/pet-health- club

PLEASE SEE OUR UPDATE 🐾

🤓Boost your dog’s learning abilities with Vetpro: Brain & mental function! Stocked here at Hillmans. Visit vetpro.co.uk to find out more.

🐾❤️ WE URGENTLY NEED HELP ❤️🐾
Due to very unfortunate circumstances and through no fault of the owner nor the dogs we are desperately seeking a new home for two male Jack Russell Terriers. Bill & Ben are brothers, 9 years old and have always been together so separate homes is not an option.
The owner has only been given 1 week to try and find Bill & Ben a new home (we cannot go into the circumstances of why) so we are asking our lovely followers to help get the word out.
... Bill and Ben are so very well behaved and are the best of friends so we can't stress enough how much we need them to be homed together
❤️ If you think you can help please drop us a private message or call the Arboretum surgery on 01922 622280 & ask to speak to Jade or Lauren ❤️
Please share 🐾
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