Holiday Inn Birmingham Airport Nec Hotel

Here at the Holiday Inn Birmingham Airport NEC we are so proud to support our local food bank and help make such a difference to families in our area. Thank you to all of our wonderful team for all their kind donations we delivered today allowing us to make a difference to our community

A huge thank you to all who attended our Great Gatsby Christmas Showcase evening last week. A hugely successful night enjoyed by all, we look forward to welcoming you all again soon!!

The change is Inn at the Holiday Inn

Change is Inn at the Holiday Inn......

A real pleasure to support our friends Solihull Moors F.C.especially their thriving junior section!

Rini Vissers and Wesley Vissers - They thoroughly enjoyed their time in Marcos New York Italian and well done to Alisha for great service!

Thank you for sharing, great photos! See you again soon.

Book your next getaway with us today #Birmingham #Solihull and you are guaranteed to receive the best price. ✔️
Whether you are travelling alone, with your partner, family or friends, we know you'll have the perfect adventure.
http://www.hibirminghamairport.co.uk/

Recently engaged and looking at venues for your special day?
We have designed inclusive packages for you, based on what we have found to be the most popular choices or alternatively, you can create your own tailored package to suit your bespoke requirements.
To discuss your requirements for your special day or to make an appointment to come in and view the hotel, please call our Special Events Co-ordinator on 0871 663 9007 or email: specialevents@hiairport.co.uk Alternatively... please complete the weddings enquiry form.
http://www.hibirminghamairport.co.uk/wedd ings-events/
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Hop to it and join us on Easter Sunday and dine from our indulgent set menu. 🐰🐥
Book Now - Adults £24.99 | Children £12.50 (under 12) | Under 3's eat free!
https://www.mpwrestaurants.co.uk/…/birm ingham-airport/easter

What a fantastic hotel and staff! Hollie, Tsitsi Gareth and Weronika on Reception and Sami on bar to name a few! We came up for a belated Xmas Party! A different room on the ground floor (last time we stayed on 2nd floor) which was immaculate too! The party was superb from 7pm - 1am we drank, danced and had a buffet feast from around he world! My husband thoroughly enjoyed breakfast and I must remember to book a beauty appointment next time I stay! Thank you Birmingham!

Very nice place lovely atmosphere really enjoyed my night their breakfast was fab went back 3 times for food and t on tap

Stayed the night for an early morning flight. Staff were great, helpful and polite. Rooms and car parking were well appointed and the shuttle bus was on time with a curtious driver. Also had dinner there, can't really fault it and look forward to returning !! Well done Holiday Inn �

Room clean and had everything I needed. Bed and pillows very comfortable.

Service excellent, couldn’t have looked after better. Dinner and wine delicious.

Wouldn’t hesitate to use this hotel again.

Thank you for a great stay 👍

I am staying here for 3 nights, so far evening meals have been very nice, breakfast was lovely all staff very helpful, my room is spacious but best bit is the bed it has to be the most comfortable bed I have slept in.

Had a two night stay attending a course. My room was lovely and quiet and the bed very comfortable. Excellent choice at breakfast and also a lunch was provided. Evening meal was extra but delicious. Found all staff to be very friendly and helpful . Had a free shuttle bus to the station. Other facilities such as pool & jacuzzi which I didn't use but other members of the course did and no complaints there either. I would definitely recommend this hotel and stay here again.

Had a quick stay as we arrived late in the evening and away very early next morning. Very clean and the bed was super comfy.

5th time staying here, and we have had the best room ever ....The staff have been great from reception to kitchen...Lovely breakfasts and lovely to relax in the pool and steam room and Jacuzzi..

The staff were really polite and friendly made us feel very welcome lovely hotel

Lovely hotel...

comfy beds 🛏

But found the food portions in Marcos’s a bit small

Room good staff very helpful only criticism is the food, not sure the tomato soup was soup tasted like puree tinned tomatoes main was ok but potatoes cold and dessert was adequate, three proffiter rolls. Would have liked a choice

Lovely room & staff but bad service in restaurant, had to wait an eternity for drinks orders and when they arrived were wrong and had to be sent back.

Breakfast looked lovely but was really cold & couldn't be eaten �

Basic room breakfast was cold tea was cold late night reception staff not that helpfull ok for 1 overnight stop

Arrived for one night last night. Hotel updated in ateas since we last stsyed there. Booked on line for dinner bed and breakfast. Came to pay bill this morning and was charged extra for our 12 year old dinner. I wouldnt mind but before we dined the waitress checked with reception and they informed us that we had £25 each to spend on food only

Left a bad taste in our mouths and will definitely not be going again soon

Room was beautiful eventhough we paid for a suite so it wasn’t cheap.

Just be careful what you are getting before you book as we were let down

Went to a boxing event and whilst the event was very good the hotel just lacked organisation, no leadership at all.

Bar service terrible (not blaming the staff) only two staff working.

Food was fine that they served but the head of staff was useless staff had no idea what they were supposed to do.

No bar table service which meant massive queues of guests trying to get served.

Why not get 4 waitresses to take orders from a section or the guests then take the order to bar and return (simples) can’t comment on rooms etc as never stayed there. Certainly not on my recommendation list. Felt sorry for the hard working staff.

Waste of time from start to finish rude staff and a executive room which was next to a road which would be a stand room anywhere else. Stay away

Not only have I chased my "missing laundry" six times I have checked out and I am still chasing it... 4pm I call to follow up after a conversation with the on duty manager this morning and she promised me a call before 4 to keep me informed. Then I get someone tell me "the GM is literally speaking to someone about it right now" (SURE- that's believeable) and he will call you right back...... its gone 8pm over 4hrs later and still waiting for this update.

The hotel itself wasn't a great stay before the missing laundry if I'm being honest... coffee & milks weren't replaced on cleaning, bath had a film of dried cleaning products on it like it wasn't rinsed properly and the shower was stupidly hot on the lowest setting, the quilt was like paper and there was no face cloths which I find strange? Small things which I wouldn't moan about but given work foot the bill but the laundry situation I am just not happy that £50 worth of brand new jeans just happed to disappear once given to reception.... And to top it off I have tried calling three times and the phone cuts off when it connects... so I can't get an update by phoning again!!!?

No one can tell me where they are... what kind of service is that.

Hotel ok no issues, but restaurant is awful. Over 2 hours from start to finish, steak is better at a Wetherspoons.. felt for the table staff they were getting complaints from all directions. Marco you reputation is shit. Breakfast was ok.

Following were my experiences and observations during my stay:

1. No phone was there in the room. No way to reach the reception in case of any emergency. This was informed to the receptionist who said someone will come and put it there but this never happened

2. No drinking water in the room

3. Bath shower gel was placed next to the wah basin far away from the bath tub while hand wash was placed in the bathing area

4. Elevator is spooky... Reception is on level 2 but by mistake I pressed 0 as is usually the case. The lift went to 0 but the gate never opened !!! Was stuck in the middle of the night and had to keep sounding the alarm until someone came to help



The only good thing probably about this hotel is that the rooms have heaters

What a fantastic hotel and staff! Hollie, Tsitsi Gareth and Weronika on Reception and Sami on bar to name a few! We came up for a belated Xmas Party! A different room on the ground floor (last time we stayed on 2nd floor) which was immaculate too! The party was superb from 7pm - 1am we drank, danced and had a buffet feast from around he world! My husband thoroughly enjoyed breakfast and I must remember to book a beauty appointment next time I stay! Thank you Birmingham!

Very nice place lovely atmosphere really enjoyed my night their breakfast was fab went back 3 times for food and t on tap

Stayed the night for an early morning flight. Staff were great, helpful and polite. Rooms and car parking were well appointed and the shuttle bus was on time with a curtious driver. Also had dinner there, can't really fault it and look forward to returning !! Well done Holiday Inn �

Room clean and had everything I needed. Bed and pillows very comfortable.

Service excellent, couldn’t have looked after better. Dinner and wine delicious.

Wouldn’t hesitate to use this hotel again.

Thank you for a great stay 👍

I am staying here for 3 nights, so far evening meals have been very nice, breakfast was lovely all staff very helpful, my room is spacious but best bit is the bed it has to be the most comfortable bed I have slept in.

Had a two night stay attending a course. My room was lovely and quiet and the bed very comfortable. Excellent choice at breakfast and also a lunch was provided. Evening meal was extra but delicious. Found all staff to be very friendly and helpful . Had a free shuttle bus to the station. Other facilities such as pool & jacuzzi which I didn't use but other members of the course did and no complaints there either. I would definitely recommend this hotel and stay here again.

Had a quick stay as we arrived late in the evening and away very early next morning. Very clean and the bed was super comfy.

5th time staying here, and we have had the best room ever ....The staff have been great from reception to kitchen...Lovely breakfasts and lovely to relax in the pool and steam room and Jacuzzi..

The staff were really polite and friendly made us feel very welcome lovely hotel

Lovely hotel...

comfy beds 🛏

But found the food portions in Marcos’s a bit small

Room good staff very helpful only criticism is the food, not sure the tomato soup was soup tasted like puree tinned tomatoes main was ok but potatoes cold and dessert was adequate, three proffiter rolls. Would have liked a choice

Lovely room & staff but bad service in restaurant, had to wait an eternity for drinks orders and when they arrived were wrong and had to be sent back.

Breakfast looked lovely but was really cold & couldn't be eaten �

Basic room breakfast was cold tea was cold late night reception staff not that helpfull ok for 1 overnight stop

Arrived for one night last night. Hotel updated in ateas since we last stsyed there. Booked on line for dinner bed and breakfast. Came to pay bill this morning and was charged extra for our 12 year old dinner. I wouldnt mind but before we dined the waitress checked with reception and they informed us that we had £25 each to spend on food only

Left a bad taste in our mouths and will definitely not be going again soon

Room was beautiful eventhough we paid for a suite so it wasn’t cheap.

Just be careful what you are getting before you book as we were let down

Went to a boxing event and whilst the event was very good the hotel just lacked organisation, no leadership at all.

Bar service terrible (not blaming the staff) only two staff working.

Food was fine that they served but the head of staff was useless staff had no idea what they were supposed to do.

No bar table service which meant massive queues of guests trying to get served.

Why not get 4 waitresses to take orders from a section or the guests then take the order to bar and return (simples) can’t comment on rooms etc as never stayed there. Certainly not on my recommendation list. Felt sorry for the hard working staff.

Waste of time from start to finish rude staff and a executive room which was next to a road which would be a stand room anywhere else. Stay away

Not only have I chased my "missing laundry" six times I have checked out and I am still chasing it... 4pm I call to follow up after a conversation with the on duty manager this morning and she promised me a call before 4 to keep me informed. Then I get someone tell me "the GM is literally speaking to someone about it right now" (SURE- that's believeable) and he will call you right back...... its gone 8pm over 4hrs later and still waiting for this update.

The hotel itself wasn't a great stay before the missing laundry if I'm being honest... coffee & milks weren't replaced on cleaning, bath had a film of dried cleaning products on it like it wasn't rinsed properly and the shower was stupidly hot on the lowest setting, the quilt was like paper and there was no face cloths which I find strange? Small things which I wouldn't moan about but given work foot the bill but the laundry situation I am just not happy that £50 worth of brand new jeans just happed to disappear once given to reception.... And to top it off I have tried calling three times and the phone cuts off when it connects... so I can't get an update by phoning again!!!?

No one can tell me where they are... what kind of service is that.

Hotel ok no issues, but restaurant is awful. Over 2 hours from start to finish, steak is better at a Wetherspoons.. felt for the table staff they were getting complaints from all directions. Marco you reputation is shit. Breakfast was ok.

Following were my experiences and observations during my stay:

1. No phone was there in the room. No way to reach the reception in case of any emergency. This was informed to the receptionist who said someone will come and put it there but this never happened

2. No drinking water in the room

3. Bath shower gel was placed next to the wah basin far away from the bath tub while hand wash was placed in the bathing area

4. Elevator is spooky... Reception is on level 2 but by mistake I pressed 0 as is usually the case. The lift went to 0 but the gate never opened !!! Was stuck in the middle of the night and had to keep sounding the alarm until someone came to help



The only good thing probably about this hotel is that the rooms have heaters

What a fantastic hotel and staff! Hollie, Tsitsi Gareth and Weronika on Reception and Sami on bar to name a few! We came up for a belated Xmas Party! A different room on the ground floor (last time we stayed on 2nd floor) which was immaculate too! The party was superb from 7pm - 1am we drank, danced and had a buffet feast from around he world! My husband thoroughly enjoyed breakfast and I must remember to book a beauty appointment next time I stay! Thank you Birmingham!

Very nice place lovely atmosphere really enjoyed my night their breakfast was fab went back 3 times for food and t on tap

Stayed the night for an early morning flight. Staff were great, helpful and polite. Rooms and car parking were well appointed and the shuttle bus was on time with a curtious driver. Also had dinner there, can't really fault it and look forward to returning !! Well done Holiday Inn �

Room clean and had everything I needed. Bed and pillows very comfortable.

Service excellent, couldn’t have looked after better. Dinner and wine delicious.

Wouldn’t hesitate to use this hotel again.

Thank you for a great stay 👍

I am staying here for 3 nights, so far evening meals have been very nice, breakfast was lovely all staff very helpful, my room is spacious but best bit is the bed it has to be the most comfortable bed I have slept in.

Had a two night stay attending a course. My room was lovely and quiet and the bed very comfortable. Excellent choice at breakfast and also a lunch was provided. Evening meal was extra but delicious. Found all staff to be very friendly and helpful . Had a free shuttle bus to the station. Other facilities such as pool & jacuzzi which I didn't use but other members of the course did and no complaints there either. I would definitely recommend this hotel and stay here again.

Had a quick stay as we arrived late in the evening and away very early next morning. Very clean and the bed was super comfy.

5th time staying here, and we have had the best room ever ....The staff have been great from reception to kitchen...Lovely breakfasts and lovely to relax in the pool and steam room and Jacuzzi..

The staff were really polite and friendly made us feel very welcome lovely hotel

Lovely hotel...

comfy beds 🛏

But found the food portions in Marcos’s a bit small

Room good staff very helpful only criticism is the food, not sure the tomato soup was soup tasted like puree tinned tomatoes main was ok but potatoes cold and dessert was adequate, three proffiter rolls. Would have liked a choice

Lovely room & staff but bad service in restaurant, had to wait an eternity for drinks orders and when they arrived were wrong and had to be sent back.

Breakfast looked lovely but was really cold & couldn't be eaten �

Basic room breakfast was cold tea was cold late night reception staff not that helpfull ok for 1 overnight stop

Arrived for one night last night. Hotel updated in ateas since we last stsyed there. Booked on line for dinner bed and breakfast. Came to pay bill this morning and was charged extra for our 12 year old dinner. I wouldnt mind but before we dined the waitress checked with reception and they informed us that we had £25 each to spend on food only

Left a bad taste in our mouths and will definitely not be going again soon

Room was beautiful eventhough we paid for a suite so it wasn’t cheap.

Just be careful what you are getting before you book as we were let down

Went to a boxing event and whilst the event was very good the hotel just lacked organisation, no leadership at all.

Bar service terrible (not blaming the staff) only two staff working.

Food was fine that they served but the head of staff was useless staff had no idea what they were supposed to do.

No bar table service which meant massive queues of guests trying to get served.

Why not get 4 waitresses to take orders from a section or the guests then take the order to bar and return (simples) can’t comment on rooms etc as never stayed there. Certainly not on my recommendation list. Felt sorry for the hard working staff.

Waste of time from start to finish rude staff and a executive room which was next to a road which would be a stand room anywhere else. Stay away

Not only have I chased my "missing laundry" six times I have checked out and I am still chasing it... 4pm I call to follow up after a conversation with the on duty manager this morning and she promised me a call before 4 to keep me informed. Then I get someone tell me "the GM is literally speaking to someone about it right now" (SURE- that's believeable) and he will call you right back...... its gone 8pm over 4hrs later and still waiting for this update.

The hotel itself wasn't a great stay before the missing laundry if I'm being honest... coffee & milks weren't replaced on cleaning, bath had a film of dried cleaning products on it like it wasn't rinsed properly and the shower was stupidly hot on the lowest setting, the quilt was like paper and there was no face cloths which I find strange? Small things which I wouldn't moan about but given work foot the bill but the laundry situation I am just not happy that £50 worth of brand new jeans just happed to disappear once given to reception.... And to top it off I have tried calling three times and the phone cuts off when it connects... so I can't get an update by phoning again!!!?

No one can tell me where they are... what kind of service is that.

Hotel ok no issues, but restaurant is awful. Over 2 hours from start to finish, steak is better at a Wetherspoons.. felt for the table staff they were getting complaints from all directions. Marco you reputation is shit. Breakfast was ok.

Following were my experiences and observations during my stay:

1. No phone was there in the room. No way to reach the reception in case of any emergency. This was informed to the receptionist who said someone will come and put it there but this never happened

2. No drinking water in the room

3. Bath shower gel was placed next to the wah basin far away from the bath tub while hand wash was placed in the bathing area

4. Elevator is spooky... Reception is on level 2 but by mistake I pressed 0 as is usually the case. The lift went to 0 but the gate never opened !!! Was stuck in the middle of the night and had to keep sounding the alarm until someone came to help



The only good thing probably about this hotel is that the rooms have heaters