Imperial Inn Hereford

About Imperial Inn Hereford

A food and entertainment pub in the heart of historic Hereford

Reviews

User

Shade before it was cool who remembers this brilliant show...??? https://www.facebook.com/591801410868844/ posts/2209965159052453/

User

Nothing wrong with a pre season match. Liverpool vs Borussia Dortmund tonight @ 9Pm. We hope to see you here

User

Free Pool tonight people

User

I can imagine most are feeling a wee bit like this today 😂🤣😂 why not come down and have one of our Sunday roasts starting at £6.79... see y’all laters 👋

User

A little humour doesn't harm anyone 😂

User

Sure this applies to one or two of you out there 😂😂😂

User

Looking for venue hire for your private party. No matter what the occasion we have something to suit you and your needs. For further information please call us on 01432 360931 or email us Imperial.hereford@stonegatepubs.com< br>

User

Today is grill day, pop down and enjoy a mixed grill & a pint for just £9.79

User

Tonight's movie went down with a storm. Everyone loved the Greatest Showman on our big screens with amazing sound. This is now a weekly Wednesday night theme. Every Wednesday from 8:30 PM.
What shall we play next Wednesday? Hope to see you here.

User

Come down to the Imperial tonight for our first cinema evening. We shall be screening the Greatest Showman from 8:30 on our big screens and tellies.

User

Free pool this evening from 4PM

User

Due to the popularity of our poll on these beauties we have decided to stock both

User

We are proud to be supporting McMillan coffee morning 28th September 2018 @ the Imperial this year. Please note the date in your diary and support this amazing charity.

User

Movie nights at the Imperial in the garden starting this Wednesday!!! What's your film choices?????? We would love your choices of favourite films and majority vote or comments will be showed from 9 PM

User

It's Back by popular demand!!

User

Free pool tonight from 5PM

User

Thank you so much Imperial - you did us proud! The function room was beautifully decorated and the food was great! A wonderful night was had by all! Massive thank you from Simon and Vickie on the occasion of their wedding party � �

User

Rob ,Monty and their team made our Wedding Reception go off brilliantly . From start to finish they couldn’t do enough for us . They provided the food we asked for ,and more as well. They communicated with my wife and I all through the day ,and we are so pleased we chose to have our reception at the Imperial. If your looking for a party or Wedding venue ,you won’t be disappointed by the Imperial

User

I wanted to give the imperial a 5* regardless because is a really nice place.



the staff are really nice, welcoming and easy to get along with, the environment is friendly and overall a cosy place to chill when you have a bit of time on your hands to relax.



The food is nicely presented and cooked to a good standard (busy nights this may vary but from my experience working in a kitchen it can be quite overwhelming at times so it doesn't phase me).



Overall a really nice place to eat, drink and relax with friends or family or even just a quite drink on your own.

User

I had my surprise birthday party here on the 20th January and the staff could not have been more helpful the food was excellent everyone commented on it there was so much of it and it wasn't the normal boring party bits a lot of it was made fresh not bought in thank you to all staff

User

Had a great meal here with my family really enjoyed sitting out in the sun in the garden. Will be going back this Sunday day for the hawaii party and music!!

User

My 10 year old Son had the fish and chips and he wasn't disappointed. I had the chicken curry which if I'm honest was a little stingy and no chutney etc served with the small naan bread but staff were friendly and overall good value for money.

User

Waited a while for food when it came out it looked awful just thrown on the plate!! We orederd the beef sub two pieces of tiny packet beef that you couldn't even chew!!! Not again!!!

User

The food has gone down hill, I've visited a couple of times for breakfast and lunch. The breakfast(fry up) tasted like it was pre cooked then warmed up and then it came out cold. Won't eat there again.

User

I went for the first time with my husband, I got a table by the window,my table hadn't been cleared, I ordered food, waited 15 minutes or more, I ended up clearing the table myself in the end,

My food arrived, burger/chips, it was ok,I waited for my water to be served, I finished my food (still no water) I went over to the bar woman that served me to be told it was at the far end of the bar and it was self service, she should of told me this at the beginning after I asked for it..

Poor training and customer service of your staff.

I definitely won't be returning.

User

Went in for a cooked breakfast as previous experience had proven to be a good place for a breakfast. They had no hot drinks. When I asked to swap the meat sausages for vegetarian sausages I was told they couldn’t do that but I could add bacon to a vegetarian breakfast!??! My husband asked for no mushrooms or tomato but when the food eventually came out (warm) he had mushrooms and a tomato but only 1 egg. They did bring out the second egg once we mentioned it (in a dirty bowl!) they were understaffed which would explain the incredibly slow service. It’s a shame but I won’t be eating there again.

User

Well what can I say. I used to like coming here for food. Not been in a while and was out for the afternoon with my niece so thought would have a treat.

Was very busy and while waiting in the q the blond girl behind the bar spoke very rudely to a male bar person. While waiting I heard people asking for different things in chicken wings, ice cream to be told out of stock. This should be mentioned before placing an order or on a board put outside to let people know.

When eventually got served was told half hour wait. No problem. People who were served after me there food came first and they had burger and chips which was what I ordered!

45 minutes later still no food so I went and asked and was told coming out now. Got back to table and it was being plonked on there.

7 over cooked chips on both plates warm not hot... Cheese and bacon burger again more warm than hot. Burger was burnt on the one side. Lettuce was brown. So totally not worth the £17 paid.

Will not be returning....

User

We waited over 30 minutes for breakfast and when it came it was stone cold! Was offered to have new food or refund by which the children had eaten most of it even though it was cold! To have a replacement meant waiting at least another 30 mins and it might be warm as the head chef was not in! If we have refund we weren’t allowed to eat anything else! We ended up having 6.50 returned out of the £20 it originally cost and we could try to eat the cold food and the sausages were only half cooked! Will NEVER eat there again

User

Was not very happy today , popped into the Imperial for lunch , only after we ordered we got told at our table it would be an hour before we would get our food which then came out cold. poor service , bad attitude , no apology from staff.

User

Waited nearly an hour for the food to arrive, on arrival the majority of it was cold. Sat waiting in the cold as the only way to get in and out of the beer garden was through the fire doors which were noisy and being opened regularly so it let in lots of cold air. Wouldnt recommend.

User

Used to love it here for food only cheap but edible and well presented ! Havnt been for a while , but totally different today , had the 10oz gammon , which came out burnt over done egg burnt pineapple and peas with no colour who ever is in the kitchen now clearly shouldn’t be !!!!

Staff were v nice , they changed my meal but it’s put me off going there now to be honest �

User

Piss poor food!The worse meal out in the history of meals out,had better meals at school...prisoners get fed better than this...avoid avoid adoid

User

Met my friend here for lunch today wasn't overly busy,ordered our food seperatley but straight after each other my friends came in about 20 mins(not a prob)mine still hadnt turned up 15 mins so my friend(now leaving her cold meal)went an asked where it was to be told it was on its way!!! Anyway 10 mins later it arrived but was wrong told the waitress who said that's what i ordered nope my lovely i ordered a sub with chips anyway she went back an 5 mins later same wiatresd came back with a wrap plonked meal on table an walked off!!! Did call but she never eard me so i took my meal back again explained to the manager(i think)who checked an could see yes that's what i ordered.....so he chased it up brought it over i swear not now i had about 7 chips that were cold but after nearly an hours wait i eat it....shame really as i used to like eating here �

User

Been twice. 1st time we were told an hour wait for hot drinks yet they wernt even busy making them and lots of people had refunds after finishing breakfast and still no drinks. Today we had filthy tray, mug and tea pot and a pretty poor breakfast with about a teaspoon of beans and anaemic sausage and toast. I like to give places a second chance but after 2 poor experiences we won't be returning for breakfast. As a bar it could be great but I don't know.

User

A group of 4 came in yesterday for lunch.... Well, what can I say? �

The burger patty was raw in the middle...

The bacon on top of the sfc chicken burger was cold...

I, myself had a chicken/bbq melt.... On a double up mind, to see that only 1 piece of chicken had bacon, cheese & sauce.... I sent it back for the order to be finished..... It was reheated.... In the microwave?? �

As if that wasn't enough my bacon added and microwaved was then cold..... And my peas had definitely seen better days.... Shame really as I've eaten in once there before and was OK.... If you're going to endorse freshly cooked, home made meals then I guess you shouldn't be nuking everything.... But that's OK, our group of 4 certainly will NOT be coming back!

User

Thank you so much Imperial - you did us proud! The function room was beautifully decorated and the food was great! A wonderful night was had by all! Massive thank you from Simon and Vickie on the occasion of their wedding party � �

User

Rob ,Monty and their team made our Wedding Reception go off brilliantly . From start to finish they couldn’t do enough for us . They provided the food we asked for ,and more as well. They communicated with my wife and I all through the day ,and we are so pleased we chose to have our reception at the Imperial. If your looking for a party or Wedding venue ,you won’t be disappointed by the Imperial

User

I wanted to give the imperial a 5* regardless because is a really nice place.



the staff are really nice, welcoming and easy to get along with, the environment is friendly and overall a cosy place to chill when you have a bit of time on your hands to relax.



The food is nicely presented and cooked to a good standard (busy nights this may vary but from my experience working in a kitchen it can be quite overwhelming at times so it doesn't phase me).



Overall a really nice place to eat, drink and relax with friends or family or even just a quite drink on your own.

User

I had my surprise birthday party here on the 20th January and the staff could not have been more helpful the food was excellent everyone commented on it there was so much of it and it wasn't the normal boring party bits a lot of it was made fresh not bought in thank you to all staff

User

Had a great meal here with my family really enjoyed sitting out in the sun in the garden. Will be going back this Sunday day for the hawaii party and music!!

User

My 10 year old Son had the fish and chips and he wasn't disappointed. I had the chicken curry which if I'm honest was a little stingy and no chutney etc served with the small naan bread but staff were friendly and overall good value for money.

User

Waited a while for food when it came out it looked awful just thrown on the plate!! We orederd the beef sub two pieces of tiny packet beef that you couldn't even chew!!! Not again!!!

User

The food has gone down hill, I've visited a couple of times for breakfast and lunch. The breakfast(fry up) tasted like it was pre cooked then warmed up and then it came out cold. Won't eat there again.

User

I went for the first time with my husband, I got a table by the window,my table hadn't been cleared, I ordered food, waited 15 minutes or more, I ended up clearing the table myself in the end,

My food arrived, burger/chips, it was ok,I waited for my water to be served, I finished my food (still no water) I went over to the bar woman that served me to be told it was at the far end of the bar and it was self service, she should of told me this at the beginning after I asked for it..

Poor training and customer service of your staff.

I definitely won't be returning.

User

Went in for a cooked breakfast as previous experience had proven to be a good place for a breakfast. They had no hot drinks. When I asked to swap the meat sausages for vegetarian sausages I was told they couldn’t do that but I could add bacon to a vegetarian breakfast!??! My husband asked for no mushrooms or tomato but when the food eventually came out (warm) he had mushrooms and a tomato but only 1 egg. They did bring out the second egg once we mentioned it (in a dirty bowl!) they were understaffed which would explain the incredibly slow service. It’s a shame but I won’t be eating there again.

User

Well what can I say. I used to like coming here for food. Not been in a while and was out for the afternoon with my niece so thought would have a treat.

Was very busy and while waiting in the q the blond girl behind the bar spoke very rudely to a male bar person. While waiting I heard people asking for different things in chicken wings, ice cream to be told out of stock. This should be mentioned before placing an order or on a board put outside to let people know.

When eventually got served was told half hour wait. No problem. People who were served after me there food came first and they had burger and chips which was what I ordered!

45 minutes later still no food so I went and asked and was told coming out now. Got back to table and it was being plonked on there.

7 over cooked chips on both plates warm not hot... Cheese and bacon burger again more warm than hot. Burger was burnt on the one side. Lettuce was brown. So totally not worth the £17 paid.

Will not be returning....

User

We waited over 30 minutes for breakfast and when it came it was stone cold! Was offered to have new food or refund by which the children had eaten most of it even though it was cold! To have a replacement meant waiting at least another 30 mins and it might be warm as the head chef was not in! If we have refund we weren’t allowed to eat anything else! We ended up having 6.50 returned out of the £20 it originally cost and we could try to eat the cold food and the sausages were only half cooked! Will NEVER eat there again

User

Was not very happy today , popped into the Imperial for lunch , only after we ordered we got told at our table it would be an hour before we would get our food which then came out cold. poor service , bad attitude , no apology from staff.

User

Waited nearly an hour for the food to arrive, on arrival the majority of it was cold. Sat waiting in the cold as the only way to get in and out of the beer garden was through the fire doors which were noisy and being opened regularly so it let in lots of cold air. Wouldnt recommend.

User

Used to love it here for food only cheap but edible and well presented ! Havnt been for a while , but totally different today , had the 10oz gammon , which came out burnt over done egg burnt pineapple and peas with no colour who ever is in the kitchen now clearly shouldn’t be !!!!

Staff were v nice , they changed my meal but it’s put me off going there now to be honest �

User

Piss poor food!The worse meal out in the history of meals out,had better meals at school...prisoners get fed better than this...avoid avoid adoid

User

Met my friend here for lunch today wasn't overly busy,ordered our food seperatley but straight after each other my friends came in about 20 mins(not a prob)mine still hadnt turned up 15 mins so my friend(now leaving her cold meal)went an asked where it was to be told it was on its way!!! Anyway 10 mins later it arrived but was wrong told the waitress who said that's what i ordered nope my lovely i ordered a sub with chips anyway she went back an 5 mins later same wiatresd came back with a wrap plonked meal on table an walked off!!! Did call but she never eard me so i took my meal back again explained to the manager(i think)who checked an could see yes that's what i ordered.....so he chased it up brought it over i swear not now i had about 7 chips that were cold but after nearly an hours wait i eat it....shame really as i used to like eating here �

User

Been twice. 1st time we were told an hour wait for hot drinks yet they wernt even busy making them and lots of people had refunds after finishing breakfast and still no drinks. Today we had filthy tray, mug and tea pot and a pretty poor breakfast with about a teaspoon of beans and anaemic sausage and toast. I like to give places a second chance but after 2 poor experiences we won't be returning for breakfast. As a bar it could be great but I don't know.

User

A group of 4 came in yesterday for lunch.... Well, what can I say? �

The burger patty was raw in the middle...

The bacon on top of the sfc chicken burger was cold...

I, myself had a chicken/bbq melt.... On a double up mind, to see that only 1 piece of chicken had bacon, cheese & sauce.... I sent it back for the order to be finished..... It was reheated.... In the microwave?? �

As if that wasn't enough my bacon added and microwaved was then cold..... And my peas had definitely seen better days.... Shame really as I've eaten in once there before and was OK.... If you're going to endorse freshly cooked, home made meals then I guess you shouldn't be nuking everything.... But that's OK, our group of 4 certainly will NOT be coming back!

User

Thank you so much Imperial - you did us proud! The function room was beautifully decorated and the food was great! A wonderful night was had by all! Massive thank you from Simon and Vickie on the occasion of their wedding party � �

User

Rob ,Monty and their team made our Wedding Reception go off brilliantly . From start to finish they couldn’t do enough for us . They provided the food we asked for ,and more as well. They communicated with my wife and I all through the day ,and we are so pleased we chose to have our reception at the Imperial. If your looking for a party or Wedding venue ,you won’t be disappointed by the Imperial

User

I wanted to give the imperial a 5* regardless because is a really nice place.



the staff are really nice, welcoming and easy to get along with, the environment is friendly and overall a cosy place to chill when you have a bit of time on your hands to relax.



The food is nicely presented and cooked to a good standard (busy nights this may vary but from my experience working in a kitchen it can be quite overwhelming at times so it doesn't phase me).



Overall a really nice place to eat, drink and relax with friends or family or even just a quite drink on your own.

User

I had my surprise birthday party here on the 20th January and the staff could not have been more helpful the food was excellent everyone commented on it there was so much of it and it wasn't the normal boring party bits a lot of it was made fresh not bought in thank you to all staff

User

Had a great meal here with my family really enjoyed sitting out in the sun in the garden. Will be going back this Sunday day for the hawaii party and music!!

User

My 10 year old Son had the fish and chips and he wasn't disappointed. I had the chicken curry which if I'm honest was a little stingy and no chutney etc served with the small naan bread but staff were friendly and overall good value for money.

User

Waited a while for food when it came out it looked awful just thrown on the plate!! We orederd the beef sub two pieces of tiny packet beef that you couldn't even chew!!! Not again!!!

User

The food has gone down hill, I've visited a couple of times for breakfast and lunch. The breakfast(fry up) tasted like it was pre cooked then warmed up and then it came out cold. Won't eat there again.

User

I went for the first time with my husband, I got a table by the window,my table hadn't been cleared, I ordered food, waited 15 minutes or more, I ended up clearing the table myself in the end,

My food arrived, burger/chips, it was ok,I waited for my water to be served, I finished my food (still no water) I went over to the bar woman that served me to be told it was at the far end of the bar and it was self service, she should of told me this at the beginning after I asked for it..

Poor training and customer service of your staff.

I definitely won't be returning.

User

Went in for a cooked breakfast as previous experience had proven to be a good place for a breakfast. They had no hot drinks. When I asked to swap the meat sausages for vegetarian sausages I was told they couldn’t do that but I could add bacon to a vegetarian breakfast!??! My husband asked for no mushrooms or tomato but when the food eventually came out (warm) he had mushrooms and a tomato but only 1 egg. They did bring out the second egg once we mentioned it (in a dirty bowl!) they were understaffed which would explain the incredibly slow service. It’s a shame but I won’t be eating there again.

User

Well what can I say. I used to like coming here for food. Not been in a while and was out for the afternoon with my niece so thought would have a treat.

Was very busy and while waiting in the q the blond girl behind the bar spoke very rudely to a male bar person. While waiting I heard people asking for different things in chicken wings, ice cream to be told out of stock. This should be mentioned before placing an order or on a board put outside to let people know.

When eventually got served was told half hour wait. No problem. People who were served after me there food came first and they had burger and chips which was what I ordered!

45 minutes later still no food so I went and asked and was told coming out now. Got back to table and it was being plonked on there.

7 over cooked chips on both plates warm not hot... Cheese and bacon burger again more warm than hot. Burger was burnt on the one side. Lettuce was brown. So totally not worth the £17 paid.

Will not be returning....

User

We waited over 30 minutes for breakfast and when it came it was stone cold! Was offered to have new food or refund by which the children had eaten most of it even though it was cold! To have a replacement meant waiting at least another 30 mins and it might be warm as the head chef was not in! If we have refund we weren’t allowed to eat anything else! We ended up having 6.50 returned out of the £20 it originally cost and we could try to eat the cold food and the sausages were only half cooked! Will NEVER eat there again

User

Was not very happy today , popped into the Imperial for lunch , only after we ordered we got told at our table it would be an hour before we would get our food which then came out cold. poor service , bad attitude , no apology from staff.

User

Waited nearly an hour for the food to arrive, on arrival the majority of it was cold. Sat waiting in the cold as the only way to get in and out of the beer garden was through the fire doors which were noisy and being opened regularly so it let in lots of cold air. Wouldnt recommend.

User

Used to love it here for food only cheap but edible and well presented ! Havnt been for a while , but totally different today , had the 10oz gammon , which came out burnt over done egg burnt pineapple and peas with no colour who ever is in the kitchen now clearly shouldn’t be !!!!

Staff were v nice , they changed my meal but it’s put me off going there now to be honest �

User

Piss poor food!The worse meal out in the history of meals out,had better meals at school...prisoners get fed better than this...avoid avoid adoid

User

Met my friend here for lunch today wasn't overly busy,ordered our food seperatley but straight after each other my friends came in about 20 mins(not a prob)mine still hadnt turned up 15 mins so my friend(now leaving her cold meal)went an asked where it was to be told it was on its way!!! Anyway 10 mins later it arrived but was wrong told the waitress who said that's what i ordered nope my lovely i ordered a sub with chips anyway she went back an 5 mins later same wiatresd came back with a wrap plonked meal on table an walked off!!! Did call but she never eard me so i took my meal back again explained to the manager(i think)who checked an could see yes that's what i ordered.....so he chased it up brought it over i swear not now i had about 7 chips that were cold but after nearly an hours wait i eat it....shame really as i used to like eating here �

User

Been twice. 1st time we were told an hour wait for hot drinks yet they wernt even busy making them and lots of people had refunds after finishing breakfast and still no drinks. Today we had filthy tray, mug and tea pot and a pretty poor breakfast with about a teaspoon of beans and anaemic sausage and toast. I like to give places a second chance but after 2 poor experiences we won't be returning for breakfast. As a bar it could be great but I don't know.

User

A group of 4 came in yesterday for lunch.... Well, what can I say? �

The burger patty was raw in the middle...

The bacon on top of the sfc chicken burger was cold...

I, myself had a chicken/bbq melt.... On a double up mind, to see that only 1 piece of chicken had bacon, cheese & sauce.... I sent it back for the order to be finished..... It was reheated.... In the microwave?? �

As if that wasn't enough my bacon added and microwaved was then cold..... And my peas had definitely seen better days.... Shame really as I've eaten in once there before and was OK.... If you're going to endorse freshly cooked, home made meals then I guess you shouldn't be nuking everything.... But that's OK, our group of 4 certainly will NOT be coming back!

User

Thank you so much Imperial - you did us proud! The function room was beautifully decorated and the food was great! A wonderful night was had by all! Massive thank you from Simon and Vickie on the occasion of their wedding party � �

User

Rob ,Monty and their team made our Wedding Reception go off brilliantly . From start to finish they couldn’t do enough for us . They provided the food we asked for ,and more as well. They communicated with my wife and I all through the day ,and we are so pleased we chose to have our reception at the Imperial. If your looking for a party or Wedding venue ,you won’t be disappointed by the Imperial

User

I wanted to give the imperial a 5* regardless because is a really nice place.



the staff are really nice, welcoming and easy to get along with, the environment is friendly and overall a cosy place to chill when you have a bit of time on your hands to relax.



The food is nicely presented and cooked to a good standard (busy nights this may vary but from my experience working in a kitchen it can be quite overwhelming at times so it doesn't phase me).



Overall a really nice place to eat, drink and relax with friends or family or even just a quite drink on your own.

User

I had my surprise birthday party here on the 20th January and the staff could not have been more helpful the food was excellent everyone commented on it there was so much of it and it wasn't the normal boring party bits a lot of it was made fresh not bought in thank you to all staff

User

Had a great meal here with my family really enjoyed sitting out in the sun in the garden. Will be going back this Sunday day for the hawaii party and music!!

User

My 10 year old Son had the fish and chips and he wasn't disappointed. I had the chicken curry which if I'm honest was a little stingy and no chutney etc served with the small naan bread but staff were friendly and overall good value for money.

User

Waited a while for food when it came out it looked awful just thrown on the plate!! We orederd the beef sub two pieces of tiny packet beef that you couldn't even chew!!! Not again!!!

User

The food has gone down hill, I've visited a couple of times for breakfast and lunch. The breakfast(fry up) tasted like it was pre cooked then warmed up and then it came out cold. Won't eat there again.

User

I went for the first time with my husband, I got a table by the window,my table hadn't been cleared, I ordered food, waited 15 minutes or more, I ended up clearing the table myself in the end,

My food arrived, burger/chips, it was ok,I waited for my water to be served, I finished my food (still no water) I went over to the bar woman that served me to be told it was at the far end of the bar and it was self service, she should of told me this at the beginning after I asked for it..

Poor training and customer service of your staff.

I definitely won't be returning.

User

Went in for a cooked breakfast as previous experience had proven to be a good place for a breakfast. They had no hot drinks. When I asked to swap the meat sausages for vegetarian sausages I was told they couldn’t do that but I could add bacon to a vegetarian breakfast!??! My husband asked for no mushrooms or tomato but when the food eventually came out (warm) he had mushrooms and a tomato but only 1 egg. They did bring out the second egg once we mentioned it (in a dirty bowl!) they were understaffed which would explain the incredibly slow service. It’s a shame but I won’t be eating there again.

User

Well what can I say. I used to like coming here for food. Not been in a while and was out for the afternoon with my niece so thought would have a treat.

Was very busy and while waiting in the q the blond girl behind the bar spoke very rudely to a male bar person. While waiting I heard people asking for different things in chicken wings, ice cream to be told out of stock. This should be mentioned before placing an order or on a board put outside to let people know.

When eventually got served was told half hour wait. No problem. People who were served after me there food came first and they had burger and chips which was what I ordered!

45 minutes later still no food so I went and asked and was told coming out now. Got back to table and it was being plonked on there.

7 over cooked chips on both plates warm not hot... Cheese and bacon burger again more warm than hot. Burger was burnt on the one side. Lettuce was brown. So totally not worth the £17 paid.

Will not be returning....

User

We waited over 30 minutes for breakfast and when it came it was stone cold! Was offered to have new food or refund by which the children had eaten most of it even though it was cold! To have a replacement meant waiting at least another 30 mins and it might be warm as the head chef was not in! If we have refund we weren’t allowed to eat anything else! We ended up having 6.50 returned out of the £20 it originally cost and we could try to eat the cold food and the sausages were only half cooked! Will NEVER eat there again

User

Was not very happy today , popped into the Imperial for lunch , only after we ordered we got told at our table it would be an hour before we would get our food which then came out cold. poor service , bad attitude , no apology from staff.

User

Waited nearly an hour for the food to arrive, on arrival the majority of it was cold. Sat waiting in the cold as the only way to get in and out of the beer garden was through the fire doors which were noisy and being opened regularly so it let in lots of cold air. Wouldnt recommend.

User

Used to love it here for food only cheap but edible and well presented ! Havnt been for a while , but totally different today , had the 10oz gammon , which came out burnt over done egg burnt pineapple and peas with no colour who ever is in the kitchen now clearly shouldn’t be !!!!

Staff were v nice , they changed my meal but it’s put me off going there now to be honest �

User

Piss poor food!The worse meal out in the history of meals out,had better meals at school...prisoners get fed better than this...avoid avoid adoid

User

Met my friend here for lunch today wasn't overly busy,ordered our food seperatley but straight after each other my friends came in about 20 mins(not a prob)mine still hadnt turned up 15 mins so my friend(now leaving her cold meal)went an asked where it was to be told it was on its way!!! Anyway 10 mins later it arrived but was wrong told the waitress who said that's what i ordered nope my lovely i ordered a sub with chips anyway she went back an 5 mins later same wiatresd came back with a wrap plonked meal on table an walked off!!! Did call but she never eard me so i took my meal back again explained to the manager(i think)who checked an could see yes that's what i ordered.....so he chased it up brought it over i swear not now i had about 7 chips that were cold but after nearly an hours wait i eat it....shame really as i used to like eating here �

User

Been twice. 1st time we were told an hour wait for hot drinks yet they wernt even busy making them and lots of people had refunds after finishing breakfast and still no drinks. Today we had filthy tray, mug and tea pot and a pretty poor breakfast with about a teaspoon of beans and anaemic sausage and toast. I like to give places a second chance but after 2 poor experiences we won't be returning for breakfast. As a bar it could be great but I don't know.

User

A group of 4 came in yesterday for lunch.... Well, what can I say? �

The burger patty was raw in the middle...

The bacon on top of the sfc chicken burger was cold...

I, myself had a chicken/bbq melt.... On a double up mind, to see that only 1 piece of chicken had bacon, cheese & sauce.... I sent it back for the order to be finished..... It was reheated.... In the microwave?? �

As if that wasn't enough my bacon added and microwaved was then cold..... And my peas had definitely seen better days.... Shame really as I've eaten in once there before and was OK.... If you're going to endorse freshly cooked, home made meals then I guess you shouldn't be nuking everything.... But that's OK, our group of 4 certainly will NOT be coming back!

More about Imperial Inn Hereford

Imperial Inn Hereford is located at 31 Widemarsh Street, HR4 9EA Hereford, Herefordshire
01432360931
https://www.classicinns.co.uk/imperial-inn-hereford