Resorts World Birmingham

Thursdays are the new Fridays, especially when there's 2 for 1 signature at High Line 😏 🍹 http://fal.cn/VySG

We love the new buys of the month from Clogau, all 70% off this month only. Which have you got your eyes on? 😍

In Episode 5 of #TukTips our star pastry chefs talk all things glazing – the ultimate icing on the cake, the shiny way!

Our free fun for kids continues tomorrow with a magical show in the Atrium! Join us 11am - 4pm to watch the show and learn the tricks of the trade: http://fal.cn/V4Xh #FindYourFun

Face your fears and crunch those critters at our Regatta store! This Saturday 11th August only, head to the store and enter the crunchy critters challenge for the chance to win a full kit of Craghoppers Nosilife clothing: http://fal.cn/V4iJ

Look who's back...due to the Iron Maiden gig at Genting Arena #TukCakes is open tonight until 8pm! Try the new caramel eclair and honeycomb truffle, or one of your old favourites 😋 http://fal.cn/VtvX

Now open! Our Iron Maiden merchandise pop-up is now open in the mall area. Get your goodies from there until 8pm tonight, then head to World Bar to grab the official Iron Maiden #TrooperAle

Have you heard? The @VortexRWB early bird offer is back! Keep the kids entertained and race through as many video games as you can FREE 10am - 12pm in the summer hols: http://fal.cn/Vuhy

We're counting down the days until our new arrival Zizzi opens it's doors on the Ground Floor later this month - we can almost taste that Italian deliciousness already...http://fal.cn/Vuqg

Calling all chocolate lovers! The latest episode in our #TukTips series with our very own The Great British Bake Off: The Professionals finalist is all about bon bons. Taste these delicious creations for yourself every Thurs - Sun at #TukCakes, here in the Atrium. They’re très bon in our eyes…

It's almost Happy Hour time at Gap! Between 3pm - 5pm today, shoppers can head to our Gap Outlet and enjoy an extra 20% off EVERYTHING! But hurry, you've not got much time...

Holy Smoke! Heavy metal legends Iron Maiden are coming to Genting Arena on Tuesday 7th and we're the place to warm-up for the gig. Shop exclusive merch in our pop-up and try the official Iron Maiden Beer in World Bar for one day only. More info: http://fal.cn/VQgm

Our tasty Tuk treats are back open in the Atrium today until 7pm with two new flavours! Honeycomb Truffles or Caramel Eclairs - which will you be trying first?! Let us know in the comments! #TukCakes

Our #SantaiSpa Weekender is back today! 🙌 Head to the Atrium 11am - 5pm Sat & Sun for a taster of our fabulous new look spa: http://fal.cn/VQUX

When #InternationalBeerDay falls on a Friday....👌 🍻

TOMORROW! The sunshine is back and so is #Sundown - head to the High Line terrace from 6pm for a live DJ and try the exclusive Sundown cocktail 2 for £10 😎 🙌 http://fal.cn/VEhT

Roll up, roll up! Take a break from shopping and join us in the atrium for Circus workshops with our friends Backstage Circus. They'll be here with circus shows, tips and tricks for all the family until 4pm 🎪 http://fal.cn/V2Dd

Summer holiday fun for less at Vortex Gaming! Grab your games, food (AND ice cream) all for just £12.50! Available 12 - 8 every day during the school holidays. #FindYourFun

Only the finer things for our delicious #TukCakes. Episode 3 of #TukTips is all about the ingredients you need to bake like a #GBBO pro!

We had a fantastic visit here today. We have walked though before whilst visiting the NEC but never really paid much attention. Today we came to visit vortex which was brilliant then ate at las iguanas and did a bit of shopping in the Nike shop which has huge discounts. We had a great day and the £2 parking is great, you just need to spend over £20 and get your ticket validated and it means you can stay for upto 12 hours... I believe the reason this was introduced is due to nec visitors parking here to reduce their parking costs but it meant that real visitors then couldn't park. It's easy to spend £20 so no big deal doing this and you could still park here to use the nec if you plan to eat before or after. We'll definitely be back again.

We came yesterday and stayed over for my birthday loved every minute of it just a bit gutted I couldn’t get my favourite drink in any of the bars I went in (pink gin)

All staff were very polite from the man on the gate letting you into the carpark to the people working in the casino tbh I think the casino staff have lots of patience with the way some of the lads were speaking to them in there and calling the manager to complain when they never really did anything wrong apart from do their job. Keep up the good work hopefully we will have the chance to visit again one day.

Thank you resorts world for making our new years eve a fantastic one .Never been here on new years eve but the atmosphere by everyone was lovely. Drummers played and the fireworks was out of this world .�also great staff at tgi Fridays .The only downfall was the queue coming out if the carpark ,were people were driving down the wrong way to jump the queue,which was annoying some people . 10/10 by me .

Really easy parking , easy complex to navigate around once used to it . Clean , tidy and friendly atmosphere . Grabbed some bargains at the many outlet stores

Our first visit to resort world, amazing place staff are awesome and all very friendly, even going above and beyond to ensure we got great value for money. The staff in the world of bars were friendly and helpful. All in all a great experience and we will be returning soon.

Love it just gets better each time we visit , parking is good at £2 and doesn’t break the bank

Lots of baby friendly facilities. Lovely afternoon out as a family on what would have been an otherwise miserable rainy day.

I've just driven 30 miles to The Resorts and as I pulled through the car park barrier I realised I had left my purse at home. I had enough change in my car to pay the parking so we decided to do some window shopping instead. I popped to the customer services to check what time they were open till I'm the week after explaining what I'd done. The customer service man (Paul) asked which car park I was on and took my ticket from me and validated it, I could of cried, thank you so much it really meant a lot to me �

I took my partner for her birthday for an overnight stay at the genting hotel. The room was amazing the staff were very helpful and friendly. I payed extra for flowers and a bottle of champagne which was in the room when we got there,they were a surprise for my partner which she loved. The flowers were excellent and champagne was very nice. The breakfast was great and the service was very good.The shops where great and all of them had offers. We went to las iguanas for the evening meal which has great food and service. The hotel I really recommend and the shops are great too.

I love shopping at Resorts World. Prices are quite reasonable and the restaurant give you a good relaxing view. Have been to Nando’s to test my self too.

We went as a family to see Star Wars and then to Las Iguanas for food.

Lovely place shops look nice but didn’t have time to shop. Staff at Cineworld were friendly and polite and the film was brilliant

Food at Las Iguanas very nice

First time visiting yesterday for my daughters birthday and we really enjoyed it (free chocolate what more could you ask for haha) will definitely be back to do more shopping

Considered going to Merry Hill yesterday but hubby wanted to visit Resort World. I'm glad we went. The best shops with great deals are Nike, Gap and Next. The car park for £2 is fair. Likely you will spend £20 so car park for 12 hrs is £2 by validating ticket at the customer services team by the toilets. I have to say we made some great purchases for Christmas that would have cost a LOT more at Merry Hill. Will definitely go back.

The spa is not as good as you are led to believe. Been to better for less money. The rest of resort world is fab

Went to the cinema this evening. The cinema was pleasant other than, they need more staff. My gripe was the gangs of kids wandering around swearing their heads off or stinking of weed!! Not something I really wanted my seven year old daughter to be experiencing on a family trip to the cinema!!!

Nightmare to get to..traffic on A45 and M42 gridlocked. Upon arrival parking £15 quid...if you dont make a £20 quid purchase; which granted reduces the cost to £2.00. Public Malls undercover, but unheated..brrrrr. Outlets frankly nothing unique generally lacklustre. Advice ..shop locally; nothing special to make me go again. Expensive on fuel; parking cold and boring..

what miserable bar staff at the sports bar and the mexican resturant , on a 50th party we arrived had food played the casino , the public were more delightful than any staff members we dealt with , think you need a customer service shuffle with a SMILE included , wont be coming back just miserable staff put you off

My daughter and I decided to visit for a meal before a concert at the NEC as the parking rate is only £2 if you spend over £20 on food. Whilst this is a good deal it took us an hour to get out of the car park (so not so good). There was also big queues at the pay points which added to our frustration. I would definitely not park here again when there is a concert on. I felt sympathy for anyone who had not been to the concert and got caught in the queues. For a complex of this nature next to an important venue they do not seem geared up enough to cope when big events are on at the NEC. On the positive side the meal we had at The Sky Bar was excellent and really good value with good service. We had 6 tapas + 2 sides for £28!

I’m at World bar in resort world and the staff here are always miserable and the service is so slow . I’ve just witnessed appalling customer service. Myself and a lady had waited ten minutes whilst the staff totally unaware of who is stood at the bar served other customers. I got my drink and then the lady tried to order food but quite obviously couldn’t speak English. The young bar person told her she needed a table number in order to order food but she just didn’t comprehend and he rudely refused to serve her despite now having waited 15 minutes . Unbelievable shocking service and I told him so to which he abruptly told me I didn’t know what I was talking about !!!! That’s why this country is in a mess

We had a fantastic visit here today. We have walked though before whilst visiting the NEC but never really paid much attention. Today we came to visit vortex which was brilliant then ate at las iguanas and did a bit of shopping in the Nike shop which has huge discounts. We had a great day and the £2 parking is great, you just need to spend over £20 and get your ticket validated and it means you can stay for upto 12 hours... I believe the reason this was introduced is due to nec visitors parking here to reduce their parking costs but it meant that real visitors then couldn't park. It's easy to spend £20 so no big deal doing this and you could still park here to use the nec if you plan to eat before or after. We'll definitely be back again.

We came yesterday and stayed over for my birthday loved every minute of it just a bit gutted I couldn’t get my favourite drink in any of the bars I went in (pink gin)

All staff were very polite from the man on the gate letting you into the carpark to the people working in the casino tbh I think the casino staff have lots of patience with the way some of the lads were speaking to them in there and calling the manager to complain when they never really did anything wrong apart from do their job. Keep up the good work hopefully we will have the chance to visit again one day.

Thank you resorts world for making our new years eve a fantastic one .Never been here on new years eve but the atmosphere by everyone was lovely. Drummers played and the fireworks was out of this world .�also great staff at tgi Fridays .The only downfall was the queue coming out if the carpark ,were people were driving down the wrong way to jump the queue,which was annoying some people . 10/10 by me .

Really easy parking , easy complex to navigate around once used to it . Clean , tidy and friendly atmosphere . Grabbed some bargains at the many outlet stores

Our first visit to resort world, amazing place staff are awesome and all very friendly, even going above and beyond to ensure we got great value for money. The staff in the world of bars were friendly and helpful. All in all a great experience and we will be returning soon.

Love it just gets better each time we visit , parking is good at £2 and doesn’t break the bank

Lots of baby friendly facilities. Lovely afternoon out as a family on what would have been an otherwise miserable rainy day.

I've just driven 30 miles to The Resorts and as I pulled through the car park barrier I realised I had left my purse at home. I had enough change in my car to pay the parking so we decided to do some window shopping instead. I popped to the customer services to check what time they were open till I'm the week after explaining what I'd done. The customer service man (Paul) asked which car park I was on and took my ticket from me and validated it, I could of cried, thank you so much it really meant a lot to me �

I took my partner for her birthday for an overnight stay at the genting hotel. The room was amazing the staff were very helpful and friendly. I payed extra for flowers and a bottle of champagne which was in the room when we got there,they were a surprise for my partner which she loved. The flowers were excellent and champagne was very nice. The breakfast was great and the service was very good.The shops where great and all of them had offers. We went to las iguanas for the evening meal which has great food and service. The hotel I really recommend and the shops are great too.

I love shopping at Resorts World. Prices are quite reasonable and the restaurant give you a good relaxing view. Have been to Nando’s to test my self too.

We went as a family to see Star Wars and then to Las Iguanas for food.

Lovely place shops look nice but didn’t have time to shop. Staff at Cineworld were friendly and polite and the film was brilliant

Food at Las Iguanas very nice

First time visiting yesterday for my daughters birthday and we really enjoyed it (free chocolate what more could you ask for haha) will definitely be back to do more shopping

Considered going to Merry Hill yesterday but hubby wanted to visit Resort World. I'm glad we went. The best shops with great deals are Nike, Gap and Next. The car park for £2 is fair. Likely you will spend £20 so car park for 12 hrs is £2 by validating ticket at the customer services team by the toilets. I have to say we made some great purchases for Christmas that would have cost a LOT more at Merry Hill. Will definitely go back.

The spa is not as good as you are led to believe. Been to better for less money. The rest of resort world is fab

Went to the cinema this evening. The cinema was pleasant other than, they need more staff. My gripe was the gangs of kids wandering around swearing their heads off or stinking of weed!! Not something I really wanted my seven year old daughter to be experiencing on a family trip to the cinema!!!

Nightmare to get to..traffic on A45 and M42 gridlocked. Upon arrival parking £15 quid...if you dont make a £20 quid purchase; which granted reduces the cost to £2.00. Public Malls undercover, but unheated..brrrrr. Outlets frankly nothing unique generally lacklustre. Advice ..shop locally; nothing special to make me go again. Expensive on fuel; parking cold and boring..

what miserable bar staff at the sports bar and the mexican resturant , on a 50th party we arrived had food played the casino , the public were more delightful than any staff members we dealt with , think you need a customer service shuffle with a SMILE included , wont be coming back just miserable staff put you off

My daughter and I decided to visit for a meal before a concert at the NEC as the parking rate is only £2 if you spend over £20 on food. Whilst this is a good deal it took us an hour to get out of the car park (so not so good). There was also big queues at the pay points which added to our frustration. I would definitely not park here again when there is a concert on. I felt sympathy for anyone who had not been to the concert and got caught in the queues. For a complex of this nature next to an important venue they do not seem geared up enough to cope when big events are on at the NEC. On the positive side the meal we had at The Sky Bar was excellent and really good value with good service. We had 6 tapas + 2 sides for £28!

I’m at World bar in resort world and the staff here are always miserable and the service is so slow . I’ve just witnessed appalling customer service. Myself and a lady had waited ten minutes whilst the staff totally unaware of who is stood at the bar served other customers. I got my drink and then the lady tried to order food but quite obviously couldn’t speak English. The young bar person told her she needed a table number in order to order food but she just didn’t comprehend and he rudely refused to serve her despite now having waited 15 minutes . Unbelievable shocking service and I told him so to which he abruptly told me I didn’t know what I was talking about !!!! That’s why this country is in a mess