The Pear Tree Inn & Country Hotel

About The Pear Tree Inn & Country Hotel

A Premier Venue for 3 Star Hotel Breaks in Worcester and Worcestershire, Conferences & Banqueting, Weddings & Civil Ceremonies, combining traditional elegance with a modern twist.

Reviews

User

On the 4th day of December my true love said to me.......let’s go and meet Joey at The Pear Tree 🎄

User

On the 3rd Day of December my true love said to me......shall we buy some tickets to the Pear Tree's Murder Mystery! :) Have you bought yours yet? Call 01905 756565 or email info@thepeartree.co.uk

User

What a fabulous Luncheon, a pleasure to host 🎄 .......Merry Christmas 🎄

User

On the 2nd day of December my true love said to me........we are going to a big festive lunch at The Pear Tree 🌲

User

On the first day of December my true love said to me.....let’s go to a party at The Pear Tree 🌲

User

‘tis The season to be Jolly! A big welcome to all who are joining us for the festivities this month......eat, drink and be merry! 🎄🎉🍾

User

If you are joining us over December be sure to pick up one of our Events Calendars for 2019 😀

User

Busy getting ready for the festivities....🎄

User

SKA45's performing HERE on 9th February 2019 :) Tickets only £9.50 in advance :) Call 01905 756565

User

Fancy an evening of great music with these guys? - Tickets are also available to purchase as Christmas Presents :)

User

A fabulous music filled evening with the Best SKA band in the Midlands! Calling all you SKA fans - this is not to be missed. Tickets £9.50pp purchasing prior to the event or £12.50pp door entry on the evening.
Call 01905 756565 or email info@thepeartree.co.uk to purchase your tickets.

User

One Year ago today - Happy 1st Anniversary Mr & Mrs Darkes <3 Photo courtesy of James Hogg

User

Good morning 😃we still have some places available for our fabulous Murder Mystery Evening ......have you booked yet? Your chance to be a wedding guest at a very different kind of wedding 😄call 01905 756565 or email info@thepeartree.co.uk to book yours. £10 deposit secures your place.

User

Say hello to Zoe, our new Receptionist :) Welcome to the team.....

User

And its Goodnight from us!! Fabulous towel art by one of our Housekeeping Team, Matthew <3

User

With Worcestershire Registration Services being able to conduct Ceremonies later into the evening - why not look at a late night love package ...for those who wish to take a less formal celebration <3 Call 01905 756565 or email info@thepeartree.co.uk

User

We are holding a Wonderful World of Weddings Open Day to include some amazing local suppliers to help with any questions you may have about your BIG day. There will be a catwalk show. Worcestershire Registrars will conduct a Mock Ceremony.
Planning a wedding can be overwhelming and downright scary! We are here to ease the pressure and help make your day and the planning the easy enjoyable way it should be.
Come along and see us, meet Jo and the team, meet our fabulous suppl...iers who can help create your perfect day.
Entry is free (as it should be!)
See More

User

Celebrating a Birthday? Anniversary? Baby Shower? Association Annual Dinner? Come and see what we can offer, FABULOUS food, FRIENDLY service and FUNCTION rooms to cater from 20 to 200! Call 01905 756565 or email info@thepeartree.co.uk #largeenoughtocopesmallenoughtocare

User

The Bartlett Suite getting ready for this afternoons conference....A Large, Light, Bright space for any meeting, conference or seminar :) email info@thepeartree.co.uk or call 01905 755656 to see if we can help with your business requirements. #largeenoughtocopesmallenoughtocare

User

We would just like to thank Rochelle, mark and the team for our fantastic wedding on Saturday!! It was perfect and we loved every minute!

Amazing venue, idyllic setting, the food was incredible and all the staff are attentive and lovely!!!

Thank you to everyone at the pear tree ��� love Mr and Mrs Woodus xxx

User

Thank you to Charley, apriya and all the staff at the pear tree for making our wedding day extra special. Nothing was to much trouble, they went that extra mile to make it so great. Huge thanks to Charley for the lead up to it as she knows how stressful I was and helped me with a lot of worrying times and issues. We as a family had a amazing day and was so happy with everything that we didn't want it to end. We shall be back to celebrate our anniversaries with u. Thank you so much xx

User

Lovely place our room was very large and everything there that was needed although matress was hard Food was fantastic both the evening a la carte menue and the breakfast. Staff all lovely and very helpful definitely recommend and go there again. Joey the African grey parrot was certainly entertaining if rather noisy.

User

Held our 40th wedding Anniversary here, an have to say the whole team got it right from start to end. Food was on point service professional Curtis friendly above all else wonderful evening.

Rochelle, Nicole, kitchen staff, an all the other teams members were fabulous, an think they all enjoyed the evening too, can’t thank everyone enough

Well done one an all great job well done �������

User

Had our wedding here 16/6/18. Was fantastic staff were so helpful And did everything they could to make our day go to plan! Beautiful place we couldn’t be happier. Thankyou everyone.

Mr & Mrs Hake

User

Had our wedding at the Pear Tree on Saturday it's it was the best day we could of imagined everything went perfectly and the food was incredible. Rochelle and Nicole where fantastic throughout the whole planning process and on the day and I don't know what I would have done without either of them! We can't thank you all enough! Mr and Mrs Prosser xx

User

Celebrated my dads 80th Birthday today at 'The Pear Tree' in the 'Orchard Room' he did'nt have a clue was so surprised ..... I cannot Thank all the staff enough, involved from booking to the actual meal, so professional, friendly and welcoming. It was a wonderful memory made for us all, Special Thanks to Isobel & Jo, the events co ordinators, for all their support, friendly staff and welcome greetings on reception and 'Rosie' for looking after us today, through out our meal, to wonderful bar staff and chef/staff, the meal was absolutely gorgeous, all 3 courses were yummy. Definately return and share our experience with our friends.

User

Came here last weekend for our daughter's birthday. The food was amazing, there were 14 of us and everyone said how good it was. The service was excellent and we had a private room too. I would highly recommend this venue for any special occasion. Thank you to all the staff!

User

Beautiful fathers day lunch for 6 of us .Lovely food plenty of it great value for money would recommend !!

User

As the pictures show we had our wedding reception here on Saturday.

Jo and her team were amazing and nothing was too much trouble....heating up, heating down, more chairs, the house keeping even tidied the mess in the bridal suite the morning of the wedding. Lizzie on reception sorted out the mess the cake lady left behind.

The food wowed everyone

The team just kept giving

It was truely amazing and we thank each and everyone of you.

Jo picked up the mess left behind by the previous wedding coordinator and she did us proud and checked on us regularly to make sure we were happy. She couldn't of done more.

The rooms were clean and tidy and beds comfy.

Thank you

User

An absolute find!!! Used to lunch at a nearby garden centre where a jacket potatoes and drink cost c.£8. Here Mon to Fri a 2 course meal £7.50. The food is equally as good as any high end restaurant.

User

We liked the quirky character of the place. Not tired but very retro. The room was very clean & spacious. However, room for improvement - pillows (flat & only per 1 person) & shower screen over the bath - the seal gripper has perished with black mould. The staff we very friendly & the food in the restaurant was excellent. Best onions rings that I've had in ages. Breakfast too was very nice with a good selection. Will staying here again very soon when we come down for a party.

User

My room was lovely the breakfast was ok its a bit cold in the bar area needs updating abit

User

The reception staff were very friendly as were the bar staff although getting a drink often took time. The food (especially the Fish and Chips) was very good although at breakfast some staff (not the lovely Spanish girl) would only pour you half a cup of tea from an individual pot and then take the pot away??? The whole place is very tired. BUT considering the price and quiet location...great for training! All in all good food, friendly staff and definite value for money. Don't expect proper 4 star and if you're used to 5 star you'll be disappointed.

User

We went for a works christmas party very disappointed for the money we paid food was just thrown on plate very small and the entertainmemt in the very small room we was put it was awful not christmasy at all very very disappointed would recommend and wont be booking again .

User

Very happy to take - very unwilling to give:



Don't get me wrong - excellent location and beautiful building and garden. But this to me does not equate exclusively to an all around good time. For a wedding, which is what I attended - you expect courteous and well mannered, helpful staff, a bar that doesn't continually run out of drinks when they've had plenty of advanced warning and notice as to how many guests are attending and even being told how many of them shall be drinking ahead of time. For a meal which costs around £70 - 80 a head you expect incredible quality food and very attentative and mannerful friendly waitresses and waiters (I worked in a Michelin star restaurant that served food for less money.) You expect for the very expensive price that was paid for the rental of the function there (I've heard around 10 grand.) For them to put a real effort - the reality was it was shocking. The bar staff were rude, lazy, managed to serve a person every 10 minutes it seemed and that was reluctantly so people started buying trays of drinks in the end for others as everyone was also dying of thirst in a place that seemed to have no water on an incredibly hot day. And that was if they hadn't ran out of the drink you wanted. Yet ofcourse they were happy enough to charge exorbitant rates for everything.

Waiting staff were ill mannered, rude actually, unfriendly, obnoxious, even at points coming around the tables and looking for unused glasses and telling us that's what they were doing so as to take those away to use rather than taking away our used glasses and washing them up. And also being heard swearing and disrespecting the guests. The place needs new management desperately.

User

Not good really.

One of party in wheel chair. Okay getting into a function room but loads of ramps and twists.

Came to come out and second door of double had been locked no one knew where the key was. (an emergency exit). So locked in. Bar man run off his feet some wrong change given (short).

Ended up having to leave through kitchen and service corridors. Not good.

User

We had three rooms booked for work purposes here. We called well in advance to inform the hotel that we would not be able to make our trip. I was personally informed by the receptionist that our booking (bearing in mind that I only had ONE booking number) had been cancelled and there would be ABSOLUTELY NO CHARGES!!! A few days later the money for two of the room was taken from my account by THE PEAR TREE INN! Upon contacting them they told me to contact the third party booking agency. This company then informed me that they had no "authorization regarding the payment" and to contact the Pear Tree Inn to resolve the matter.



The first time I contacted Pear Tree Inn the receptionist informed me that nobody was presently in the hotel to sort out my issue. She took my name, number and booking information before ensuring me that I would be contacted the following day by 11pm. Two weeks passed (I had to fly out of the country for work purposes) and I had received NO CONTACT at all from Pear Tree.



I called them once again and was informed that "the system" (the woman seemed to be unsure of what "the system" actually was and who run it) had separated my booking into 3 bookings. So I had only cancelled one of the said bookings. When asked why I was not informed that I now miraculously had 3 bookings with this establishment she was unable to answer and resorted to talking over me and refusing to hear my side of the story. Instead she changed her story about 3/4 times and gave very stumbled mixed responses. I may as well have been speaking to a brick... which probably would hold better people skills and management etiquette.



What confuses me, is why Pear Tree and "the system" have failed to send me the supposed new booking numbers for the alleged 3 bookings? I only have one booking reference number... I never received more or any notification of there being more. This establishment is a money grabbing, lying, unhelpful institute. From what I have seen from other reviews, the facilities are less than satisfactory. The matter will be taken further.



For anyone considering the use of this joke of a hotel. Think again. Go and find somewhere with staff and management that will listen to you. Inform you of everything correctly and generally be good honest people. Pear Tree Inn... disgusting!!!

User

So I stayed here with my partner and 3 children this weekend attending a family party we normally stay in the Premier Inn but fancied a change and somewhere with more space. I won’t be staying again! Room was dirty and tired. Bathroom was dirty. Found and empty vodka bottle and a mouldy quilt stuffed in a cupboard! All I was told was we will speak to the housekeeping staff about it. One of the foldaway beds had such sharp edges we had to turn it around so it was against the wall. One saving grace was breakfast was tasty although it would have been nice to have an explanation of where everything was instead we were just left to work it out (took me a few minutes to find the hot drinks)

User

We would just like to thank Rochelle, mark and the team for our fantastic wedding on Saturday!! It was perfect and we loved every minute!

Amazing venue, idyllic setting, the food was incredible and all the staff are attentive and lovely!!!

Thank you to everyone at the pear tree ��� love Mr and Mrs Woodus xxx

User

Thank you to Charley, apriya and all the staff at the pear tree for making our wedding day extra special. Nothing was to much trouble, they went that extra mile to make it so great. Huge thanks to Charley for the lead up to it as she knows how stressful I was and helped me with a lot of worrying times and issues. We as a family had a amazing day and was so happy with everything that we didn't want it to end. We shall be back to celebrate our anniversaries with u. Thank you so much xx

User

Lovely place our room was very large and everything there that was needed although matress was hard Food was fantastic both the evening a la carte menue and the breakfast. Staff all lovely and very helpful definitely recommend and go there again. Joey the African grey parrot was certainly entertaining if rather noisy.

User

Held our 40th wedding Anniversary here, an have to say the whole team got it right from start to end. Food was on point service professional Curtis friendly above all else wonderful evening.

Rochelle, Nicole, kitchen staff, an all the other teams members were fabulous, an think they all enjoyed the evening too, can’t thank everyone enough

Well done one an all great job well done �������

User

Had our wedding here 16/6/18. Was fantastic staff were so helpful And did everything they could to make our day go to plan! Beautiful place we couldn’t be happier. Thankyou everyone.

Mr & Mrs Hake

User

Had our wedding at the Pear Tree on Saturday it's it was the best day we could of imagined everything went perfectly and the food was incredible. Rochelle and Nicole where fantastic throughout the whole planning process and on the day and I don't know what I would have done without either of them! We can't thank you all enough! Mr and Mrs Prosser xx

User

Celebrated my dads 80th Birthday today at 'The Pear Tree' in the 'Orchard Room' he did'nt have a clue was so surprised ..... I cannot Thank all the staff enough, involved from booking to the actual meal, so professional, friendly and welcoming. It was a wonderful memory made for us all, Special Thanks to Isobel & Jo, the events co ordinators, for all their support, friendly staff and welcome greetings on reception and 'Rosie' for looking after us today, through out our meal, to wonderful bar staff and chef/staff, the meal was absolutely gorgeous, all 3 courses were yummy. Definately return and share our experience with our friends.

User

Came here last weekend for our daughter's birthday. The food was amazing, there were 14 of us and everyone said how good it was. The service was excellent and we had a private room too. I would highly recommend this venue for any special occasion. Thank you to all the staff!

User

Beautiful fathers day lunch for 6 of us .Lovely food plenty of it great value for money would recommend !!

User

As the pictures show we had our wedding reception here on Saturday.

Jo and her team were amazing and nothing was too much trouble....heating up, heating down, more chairs, the house keeping even tidied the mess in the bridal suite the morning of the wedding. Lizzie on reception sorted out the mess the cake lady left behind.

The food wowed everyone

The team just kept giving

It was truely amazing and we thank each and everyone of you.

Jo picked up the mess left behind by the previous wedding coordinator and she did us proud and checked on us regularly to make sure we were happy. She couldn't of done more.

The rooms were clean and tidy and beds comfy.

Thank you

User

An absolute find!!! Used to lunch at a nearby garden centre where a jacket potatoes and drink cost c.£8. Here Mon to Fri a 2 course meal £7.50. The food is equally as good as any high end restaurant.

User

We liked the quirky character of the place. Not tired but very retro. The room was very clean & spacious. However, room for improvement - pillows (flat & only per 1 person) & shower screen over the bath - the seal gripper has perished with black mould. The staff we very friendly & the food in the restaurant was excellent. Best onions rings that I've had in ages. Breakfast too was very nice with a good selection. Will staying here again very soon when we come down for a party.

User

My room was lovely the breakfast was ok its a bit cold in the bar area needs updating abit

User

The reception staff were very friendly as were the bar staff although getting a drink often took time. The food (especially the Fish and Chips) was very good although at breakfast some staff (not the lovely Spanish girl) would only pour you half a cup of tea from an individual pot and then take the pot away??? The whole place is very tired. BUT considering the price and quiet location...great for training! All in all good food, friendly staff and definite value for money. Don't expect proper 4 star and if you're used to 5 star you'll be disappointed.

User

We went for a works christmas party very disappointed for the money we paid food was just thrown on plate very small and the entertainmemt in the very small room we was put it was awful not christmasy at all very very disappointed would recommend and wont be booking again .

User

Very happy to take - very unwilling to give:



Don't get me wrong - excellent location and beautiful building and garden. But this to me does not equate exclusively to an all around good time. For a wedding, which is what I attended - you expect courteous and well mannered, helpful staff, a bar that doesn't continually run out of drinks when they've had plenty of advanced warning and notice as to how many guests are attending and even being told how many of them shall be drinking ahead of time. For a meal which costs around £70 - 80 a head you expect incredible quality food and very attentative and mannerful friendly waitresses and waiters (I worked in a Michelin star restaurant that served food for less money.) You expect for the very expensive price that was paid for the rental of the function there (I've heard around 10 grand.) For them to put a real effort - the reality was it was shocking. The bar staff were rude, lazy, managed to serve a person every 10 minutes it seemed and that was reluctantly so people started buying trays of drinks in the end for others as everyone was also dying of thirst in a place that seemed to have no water on an incredibly hot day. And that was if they hadn't ran out of the drink you wanted. Yet ofcourse they were happy enough to charge exorbitant rates for everything.

Waiting staff were ill mannered, rude actually, unfriendly, obnoxious, even at points coming around the tables and looking for unused glasses and telling us that's what they were doing so as to take those away to use rather than taking away our used glasses and washing them up. And also being heard swearing and disrespecting the guests. The place needs new management desperately.

User

Not good really.

One of party in wheel chair. Okay getting into a function room but loads of ramps and twists.

Came to come out and second door of double had been locked no one knew where the key was. (an emergency exit). So locked in. Bar man run off his feet some wrong change given (short).

Ended up having to leave through kitchen and service corridors. Not good.

User

We had three rooms booked for work purposes here. We called well in advance to inform the hotel that we would not be able to make our trip. I was personally informed by the receptionist that our booking (bearing in mind that I only had ONE booking number) had been cancelled and there would be ABSOLUTELY NO CHARGES!!! A few days later the money for two of the room was taken from my account by THE PEAR TREE INN! Upon contacting them they told me to contact the third party booking agency. This company then informed me that they had no "authorization regarding the payment" and to contact the Pear Tree Inn to resolve the matter.



The first time I contacted Pear Tree Inn the receptionist informed me that nobody was presently in the hotel to sort out my issue. She took my name, number and booking information before ensuring me that I would be contacted the following day by 11pm. Two weeks passed (I had to fly out of the country for work purposes) and I had received NO CONTACT at all from Pear Tree.



I called them once again and was informed that "the system" (the woman seemed to be unsure of what "the system" actually was and who run it) had separated my booking into 3 bookings. So I had only cancelled one of the said bookings. When asked why I was not informed that I now miraculously had 3 bookings with this establishment she was unable to answer and resorted to talking over me and refusing to hear my side of the story. Instead she changed her story about 3/4 times and gave very stumbled mixed responses. I may as well have been speaking to a brick... which probably would hold better people skills and management etiquette.



What confuses me, is why Pear Tree and "the system" have failed to send me the supposed new booking numbers for the alleged 3 bookings? I only have one booking reference number... I never received more or any notification of there being more. This establishment is a money grabbing, lying, unhelpful institute. From what I have seen from other reviews, the facilities are less than satisfactory. The matter will be taken further.



For anyone considering the use of this joke of a hotel. Think again. Go and find somewhere with staff and management that will listen to you. Inform you of everything correctly and generally be good honest people. Pear Tree Inn... disgusting!!!

User

So I stayed here with my partner and 3 children this weekend attending a family party we normally stay in the Premier Inn but fancied a change and somewhere with more space. I won’t be staying again! Room was dirty and tired. Bathroom was dirty. Found and empty vodka bottle and a mouldy quilt stuffed in a cupboard! All I was told was we will speak to the housekeeping staff about it. One of the foldaway beds had such sharp edges we had to turn it around so it was against the wall. One saving grace was breakfast was tasty although it would have been nice to have an explanation of where everything was instead we were just left to work it out (took me a few minutes to find the hot drinks)

More about The Pear Tree Inn & Country Hotel

The Pear Tree Inn & Country Hotel is located at Smite Lane, WR3 8SY Worcester, Worcestershire
01905 756565
http://www.thepeartree.co.uk