The Princess Royal Hospital

Every other Wednesday afternoon we run a stroke drop-in service at the Paul Brown Day Hospital, Princess Royal Telford.
The afternoons are attended by various organisations that come to answer questions, offer support, and signpost patients and carers of patients who have had a stroke.
The next event the team are holding will be from 2pm until 4pm this Wednesday (11th July), which will be attended by Headway and Clinical Psychology staff.
... There is no need to book – so the team would like to welcome anyone along who requires advice or support!
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Happy 70th Birthday NHS!
Today scrumptious birthday cakes will be delivered to the wards of our hospitals, later on we will have 70 Faces of SaTH for 70 years of the NHS, and on the weekend we have our Fun Day.
But, for now, enjoy this wonderful video created by our staff.
... Video credit: VTOL Media - thank you!
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Please share these important posts for us :)

SaTH’s Parkinson’s Disease Nurse Specialist, Marie Haywood, will have an information stand at our Princess Royal Hospital today.
Marie will be joined outside the Apley Restaurant at PRH by the local advisor for Parkinson’s UK, Val McKay. Marie (left) said: “My intention is to help raise awareness of who I am and how I can help ward staff support patients who are suffering from Parkinson’s Disease.
“I will be pushing the Get It On Time campaign and will be asking staff for feedback of the yellow stickers we use to identify patients who need timed medication. I need to know if this is helpful for staff and a benefit to patient care. All feedback will go into a collection box and we will draw a staff member to receive a voucher and box of chocolates.”

Visiting our hospital today? Pop down to the main ground floor corridor for some lovely treats in aid of the Shaw Trust!

Happy #NationalApprenticeshipWeek.
Apprenticeships are a great way to start a career or get some on the job training. Even if you are thinking about the university route, you could still come and talk to us about Apprenticeships to check all your options.
We are attending the Telford Apprenticeship Show on Thursday and would love to talk to you about starting an Apprenticeship in our Hospitals.
... The event is FREE so come along try some hands-on activities and find out how apprenticeships can work for you.
Pre-register now to beat the queues on the day.
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A time before the multi-coloured options in the Plaster room...
We only have the name of Charge Nurse R Strefford - do you know who the Staff Nurse is?
#SaTHThroughTheYears... #ThrowbackThursday #TBT
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Thank you for thinking of us gentlemen - good luck!

Our latest #FacesofSaTH is Jessica Brazier, an Audiology Assistant Technical Officer.
Jess has worked at the Trust for 10 years – spending the first 8 of those years in Head and Neck Outpatients, before an opportunity arose in the Audiology team. Now, her role involves being responsible for hearing aid repairs, maintenance and aftercare clinics.
With ambition to pursue a career in Audiology and specialise in Dementia Care, Jess says the best part of her job is having the abil...ity to improve the quality of life for patients. “If a patient is having difficulties with their hearing aid, then it is my role to identify a solution. Since being in post I have attended conferences for Dementia Care and feel very passionate about promoting this within Audiology”.
Outside of work, Jess is a keen photographer, who enjoys exploring, travelling and capturing everything along the way, especially during weekend trips to the Peak District and Yorkshire.
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#SaTHThroughtheYears
The proud Nurses set of 1978. enter St Chad's Church for their annual anniversary service of the Royal Salop Infirmary.
Pictured: Matron Evans with Sisters/Nurses. Do you recognise anyone else?
... #throwbackthursday #tbt
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*IMPORTANT MESSAGE*
The following is a joint statement from Dr Edwin Borman, Medical Director, Deirdre Fowler, Director of Nursing, Midwifery and Quality and Sara Biffen, Interim Chief Operating Officer:
“People will be aware of reports across the national media about the considerable difficulties that the NHS as a whole is experiencing this winter.
... “As we have publicised recently, The Shrewsbury and Telford Hospital NHS Trust (SaTH) – like many other hospital trusts – is experiencing very high numbers of patients presenting at our two Emergency Departments at the Royal Shrewsbury Hospital (RSH) and the Princess Royal Hospital (PRH) in Telford, as well as a high number of admissions, meaning that all of our Ward areas are full.
“Our staff are working incredibly hard under what are very difficult circumstances, but the number of patients we are seeing means that there are long delays in seeing patients in our Emergency Departments, and in helping patients on our Wards.
“There has been a national recommendation that elective surgery and Outpatient clinics should be cancelled until the end of this month. At SaTH, we intend to review, on a week-by-week basis, elective operations and elective clinics. We will, however, ensure that patients requiring urgent assessment and treatment continue to be seen as a priority, as will patients requiring assessment and treatment for cancer and other potentially life-changing conditions.
“These decisions will be made in consultation with clinicians, including our doctors and nurses.
“Anyone who has their elective procedure cancelled will be contacted by the Trust.
“We would like to apologise for these exceptional measures but, given the considerable pressures our two hospitals are facing, we have to ensure that we prioritise the care of urgent and emergency patients.”
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#SaTHThroughTheYears
Christmas still happens even if you are in hospital.
Christmas Carving of the Turkey. Mr G.K.Rose, Sister Harley, S/N Davies, Toudor-Owen, Mayor or Berwick.
... #tbt #ThrowbackThursday #SaTHThroughTheYears
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#SaTHThroughTheYears" - Merry Christmas!
It is Christmas pudding time with Nurses Veronica Barrett, Jean Derbyshire and Joyce Medlicott. Nurses set 1978.
#tbt #ThrowbackThursday #SaTHThroughTheYears

#SaTHthroughTheYears
Filming of a snowy scene for 'A Christmas Carol' at the Royal Salop Infirmary in 1984.
Another #tbt# fact is that the 'fake' grave of Ebeneezer Scrooge, as in the film, can still be found in St Chad's Church in Shrewsbury. The headstone is not a "prop" but an actual period headstone, on which the original inscription had deteriorated to the point that the movie production people asked the church if they could use it and inscribe the "Ebenezer Scrooge" wor...ds on it.
#tbt #ThrowbackThursday #SaTHThroughTheYears
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This week’s Face of SaTH is Medical Performance Manager Sam Hooper.
Sam, who has worked in the Trust for 29 years, says the most enjoyable part of her role is “working with great people. We are very lucky at SaTH to have such exceptional and dedicated people at all levels of the organisation. I am also a ILM7 accredited Executive Coach and really enjoy helping and supporting the great staff in our Trust.”
When asked what it would be if she could learn anything, Sam answered ...“I love learning, and do continue to develop my skills. Since completing my Coaching qualification four years ago, I have qualified as a Neuro-Linguistic Programming Practitioner and I have just completed my Reiki Practitioner qualification. I am thinking about my next thing to learn…. so watch this space! I believe continued learning and self-awareness throughout life is very important.”
Outside of work, Sam owns lots of animals including a cat, a goldfish, horses, dogs, ducks and a herd of cattle! She says her passion is her horse, Blondie, who at 26 years old still enjoys his time doing dressage, a little bit of jumping, fun rides, hacking and much more. “If I won the lottery tomorrow I would set up a rescue centre for all sorts of animals. I have always loved animals and when I was a child I always wanted to be a vet.”
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IMPORTANT INFORMATION FOR TUESDAY 12 DECEMBER 2017
Services at our two hospital sites will return back to normal on Tuesday following some cancellations on Monday.
We would like to thank members of the public for their co-operation, and inform those that were unable to attend appointments on Monday 11 December that they WILL NOT receive a "Did not attend” mark on their record. This means that you will be contacted shortly with a re-booking of your appointment.
...Continue Reading

A MESSAGE FROM SaTH FOLLOWING THE CANCELLATION OF OUTPATIENT CLINICS ON MONDAY 11 DECEMBER 2017:
Heavy snowfall across Shropshire, followed by freezing temperatures, has led to the cancellation of Outpatient clinics and routine procedures at Shropshire’s two acute hospitals.
Staff at the Royal Shrewsbury Hospital (RSH) and the Princess Royal Hospital (PRH) came into work yesterday to inform patients who were due to attend clinics today that the decision had been taken to canc...
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IMPORTANT PATIENT MESSAGE. Due to the weather conditions, we have unfortunately had to cancel all Out Patient appointments and non-emergency operations for today. We will be making a decision about tomorrow's appointments later this afternoon.
PLEASE NOTE: appointments that are classed as urgent are still going ahead. These involve the Haematology, Oncology and Orthopaedic departments. Patients whose appointments have been cancelled in these departments have been informed, however if you are in doubt please contact the department through the number on your appointment letter.

With snow continuing throughout the day, if you are a patient with a query regarding an appointment please contact the team through the number on your appointment letter. If you are unable to get through, please contact our switchboards at the Royal Shrewsbury Hospital (01743 261000) or the Princess Royal Hospital (01952 641222).
We are asking any members of staff with 4x4s who are able to give other members of staff a lift to work to comment on this post with details of wher...e they are going from/to and when; if you are a member of staff who requires a lift please keep an eye on the comments and contact people directly if they may be able to help you. Please also keep an eye on the post on our main Trust Facebook page for further offers - https://www.facebook.com/ShrewsburyandTel fordNHS/.
A huge thank you to all those members of the public offering help, however we are only asking members of staff for offers at this time.
Have fun and more importantly, stay safe! 🙂 Please share this post with everyone!
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Would like to say a massive thank you to all the staff on the the woman & childrens unit. The childrens paediatric unit to be exact. They were all lovely & very helpful & there gentleness towards me & my baby put some of my nerves & stress aside which made my 3 day stay alot easier.. I dont think they get enough credit for what they do. & thanks to you guys my baby is now on the mend just in time for christmas � you all deserve medals. A week my daughter suffered with no answers from shrop doc or the local gp but you guys give me the answers i needed & treated my baby straight away. Still a long road to go until shes 100% but Thank you for everything you've done to get us there. Thank you �

We were transferred to Telford as there wasn’t a bed for my little girl at our local hospital!



The staff on ward 19 were absolutely amazing, my daughter (who is 5) wasn’t the easiest of patient after 3 different hospitals with multiple tests, needles, medicines and even an operation in just a few days! They all looked after her with such love and care (even a cuddle for mummy when needed)



I hope all you ears have recovered from esmees squealing!



I’d 100% recommend the hospital to any family or friends xx �

Victoria (Tor), Fergus’s midwife is taking such good care of my grandson. My daughter and son-in-law are ably to stay in a family room, right next to where little Fergus is. Fergus was born at 29 weeks, and we’ve all been worried about him. I’m so happy he’s where he is - I feel sure he couldn’t be in a better place. Thank you for all you are doing for Fergus, Jo and Denzil; we all really appreciate it.

Thank you so much to the A and E staff who cared for my mum so well last night after a fall. A special mention for Mustafa who mad a worrying time so much better. Shes now home recovering.

My dad was rushed in on Monday following a cardiac arrest. As a family we can't praise the staff enough for the care they gave my dad and us as family in a&e, Amu ward and palliative care team. The care and support was excellent right up to yesterday morning when he lost his battle.

My 2 year old little boy was admitted to the Children's Ward on the 8th May for 4 days.The staff on the ward were amazing and they allowed us to stay with our son as we are from Liverpool. We were treated so well and we couldn't thank them enough for caring for our son!

If we could give it 10 stars we would... We need to say a massive thank you to everyone we had dealings with in the women’s and children’s centre.

In Triage and Delivery Suite. There isn’t a word that is enough to describe the patient care. From the start of my labour (thanks to Gael in Triage) to the end and beyond (Ruth and Carys in Delivery)

I don’t know where I would be today if it wasn’t for the professional, kind and calm manner of these ladies. Not only with me but their support to my husband too.

I know I wasn’t the easiest patient to deal with but I can’t say enough to thank them all. The facilities were amazing and everything we could have wanted or needed was right there. Honestly ladies, you are doing a fantastic job, and anyone who has there apprehensions about delivering in Telford, due to location, preference etc. Forget them all. My only regret is that I never had my other children here.

I was moved to the Wrekin MLU, after delivery, and all be it not got the same facilities as the Women’s and Children’s Centre, the compassion and care shown by the staff that I had dealings with was brilliant. After struggling to feed my daughter and being up for over 40 hours, we had the pleasure of a one to one with Val, (I think) who is worth her weight in gold, she helped feed and reassure and not once was I judged or given the ‘breast is best speal’ you hear so often after requesting a formula feed for my little gannet. All of the midwives on the unit were lovely too.

In a way I’m gutted that I won’t have the pleasure of dealing with any of the ladies from the past few days ever again.

Thank you x

I was taken to prh on Monday after seeing gp for double vision. Went to ae, saw stroke nurse, had CT and neck dopler admitted to ward 15 bay c all within a hour. Myself and my family are amazed how quick everything was. Next day saw the amazing Dr Sinah, had a ,MRI. Through all the team work drs nurses etc, I will make a full recovery, I am at home thinking how amazing ward 15 is. Huge thanks to you all xx maggie

I was in yesterday with a broken bone, I would like to say a massive thank you to all the staff that got me sorted, they could not have been more helpful and I am so grateful to have this service available to us.

I just want to say a huge thank you to all the staff we met during our visits, we popped to A&E suspecting my 8 year old had broken her arm, she was given a teddy by the triage nurses and taken to a private bay quickly. We were then moved to the children’s ward overnight, and all the nurses were so lovely, we all were given strawberry milkshakes!! Thankfully no operation was needed and we got to go home on Christmas Eve, Daisy was given a big bag of toys which was such a lovely surprise. We have been back today to have the plaster changed, the service is brilliant, within two hours she was seen by a doctor, plaster changed - and given a selection box- x rayed and back to the doctor, I couldn’t fault it at all! Every member of staff we met was amazing and really helped Daisy to be at ease. Thank you all so much for making a scary situation a fun and almost enjoyable for her x

I had my baby boy Charlie 2 ago weeks in the women's and children's new bit at Telford,I was on the antenatal ward then delivery then on post natel my little one was on neonatal for 1 night and 1 day.every ward and member of staff went above and beyond for us,the care was out of this world we couldn't of asked for more so just want to say a massive Thankyou from me and Charlie for all your help and support �� xxx

I can not thank the staff enough for all their care and support when I stayed on gaeno ward 14 .. everyone is amazing ... Care was second to non xxx

Huge thank you to the team on children's assessment unit and ward! The care and attention from the doctors and nurses were brilliant. Their skill of interacting with children and talking through with parents is brilliant. Fab facilities! Pregnant ward nurse on children's ward(sorry I forgot name) above and beyond! Thank you x

Attended the The Paul Brown unit yesterday for a procedure was looked after by a fantastic nurse Sarah M for the second time. She looked after me really well very informative and remained professional at all times which made my short stay relaxed.

Waiting 1 hours 30 to be refused treatment and told to go to my GP !!! Yeah I felt like coming to A&E for fun !!!!!! I will be making a formal complaint

The doctors where rude and it was really understaffed, I was taken in for emergency blood test at 10pm last night by ambulance and I waited until 2am for them to tell me they couldn’t be bothered to do my bloods it’s disgraceful and not the first bad experience I’ve had there either

Rubbish. I needed a part for my machine that keeps me alive and told to come back one week later. The staff are horrible and do not care about patients.

My uncle who is mentally and physically disabled was taken to and a and e 16th dec A and e waiting time was ridiculous 17 hours we were waiting and to top it all in the plaster room of all places!

He was admitted and was on ward 7 who were brill with him, then he was moved to day surgery ward well where do i start on there...

Most of the staff had no time for him he was nearly given food he wasnt allowed due to him having a swallow problem he should of had puree diet which i was there luckily and told her its above his bed in black and white.

Apparently the nurse on there also told his carer if he didnt eat his meal not to bother and leave him.

He hadnt been washed, and apparently his carers who went into him told us the nurse told them to leave it and let ward 8 do it,

Luckily they didnt do that and they washed him.

Appalling treatment by day surgery ward.

My nan complained about it so they moved him to ward 8 where they have time for him and his needs. They are lovely.

If I could rate it a 0 I would. You can Ignore someone who's embedded something metal and unsterile in there arm and leave it when it could do me more harm than attempting to remove it the doctor said there's no sign of infection yet it's more raised than the Wrekin you really need to sort this out because with self harm your treated like shit and refused treatment, I'm sick of being treated this way when my illness is just as valid as anyone else's.

Would like to say a massive thank you to all the staff on the the woman & childrens unit. The childrens paediatric unit to be exact. They were all lovely & very helpful & there gentleness towards me & my baby put some of my nerves & stress aside which made my 3 day stay alot easier.. I dont think they get enough credit for what they do. & thanks to you guys my baby is now on the mend just in time for christmas � you all deserve medals. A week my daughter suffered with no answers from shrop doc or the local gp but you guys give me the answers i needed & treated my baby straight away. Still a long road to go until shes 100% but Thank you for everything you've done to get us there. Thank you �

We were transferred to Telford as there wasn’t a bed for my little girl at our local hospital!



The staff on ward 19 were absolutely amazing, my daughter (who is 5) wasn’t the easiest of patient after 3 different hospitals with multiple tests, needles, medicines and even an operation in just a few days! They all looked after her with such love and care (even a cuddle for mummy when needed)



I hope all you ears have recovered from esmees squealing!



I’d 100% recommend the hospital to any family or friends xx �

Victoria (Tor), Fergus’s midwife is taking such good care of my grandson. My daughter and son-in-law are ably to stay in a family room, right next to where little Fergus is. Fergus was born at 29 weeks, and we’ve all been worried about him. I’m so happy he’s where he is - I feel sure he couldn’t be in a better place. Thank you for all you are doing for Fergus, Jo and Denzil; we all really appreciate it.

Thank you so much to the A and E staff who cared for my mum so well last night after a fall. A special mention for Mustafa who mad a worrying time so much better. Shes now home recovering.

My dad was rushed in on Monday following a cardiac arrest. As a family we can't praise the staff enough for the care they gave my dad and us as family in a&e, Amu ward and palliative care team. The care and support was excellent right up to yesterday morning when he lost his battle.

My 2 year old little boy was admitted to the Children's Ward on the 8th May for 4 days.The staff on the ward were amazing and they allowed us to stay with our son as we are from Liverpool. We were treated so well and we couldn't thank them enough for caring for our son!

If we could give it 10 stars we would... We need to say a massive thank you to everyone we had dealings with in the women’s and children’s centre.

In Triage and Delivery Suite. There isn’t a word that is enough to describe the patient care. From the start of my labour (thanks to Gael in Triage) to the end and beyond (Ruth and Carys in Delivery)

I don’t know where I would be today if it wasn’t for the professional, kind and calm manner of these ladies. Not only with me but their support to my husband too.

I know I wasn’t the easiest patient to deal with but I can’t say enough to thank them all. The facilities were amazing and everything we could have wanted or needed was right there. Honestly ladies, you are doing a fantastic job, and anyone who has there apprehensions about delivering in Telford, due to location, preference etc. Forget them all. My only regret is that I never had my other children here.

I was moved to the Wrekin MLU, after delivery, and all be it not got the same facilities as the Women’s and Children’s Centre, the compassion and care shown by the staff that I had dealings with was brilliant. After struggling to feed my daughter and being up for over 40 hours, we had the pleasure of a one to one with Val, (I think) who is worth her weight in gold, she helped feed and reassure and not once was I judged or given the ‘breast is best speal’ you hear so often after requesting a formula feed for my little gannet. All of the midwives on the unit were lovely too.

In a way I’m gutted that I won’t have the pleasure of dealing with any of the ladies from the past few days ever again.

Thank you x

I was taken to prh on Monday after seeing gp for double vision. Went to ae, saw stroke nurse, had CT and neck dopler admitted to ward 15 bay c all within a hour. Myself and my family are amazed how quick everything was. Next day saw the amazing Dr Sinah, had a ,MRI. Through all the team work drs nurses etc, I will make a full recovery, I am at home thinking how amazing ward 15 is. Huge thanks to you all xx maggie

I was in yesterday with a broken bone, I would like to say a massive thank you to all the staff that got me sorted, they could not have been more helpful and I am so grateful to have this service available to us.

I just want to say a huge thank you to all the staff we met during our visits, we popped to A&E suspecting my 8 year old had broken her arm, she was given a teddy by the triage nurses and taken to a private bay quickly. We were then moved to the children’s ward overnight, and all the nurses were so lovely, we all were given strawberry milkshakes!! Thankfully no operation was needed and we got to go home on Christmas Eve, Daisy was given a big bag of toys which was such a lovely surprise. We have been back today to have the plaster changed, the service is brilliant, within two hours she was seen by a doctor, plaster changed - and given a selection box- x rayed and back to the doctor, I couldn’t fault it at all! Every member of staff we met was amazing and really helped Daisy to be at ease. Thank you all so much for making a scary situation a fun and almost enjoyable for her x

I had my baby boy Charlie 2 ago weeks in the women's and children's new bit at Telford,I was on the antenatal ward then delivery then on post natel my little one was on neonatal for 1 night and 1 day.every ward and member of staff went above and beyond for us,the care was out of this world we couldn't of asked for more so just want to say a massive Thankyou from me and Charlie for all your help and support �� xxx

I can not thank the staff enough for all their care and support when I stayed on gaeno ward 14 .. everyone is amazing ... Care was second to non xxx

Huge thank you to the team on children's assessment unit and ward! The care and attention from the doctors and nurses were brilliant. Their skill of interacting with children and talking through with parents is brilliant. Fab facilities! Pregnant ward nurse on children's ward(sorry I forgot name) above and beyond! Thank you x

Attended the The Paul Brown unit yesterday for a procedure was looked after by a fantastic nurse Sarah M for the second time. She looked after me really well very informative and remained professional at all times which made my short stay relaxed.

Waiting 1 hours 30 to be refused treatment and told to go to my GP !!! Yeah I felt like coming to A&E for fun !!!!!! I will be making a formal complaint

The doctors where rude and it was really understaffed, I was taken in for emergency blood test at 10pm last night by ambulance and I waited until 2am for them to tell me they couldn’t be bothered to do my bloods it’s disgraceful and not the first bad experience I’ve had there either

Rubbish. I needed a part for my machine that keeps me alive and told to come back one week later. The staff are horrible and do not care about patients.

My uncle who is mentally and physically disabled was taken to and a and e 16th dec A and e waiting time was ridiculous 17 hours we were waiting and to top it all in the plaster room of all places!

He was admitted and was on ward 7 who were brill with him, then he was moved to day surgery ward well where do i start on there...

Most of the staff had no time for him he was nearly given food he wasnt allowed due to him having a swallow problem he should of had puree diet which i was there luckily and told her its above his bed in black and white.

Apparently the nurse on there also told his carer if he didnt eat his meal not to bother and leave him.

He hadnt been washed, and apparently his carers who went into him told us the nurse told them to leave it and let ward 8 do it,

Luckily they didnt do that and they washed him.

Appalling treatment by day surgery ward.

My nan complained about it so they moved him to ward 8 where they have time for him and his needs. They are lovely.

If I could rate it a 0 I would. You can Ignore someone who's embedded something metal and unsterile in there arm and leave it when it could do me more harm than attempting to remove it the doctor said there's no sign of infection yet it's more raised than the Wrekin you really need to sort this out because with self harm your treated like shit and refused treatment, I'm sick of being treated this way when my illness is just as valid as anyone else's.

Would like to say a massive thank you to all the staff on the the woman & childrens unit. The childrens paediatric unit to be exact. They were all lovely & very helpful & there gentleness towards me & my baby put some of my nerves & stress aside which made my 3 day stay alot easier.. I dont think they get enough credit for what they do. & thanks to you guys my baby is now on the mend just in time for christmas � you all deserve medals. A week my daughter suffered with no answers from shrop doc or the local gp but you guys give me the answers i needed & treated my baby straight away. Still a long road to go until shes 100% but Thank you for everything you've done to get us there. Thank you �

We were transferred to Telford as there wasn’t a bed for my little girl at our local hospital!



The staff on ward 19 were absolutely amazing, my daughter (who is 5) wasn’t the easiest of patient after 3 different hospitals with multiple tests, needles, medicines and even an operation in just a few days! They all looked after her with such love and care (even a cuddle for mummy when needed)



I hope all you ears have recovered from esmees squealing!



I’d 100% recommend the hospital to any family or friends xx �

Victoria (Tor), Fergus’s midwife is taking such good care of my grandson. My daughter and son-in-law are ably to stay in a family room, right next to where little Fergus is. Fergus was born at 29 weeks, and we’ve all been worried about him. I’m so happy he’s where he is - I feel sure he couldn’t be in a better place. Thank you for all you are doing for Fergus, Jo and Denzil; we all really appreciate it.

Thank you so much to the A and E staff who cared for my mum so well last night after a fall. A special mention for Mustafa who mad a worrying time so much better. Shes now home recovering.

My dad was rushed in on Monday following a cardiac arrest. As a family we can't praise the staff enough for the care they gave my dad and us as family in a&e, Amu ward and palliative care team. The care and support was excellent right up to yesterday morning when he lost his battle.

My 2 year old little boy was admitted to the Children's Ward on the 8th May for 4 days.The staff on the ward were amazing and they allowed us to stay with our son as we are from Liverpool. We were treated so well and we couldn't thank them enough for caring for our son!

If we could give it 10 stars we would... We need to say a massive thank you to everyone we had dealings with in the women’s and children’s centre.

In Triage and Delivery Suite. There isn’t a word that is enough to describe the patient care. From the start of my labour (thanks to Gael in Triage) to the end and beyond (Ruth and Carys in Delivery)

I don’t know where I would be today if it wasn’t for the professional, kind and calm manner of these ladies. Not only with me but their support to my husband too.

I know I wasn’t the easiest patient to deal with but I can’t say enough to thank them all. The facilities were amazing and everything we could have wanted or needed was right there. Honestly ladies, you are doing a fantastic job, and anyone who has there apprehensions about delivering in Telford, due to location, preference etc. Forget them all. My only regret is that I never had my other children here.

I was moved to the Wrekin MLU, after delivery, and all be it not got the same facilities as the Women’s and Children’s Centre, the compassion and care shown by the staff that I had dealings with was brilliant. After struggling to feed my daughter and being up for over 40 hours, we had the pleasure of a one to one with Val, (I think) who is worth her weight in gold, she helped feed and reassure and not once was I judged or given the ‘breast is best speal’ you hear so often after requesting a formula feed for my little gannet. All of the midwives on the unit were lovely too.

In a way I’m gutted that I won’t have the pleasure of dealing with any of the ladies from the past few days ever again.

Thank you x

I was taken to prh on Monday after seeing gp for double vision. Went to ae, saw stroke nurse, had CT and neck dopler admitted to ward 15 bay c all within a hour. Myself and my family are amazed how quick everything was. Next day saw the amazing Dr Sinah, had a ,MRI. Through all the team work drs nurses etc, I will make a full recovery, I am at home thinking how amazing ward 15 is. Huge thanks to you all xx maggie

I was in yesterday with a broken bone, I would like to say a massive thank you to all the staff that got me sorted, they could not have been more helpful and I am so grateful to have this service available to us.

I just want to say a huge thank you to all the staff we met during our visits, we popped to A&E suspecting my 8 year old had broken her arm, she was given a teddy by the triage nurses and taken to a private bay quickly. We were then moved to the children’s ward overnight, and all the nurses were so lovely, we all were given strawberry milkshakes!! Thankfully no operation was needed and we got to go home on Christmas Eve, Daisy was given a big bag of toys which was such a lovely surprise. We have been back today to have the plaster changed, the service is brilliant, within two hours she was seen by a doctor, plaster changed - and given a selection box- x rayed and back to the doctor, I couldn’t fault it at all! Every member of staff we met was amazing and really helped Daisy to be at ease. Thank you all so much for making a scary situation a fun and almost enjoyable for her x

I had my baby boy Charlie 2 ago weeks in the women's and children's new bit at Telford,I was on the antenatal ward then delivery then on post natel my little one was on neonatal for 1 night and 1 day.every ward and member of staff went above and beyond for us,the care was out of this world we couldn't of asked for more so just want to say a massive Thankyou from me and Charlie for all your help and support �� xxx

I can not thank the staff enough for all their care and support when I stayed on gaeno ward 14 .. everyone is amazing ... Care was second to non xxx

Huge thank you to the team on children's assessment unit and ward! The care and attention from the doctors and nurses were brilliant. Their skill of interacting with children and talking through with parents is brilliant. Fab facilities! Pregnant ward nurse on children's ward(sorry I forgot name) above and beyond! Thank you x

Attended the The Paul Brown unit yesterday for a procedure was looked after by a fantastic nurse Sarah M for the second time. She looked after me really well very informative and remained professional at all times which made my short stay relaxed.

Waiting 1 hours 30 to be refused treatment and told to go to my GP !!! Yeah I felt like coming to A&E for fun !!!!!! I will be making a formal complaint

The doctors where rude and it was really understaffed, I was taken in for emergency blood test at 10pm last night by ambulance and I waited until 2am for them to tell me they couldn’t be bothered to do my bloods it’s disgraceful and not the first bad experience I’ve had there either

Rubbish. I needed a part for my machine that keeps me alive and told to come back one week later. The staff are horrible and do not care about patients.

My uncle who is mentally and physically disabled was taken to and a and e 16th dec A and e waiting time was ridiculous 17 hours we were waiting and to top it all in the plaster room of all places!

He was admitted and was on ward 7 who were brill with him, then he was moved to day surgery ward well where do i start on there...

Most of the staff had no time for him he was nearly given food he wasnt allowed due to him having a swallow problem he should of had puree diet which i was there luckily and told her its above his bed in black and white.

Apparently the nurse on there also told his carer if he didnt eat his meal not to bother and leave him.

He hadnt been washed, and apparently his carers who went into him told us the nurse told them to leave it and let ward 8 do it,

Luckily they didnt do that and they washed him.

Appalling treatment by day surgery ward.

My nan complained about it so they moved him to ward 8 where they have time for him and his needs. They are lovely.

If I could rate it a 0 I would. You can Ignore someone who's embedded something metal and unsterile in there arm and leave it when it could do me more harm than attempting to remove it the doctor said there's no sign of infection yet it's more raised than the Wrekin you really need to sort this out because with self harm your treated like shit and refused treatment, I'm sick of being treated this way when my illness is just as valid as anyone else's.