Coletta & Tyson Garden Centre

Heathers 🎉🎉 3 for £6 🎉🎉

** Woodwick Fragrance of the Month ** is Evergreen 🎉🎉Get 25% OFF this fragrance until the 31st October🎉🎉

Help support Herib who are here 8th-9th December fundraising.

Help support the Yorkshire Air Ambulance who are here 1st-2nd December fundraising.

🎅🎅Grotto Launch Weekend🎅🎅24th - 25th November🎅🎅

Here’s a sneak peak at some of our Christmas themes this year 😍🎄❤️ #christmas2018 #colettaandtysongardencentre #yorkshire #beverley #hull #woodmansey #unicorns #gingerbread #nutcracker

🎄🎄 Come and see our Lovely Christmas Donkeys 🎄🎄 Check our events page http://www.colettagardencentre.co.uk/even ts/ for more information 🎄🎄

🎄🎄 Christmas Launch Night is Coming 🎄🎄 25th October 4-8pm ⛄⛄ Free Christmas Cake Taster and Mulled Wine on Arrival 🍷🍷

Try one of our new ** Daily Specials ** Hunters Chicken served with Seasoned Potatoes and Salad ** £8 ** 🤤 Available in the Oasis Café NOW

Charcoal Wagon XXL was £299.90 💥💥 NOW £150 💥

🎉🎉 We have some ** BRAND NEW ** indoor furniture ** NOW ON SALE ** 🎉🎉

Yankee Candle Reed Diffusers £16.99 each 🎉🎉 2 for £22 🎉

Crunchy Cushions Cat Treats £1.50each or 2 for £2.50

Get ** 25% OFF ** Yankee Fragrances of the Month: Autumn Glow and Shea Butter 😍

Cyclamen £1 each 😮😍

With winter coming, it's the perfect time to get a new dog bed! ❤️🐕 We have a great range now in!

Heathers 💥💥 3 for £6 💥💥 £3 each

🌿 Euphorbia 🌿 £4 each

Come and see our ** NEW ** Eheim LED Vivaline Fish Tanks 🎉🎉 Available in 3 sizes and 3 Colours 🐠🐟

highly recommend staff of the pet shop.. John-paul goes above and beyond just been and employee he cares so much about the animals x he's extremely helpful again goes above and beyond to make sure you have all the correct information you need on caring for your pet. he's more than happy to spend time with you making sure you know everything you need.. or even if your not sure about something he's always happy 2 advice.. 5* service x

What a great experience the Santa's Grotto is. The elves are so friendly and jolly taking time to talk to the child regardless of age and as for the man himself�Santa was just terrific. A truly magical experience with my granddaughter on her first visit to Santa. Also the workshop was well thought out with activities for the children and the wait wasn't too bad at all. A big thank you to Santa and all his happy elves ���

Visited yesterday to buy an artificial Christmas tree, bought a lovely realistic one, a little bit pricey but have just put it up and it looks great and no mess like cheaper ones. Staff are friendly and helpful and you can always find someone to help if need be. The cafe is excellent too, 4th time I’ve been in as many weeks and the food is good quality and very reasonably priced. Food is cooked to order and the presentation of it is good. Spotlessly clean and cutlery is sparkling - a sure sign of good hygiene practice. Would highly recommend both the garden centre and the cafe 5*

Loved everything about it, granddaughter was amazed at the displays and loved Santa and the elves who spent time chatting with her. She followed Santa's Footprint's to the grotto where she coloured pictures with the elf while she waited. The elf asked her name and what she wanted for Xmas which was then told to Santa so he knew who she was,she now believes she has met the real Santa as he knew her name. Well worth the money and she can't wait to go back.



See you next year with a very excited little girl x

Just got back from a fabulous tea with Santa. The 3 Elves were brilliant and we just wanted to say huge thanku for making Liam n Charlotte so happy n festive they r both still buzzing. We all loved every single minute and will definitely be returning every yr. Well done to all involved xxx

I was not disappointed got everything we went for. The only thing that lets you down is price of the containers for putting outside so over priced

I came to Coletta & Tyson in need of advice on a rescued Monitor Lizard , the Staff member was so helpful , he gave me advice on what to do with the Lizard and also gave me the right stuff to get the lizard back on its way to health , they did not try to sell me anything they just wanted to help , I am now a repeat customer at this garden centre :)

Had a lovley morning with my daughter and granddaughter the Christmas displays are just ace the café was so comfey and food was very good all the staff are lovley and what can I say about santa he gets 5 stars on his own

Got my Brachypelma albopilosum from here yesterday John Paul is awesome he went above and beyond to help us and was really knowledgeable about all the animals, also picked up some hissers and sun beetles. Great guy, keep up the great work �

Big shout out to John (JP reptile guy ) he really knows his stuff, helped me out with a massive surprise birthday present, not only did he teach me about the snakes he took the time to help me understand what the tank and snake needs also set it all up for me ... credit to your team! Easy to approach no question was to much really made would could of been a disaster, a stress free situation!



My partner is over the moon with his new pet Enchi Royal Python and his tank! Really can’t thank John enough!



Also a little shout of to Dean for helping me when John was with other customers and sharing his knowledge on the animals too �



Cant thank these guys enough!

Beautiful Christmas display!

But more than that Big Thank You to the lovely people in the Cafe who checked and double checked that my sandwich was safe for me to eat as I needed a Gluten Free meal as I have coeliac disease. Super service and great knowledge of how important this I'd for some people! Mwah! X

We visited on Saturday 11th Nov . I bought my first ever real Christmas tree. The staff member dealing with the trees advised me how to look after it until I want to bring it I to the house and then how to take care of it inside. It's potted. The decoration area is amazing. The day we were there the Donkeys were there too. Gorgeous. Well with a visit

Whilst I am very grateful at dogs been allowed in, the water dishes were green & when I asked at the café for fresh water I was told they were not allowed to fill them & it was up to the pet dept. Bit silly really when there's a tap right next to the outside dog area. I'd finished my food & still non had arrived

It's a huge place with loads of garden items and plants to choose from. The lady on the toll was very kind, however I asked where an item was and she pointed to where it was but couldn't help any further. So I spent ages trying to find a member of staff (with a smile) who could help me. Prices are quite high for things you can buy way cheaper elsewhere such as trinkets and windmills for your garden. On a plus the plants are well looked after so will be back, even though these are quite expensive too.

Very disappointing! Took the children to see Santa today. Paid at 1.30pm and saw Santa at 3.15pm! Our youngest (5) has quadriplegic cerebral palsy and was sat in his wheelchair all that time in freezing conditions and actually should have had some medication at 3pm. The member of staff my husband spoke to, to try and explain our little one needed medication and wanted to know how long we would be was extremely rude and said ‘it’ll be as long as it’ll be!’ [helpful]. Then when we actually went into what we thought was Santa, it was another waiting area! No one told us there was a waiting time of well over an hour when we bought our tickets. The presents where also rubbish and for £7 each I expected a lot more! Disgusting!!

Very disappointed with the Christmas opening event. Staff were miserable and it was very dark even with the Xmas lights on. Expected some complimentary wine or a mince pie but nothing. Other Christmas opening events at other garden centres are much better. Only good thing was the lady on the till on the way out said goodbye to my one year old. She was pleasant.

how disappointing it was taking my children to see Santa.we went to pay and then saw a smallish queue thinking it wasn't too bad but we thought wrong we was stood with 3 youngest children for over an hour & a half by time we got to a grotto the elf invited us inside to be told sit at one of the 5 tables and sit and wait to see Santa we by this time my youngest who is 6 got really fed up,when we finally went in there we was rushed out,the elves we were miserable too.i expect to wait for a short while but not the time we did maybe you should start booking like every where else so people aren't queuing up so long never coming back at Christmas very dis organised �

Terrible. Display was good but that was all. Paid to see santa was told there was a que but nothing was said about the 2 HOUR wait in the freezing cold with children. Only to be then told by an assistant that they aren't seeing anymore. So went to get our refund only to be told that wasn't true and we could wait but it could be another hour! And because I decided I still wanted a refund they got argumentative about it and tried pushing us to still go see santa. No thanks. And we won't be back.

Really disappointed with my experience this afternoon. I was informed that they stocked stage 2 Royal Canin cat food in packs of 12 so made a special trip there to get there before 6 pm when they close, as my cat is very poorly and needs this particular food. When I got there, the manager said that they don't stock it and all he could say to me was that he had a word with the person who gave me the false information ... as if I haven't got anything better to do ... this has really put me off ever going there for anything ever again

highly recommend staff of the pet shop.. John-paul goes above and beyond just been and employee he cares so much about the animals x he's extremely helpful again goes above and beyond to make sure you have all the correct information you need on caring for your pet. he's more than happy to spend time with you making sure you know everything you need.. or even if your not sure about something he's always happy 2 advice.. 5* service x

What a great experience the Santa's Grotto is. The elves are so friendly and jolly taking time to talk to the child regardless of age and as for the man himself�Santa was just terrific. A truly magical experience with my granddaughter on her first visit to Santa. Also the workshop was well thought out with activities for the children and the wait wasn't too bad at all. A big thank you to Santa and all his happy elves ���

Visited yesterday to buy an artificial Christmas tree, bought a lovely realistic one, a little bit pricey but have just put it up and it looks great and no mess like cheaper ones. Staff are friendly and helpful and you can always find someone to help if need be. The cafe is excellent too, 4th time I’ve been in as many weeks and the food is good quality and very reasonably priced. Food is cooked to order and the presentation of it is good. Spotlessly clean and cutlery is sparkling - a sure sign of good hygiene practice. Would highly recommend both the garden centre and the cafe 5*

Loved everything about it, granddaughter was amazed at the displays and loved Santa and the elves who spent time chatting with her. She followed Santa's Footprint's to the grotto where she coloured pictures with the elf while she waited. The elf asked her name and what she wanted for Xmas which was then told to Santa so he knew who she was,she now believes she has met the real Santa as he knew her name. Well worth the money and she can't wait to go back.



See you next year with a very excited little girl x

Just got back from a fabulous tea with Santa. The 3 Elves were brilliant and we just wanted to say huge thanku for making Liam n Charlotte so happy n festive they r both still buzzing. We all loved every single minute and will definitely be returning every yr. Well done to all involved xxx

I was not disappointed got everything we went for. The only thing that lets you down is price of the containers for putting outside so over priced

I came to Coletta & Tyson in need of advice on a rescued Monitor Lizard , the Staff member was so helpful , he gave me advice on what to do with the Lizard and also gave me the right stuff to get the lizard back on its way to health , they did not try to sell me anything they just wanted to help , I am now a repeat customer at this garden centre :)

Had a lovley morning with my daughter and granddaughter the Christmas displays are just ace the café was so comfey and food was very good all the staff are lovley and what can I say about santa he gets 5 stars on his own

Got my Brachypelma albopilosum from here yesterday John Paul is awesome he went above and beyond to help us and was really knowledgeable about all the animals, also picked up some hissers and sun beetles. Great guy, keep up the great work �

Big shout out to John (JP reptile guy ) he really knows his stuff, helped me out with a massive surprise birthday present, not only did he teach me about the snakes he took the time to help me understand what the tank and snake needs also set it all up for me ... credit to your team! Easy to approach no question was to much really made would could of been a disaster, a stress free situation!



My partner is over the moon with his new pet Enchi Royal Python and his tank! Really can’t thank John enough!



Also a little shout of to Dean for helping me when John was with other customers and sharing his knowledge on the animals too �



Cant thank these guys enough!

Beautiful Christmas display!

But more than that Big Thank You to the lovely people in the Cafe who checked and double checked that my sandwich was safe for me to eat as I needed a Gluten Free meal as I have coeliac disease. Super service and great knowledge of how important this I'd for some people! Mwah! X

We visited on Saturday 11th Nov . I bought my first ever real Christmas tree. The staff member dealing with the trees advised me how to look after it until I want to bring it I to the house and then how to take care of it inside. It's potted. The decoration area is amazing. The day we were there the Donkeys were there too. Gorgeous. Well with a visit

Whilst I am very grateful at dogs been allowed in, the water dishes were green & when I asked at the café for fresh water I was told they were not allowed to fill them & it was up to the pet dept. Bit silly really when there's a tap right next to the outside dog area. I'd finished my food & still non had arrived

It's a huge place with loads of garden items and plants to choose from. The lady on the toll was very kind, however I asked where an item was and she pointed to where it was but couldn't help any further. So I spent ages trying to find a member of staff (with a smile) who could help me. Prices are quite high for things you can buy way cheaper elsewhere such as trinkets and windmills for your garden. On a plus the plants are well looked after so will be back, even though these are quite expensive too.

Very disappointing! Took the children to see Santa today. Paid at 1.30pm and saw Santa at 3.15pm! Our youngest (5) has quadriplegic cerebral palsy and was sat in his wheelchair all that time in freezing conditions and actually should have had some medication at 3pm. The member of staff my husband spoke to, to try and explain our little one needed medication and wanted to know how long we would be was extremely rude and said ‘it’ll be as long as it’ll be!’ [helpful]. Then when we actually went into what we thought was Santa, it was another waiting area! No one told us there was a waiting time of well over an hour when we bought our tickets. The presents where also rubbish and for £7 each I expected a lot more! Disgusting!!

Very disappointed with the Christmas opening event. Staff were miserable and it was very dark even with the Xmas lights on. Expected some complimentary wine or a mince pie but nothing. Other Christmas opening events at other garden centres are much better. Only good thing was the lady on the till on the way out said goodbye to my one year old. She was pleasant.

how disappointing it was taking my children to see Santa.we went to pay and then saw a smallish queue thinking it wasn't too bad but we thought wrong we was stood with 3 youngest children for over an hour & a half by time we got to a grotto the elf invited us inside to be told sit at one of the 5 tables and sit and wait to see Santa we by this time my youngest who is 6 got really fed up,when we finally went in there we was rushed out,the elves we were miserable too.i expect to wait for a short while but not the time we did maybe you should start booking like every where else so people aren't queuing up so long never coming back at Christmas very dis organised �

Terrible. Display was good but that was all. Paid to see santa was told there was a que but nothing was said about the 2 HOUR wait in the freezing cold with children. Only to be then told by an assistant that they aren't seeing anymore. So went to get our refund only to be told that wasn't true and we could wait but it could be another hour! And because I decided I still wanted a refund they got argumentative about it and tried pushing us to still go see santa. No thanks. And we won't be back.

Really disappointed with my experience this afternoon. I was informed that they stocked stage 2 Royal Canin cat food in packs of 12 so made a special trip there to get there before 6 pm when they close, as my cat is very poorly and needs this particular food. When I got there, the manager said that they don't stock it and all he could say to me was that he had a word with the person who gave me the false information ... as if I haven't got anything better to do ... this has really put me off ever going there for anything ever again

highly recommend staff of the pet shop.. John-paul goes above and beyond just been and employee he cares so much about the animals x he's extremely helpful again goes above and beyond to make sure you have all the correct information you need on caring for your pet. he's more than happy to spend time with you making sure you know everything you need.. or even if your not sure about something he's always happy 2 advice.. 5* service x

What a great experience the Santa's Grotto is. The elves are so friendly and jolly taking time to talk to the child regardless of age and as for the man himself�Santa was just terrific. A truly magical experience with my granddaughter on her first visit to Santa. Also the workshop was well thought out with activities for the children and the wait wasn't too bad at all. A big thank you to Santa and all his happy elves ���

Visited yesterday to buy an artificial Christmas tree, bought a lovely realistic one, a little bit pricey but have just put it up and it looks great and no mess like cheaper ones. Staff are friendly and helpful and you can always find someone to help if need be. The cafe is excellent too, 4th time I’ve been in as many weeks and the food is good quality and very reasonably priced. Food is cooked to order and the presentation of it is good. Spotlessly clean and cutlery is sparkling - a sure sign of good hygiene practice. Would highly recommend both the garden centre and the cafe 5*

Loved everything about it, granddaughter was amazed at the displays and loved Santa and the elves who spent time chatting with her. She followed Santa's Footprint's to the grotto where she coloured pictures with the elf while she waited. The elf asked her name and what she wanted for Xmas which was then told to Santa so he knew who she was,she now believes she has met the real Santa as he knew her name. Well worth the money and she can't wait to go back.



See you next year with a very excited little girl x

Just got back from a fabulous tea with Santa. The 3 Elves were brilliant and we just wanted to say huge thanku for making Liam n Charlotte so happy n festive they r both still buzzing. We all loved every single minute and will definitely be returning every yr. Well done to all involved xxx

I was not disappointed got everything we went for. The only thing that lets you down is price of the containers for putting outside so over priced

I came to Coletta & Tyson in need of advice on a rescued Monitor Lizard , the Staff member was so helpful , he gave me advice on what to do with the Lizard and also gave me the right stuff to get the lizard back on its way to health , they did not try to sell me anything they just wanted to help , I am now a repeat customer at this garden centre :)

Had a lovley morning with my daughter and granddaughter the Christmas displays are just ace the café was so comfey and food was very good all the staff are lovley and what can I say about santa he gets 5 stars on his own

Got my Brachypelma albopilosum from here yesterday John Paul is awesome he went above and beyond to help us and was really knowledgeable about all the animals, also picked up some hissers and sun beetles. Great guy, keep up the great work �

Big shout out to John (JP reptile guy ) he really knows his stuff, helped me out with a massive surprise birthday present, not only did he teach me about the snakes he took the time to help me understand what the tank and snake needs also set it all up for me ... credit to your team! Easy to approach no question was to much really made would could of been a disaster, a stress free situation!



My partner is over the moon with his new pet Enchi Royal Python and his tank! Really can’t thank John enough!



Also a little shout of to Dean for helping me when John was with other customers and sharing his knowledge on the animals too �



Cant thank these guys enough!

Beautiful Christmas display!

But more than that Big Thank You to the lovely people in the Cafe who checked and double checked that my sandwich was safe for me to eat as I needed a Gluten Free meal as I have coeliac disease. Super service and great knowledge of how important this I'd for some people! Mwah! X

We visited on Saturday 11th Nov . I bought my first ever real Christmas tree. The staff member dealing with the trees advised me how to look after it until I want to bring it I to the house and then how to take care of it inside. It's potted. The decoration area is amazing. The day we were there the Donkeys were there too. Gorgeous. Well with a visit

Whilst I am very grateful at dogs been allowed in, the water dishes were green & when I asked at the café for fresh water I was told they were not allowed to fill them & it was up to the pet dept. Bit silly really when there's a tap right next to the outside dog area. I'd finished my food & still non had arrived

It's a huge place with loads of garden items and plants to choose from. The lady on the toll was very kind, however I asked where an item was and she pointed to where it was but couldn't help any further. So I spent ages trying to find a member of staff (with a smile) who could help me. Prices are quite high for things you can buy way cheaper elsewhere such as trinkets and windmills for your garden. On a plus the plants are well looked after so will be back, even though these are quite expensive too.

Very disappointing! Took the children to see Santa today. Paid at 1.30pm and saw Santa at 3.15pm! Our youngest (5) has quadriplegic cerebral palsy and was sat in his wheelchair all that time in freezing conditions and actually should have had some medication at 3pm. The member of staff my husband spoke to, to try and explain our little one needed medication and wanted to know how long we would be was extremely rude and said ‘it’ll be as long as it’ll be!’ [helpful]. Then when we actually went into what we thought was Santa, it was another waiting area! No one told us there was a waiting time of well over an hour when we bought our tickets. The presents where also rubbish and for £7 each I expected a lot more! Disgusting!!

Very disappointed with the Christmas opening event. Staff were miserable and it was very dark even with the Xmas lights on. Expected some complimentary wine or a mince pie but nothing. Other Christmas opening events at other garden centres are much better. Only good thing was the lady on the till on the way out said goodbye to my one year old. She was pleasant.

how disappointing it was taking my children to see Santa.we went to pay and then saw a smallish queue thinking it wasn't too bad but we thought wrong we was stood with 3 youngest children for over an hour & a half by time we got to a grotto the elf invited us inside to be told sit at one of the 5 tables and sit and wait to see Santa we by this time my youngest who is 6 got really fed up,when we finally went in there we was rushed out,the elves we were miserable too.i expect to wait for a short while but not the time we did maybe you should start booking like every where else so people aren't queuing up so long never coming back at Christmas very dis organised �

Terrible. Display was good but that was all. Paid to see santa was told there was a que but nothing was said about the 2 HOUR wait in the freezing cold with children. Only to be then told by an assistant that they aren't seeing anymore. So went to get our refund only to be told that wasn't true and we could wait but it could be another hour! And because I decided I still wanted a refund they got argumentative about it and tried pushing us to still go see santa. No thanks. And we won't be back.

Really disappointed with my experience this afternoon. I was informed that they stocked stage 2 Royal Canin cat food in packs of 12 so made a special trip there to get there before 6 pm when they close, as my cat is very poorly and needs this particular food. When I got there, the manager said that they don't stock it and all he could say to me was that he had a word with the person who gave me the false information ... as if I haven't got anything better to do ... this has really put me off ever going there for anything ever again

highly recommend staff of the pet shop.. John-paul goes above and beyond just been and employee he cares so much about the animals x he's extremely helpful again goes above and beyond to make sure you have all the correct information you need on caring for your pet. he's more than happy to spend time with you making sure you know everything you need.. or even if your not sure about something he's always happy 2 advice.. 5* service x

What a great experience the Santa's Grotto is. The elves are so friendly and jolly taking time to talk to the child regardless of age and as for the man himself�Santa was just terrific. A truly magical experience with my granddaughter on her first visit to Santa. Also the workshop was well thought out with activities for the children and the wait wasn't too bad at all. A big thank you to Santa and all his happy elves ���

Visited yesterday to buy an artificial Christmas tree, bought a lovely realistic one, a little bit pricey but have just put it up and it looks great and no mess like cheaper ones. Staff are friendly and helpful and you can always find someone to help if need be. The cafe is excellent too, 4th time I’ve been in as many weeks and the food is good quality and very reasonably priced. Food is cooked to order and the presentation of it is good. Spotlessly clean and cutlery is sparkling - a sure sign of good hygiene practice. Would highly recommend both the garden centre and the cafe 5*

Loved everything about it, granddaughter was amazed at the displays and loved Santa and the elves who spent time chatting with her. She followed Santa's Footprint's to the grotto where she coloured pictures with the elf while she waited. The elf asked her name and what she wanted for Xmas which was then told to Santa so he knew who she was,she now believes she has met the real Santa as he knew her name. Well worth the money and she can't wait to go back.



See you next year with a very excited little girl x

Just got back from a fabulous tea with Santa. The 3 Elves were brilliant and we just wanted to say huge thanku for making Liam n Charlotte so happy n festive they r both still buzzing. We all loved every single minute and will definitely be returning every yr. Well done to all involved xxx

I was not disappointed got everything we went for. The only thing that lets you down is price of the containers for putting outside so over priced

I came to Coletta & Tyson in need of advice on a rescued Monitor Lizard , the Staff member was so helpful , he gave me advice on what to do with the Lizard and also gave me the right stuff to get the lizard back on its way to health , they did not try to sell me anything they just wanted to help , I am now a repeat customer at this garden centre :)

Had a lovley morning with my daughter and granddaughter the Christmas displays are just ace the café was so comfey and food was very good all the staff are lovley and what can I say about santa he gets 5 stars on his own

Got my Brachypelma albopilosum from here yesterday John Paul is awesome he went above and beyond to help us and was really knowledgeable about all the animals, also picked up some hissers and sun beetles. Great guy, keep up the great work �

Big shout out to John (JP reptile guy ) he really knows his stuff, helped me out with a massive surprise birthday present, not only did he teach me about the snakes he took the time to help me understand what the tank and snake needs also set it all up for me ... credit to your team! Easy to approach no question was to much really made would could of been a disaster, a stress free situation!



My partner is over the moon with his new pet Enchi Royal Python and his tank! Really can’t thank John enough!



Also a little shout of to Dean for helping me when John was with other customers and sharing his knowledge on the animals too �



Cant thank these guys enough!

Beautiful Christmas display!

But more than that Big Thank You to the lovely people in the Cafe who checked and double checked that my sandwich was safe for me to eat as I needed a Gluten Free meal as I have coeliac disease. Super service and great knowledge of how important this I'd for some people! Mwah! X

We visited on Saturday 11th Nov . I bought my first ever real Christmas tree. The staff member dealing with the trees advised me how to look after it until I want to bring it I to the house and then how to take care of it inside. It's potted. The decoration area is amazing. The day we were there the Donkeys were there too. Gorgeous. Well with a visit

Whilst I am very grateful at dogs been allowed in, the water dishes were green & when I asked at the café for fresh water I was told they were not allowed to fill them & it was up to the pet dept. Bit silly really when there's a tap right next to the outside dog area. I'd finished my food & still non had arrived

It's a huge place with loads of garden items and plants to choose from. The lady on the toll was very kind, however I asked where an item was and she pointed to where it was but couldn't help any further. So I spent ages trying to find a member of staff (with a smile) who could help me. Prices are quite high for things you can buy way cheaper elsewhere such as trinkets and windmills for your garden. On a plus the plants are well looked after so will be back, even though these are quite expensive too.

Very disappointing! Took the children to see Santa today. Paid at 1.30pm and saw Santa at 3.15pm! Our youngest (5) has quadriplegic cerebral palsy and was sat in his wheelchair all that time in freezing conditions and actually should have had some medication at 3pm. The member of staff my husband spoke to, to try and explain our little one needed medication and wanted to know how long we would be was extremely rude and said ‘it’ll be as long as it’ll be!’ [helpful]. Then when we actually went into what we thought was Santa, it was another waiting area! No one told us there was a waiting time of well over an hour when we bought our tickets. The presents where also rubbish and for £7 each I expected a lot more! Disgusting!!

Very disappointed with the Christmas opening event. Staff were miserable and it was very dark even with the Xmas lights on. Expected some complimentary wine or a mince pie but nothing. Other Christmas opening events at other garden centres are much better. Only good thing was the lady on the till on the way out said goodbye to my one year old. She was pleasant.

how disappointing it was taking my children to see Santa.we went to pay and then saw a smallish queue thinking it wasn't too bad but we thought wrong we was stood with 3 youngest children for over an hour & a half by time we got to a grotto the elf invited us inside to be told sit at one of the 5 tables and sit and wait to see Santa we by this time my youngest who is 6 got really fed up,when we finally went in there we was rushed out,the elves we were miserable too.i expect to wait for a short while but not the time we did maybe you should start booking like every where else so people aren't queuing up so long never coming back at Christmas very dis organised �

Terrible. Display was good but that was all. Paid to see santa was told there was a que but nothing was said about the 2 HOUR wait in the freezing cold with children. Only to be then told by an assistant that they aren't seeing anymore. So went to get our refund only to be told that wasn't true and we could wait but it could be another hour! And because I decided I still wanted a refund they got argumentative about it and tried pushing us to still go see santa. No thanks. And we won't be back.

Really disappointed with my experience this afternoon. I was informed that they stocked stage 2 Royal Canin cat food in packs of 12 so made a special trip there to get there before 6 pm when they close, as my cat is very poorly and needs this particular food. When I got there, the manager said that they don't stock it and all he could say to me was that he had a word with the person who gave me the false information ... as if I haven't got anything better to do ... this has really put me off ever going there for anything ever again