Hull City Council Housing

Click on to Hull City Council website for the winter issue of Hull Housing News http://www.hull.gov.uk/bins-and-recycl… /tenant-participation

We will not be responding to any messages until the 3rd January.
We hope you all have a lovely Christmas and New Year.

Wishing all of you a Merry Christmas and a Happy New Year. Please note this page will not be in use from Friday 21 December to Wednesday 2 January, if you need to get in touch with us during this time please call 01482 300 300.

In relation to a common query that has been asked a few times, the rent free periods are the weeks commencing 24th and the 31st of December, (providing rent payments are up to date.)

Today our Chief Executive Matt Jukes @CEXHCC has been joined by Jenna Thompson Deputy Editor @hulllive Lord Mayor Cllr Pete Allen @HullLordMayor and a host of tenants signing up and supporting the See the Person pledge #BenefitToSociety here at the Guildhall. @2BenefitSociety

"We've beaten our national target for building homes in Hull, that's over 1000 homes" Lord Haskins, Humber LEP.

"Our citywide housing regeneration programme is breathing new life into communities and we want local tradespeople to be part of this" Councillor John Black.

Great turn out at tonight's Building Homes in Hull event 🏠

Paul Reynolds is a digital champion volunteer for Hull lets get online which is run by Hull City Council and has been supporting us to deliver the group workshops.
Paul has been a great help to us during the workshops, from giving general support and advice about the great benefits of being online and how our customers can access digital channels (e.g. for job search, online banking, paying bills online), and also delivering presentations promoting Universal Credit from a first hand point of view.

Today, we’ve introduced our Rent First initiative to get the message across to Council tenants to put the payment of their rent at the top of their "to do" list.
Landlord and tenants have certain obligations to each other. The council, as landlord, provides a decent home and supports the tenant with repairs and other housing services. In return tenants pay your rent without which the Council cannot provide these services
If Council tenants are having problems paying, they should contact us as soon as possible to see how we can help and support them.

“Building Homes in Hull,” Thursday 27 November, 4 – 8 pm at the DoubleTree Hilton, Ferensway, Hull Are you a builder, plasterer, plumber, electrician, joiner or any other tradesperson supplying trades and services to the housebuilding industry? If so, you may be interested in coming along to “Building Homes in Hull.” Organised specifically for small businesses, developers and sole traders in the sector, the event will offer advice on taking advantage of the opportunities emerging in the city. The Council requires its development partners to hire a high percentage of local labour so they are looking to local businesses to help them meet their targets.
Book your place at https://www.eventbrite.co.uk/e/building-h omes-in-hull-ticke…

Thanks for joining us last week on our first Facebook Live stream. If you enjoyed the session and would like to see more please get in touch
Direct message us for issues raised in the Facebook Live session on tenant.resident@hullcc.gov.uk or contact your area team via the email addresses below:

News Release
27 September 2018 For Immediate Release
... Changes to licensing for houses in multiple occupation
New Government regulations affecting some types of houses in multiple occupation (HMOs) come into force on 1 October 2018. The changes extend licensing to cover HMOs lived in by five or more people and make up two or more households and who are sharing amenities, such as a bathroom or kitchen, regardless of the number of floors. Previously, HMOs only had to have a licence from the local authority if the property had three or more floors. There is new guidance on the minimum size for bedrooms, and the licence holder will have to follow the council’s guidelines on refuse disposal to reduce problems with waste management which are often associated with HMOs. Landlords and agents whose properties fall within the new definition must apply for a licence before 1 October 2018. There is an online application form on the Council’s website. Cllr John Black, the Council’s Portfolio Holder for Housing said. “These changes to licensing HMOs will go a long towards improving the living arrangements for people living in HMOs.” Full details of the new licensing proposals can be found at: http://www.hull.gov.uk/…/private…/hou ses-multiple-occupation Landlords in Hull with any queries about the new licensing regime should emailhousing.standards@hullcc.gov.uk or call (01482) 300 300.
Ends
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1 hour until we go live with Dave Richmond!!!

(Left to right) Neighbourhoods and Housing City Manager Housing Dave Richmond, Housing Portfolio Holder Cllr John Black and Hull Council Tenants' Forum Chair Nev Allison sign The Tenants' Compact which sets out how partners can work together and the important role of tenants in influencing decisions which affect them and their communities. If you are a Council tenant and would like your say on Hull's housing and services, message us or email tenant.resident@hullcc.gov.uk

Calling all Hull City Council tenants! Don't forget to join us on Tuesday at 6pm on live stream with Dave Richmond, City Neighbourhoods & Housing Manager

This is what we have to look at every time we leave the house... Hull: The City of Culture 2017 what a disgrace. I wonder how the organisers and managers of the council and city of culture would like if this was dumped outside their house. This eye sore has been left like this since November last year and has become a dumping ground for people to burn piles of rubbish, household furniture and anything else...... THIS IS NOT ACCEPTABLE. I wonder how long it would take the council to clear this mess if i stopped paying poll tax!!!

Can anyone of my friends who work for council help plz we can't get out of back door rang council say they will be here on 2 September urgently plz, Angela Dunstan Robert Dunstan

Wish I could put no stars! The service hull city council provide is rubbish the amount of repairs in this dump is more than I could write here plus they promise to ring but never do got damp they say they will be in touch within 7 days 4 weeks later still no call...my children's health r m

The council don't give a toss who's neighbourhood they ruin with ASBO tennants,

THREE DAYS without heating or hot water. Every time I call they have 'problems with system' but don't worry somebody WILL DEFINATELLY come in within 24 hours. Well its been over 72 hours and I'm still waiting. My little one got fewer because of this as it is so cold you can see your breath. I had to skip work waiting for somebody to come in. Absolutely horrible!

Run by scum thats what I think and that is reality. The most vermin species the lowest of the low beings run this council.

Pay my rent council tax for what never ask for repairs to be done do them ourselves. Ring up about the tree on my front to be sorted out as interferes with my tv satellite and internet witch I pay for. Yes target date last November will get someone out ffs when 2020 sick of it now hull city council

One star due to not been able to leave none!! Absolutely disgusting out of hours service I'm at home with 3 children 1 been 3months old and now for the 3rd week running the heating has packed up,week 1&2 of it happening they sent somebody out of hours this week it's a no and have to wait until tomoro morning! All because I took the electric fire out the living room..she said if I still had it we could of all kept warm in there then just used extra layers in bed..extra layers on a3mobth old baby isn't this what we're advised against due to suffocation,thanks hull city council we'll all just be sure to wrap up tonight then �

Leaving two I’ll of health pensioners with no heat repeatedly due to bodging a boiler that is well past it’s use 17 years old. 14 recent “repairs” No heat twice already this week! No call back when requested when escalates their call centre just comment they can’t comment as it’s a complaint now! Disgusted.

Bunch of liars! Boiler broken again and emergency 24hrs waiting is taking 72hrs and still nobody here!

Absolutely disgraceful, Had nothing but problems with them and then received a letter saying my mum had passed away when she hasn't. Didn't even get an apology! Shocking

This is what we have to look at every time we leave the house... Hull: The City of Culture 2017 what a disgrace. I wonder how the organisers and managers of the council and city of culture would like if this was dumped outside their house. This eye sore has been left like this since November last year and has become a dumping ground for people to burn piles of rubbish, household furniture and anything else...... THIS IS NOT ACCEPTABLE. I wonder how long it would take the council to clear this mess if i stopped paying poll tax!!!

Can anyone of my friends who work for council help plz we can't get out of back door rang council say they will be here on 2 September urgently plz, Angela Dunstan Robert Dunstan

Wish I could put no stars! The service hull city council provide is rubbish the amount of repairs in this dump is more than I could write here plus they promise to ring but never do got damp they say they will be in touch within 7 days 4 weeks later still no call...my children's health r m

The council don't give a toss who's neighbourhood they ruin with ASBO tennants,

THREE DAYS without heating or hot water. Every time I call they have 'problems with system' but don't worry somebody WILL DEFINATELLY come in within 24 hours. Well its been over 72 hours and I'm still waiting. My little one got fewer because of this as it is so cold you can see your breath. I had to skip work waiting for somebody to come in. Absolutely horrible!

Run by scum thats what I think and that is reality. The most vermin species the lowest of the low beings run this council.

Pay my rent council tax for what never ask for repairs to be done do them ourselves. Ring up about the tree on my front to be sorted out as interferes with my tv satellite and internet witch I pay for. Yes target date last November will get someone out ffs when 2020 sick of it now hull city council

One star due to not been able to leave none!! Absolutely disgusting out of hours service I'm at home with 3 children 1 been 3months old and now for the 3rd week running the heating has packed up,week 1&2 of it happening they sent somebody out of hours this week it's a no and have to wait until tomoro morning! All because I took the electric fire out the living room..she said if I still had it we could of all kept warm in there then just used extra layers in bed..extra layers on a3mobth old baby isn't this what we're advised against due to suffocation,thanks hull city council we'll all just be sure to wrap up tonight then �

Leaving two I’ll of health pensioners with no heat repeatedly due to bodging a boiler that is well past it’s use 17 years old. 14 recent “repairs” No heat twice already this week! No call back when requested when escalates their call centre just comment they can’t comment as it’s a complaint now! Disgusted.

Bunch of liars! Boiler broken again and emergency 24hrs waiting is taking 72hrs and still nobody here!

Absolutely disgraceful, Had nothing but problems with them and then received a letter saying my mum had passed away when she hasn't. Didn't even get an apology! Shocking

This is what we have to look at every time we leave the house... Hull: The City of Culture 2017 what a disgrace. I wonder how the organisers and managers of the council and city of culture would like if this was dumped outside their house. This eye sore has been left like this since November last year and has become a dumping ground for people to burn piles of rubbish, household furniture and anything else...... THIS IS NOT ACCEPTABLE. I wonder how long it would take the council to clear this mess if i stopped paying poll tax!!!

Can anyone of my friends who work for council help plz we can't get out of back door rang council say they will be here on 2 September urgently plz, Angela Dunstan Robert Dunstan

Wish I could put no stars! The service hull city council provide is rubbish the amount of repairs in this dump is more than I could write here plus they promise to ring but never do got damp they say they will be in touch within 7 days 4 weeks later still no call...my children's health r m

The council don't give a toss who's neighbourhood they ruin with ASBO tennants,

THREE DAYS without heating or hot water. Every time I call they have 'problems with system' but don't worry somebody WILL DEFINATELLY come in within 24 hours. Well its been over 72 hours and I'm still waiting. My little one got fewer because of this as it is so cold you can see your breath. I had to skip work waiting for somebody to come in. Absolutely horrible!

Run by scum thats what I think and that is reality. The most vermin species the lowest of the low beings run this council.

Pay my rent council tax for what never ask for repairs to be done do them ourselves. Ring up about the tree on my front to be sorted out as interferes with my tv satellite and internet witch I pay for. Yes target date last November will get someone out ffs when 2020 sick of it now hull city council

One star due to not been able to leave none!! Absolutely disgusting out of hours service I'm at home with 3 children 1 been 3months old and now for the 3rd week running the heating has packed up,week 1&2 of it happening they sent somebody out of hours this week it's a no and have to wait until tomoro morning! All because I took the electric fire out the living room..she said if I still had it we could of all kept warm in there then just used extra layers in bed..extra layers on a3mobth old baby isn't this what we're advised against due to suffocation,thanks hull city council we'll all just be sure to wrap up tonight then �

Leaving two I’ll of health pensioners with no heat repeatedly due to bodging a boiler that is well past it’s use 17 years old. 14 recent “repairs” No heat twice already this week! No call back when requested when escalates their call centre just comment they can’t comment as it’s a complaint now! Disgusted.

Bunch of liars! Boiler broken again and emergency 24hrs waiting is taking 72hrs and still nobody here!

Absolutely disgraceful, Had nothing but problems with them and then received a letter saying my mum had passed away when she hasn't. Didn't even get an apology! Shocking